Charging with this accessory is not supported. What to do if this cable or accessory is not certified

So, you once again needed to recharge your device from Apple, but this time the message “This accessory is probably not supported” appeared on its display. What is this error, why did it occur and how to fix it - we will look at all this in our today's article.

Causes of the "This accessory is probably not supported" error

For this problem, usually, there are several possible reasons for the appearance:

  • A cheap replacement for the original Apple Lightning cable. Some substitutes can work just fine for a long time. However, some of them are categorically rejected by the iPhone or iPad.
  • Damage to the original Lightning cable. It's no secret that Lightning cables wear out incredibly quickly. Some users claim that in less than six months their Lightning cable (the place near the connector) wears out and becomes unusable.
  • Damaged or dirty charging port. Dust, dirt, or moisture may have entered the port under the Lightning cable, resulting in the error "This accessory is probably not supported."

Fixing the error "This accessory is probably not supported"

Reconnecting the Lightning cable

So, the solution to this problem in most cases is quite simple. First of all, you should try to simply reconnect your device to the Lightning cable several times to try to get rid of the error. Some users claim that after they have reconnected the charger to their iPhone or iPad several times, the "This accessory is probably not supported" error has disappeared.

Change USB port on Mac or PC

Let's say that you encounter the error "This accessory is probably not supported" while connecting your iPhone or iPad to your PC / Mac. A faulty USB port could be a possible cause of this problem.

Try plugging your Apple device into a different USB port and see what happens. If the connection error has disappeared, then perhaps you are experiencing some problems directly with the USB port itself on the computer / MacBook.

Some users strongly recommend trying this: Connect the Lightning cable to your iPhone or iPad. Wait until the display shows the error "This accessory is probably not supported" again. Then reboot your device with the charging cable connected. As soon as it turns back on, check for an error. This is how people get around this problem from time to time in a cunning way.

Trick with error message

So, if none of the above helped to solve the error "This accessory is probably not supported", then you can resort to one little trick with the message itself. Connect the Lightning cable to your Apple device and wait for the error to appear.

As soon as it appears, press and hold the "Close" button on the display, and then disconnect the Lightning cable from the device. Then plug it back in and see if the problem has been fixed. This method helps very few, but, as noted by users, it sometimes works.

Cleaning the charging port on the device

As we already stated in the reasons, the error "This accessory is probably not supported" can appear due to a dirty charging port on your iPhone or iPad. The problem can be solved by a simple cleaning port of the connection.

Grab something like a paper clip and gently try to clean the Lightning connector on your device of anything that might be in there. Perhaps dust has collected there or something has got there that does not allow establishing a correct connection with the device.

Once you're done cleaning, try connecting the Lightning cable to your iPhone or iPad again. Contamination is the second most common cause of this problem. However, if this was not the case, then we have sad news for you.

Replacing the Lightning cable

Ok, obviously nothing helps and you can't charge your Apple phone or tablet. By the method of exclusion, it is not hard to guess what is the reason for the error "This accessory is probably not supported" - a Lightning cable or a port for it on the device.

If you are using a non-Apple cable, try replacing it with the original one. Yes, this solution will cost you a lot more, but it will definitely solve the problem. If you are using the original cable, then it could simply be damaged. Apple users are constantly complaining that Lightning cables fail incredibly quickly. In this case, you will need to find a new Lightning cable.

Well, if you realized that the problem is not in the cable, then it definitely lies in the port on the device. It could be damaged due to some events, after which it became impossible to connect the charging to the phone. If you think that this is the case, then we recommend that you contact the service center.

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IOS is a controversial platform that causes a lot of controversy due to its closed nature and loyalty to the foundations of Apple. One thing cannot be taken away from the system for sure: strict adherence to the standards set by the developer and the protection of the user. Actually, protection sometimes becomes the subject of controversy. Recently, many users have faced a massive problem, the error “this accessory is probably not supported”. Due to the reasons for its occurrence, it often raises questions from a certain category of users.

This is not a critical failure, you shouldn't panic. To begin with, you need to figure out what kind of error it is and where it came from. Its roots date back to iOS 7, when engineers in Cupertino began battling unofficial cables for their phones. In those days, the message “this accessory is probably not supported” was already popping up, but the accessories worked. In iOS 9, this feature was changed so that the unsupported device no longer functions.

The problem is widespread among the new Lightning cables, and they fell victim to the message “This accessory is probably not supported”. The iPhone 5 was one of the first to receive complaints about this.

The question arises, is this fight against unofficial cables really necessary? Yes, it is necessary, there were many cases when due to poor-quality wires the batteries were damaged, the smartphones themselves were destroyed. There are also human casualties. It is impossible to fight fraudsters by other methods, even on the huge Amazon marketplace, thousands of counterfeits are sold (often on behalf of Apple).

Reasons for the error: lack of MFi support

In connection with the increasing incidence of substandard accessories that negatively affect the user experience and harm iPhone owners, Apple has introduced a certification system for accessories. In general, the lack of a “signature” from Apple is the main reason for the message “this accessory is probably not supported”. The iPhone automatically checks the certification and turns off the gadget in case of any inconsistencies. In order to avoid an error, you need to purchase accessories developed by Apple itself or its partners (the Made for iPhone label is installed on these).

Cause of the error: damage to the accessory

There is another set of circumstances that can lead to the appearance of the message "this accessory is probably not supported", namely, the integrity of the wire or port. Moreover, even the official cable will not hide from such protection. Even the slightest damage to the insulation can be considered critical by the phone, and that, in turn, will prevent it from functioning. That is why braided cables (titanium or hard rubber) are so popular.

Solving the problem using "Jailbreak"

The problem with unofficial iPhone cables is not a problem at all for those who own a jailbroken gadget. In order to deceive the system, you must use a tweak called "Activator of uncertified Lightning cables" (the author, like the exact name, can be found on the Internet). The tweak is activated as follows:

  1. Jailbreak is being implemented (if it has not been installed yet).
  2. Cydia launches.
  3. Next, go to the Source submenu.
  4. Add parrotgeek.net/repo as a repository.
  5. Find and install a tweak.
  6. Reload the gadget.

In the future, the message “this accessory may not be supported” will no longer annoy the owner of the device. In this case, only the owner of the smartphone bears further responsibility and automatically loses any warranty.

Solving the problem without "Jailbreak"

As obvious and trite as it sounds, the easiest and safest method is to buy a new, official or certified cable (or other accessory). If for some reason this cannot be done and the device has not been jailbroken, you can try to bypass the verification system.

For example, turn the cable over. It may happen that some of the contacts on one side of the cable are damaged, which is why it refuses to work. On the other side, the contacts may turn out to be quite working, which means that the lace will serve for another couple of days or hours. This problem often occurs with Chinese wires, which burn out on the very first day.

You can also turn off the gadget. This applies to chargers. In the off state, the power controller in the iPhone continues to supply current to the battery and charge it, but the operating system does not function, which means that there is no one to check the integrity of the wire and whether it has certification, so the smartphone will charge.

If all this does not help and it seems that the problem is not at all in the cable, you can try to clean the port of dust and fine dirt. It so happens that dirt in the inner part of the port causes problems in working with the cable pins.

These little tricks, of course, help solve the problem, and the annoying error that the iPhone gives out: "This accessory is probably not supported" - will no longer be an eyesore. But the risks are great, no one can guarantee that a damaged or unofficial cable will not ditch the battery, so first you should think carefully about getting an official one.

Apple has long been a global leader in the mobile device market. Even though the products are quite expensive, they are still in high demand. There are many reasons for this. First of all, the company's developers offer users innovative technologies, unique design, and excellent technical characteristics. The indisputable advantage of gadgets is their high quality and reliability.

It is considered prestigious to own devices from Apple. Therefore, most people who are able to afford a smartphone or tablet from this company are truly proud of their purchase. But lately, they have been often frustrated by the error notification that appears on the screen when connecting, for example, a cable.

What do you mean, "This accessory is probably not supported"? Every iPhone owner can face this problem. What is the reason for this error? Let's figure it out.

Features of the iOS operating system

iOS is a closed system. It is installed only on Apple devices. After studying all the nuances, users have ambivalent feelings - admiration and contradictions. For example, devices running on iOS are resistant to all sorts of virus attacks. How many people, so many opinions. Therefore, disagreements cannot be avoided.

It is rather difficult to realistically evaluate this system due to its closed nature. However, what can be said with absolute certainty is that the developers have done everything possible to protect users. If you look at it from one side, then such actions are an indisputable advantage. However, more often than not, they are the ones who create certain problems.

More recently, iPhone owners began to encounter an error accompanied by the appearance of a message on the screen. Its content is as follows: "This accessory is probably not supported." The original cable, which is manufactured by Apple, does not cause such problems. But when buying third-party accessories, the system automatically recognizes the threat to the device. More often than not, this is what causes the error message to appear.

The first swallows

For the first time, this problem began to manifest itself in smartphones running on the seventh version of iOS. It was at this time that the developers began an active struggle with unofficial accessories that could be used for "apple" gadgets. This list also includes non-original iPhone charging. "This accessory is probably not supported" - such a message could be seen by connecting it.

But iOS7 still worked with such accessories, and already in the ninth version, changes were applied that led to the fact that the devices completely ceased to function.

Lightning cable

By and large, this problem has spread widely after Apple switched to new cables that are equipped with a Lighning port. It was during their use that the owners of gadgets first encountered such an error. On the screen, messages began to appear with the following content: "This accessory is probably not supported."

iPhone 5S is the first victim to which a lot of negativity from users has poured. On the net you can find a large number of reviews on this topic. Ordinary people do not understand why they need to fight with unofficial accessories. However, if we consider this issue much deeper, then you can find out about such cases when expensive gadgets failed due to a poor-quality cable. Moreover, it was not only the batteries that broke, but the devices themselves turned into "bricks". The worst thing about all this is that even the owners were injured.

Currently, most of the marketplaces are engaged in the sale of fakes. Sometimes they have Apple products for a small price. However, the low cost indicates that this device is not original. Based on this, the company found one and only way out in the fight against fraudsters, protecting both its products and users as much as possible.

Lack of MFi support

The certification system has become the only solution that has made it possible to protect iPhone owners from low-quality accessories. The latter currently bring great harm not only to users, but also negatively affect the stability of consumer demand. There are already doubts about the quality of Apple products. However, you must understand that the problem is not at all in the smartphone, if a message appears on the screen: "This accessory is probably not supported."

iPhone 5S and other models report this error if Apple's "signature" is missing when connecting the cable. No handicraft accessory can be certified. The check is carried out automatically. When the system searches for inconsistencies, the gadget simply turns off. In order to avoid such problems, it is necessary to use only original devices that are produced directly by Apple itself or its partners.

Damage to the accessory

If the iPhone says “This accessory is probably not supported,” you need to check the cable for visible damage. Sometimes the problem is a violation of the port itself or the integrity of the wire insulation. Neither the original accessory nor the fake is immune from this. Surprisingly, even the smallest damage from the phone system can be considered critical. After automatic error detection, the gadget's work processes will be suspended, and a message will appear on the screen: "This accessory is probably not supported."

In order to avoid damage to the cable, it is recommended not to bend it during storage or use. The highest quality models are those that are equipped with a hard rubber braid or titanium. They are somewhat more expensive than other options, but they have a longer service life.

Jailbreak. We are looking for a way to fix the problem

Unfortunately, currently no system is perfect, iOS is no exception. Although it has developed high-level protection, advanced users know how to bypass some of the restrictions. In simple terms, then simply hack the system. These actions are illegal, therefore the device will be denied warranty service. Before deciding on such a step, it is necessary to weigh all the possible risks.

So, if there is still a desire to use non-original accessories for the iPhone 5S and subsequent models, then you need to run the activator of non-certified Lightning cables on the gadget.

Step-by-step description of "cheating" the system:

  • Jailbreak with TaiG.
  • Open Cydia directory.
  • The file storage must be updated.
  • After that, go to the Source tab.
  • Activate the Support Unsupported Accessories installation by accepting the terms.
  • After completing the process, you should reboot the device.

If you implement this tweak on your smartphone, then the message "this accessory is probably not supported" will no longer appear on the screen. However, it must be understood that all responsibility for the manipulations carried out lies in general with the owner of the device. In case of contacting the service center, he will most likely receive a denial of service or, as an alternative solution, he will be offered a paid repair.

Search for causes and their elimination

In order to protect yourself from such a mistake, you simply need to purchase a new high-quality cable, no matter how trite it may sound. However, if for some reason this cannot be done, and the message "this accessory is probably not supported" appears constantly on the screen, then you can try some simple actions.

First of all, it is recommended to turn the cable over. Sometimes some of the contacts are damaged on one side, but at the same time remain working on the other. This method will not help get rid of the error for a long time, but it will function for several hours.

If you urgently need to charge the gadget, and an error appears on the screen with the following content: "This accessory is probably not supported", then you can simply turn off your smartphone. In this state, the operating system does not function, and the power controller will still transmit current to the battery.

The reason for this error can be a rather commonplace problem - port pollution. Sometimes in the gadget, fine dirt or dust is clogged directly into the connector itself. It is for this reason that the device stops recognizing the connected cable. To fix the problem, you just need to clean the port.

Finally

This article examined the main reasons leading to an error in the functioning of the gadget if uncertified accessories for the iPhone 5S and other models of the Apple manufacturer were connected. It is important to understand that if a message appears, the phone is not in danger of a serious breakdown. Otherwise, the choice is yours: bypass the system and take risks, or give preference to the original cable.

Users of Apple technology (iPhone, iPad, iPod), quite often can see a message on the screen of their gadget: "This accessory is probably not supported."

There are a couple more types of similar notifications, but they usually appear for the same reason. Let's tell you exactly why it appears and how to deal with such a problem.

Reasons for the message: "This accessory is probably not supported"

Well, I'll start with a little background and talk a little about charging cables for our favorite Apple gadgets. I think everyone knows perfectly well that at first it was a 30-pin cable and starting with the iPhone 5 the era of Lightning began.

How many years this technique has existed, for so many years you can observe user complaints about these cables. And the thing is that a complete version can turn into something terrible in just a couple of months.

This may be due to the daily use and the materials that are used. Apple has always fought for the purity of nature and therefore, the cable jacket is made from a material that is not harmful to the environment.


Although some people manage to use standard cables long enough, then you start to think that they are magicians.

So, getting to the point, when a cable breaks, it is really expensive to buy a new branded cable and people buy Chinese options. They are quite cheap and can be immediately stocked up in advance.

In fact, this is the main reason for the message "This cable is not certified, and its reliability is not guaranteed." Now we will analyze everything in more detail and even more:

  • The first reason for such a message is the Chinese cheap cable. Very often people buy this type of cable and then have problems.

    At best, the phone will charge and everything will be fine. But there is a high chance that you can harm your device and it will definitely not end well.

    By the way, it happens that a Chinese cable works with one version of iOS. But when you update, the notification appears.

  • Also, similar messages appear if the standard Lightning is damaged. If you see that the cable is damaged or just old, then this is the reason.
  • Well, in the worst case scenario, you have something wrong with the connector itself. If the phone fell, water got there and many similar situations.

These are about the moments and let's move on to solutions to these problems. After all, there are ways out of the situation and I will be happy to share this information.

What to do in such a situation?

The coolest thing is that sometimes even with a cable without damage, such a message may also appear and then you just need to try to implement everything again and there is a high probability that everything will work fine.

This is a way out of the simplest situation, and therefore now we will consider the solution to the problems from the previous section:

That is, in principle, all the situations that may arise in general. I described the most popular options, but I think something else could have happened to people.

Outcomes

So if the message "This accessory is not supported" appears on your iPhone or iPad, then you shouldn't worry at all and just follow my advice.

I think all normal specialists who understand technology will tell you exactly the same things. So take care of your devices and use quality accessories.

In rare cases, when connecting an Apple device to a charger or computer via a Lightning cable, an error message appears. The reason may be damage to the cord, use of a non-original product, dirt on the connection port, etc. Depending on the source of the problem, a set of measures should be taken to eliminate it.

In the current article, we will figure out what it means "this accessory is probably not supported", what are the causes of the error, what are the methods for solving and working around the problem.

Reasons for the message

There are the following reasons for this notification:


Depending on the cause, appropriate measures are taken to eliminate it. Let's consider this issue in more detail.

Troubleshooting methods

If you are not sure of the original source of the problem, you should follow all the recommendations below one by one. It is worth starting with the simplest actions, gradually moving to those that require an investment of time and money.

Reconnection

Sometimes you can get rid of the problem simply by connecting and disconnecting the cable several times. Perhaps the contacts have come off or there was a small speck in the connector that breaks the connection. Such manipulations can also have an effect if there is a place on the cable with a bad wire connection.

Although the method only helps occasionally, it is worth trying it, because it only takes a few minutes.

Compatibility check

If you are wondering how to fix a situation where an accessory is not supported on iPhone 6 but works successfully on later models, you should check its compatibility. Some components may work correctly only on certain models of smartphones or tablets.

It is also not uncommon when a completely different technology is used in a new series of devices and accessories simply refuse to pair with the previous model range. You can find out the required information on the official Apple website or in the instructions for the product. When a compatibility condition is present, a list of devices that can be paired will be listed.

Operating system update

Updating the OS to the latest version can help resolve the error. The developers may have made adjustments to ensure that there are no connection failures. It is recommended that you back up your phone files and settings to the cloud or iTunes before proceeding.

Updating on a device is done in one of three ways:


Change port on PC

There are times when the error is not related to an accessory or mobile device. This could be caused by a malfunctioning USB port on the computer. To check this, it is enough to connect the cable to another input located on the back of the system unit or on the other side of the laptop.

You should also experiment with connecting to the USB 2.0 and 3.0 ports. Sometimes the incompatibility lies in them. As a reminder, the USB 2.0 port is black inside, and the USB 3.0 port is blue.

Clearing and Verifying Login on Smartphone

A similar situation can arise with a faulty or heavily contaminated cable input on a mobile device. In this case, the answer to the question why the iPhone writes that the accessory is not supported is quite simple.

In case of severe contamination, the contact is broken, as a result, the device "does not see" all the necessary points for connecting the cord and gives an error. This can happen if the phone is dropped in the dirt or when working regularly in a dusty environment. Cleaning can be done in two stages:


It will not be superfluous to carry out a similar operation with the cable, since during the connection, it could also become dirty.

Cable check

There can be two variants of the problem:


Both problems are verified by replacing the cable with the original one. If the error no longer appears, then a new accessory should be purchased.

Workaround the error

If the accessory is incompatible, but this incompatibility is spelled out only at the software level, then you can try to deceive the system. There are two ways that were found by the users themselves.

The first option to get around the "this accessory is probably not supported" error is to reboot the device with the cable connected. After starting the system, the message should not appear. If the manipulation is successful, then charging will go or connect to another device.

Bug in the system

This workaround builds on a hole that exists in some versions of the operating system. You need to do the following:


The message should disappear and the connection should work normally.

The information presented in the article will help you understand the sources of the error when connecting the Lightning cable. First, you need to reconnect, restart the device and update the OS, and only then proceed to more serious actions. You should only purchase original Apple products so as not to damage your smartphone and avoid future problems.