Google play has stopped on the phone, what should I do? Google Play Services Error: "Google Play Services application has stopped"

The Android operating system is a pleasant and high-quality platform for touchscreen smartphones and tablets. And it’s worth paying tribute to Google, with every major update, Android becomes more convenient and understandable for users. However, there are a number of problems that are common on mobile devices, regardless of the model and version of the system. We will tell you how to solve the "Google app has stopped" error problem.

Problem with Google Play Services

Google Play services are a mandatory and necessary element for the correct operation of the Google Play application store and all applications installed on your smartphone or tablet. If your version of services is out of date or you accidentally deleted or corrupted system files, this may cause the application to stop with the error "Google app has stopped." The solution is simple - just go to the official application store from your gadget and Google Play services. In most cases this solves the problem.

Clear cache and application data

If you have not updated a program for a long time and then decide to update to a new version (several intermediate versions were skipped), then you may encounter an error. To solve the problem, go to settings, open the list of all installed applications, open the settings of the program you need and clear the cache and delete data. It is worth considering that after deleting the data, all your saves in the game or program settings will also be deleted. If this does not help, then try simply uninstalling the program and installing it again.

Restoring Android to factory settings

If the previous two methods did not solve your problem, then you should proceed to more radical methods. Go to settings, "Backup and reset" section and perform a factory reset of Android. It is worth considering that all user data available in the system will be deleted. You can read more about how to perform a reset in our.

The problem of the Play Market not working (today it is Google Play) is quite unpleasant and is faced by thousands of Android device owners every day. If this problem has not bypassed you, then in this material you can gain a little knowledge and quickly put your smartphone or tablet in order.

Various errors and failures, due to which the Google Play store may not work, are caused by several reasons; after carefully studying them, you can quickly solve your problem and do everything to avoid encountering it again in the future.

Why isn't Play Market working for you? Main reasons

Let's look at the reasons in more detail:

1. The service really doesn't work. This case is a very rare occurrence. But if it does happen, you just need to wait until its work is resumed.
2. The date and time on the device is wrong. Generally, this reason will cause a “no connection” notification error in most cases.
3. There are problems with the network. Make sure the Internet is working and the connection is established correctly. If you use mobile Internet, we recommend checking with us.
4. Freedom program. It always blocks access to Google services.
5. The hosts file has changed. As a result of installing and using certain applications, such as the above-mentioned Freedom, some changes occur in the Android system partition, in particular in the hosts file. In this case, the user needs to make a small editing of the file, returning it to its original state. How to do this, look below in this article, where ways to fix this problem are discussed.

Ways to resume the functioning of the Play Market

Let's consider ways to solve the problem depending on the reasons. If you know the cause of the problem, you can immediately select a solution from the list below. If not, then you will have to try all the methods.

1. Reboot your device. This simple action helps in approximately 50% of cases. By the way, we recommend rebooting the system if errors occur during operation of any other programs.
2. Make sure Google Accounts is turned on. This can be done by going to the Settings menu, then to the Applications section, and then selecting the All tab. Scroll down to the bottom where disabled programs are located. If you find “Google Accounts” here, just select and enable it and everything should work. Otherwise, read on for other methods.
3. Reset Google Play Market and Google Play Services settings. To do this simple operation, you need to go to the settings menu and select the section responsible for managing applications. Next, find these applications in the list and apply “Erase data” and “Clear cache” to each of them. You also need to apply “Uninstall updates” separately to the Google Play Market.
4. Reinstall Google Play. First, uninstall the installed version of Google Play (in older versions of Android this is the Play Market), and then download the latest version that is currently current. Install the program and reboot the device.
5. Make sure your system is set to the correct time. There are cases in which the date and time get lost. As a result, after trying to open the store, users often see a “connection failed” error. To solve the problem, you need to go to the “Settings” menu, then “Date and Time”, and set the real time, date and your time zone.
6. Check the availability of your Internet connection. Make sure the Internet is turned on and working on your device. Open your browser and try to go to any website.
7. Configure hosts correctly. Many of us use programs that silently make some changes to the system hosts file. One of the most common such programs is Freedom, with which you can make free in-game purchases using so-called “fake data”. If you use this utility or a similar one, you must first stop it by going to “Settings” -> “Applications”, then find the desired program and click on it. Now select "Stop". Then remove completely.

   To edit the hosts file, you must have root rights. We recommend using a file manager to search and edit Root Explorer or ES Explorer.

   It has content something like this:
   
   And it should be like this:
   
   All garbage automatically created in this file must be removed. To do this, follow the instructions (using the ES Explorer application as an example):

   — Launch the file manager and go to the system root (top level) by clicking the “/” button at the very top of the application window.
   
   - Find and open the folder called “etc”.
   
   — This folder contains the hosts file we need. Open it as text and remove everything unnecessary from it. Then save and make sure that there is now only one line left with the text 127.0.0.1 localhost.
   

   After this procedure, try to see if the Play Market is working.

8. Reset settings to factory defaults. We recommend using this method only as a last resort, when no other actions have led to the desired result. The fact is that as a result of such a procedure, all information is deleted from the internal memory of the device and it would be good to have a backup copy in order to resume your data later.
   
   To perform a reset, go to “Settings” and select “Backup and reset”, and in it the item “Reset data” (in earlier versions of Android: “Privacy” -> “Reset data”).

The Play Market is a very powerful service of applications and other content for the Android mobile platform, which is maintained by Google. If it does not work on your smartphone or tablet, then most likely you have experienced one of the problems described above, since hundreds of specialists are responsible for the technical condition of this service and are constantly monitoring it.

If nothing works or maybe you know other ways to solve this problem, please communicate below in the comments, helping other users.

If a message appears on the screen of your Android device that the Google Play Services application has stopped, then to resolve the problem you need to clear the cache, re-add your Google account, or reinstall Google Play Services. One of the methods listed will definitely help fix the error if done correctly.

Clearing cache

The first method that will be recommended on any forum is to clear the Google Play cache. This can be done through the Android settings:

1. Open Settings, go to Applications (may be called Application Manager on some Samsung phones).
2. Go to the "All" tab to see a list of all programs, including those built into the OS.
3. Find the Google Play app and tap on it to open advanced settings.
4. Click Clear Cache to delete temporary files.

To apply the configuration, be sure to restart the device (you can simply turn it off and on). If this does not help get rid of Google Play stopping, clear the cache of another application - Google Services Framework. The correct functioning of Google Play Services depends on its operation, since the Framework is responsible for exchanging data with Google servers and synchronizing information. The procedure for performing the operation will be similar:

1. Open the Applications section in Settings (Application Manager on Samsung).
2. On the Find All tab of the Google Services Framework.
3. Open advanced settings and clear the cache.

Reboot your device again and check if the built-in Android app glitch is resolved.

Adding an account

So, you cleared the cache, but the problem remains. The error “Google Play Services application has stopped” appears, what should I do next? Try deleting and adding your Google account again. The user profile performs a huge number of functions, so reinstalling it can have a positive effect on the work of the built-in Android applications.

1. Open the “Accounts” section in the settings (on some firmware you just need to find the “Accounts” field).
2. Find your Google account.
3. Click on it to open the sync settings. Expand the additional menu and select “Delete account.”

Please note: deleting your account will result in the loss of data associated with it. Therefore, it is recommended to make a backup copy of them.

After deleting your profile, go to settings again and click “Add account.” Select Google, enter your email and password to activate your existing account. After re-authorization, check whether you managed to get rid of the error with stopping Google services.

Reinstalling the application

How to fix the error if clearing the firmware cache and re-adding the Google account did not help? There is another proven method, which is to reinstall the application. The method works equally well on all devices, be it a Samsung flagship or a Chinese budget smartphone.

Reinstallation means that you first remove the built-in programs. However, this cannot be done: you can only erase and reinstall Google Services updates. This will allow you to get the latest version of the application without errors. To be able to erase updates, you must disable the Device Administrator feature.

1. Open the "Security" section in Settings.
2. Scroll down to Device Administrators. Click on it to open additional settings.
3. Uncheck the “Remote control” box. A window will appear explaining which operations will become unavailable as a result of deactivating the function. Click Disable.

After deactivating the “Administrator”, you will be able to manually remove and install updates to Google Services. After completing the task, you can re-enable “Administrator”, as this is a fairly useful Android feature.

To remove app updates:

1. Open "Applications" in Settings. Go to the All tab.
2. Select Google Services.
3. The “Uninstall updates” button will be active. Click on it and wait for the operation to complete.

These days, Google apps help us cope with a variety of tasks. In any difficult situation, we turn to Google for help and get a solution. But it also happens that you urgently need something in the Google application, and suddenly a pop-up window appears with the inscription: “”. And you also have to stop in the middle of the journey. This is very annoying, since you never received the desired solution and at that moment you found yourself completely helpless.

But don't give up: we will give you simple options that will help you easily solve your problem if you encounter this error. We will also teach you how to get out of the situation if Google Search stops not on the Google application, but on any other application. We also have an easy solution for situations like screen overlay detection, Google Play services stopping and many other errors for Android devices.

There are several reasons why a Google app might stop working. The Google app you're using may be out of date, or there may be another problem with the Google Play app. The trouble may be caused by something else running out of free space on your device. Currently we have 3 solutions, at least one of which will help fix this error.

Solution 1: Update Google app to latest versions

Solution 2: Clear Google App Cache

Solution 3: Clear all Google app data: