How to turn off voicemail on Megafon? Step by step instructions. Managing the Voicemail service on Megafon

Today we will talk about the now very popular Voicemail service. How to connect it, disconnect it, how much it costs, etc.

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Voicemail– a very convenient service, ideal for people who value their own and other people’s time. With it, you will never miss an important call if at the moment you are busy, out of network coverage, or your phone is turned off. Such situations happen to everyone.

When calling a subscriber with a connected voicemail, if he cannot pick up the phone, or is unavailable, the person calling him will be asked to leave a voice message, which will be immediately transmitted to the recipient by means of a call or SMS message. The service responds to all incoming SMS, mms, and calls. You can listen to the saved message on the website, from your phone, or read it via email.

The service is convenient because it works around the clock. An excellent replacement for a secretary!

How much does a personal secretary cost?

Payment for the service occurs in the form of a subscription fee. It is charged daily and amounts to 1.7 rubles per day. The service works and connects automatically. If the caller does not wait for an answer, he will be asked to leave a recording with a voice message; after the end of the speech, the recording will be saved and will be transferred to the addressee.

Having weighed the positive and negative aspects of the issue, not all people enable this option. But in business, such an assistant is simply necessary. It is convenient and relatively inexpensive. But in business it is very important not to miss a single call.

How to connect voicemail on Megafon?

Let's start with the fact that there is no charge for connecting this option. To connect the voicemail service, and so that other people can leave their messages, you need to do any of the following:

  • Contact the operator’s office, where they will definitely advise on this issue and connect everything
  • By number 0500 call technical support
  • Dial a command *845#
  • On the Megafon website, using "Service Guide"

However, it is worth knowing that at the same time the services "Voicemail" And "Who called" cannot act, accordingly, when the first one is connected, the second one will be automatically disabled, and when the second one is connected, the first one will be disabled.

How to listen to voicemail on Megafon?

Also, provided the subscriber is in the Russian Federation, you can make a call to the number 222 and listen to messages. Outside the borders of Russia, you can listen to voicemail by calling the number +7926000222 .

If you don’t have a mobile phone at hand, and you need to listen to voice messages, you can do this from a landline phone by calling 4955025222 , after which enter the number, #, and code. The service does not always need to be used all the time. It can be connected (for example, in places where there is poor communication) or disconnected at any time.

How to turn off voicemail on Megafon?

There are three ways to disable the service; everyone can choose one that is convenient for themselves.

The first is to set the combination *105*602*0 # , and pressing the call button, after which the service will be disabled.

The second is to visit the official website of the operator, where, using "Service Guide" you can disable and connect services, view available services, learn about your privileges, and also find out the account balance.

The third option is the command *845*0# .

After any of these actions, the option will be disabled. However, if you need to renew it, you can always connect it again, this is done very quickly.

These are the opportunities the service provides "Voicemail" from Megafon. If you are interested in a similar service from another operator, look at its official website, where you will find comprehensive information.

Video: voicemail on Megafon

Using mobile communications at the moment means not only simple calls to friends and family, but also mobile Internet, games, and many more interesting programs. When using so many options, the phone's charge quickly drains, and it is possible to miss a call. Mobile operators have taken this shortcoming into account and now have a “Voice Message” service. Simply put, this is a simple answering machine on which a greeting or an additional number is recorded in case the subscriber is unavailable.

Each operator uses its own method, or a specific set of numbers. There are also detailed instructions on how to listen to a voice message. But, in most cases, an SMS arrives on your mobile phone with approximately the following content: “A voice message has been left for you. To listen to it, dial 1111.” Perhaps this will be a short number or a contact center number. After dialing the number, you can listen to the message left.

Voice messages to Megafon

For users of this mobile network, to listen to a Megafon voice message, you need to dial 0525, then press the call button, and then 1. But before that, you need to activate the voice message function. A sent MMS message can also be considered a voice message. In order to listen to it, the Internet service must be activated. Since the message will be downloaded from the server. Also, the cellular company Megafon provides the service of listening to voice messages from a landline phone. The cost of paying for such a call must be clarified with the operator.

Voice messages on Beeline

With the Beeline operator, a voice message is left in a special mailbox. Accessed by dialing the short number 600. The duration of the message is approximately 2 minutes and is stored in the mailbox for two weeks. Just like with the Megafon operator, you can listen to messages from a regular phone.

Voice messages on Tele2

In order to listen to a voice message from the Tele2 operator, you also need to dial the number 600. The notification received on your mobile contains not only information about who called, at what time, and the number of messages left for the subscriber. It also contains both a short number and a number for a landline telephone, from which you can call and listen to it. Call tariffs need to be clarified with your operator, as the price may vary depending on the region.

Voice messages on MTS

You can listen to an MTS voice message by dialing the short number 0860 in the region in which the number was registered. This company may use additional authentication measures in the form of a login and password to access voicemail. This data is created when you connect to this service. You can also call the public number, which can be obtained from the MTS operator.

"Voicemail" from MegaFon is a service that allows the subscriber to stay informed of any attempts to reach him at a time when he could not receive calls. For some subscribers, this is a very useful feature, since it allows you to receive an extremely important call in any case and listen to it later if, for example, the phone is dead or the user is out of network coverage.

Description of the Voicemail service from MegaFon

In the network of the mobile operator MegaFon, mail for storing voice calls works like an answering machine. If an incoming call arrives on your phone and you are unable to receive it, the call is forwarded to a special number. In automatic mode, the caller is switched to an answering machine, which informs that the call cannot be accepted at the moment, but an audio message can be recorded to communicate with the subscriber. Next, a beep sounds, after which a message is recorded.

After returning to the mobile network, turning on the phone or freeing yourself from business, you can listen to MegaFon Voicemail messages by calling your mailbox number. Interaction with the service also takes place automatically. The system notifies you about the number of missed calls, their time and number, and also offers to listen to recordings.

After the caller has recorded a message on the answering machine, a notification is sent to the phone that a new message has arrived. If the phone was turned off or was out of range of the mobile network, the SMS will arrive immediately after returning to the network.

  • order an MMS message;
  • view your inbox on the web portal;
  • receive as an email.

The voicemail number for listening to messages is 0525. Calls to it are made free of charge, provided that the subscriber is located in the Home Region (the federal subject in which the contract for the provision of services was concluded). Calls to 0525 from outside the Home Region are charged in accordance with the basic terms of the tariff plan.

How does Voicemail work on a phone?

There are three mobile phone states in which an incoming call can be forwarded to Voicemail:

  • the device is outside the coverage area of ​​the mobile operator's network;
  • device is disabled;
  • the subscriber cannot accept the call due to busyness.

Automatic forwarding is triggered automatically when at least one of these conditions is met. To set up Voicemail, MegaFon suggests setting the type of forwarding using service codes:

  • 62 is the standard code by which the service is automatically activated. In this case, an incoming call is redirected to recording if the subscriber is not on the network or his communication device is turned off.
  • 61 – forwarding, in which the caller is switched to “Voicemail” if there is no answer (if the phone is not picked up within 30 seconds).
  • 67 – forwarding to “Voicemail” is carried out if during an incoming call the subscriber is already in a conversation with another number.
  • 21 – unconditional forwarding, in which, regardless of being online or busy, all incoming calls are not forwarded to email.

The service cycle is represented by the following algorithm:

  1. A call is received from another subscriber's number.
  2. One of the forwarding conditions is met (busy, offline, disconnected, unconditional forwarding).
  3. The incoming call is switched to the Voicemail server.
  4. After the greeting and beep, the caller records a message on the answering machine.
  5. The mail owner subscriber receives an SMS notification about a new entry.
  6. The owner subscriber calls the voicemail number or uses another method to listen. Messages can be listened to immediately.

How to connect MegaFon Voicemail to your number

At the moment, the mobile operator MegaFon provides voice mail services as part of the “Who called +” option. The option is free to connect, but is provided upon charging a daily subscription fee. For Moscow and the Moscow region it is equal to 1.2 rubles.

  • Go to your Personal Account, find the option in the “Services and Options” category and click on the “Connect” button.
  • Dial the short command *581# from the call menu and press the call button.
The “Who Called+” option is automatically connected to numbers whose tariff plan is included by default. Until June 30, 2018, “Who Called+” is provided free of charge to subscribers who have connected or switched to the “All Inclusive” tariff plan (from December 15, 2014 to June 30, 2018) and tariffs of the “Turn on! ", as well as for those who had the option activated on December 15, 2014.

How to disable Voicemail on MegaFon

To disable the “Who called+” option, you can contact the help desk at 0500 or the MegaFon customer service and sales salon.

  • Enter the short command *581*3# into the dialing menu and press the call button.
  • Log in to the Personal Account application. Go to the connected services page, find “Who called+” in the list and click on the “Disconnect” button.

If you have disconnected the MegaFon service, reconnecting it to the number is free of charge.

Features and limitations of the “Who called+” option

After activating the service, the subscriber is provided with a storage answering machine designed for 10 voice messages lasting no more than 3 minutes each. Messages are stored for 24 hours and then automatically deleted.

  • If your mobile phone number has its own forwarding installed, the service will not work.
  • If a subscriber uses eMotion MultiFon, callers may not hear the answering machine greeting when forwarding.
  • The “Who Called+” service does not work when the “They called me S” option is activated. There are also a number of other incompatible options available in certain regions.

Cost and terms of service for Moscow, St. Petersburg and regions of Russia

Region Subscription fee (RUB/day) Duration of 1st message Number of messages stored Storage time Incompatible services and additional terms
Moscow and Moscow region 1,2 180 sec. 10 24 hours
St. Petersburg and Leningrad region 1,5 180 sec. 10 120 hours "Always in touch"
Voronezh and region 1,2 180 sec. 5 72 hours “Virtual call center”, “Your new number”, “Personal secretary”
Krasnodar region
Ekaterinburg and Sverdlovsk region 2 180 sec. 10 72 hours Valid only within the Ural branch
Vladivostok and Primorsky Krai 0,9 180 sec. 3 24 hours
N. Novgorod and region 1,5 1.5 min. 10 72 hours
Samara and region 1,2 180 sec. 10 72 hours Notifications about missed calls and recorded messages do not arrive when the subscriber is outside the Volga branch
Krasnoyarsk region 1 or 1.5* 30 sec. 10 72 hours Notifications about missed calls and recorded messages do not arrive when the subscriber is outside the Siberian branch**
Republic of Sakha (Yakutia) 0,9 180 sec. 3 24 hours

Voice mail is a convenient service that allows you to leave messages if your mobile phone was turned off during a call. Often such a message is enough to convey some information, but a response to it may not be required. But not everyone can keep their mobile phone on all the time.

How to connect voice messages?

In order to be able to leave a message, you must activate the voice mail service. You can do this, as with other services, through a visit to the office, a call to technical support on the number “0500” or using the Service Guide on the official Megafon website. Well, the fastest way is the USSD request “*845#”, which will activate the service. Activating the service is free, but it has a subscription fee - 1.7 rubles per day. Is the service worth the money? Everyone answers this question themselves, but sometimes the course of events can depend on a message received on time, so in business this service can be very useful. It should also be noted that voicemail automatically disables the “Who Called” service and vice versa. Therefore, you cannot use both at once.

If you have a very IMPORTANT or URGENT question, ask!!!

What is the charge for voice messages?

There is no charge for receiving messages, but the subscription fee will be charged periodically and amounts to 1.7 rubles per day. If this seems too expensive, then you can disable the service using all the methods described above and using the USSD request - “*845*0#”. The service works automatically: if they couldn’t reach you, the caller will be asked to leave a message. If he dictates something, the recording will be saved.

How can I listen to a message left?

When you turn on your phone (or return to the hotspot), your phone will display all missed messages and messages. You just need to select them from the list and listen. In addition, you can call the number “222” (only within the Russian Federation) and listen to messages from there. If you are outside the Russian Federation, the number will be “+79262000222”. Messages can also be listened to from a landline phone; to do this, you need to call the number “4955025222”, and then enter your number starting with 7 - “7 92ХХХХХ#password code”. Whether to use voice mail services is a difficult question, but if you often visit places where the network reception is poor, then you can easily connect it for the duration of your stay; the price for a fairly useful service is not so high.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.

The Megafon company entered into an agreement with Apple Corporation and tested the answering machine built into the iPhone. Voice message data will be displayed in a special section of the application " Telephone" Subscribers will see on the display who left the message and at what time. With one touch, you can listen to a voice message, delete it, or rewind it. Received voice messages can be sent via email, cloud storage or instant messenger. The answering machine on an iPhone can be easily configured in the “Settings” section.

For this option to work, the Megafon operator had to upgrade its network equipment. If you don't have an iPhone, you can use an external similar service provided by your operator. Megafon specialists believe that the new service will not be too popular, since there are instant messengers with a similar voice messaging function.

The service in question allows you to automatically record and save voice messages from users who did not reach you when the phone was turned off or offline. The service is available for any Megafon operator numbers in any region. To listen to a voice recording, you do not need to connect your phone; you can listen to the recordings via the World Wide Web.

Setting up a standard answering machine

In the usual version of the answering machine, each user of the Megafon network can use the option “ Voicemail» to store missed calls in the following cases:

  • the call arrived when the subscriber was out of the network area;
  • the call was missed due to the phone being switched off;
  • the subscriber was busy and did not accept the call;
  • the call was missed because there was no answer.

The last two cases involve redirecting missed incoming calls to a business phone, which automatically prompts the caller to record a voice message. This answering machine is configured by number 222 , which is provided by the operator for activation and individual configuration by an individual voice mail subscriber. Such a system operates automatically in voice mode and provides the following capabilities:

  • activate " Voicemail»;
  • set your own sound signatures for each number;
  • record a personalized greeting for incoming calls;
  • configure the rules for connecting the service.

« Voicemail» works not only in Russia, but also abroad. For the subscriber, rates for listening to messages are charged according to the conditions of the region from which the message came. Therefore, voice recordings from abroad are assessed according to international roaming conditions.

New service from Megafon “Answering machine on iPhone”

Recently, Megafon created an interesting mobile application for its subscribers for Apple mobile devices - “ Autoresponder" This program allows you to record and listen to incoming voice messages up to 1 hours. The mobile application is designed for iPhone.

If we compare the new service for iPhone with a regular voice answering machine, subscribers have some advantages:


Application functions « Autoresponder» from Megafon provide the ability to customize your greeting. It is much more convenient to record messages via a mobile device. This is done as follows:

  1. Launch the application " Autoresponder"on iPhone.
  2. On the main page of the application, press the " Greetings».
  3. Check the box " Personal».
  4. Press the " Write down».
  5. Dictate your greeting in a clear voice and press the " Stop».
  6. To listen to a saved greeting, press the " Playback».
  7. If you are satisfied with the quality and content of the recorded greeting, click " Save» at the top of the display.

Additional information on “Answering Machine on iPhone”

To get a complete picture of this Megafon service for an Apple device, you need to familiarize yourself with additional features regarding answering machine functions.

  1. Installing the application in question for iPhone on phone numbers with connected options " Who called+", as well as " They called meS" is impossible.
  2. The application was created for iPhone mobile devices with the operating system iOS version no lower 3 .
  3. If at some point the application is unavailable to you for some reason, or you are using a temporarily different phone, you can listen to the recorded messages by calling the toll-free service phone +7926-2002222 . When traveling abroad, such a call will be treated according to international roaming conditions. It does not matter what options and service packages are connected to your phone number.
  4. If the application does not launch on your iPhone after installing it, check the system version on your device to ensure it meets the requirements, then restart your iPhone.

How to enable Auto Answer on iPhone

To activate this service on an Apple gadget, you must complete the following steps.

On the official website:

  1. Go to the official Internet site of Megafon.
  2. Go to the options page " Autoresponder oniPhone».
  3. Enter your phone number in the quick connection window.
  4. Wait for a response notification with an action confirmation code to arrive.
  5. Enter the received code in the field provided on the service page and send it by clicking the appropriate button.

In your Personal Account:

  1. The self-service service on the operator’s website allows you to manage options and services on the number. Therefore, using it you can easily connect “ Answering machine for iPhone».
  2. Register and log in to your Personal Account by entering your phone number and receiving a notification with a login password in response.
  3. Go to the section " Options and services", and find the required option in the list of services available for activation.
  4. Next, press the " Connect».
  5. On the next page, indicate your consent to write off money from your phone balance.

By sending a USSD request command:

  1. Enter a combination of characters * 299 # .
  2. Send it using the call button.
  3. Wait for a notification with information about the successful completion of the operation, or about the impossibility of its completion.

At your nearest Megafon customer service office:

  1. Visit the operator's service center or service office.
  2. Ask your consultant to connect the “ Autoresponder».
  3. Present a passport or power of attorney from the owner of the SIM card, certified by a notary.
  4. Wait a few minutes while the operation completes.

Contacting a help desk specialist:

  1. Call a short number 0890 from Megafon phone, or by number 8800-5500-500 from any phone, regardless of telecom operator. Calls to the indicated numbers are free.
  2. First, listen to the automated informant’s prompts and press the “ 0 » to connect to an operator.
  3. Ask a specialist to activate the service “ Autoresponder" In this case, you will need your passport information to identify ownership of the number.

After connecting the service, regardless of the method, an SMS message about a successful operation will be sent to your mobile phone. Option " Autoresponder"Can be activated not only on Apple gadgets, but also on smartphones with the Android system. Mobile application " Autoresponder"can be installed after connecting to the service.

How to turn off Auto Answer on iPhone

There are several ways to disable this service, which you can use if you decide to refuse it:

  1. Log in to your Personal Account and open the section “ Options and services" In the list of connected services, find “Answering machine”. Click on the button Disable» and click confirm on the next page.
  2. With a short request you can quickly disable this service. Enter the same command as for connecting - * 299 # . It acts alternately to disconnect and connect.
  3. By contacting a communication shop or service office with your passport, you can also quickly refuse this option. If the number is registered in another name, you will need a power of attorney from the owner of the SIM card, certified by a notary, or the presence of the owner himself. Otherwise, you may be denied this operation.
  4. Call the support center operator at the numbers listed above, following the same steps. Ask him to disconnect this service from your number, giving your passport information.

After disabling the service " Autoresponder» in any way, you will receive a notification about the completion of the operation.