Step by step business plan for a computer club. Locker computer club management system

The spread of computer clubs, Internet cafes around the world is experiencing a real boom in popularity. The ability to get easy access to the Internet in any corner of the world is very important and useful for everyone. E-mail, access to Internet resources - all this makes our life more convenient and productive. This is a real storehouse of information for students, a means for communication and leisure activities. Fans of computer games have the opportunity to fight against each other, not only within the computer club room, but also with any opponent anywhere in the world. The help of computer clubs for people who are on vacation, on a business trip is invaluable. For them, this is a means of communication, the ability to exchange documents, important messages. It is impossible to list all areas of useful services provided by computer clubs.

The owners of computer clubs, from the very first days of work, face a lot of different problems. How to control the work of administrators? Dishonest employees (administrators) often do not bring money to the cash desk, selling computer time without accounting. The owner of the club cannot be constantly present and monitor the work. He needs reliable daily performance reports (which would be impossible to fake), club performance statistics, the ability to monitor work from home, via the Internet. Its main task is to increase the profits received from the work of the club. The work of administrators of computer clubs is not only accounting for paid time and accepting money from clients. It is necessary to monitor the state of computers, the operation of the local network, and restrict club visitors from running malicious programs. All this is not a complete list of problems that are solved with the help of computer club automation and management programs.

To date, there are many programs for managing computer clubs. There are both domestic and foreign developments, professional and amateur, expensive and free. In this article, we will consider the development of the domestic (Ukraine / Odessa) company AstrumSoft - "Computer Room". (). The administration program has been developed since 2000, the author is Ruslan Andreevich Shcherbatyuk (). The program is popular not only in the former Soviet republics, but also abroad. The program has Russian, Ukrainian, English, German, Lithuanian and Latvian interfaces. The program works under most Windows operating systems (XP / 2003 / Vista / 7 / 8 / 8.1 / 10).

The original interface of the program allows you to assess the situation in the club at a glance. One screen contains information about all computers in the club. This solution imposes some limitation on the admin monitor. For a club with 16 computers, a screen resolution of 800x600 is sufficient, for a club with up to 30 computers, a resolution of 1024x768 is required, but if you have 31 to 48 computers, a monitor with a resolution of 1280x1024 is required. Today this is not a problem.

The program consists of two parts, server and client. The server part is installed on the administrator's computer. This is his workplace. The client part is installed on each computer in the local network. Clients of a computer club (or an Internet cafe) will work behind them.

The task of the client parts of the program is to keep computers in a locked state until the rent for their time is paid. Computers are blocked using several mechanisms: an unclosed splash screen and keyboard / mouse blocking. This is what an example splash window looks like:

It is possible to insert any picture or a group of pictures that change randomly or at a specified time interval.

Paid time control is the number one functionality that any computer club management program has. It is enough for the club administrator to enter the time for which the computer is engaged, the amount of payment will be automatically calculated, the client computer will be unlocked. When the paid time runs out, the client computer will automatically be blocked. Thus, the client will not "replay" more time than he paid for, and the owner of the club will be sure that he will receive the maximum profit. The program can remind the client how much time he has left (or how much he has used), including by voice, 5 minutes before the end of the time, directly into the headphones or through the speakers of the administrator's computer.

In the program, you can enter the price for an hour of games, an hour of the Internet. There are concepts of "night", "midnight". Often users stay to work in Internet cafes all night. It usually costs less than paying by the hour. You can use "open time", i.e. when the client does not know in advance how much he will work and wants to pay at the end of the work. Implemented the sale of minutes in bulk, with crediting to the balance of regular customers (gaming and Internet cards).

Discounts, rounding of payments, free time for setting up a computer are taken into account, tariffs can change automatically depending on the time of day. It is possible to fine the client for bad behavior (reduce his work time). It is possible to return the rest of the money to the client (if he paid for 1 hour and worked only 30 minutes). It is possible to transfer clients to other computers, it is possible for the client to give his remaining time to a friend on another computer.

The program allows you to keep track of the time of using any game consoles, for example: Xbox 360, Xbox One, Playstation 3 / 4, Wii. To block operation, the program uses IP PDUs (purchased separately). When the paid time expires, the program turns off the power of the TV.

Reliable reporting is a critical feature of any computer club monitoring software. In the "Computer Room" program, various reports are maintained that can be viewed for any period (for example, the selected work shift on a given day). Reports are encrypted, there is no easy way to change or replace them. Reports even have self-healing mechanisms from internal copies. The owner of the club can be sure of the reliability of the reports, all possible loopholes for deception by his administrators have been eliminated, he will see the statistics of the club's work as it really was. This is how one of the program reports looks like:

Reports to the program, and the program itself have different levels of access protected by passwords. The owner, for example, can prohibit editing the tariffs used in the program, prohibit viewing shift reports of other administrators. A special report "used processes" shows what programs customers used, at what time. It is possible to display a list of processes, sorted "by popularity". For any computer (or for all), for the current shift or any given period. The owner of the club will be aware of how much one game is more popular than another in his club.

The program allows you to take into account any other services, for example: printing on a printer, scanning, recording CDs, bar services (tea, coffee). Printing on the printer is controlled by the program in a special way, all printers connected to the administrator's computer are under its constant supervision. Each printed sheet of paper is counted.

The program allows you to control the use of the Internet in various modes of operation. It is possible to disable it in game mode, or set up limited functionality. If you are a programmer and want to write your own Internet usage control module, the program manual will tell you how to do it.

The program allows you to control and charge the traffic used by clients. The division of traffic into a local network, the Internet and any other networks (for example, urban ones) is easily configured. The price of 1 megabyte of traffic is set, depending on the volume.

The program has a built-in base of regular visitors to the club. You can enter the personal data of each client, including address, photo. The program will always tell you who and how much time spent in the club, how much money they spent in total (brought profit to the club). It is possible to create user groups and assign discounts to groups, for example: regular group, discount - 3%; silver group, discount - 5%; gold group discount - 10%. At the end of the month, prizes can be drawn for visitors who have visited the club more than others.

The possibilities of the program for remote control of client computers are rich. This tool is convenient, first of all, for administrators. You can view client desktops, process lists, delete processes, control sound volume, restart and shutdown computers, send text messages, and more.

One of the drawbacks that many computer club management programs suffer from is the complicated procedure for replacing client parts when a new version of the program is released. Doing this is quite a long time even for a club with a dozen computers. The "Computer Room" program is able to update the versions of the client parts by pressing just one button. By pressing another button, you can easily check the versions of the client parts on all computers, their integrity (that is, protection against changes).

The owner of the club can control the operation of the program via the Internet. To do this, he just needs to launch Internet Explorer, dial the address of the club, enter the password. It is possible to remotely view program reports, snapshots of desktops of client computers, the presence of communication with them, currently used tariffs, and much more.

The instructions for the program (which, by the way, takes up more than 200 pages) contain a lot of recommendations for the owner of a computer club on how to catch the deceptions of dishonest administrators. Changing the clock, deleting the client part, trying to change the report - all this and much more will become known to the owner of the club.

Users who want to try the demo version of the program can download it here: . Its only difference from the full version is that it supports up to 4 client computers. Otherwise, it is exactly the same as the full version. Small computer clubs, with up to 4 computers, can use the program for free, for as long as they like.

Locker is a complex automation system for computer clubs and Internet cafes. The main tasks of the system are registration of sessions of the hall computers and blocking the work of computers whose session time has expired. In addition, the Locker program keeps records of any additional services, user payments, the balance of each user, records of computer reservations, collects statistics and generates various reports on work, and much more...

The Locker program has an advanced system for separating employees' access to various functions and reports. With the help of additional modules, it is possible to display the state of computers in the hall on a separate screen for users at the entrance to the computer room, display the current state of computers on the club's page on the Internet, send messages about the current state to the head of the club, and automatically print checks on the cash register.

A new version of the client program for club computers Club Client program. This program also works with Locker!

Bonus work system: "bonus time" accumulates on the user's account. For example, for every five hours of work, the user receives one hour of free bonus time. The use of this system is a good incentive for regular users.

Description of Locker

The program is distributed as shareware and is delivered on an "as is" basis, that is, the developer is not responsible for the possible consequences of its misuse. It is only guaranteed that the functions of the program correspond to its documentation and that we pay attention to the wishes of the users of the program.

The program runs on Windows 10 / 8 / 7 / Vista / XP / 2003 / 2000 / NT / 98 / ME. Minimum requirements: a computer capable of running some kind of Windows, 15 MB hard disk space + data size. The display screen resolution must be at least 1024x768.

How to open a computer club - we offer a step-by-step business plan + 8 clear steps to open your project.

Capital investments in the Internet club: 863,000 rubles.
Payback period according to the business plan: 12 months.

How much time do you spend on the Internet?

The information network attracts more and more people, it has become an integral part of our lives.

Your own computer club is a real way to turn an expense item of millions of people into a source of income for you.

The main document that will help in this direction is computer club business plan.

We will analyze the features of the business and the main points that you need to pay attention to.

Most likely, you think that the Internet is present in every home.

How can you get a consumer sitting in a comfortable chair to get up and go to such an institution?

But a real entrepreneur must look at things deeper, delve into the essence of things.

The Internet is a network.

It allows you to be in close contact with huge masses of people who have common interests, problems, values, hobbies.

Let's turn to sociology: a group of people with common interests tends to unite - this is a fact.

The idea of ​​opening a computer club is to provide such an opportunity for people to gather in one place.

The entrepreneur gives joy to the guests, and keeps the income for himself.

What list of documents is included in the computer club business plan?

The first step that should be taken when opening your computer business is to properly formalize the enterprise.

To register a Limited Liability Company, certain conditions are required:

The presence of one or more founders.

They can be both individuals and legal entities.

Initial capital (minimum 10,000 rubles).

The amount can be contributed both in money and property.

Initially, you can deposit 5,000 rubles, and then, within 12 months, deposit the rest of the amount.

It is necessary to draw up a statute.

This document is mandatory and is often developed on the basis of a sample, simply by changing the necessary data.

After fulfilling all the conditions indicated above, the second stage begins - the assembly of a package of documents for registering a computer business.

The list of necessary documentation in order to open a computer club is indicated in the form of a table:

Only after collecting all the necessary documents and placing the enterprise in the register of the federal tax service, the process of opening a computer club can be completed.

If you have any difficulties with registering a company, it is better to seek help from an experienced lawyer.

He will be able to organize the process properly.

The cost of resolving issues of this kind will cost from 10,000 rubles. (it all depends on the experience of the lawyer and the office he represents).

Marketing Analysis for Computer Club Business Plan

1. Analysis of the target audience.

At the second stage of designing a business plan, you need to clearly define the target audience of the club that you decide to open.

Any institution works for the consumer, blindly - this is the key to the failure of the project.

Who can be the target audience of a computer club?

In order to answer this question, it is necessary to understand one important detail - now it is impossible to attract visitors only by the presence of powerful computers and uninterrupted access to the network.

Most potential guests have a computer at home, they do not need to visit such establishments.

Below is a diagram that opens the reader's eyes to how many percent of the adult population of Russia are aware of the existence of the Internet and actively use all its resources

The chart shows the percentage of the total population of Russia.

The computer club will be located in a city where approximately 80% of the residents are constantly exposed to the Internet and use it.

After analyzing this information, we will determine the main target audience, based on the possible goals of visiting a computer club.

The main goal of a modern visitor is team battles in popular games (World of Tanks, Total War, Dota 2, etc.).

We determine the age of a standard visitor - 14–26 years old, i.e. these are schoolchildren, students or simply working people who are interested in spending time together in a computer club.

Also, one cannot discard that small percentage of guests whose goal is stable Internet access.

Let's look at the future visitors of our club more clearly:

2. List of competitive advantages.

When compiling a business plan for a computer club, we must focus on the payback of the enterprise and a steady income.

The goal is to determine why the consumer should choose our establishment, how it compares favorably with competitors' establishments.

Creating competitive advantages in practice is a very difficult task.

To solve it, a deep analysis of the properties of the product is required, in our case, the computer club itself can be called a product.

Let's list its properties:

• The quality of Internet services.
  High speed and uninterrupted access to the network.
• The level of technical equipment.
  The quality of computers in the club, technical indicators that allow you to demonstrate the best performance.
• The location of the computer establishment.
• Staff.
  Ability to provide quality service.
• Convenience of the client's workplace.
• The quality of food and drinks.
• Interior design solution.
• Atmosphere.

Having determined the properties of a computer club, we will determine its merits.

In practice, the most significant qualities for visitors were comfort and compliance with the pricing policy for the services offered.

In order for a business to bring money, you need to try to design all the exceptional qualities in the early stages.

Marketing does not forgive mistakes!

When developing a business plan, you should be based on the idea of ​​​​maximizing all the qualities of the enterprise, achieving maximum competitive advantages.

Promotion methods or how to open a computer club and attract more people to it?

Advertising of the enterprise guarantees it an increase in the flow of customers, more guests - more money.

Let's set the task for marketing in the business plan - it is necessary to attract as many residents of the city as possible to the club.

The correct formulation of the problem is very important, because now we understand that the audience of visitors is limited to residents of the city, and perhaps even a small area where the club is located.

Given the specifics of the institution, we suggest considering the most localized promotion approaches.

Their list and implementation is shown below:

Publications in the local press.

We are ready to declare to all skeptics that the press will never go into the distant past, even printed forms of publications do not lose popularity.

Publications on local Internet resources.

It is logical to promote a computer club on the Internet.

Word of mouth radio.

For a small amount, the city's residents are ready to spread any information.

Loyalty programs.

Example: give a discount to people of retirement age.

In this way, you can achieve the location of the public, respect for business.

Don't lose touch with consumers.

Keep in touch with them, congratulate them on significant events, the manifestation of attention entails the same effect - only in your direction.

Atmosphere.

Create such an atmosphere of the establishment that the guest would like to return to you and grab a couple of friends.

You can position customers by writing a positive review on a local level forum.

When designing a business plan for a computer club, you need to pay attention to quality marketing.

Choosing a room for a computer club

A computer club should be opened in a densely populated residential area of ​​the city.

Why is this decision correct?

Our target audience according to the business plan is students and schoolchildren, i.е. the time of greatest activity is reduced to 16.00 - 23.00 (after study or work).

This is the very moment when this contingent walks confidently towards their home (few students live in the center).

The first factor provoked the appearance of the second one - the proximity to the house is very convenient (remember the competitive advantages!).

The cost of rent is much lower, which will reduce costs.

Room characteristics

A computer club is an institution where customers work with equipment, i.e. we need to pay attention to fire safety, climate control, high-quality electricity, access or the ability to accommodate the technical equipment of a high-speed network distribution point.

The cost of rental services

Renting a room for a computer club of 50 sq.m will cost about 23,000 - 24,000 rubles. (the cost can range from 10,000 to 40,000 rubles).

Selection of equipment for a computer club

Minimum equipment checklist for 15 workplaces (+administrator's place) according to the business plan:

Name	Qty	Price (1 piece / rub.)	Price (total rub.)
Total:			RUB 706,000
PC (full assembly)	16	33 000	528 000
Computer desk	16	6 000	96 000
office chair	16	4 500	72 000
Access point (complete assembly)	1	10 000	10 000

Recruitment for the club

The staff is the soul of the institution, if everything is in order with the service in your club, customers will return again and again.

Let's make a list of required employees:

Administrator.

If you are going to work around the clock, you will need several people for this position.

System Administrator.

A very important employee, is directly responsible for the operation of the equipment.

Accountant.

Working with the cash register also requires a separate person, the calculation of taxes, payments is a very painstaking task.

Security guard.

When there is so much equipment in the institution, without descriptions it is obvious what a security guard is needed for.

The minimum wage in Russia is 7,500 rubles, i.e. we expect that employees will receive an average of 15,000 - 18,000 rubles. per month.

Do not forget about taxes: for each employee you will have to pay about 15% of his income.

Using the method of simple mathematical operations, we calculate the total amount: ~ 73,000 rubles.

The video shows an example of arranging a computer club:

Financial section of the computer club business plan

“If you go to the goal and stop on the road to throw stones at every dog ​​that barks at you, you will never reach the goal.”
Fedor Dostoevsky

Let's calculate how much money we need to open a computer club.

It is necessary to take into account the rental of premises, inspections of sanitation stations, the cost of equipment and the salary of employees.

By eliminating the technical equipment and replacing it with technical support, the maintenance of the business will cost 127,000 rubles.

To determine the payback period after the opening, we calculate the daily income of the club.

When loading the hall with 10 people for 24 hours and the cost of an hour is 30 rubles. per person, it turns out 216,000 per month.

Subtract the amount of the monthly investment: in total we have 89,000 rubles.

In this article, we answered the question how to open a computer club.

The payback period for the project was 12 months.

With careful design and dedication to building a business, a project is sure to be a success.

Are you ready to give a year of your life to realize your dream?

Get started, entrepreneurship requires good ideas and quick decisions, don't miss your chance.

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