I don’t remember my current Yandex mail password. Yandex.Mail password recovery

The need to return a previously deleted mailbox on Yandex may arise at any time. However, this is practically impossible.

Despite the impossibility of returning all data from a previously erased mailbox, it is possible to return an old login or restore a hacked mailbox.

Method 1: Recovering your email address

After deleting a mailbox, there is a short period of time during which the old login will be occupied. This usually lasts two months. Afterwards, you can use it again by simply opening the Yandex mail page and creating a new account. To do this, you need to open Yandex.Mail and click "Registration".

Method 2: Recovering hacked mail

If your account is hacked and subsequently blocked due to sending spam or committing illegal actions, you should write to technical support. In this case, it is necessary to indicate in detail the known data about the mail and indicate the additional address to which the response will be sent. When submitting a request to technical support, you should indicate your name, email, nature of the problem and describe it in detail.

Method 3: Restoring a mailbox deleted by the service

According to the user agreement, mail can be deleted if it has not been used for more than two years. In this case, the account will first be blocked for a month (after 24 months of user inactivity) and a notification will be sent to the phone or a spare e-mail. The owner can contact the support service within a month with a request to return the account. You should submit a request to technical support in the same way as in the previous case. If no action was taken, the mail will be deleted, and the login can be used again.

It is impossible to restore mail and all existing messages after deletion. However, there are exceptions, and such situations are resolved through technical support. The user should remember that even if the mail is deleted, the Yandex account still remains, and there is always the opportunity to simply create a new mailbox.

Yandex Mail is one of the most popular modern mail services, not only in Russia, but also in neighboring countries, which means it allows millions of people to stay in touch. But if after a while you forget your login or password, all valuable information (letters, contacts) will be inaccessible.

Since it is very difficult to remember the login details on your own, there is a special procedure for restoring access to the mailbox. Let's take a closer look at how to do this.

Resuming Yandex Mail: problems and solutions

Problem #1. I don't remember the password.

At first glance, it seems that restoring access to mail is almost impossible - unless you remember your data. However, here the developers, who theoretically should not provide login information to anyone, met the users halfway.

At least on your home computer, the service in the “Passport” section under the “Login or e-mail” column can display yours if you recently logged in from the same computer. In this case, you just need to use the hint, enter the captcha and click the “Next” button.

The picture below shows that Yandex remembers the user’s username.

Problem #2. I forgot my login.

If even the resource itself has forgotten the nickname, there is only one way out - contact your friends with whom you kept in contact via mail and ask for the email address from which they received letters from you. Access to a remote mailbox from someone else's computer can only be obtained in this way.

Important! You always have the opportunity to contact the technical support service of the mail service, and specialists will find your username in the system.

Problem #3. Binding to mobile.

Sometimes situations arise in which the user may enter the number incorrectly without first checking its correctness or simply forget it.

Luckily, there is a solution for this problem. Firstly, enter the phone number in the international format and nothing else: country code – operator code – mobile number. Secondly, mail should be linked to several contacts at once, including mobile and other mailboxes.

This is necessary in order to write and respond to letters at any time, use the address book, without fear of being hacked by scammers. However, you can still resume access to your account only using the main one.

Note! If your cell phone was lost along with the SIM card, it is recommended to immediately contact technical support for telephone subscribers.

Actually, it is proposed to link the Yandex account to the phone in order to always be able to easily and quickly restore input data. You will need to perform the following manipulations:

  • on the “Phone Numbers” page, indicate your number and click the “Add” button;
  • you should receive a confirmation code on your mobile phone, which you need to write in the appropriate column;
  • enter your account password;
  • click “Confirm”.

Ways to recover your password on Yandex

Have you forgotten your Yandex email password? There are three ways in which you can log into your account, provided that the link has been and has not previously been deleted:

  • answer to security question;
  • SMS message to mobile phone;
  • by sending a letter with a code to another mailbox you specify.

The easiest way is to use a verification question. It’s paradoxical, but even the simplest question, the answer to which seems obvious during the registration process, can fly out of your head, and the user will not be able to give the correct answer.

Often the cause of the error is an incorrect keyboard layout or differences in spelling. Make sure that the letters “e” and “e” are not confused - the dots are of great importance in this situation. Therefore, try different input options, change the layout if necessary.

If this does not help, linking to a cell phone will help you return the deleted password. You will need to enter your phone number and enter the received code from SMS into the form. This way you will have access to your personal account again.

The return of deleted contact information through a spare box looks similar. The principle of operation is standard - you will receive a notification to the alternative e-mail specified during registration.

The worst can happen if the owner of the box has left no escape routes for himself, and there is simply nowhere else to send the information. Then you should write to technical support. If you are an unauthorized user (you did not provide real data when registering), it is by no means a fact that the support service will be able to provide assistance. You still have to prove that you are not a fraudster. Otherwise, all that remains is to remember what has been forgotten.

Conclusion:

You can almost always restore access to your account, although in some situations it is quite difficult. There are several ways to restore access, and if you still managed to do it yourself, it is advisable to immediately go to the “Yandex. Passport" and increase the number of reliable bindings. Also, do not forget that if you previously deleted your account, then in this case you will not be able to restore it instantly.

You can restore access to your account yourself using a verified phone number, email address, or answer to a security question. To get started, follow the instructions on the access recovery page.

If for some reason you are unable to restore access on your own, the recovery form will help you.

Restoring access using a questionnaire

To ask for help, fill out the access restoration form. First, Yandex.Passport will check the profile automatically, and as a result, it can immediately restore access to the account. Therefore, try to remember as much as possible about your account.

Advice. If possible, fill out the form on the computer (phone, tablet) from which you usually access Yandex. When restoring, Passport tries to distrust new IP addresses and computers, making it more difficult for hackers to gain access to your account.

In some cases, additional verification may be required and your profile will be sent to support.

How does this work

All data you enter is checked automatically, so try to fill out the fields as accurately as possible : with the same letters e/e, in transliteration, if you used it, and so on. If you are not sure that you remember exactly your old password or the exact spelling of your first and last name, enter as you remember or add other options (to do this, click the + button next to the field).

The more you remember about how you used your account and what data you provided in it, the more likely it is that access to your account will be restored. At the last step, you will need to attach a photo of you with your passport, driver's license or international passport. We ask that you take a photo with your document so that no one can gain access to your account by stealing your document.

Photo requirements

If after submitting the form you receive a message “The profile data does not match the account information”:

    Please check if you have entered the correct login before filling out the form. Our recommendations will help you remember the correct spelling of your login.

    Try to answer all the questions for which you remember the answers at least approximately.

    Try filling out the form again on the computer or mobile device from which you usually access Yandex.

Instructions

At the time of mailbox registration " Yandex“At the same time, an account is registered in this system. To restore a personally deleted email account, log into your account and click on the “Create mailbox” item. However, keep in mind that the information stored there cannot be restored.

If you delete not only your mailbox, but also your account, register in the system again. Typically, a deleted account name is considered taken for 3 months, so during this period you cannot register under your old name. After this period, if your previous address is not occupied by another user, register a mailbox under your name.

In addition, the administration of the postal service " Yandex» may delete your mailbox due to non-use for a certain period of time, which is specified in the agreement. To restore it in this case, contact technical user support indicating your problem and the necessary data. Be sure to include an additional email address that you have access to. You will receive a response in a few days.

Often the reason for deleting a mailbox is spam or virus messages being sent from your email address. This happens if fraudsters have accessed your mail. In this case, the system blocks or deletes your email account. To solve this problem, also contact technical user support, they can help you restore the mailbox.

In addition, prepare all the necessary information that you provided when registering your mailbox, such as a security question and answer. This data may be required to restore your mailbox to " Yandex».

The mailbox created for communicating with clients of a short-term business or for work at the business you left is no longer needed. But while working with your account, you probably managed to enter passport and other confidential data into it. To prevent attackers from intercepting your information, delete your account.

You will need

  • Computer with Internet connection

Instructions

There are several ways to restore. First of all, you should consider: deleted, blocked or temporarily suspended. Sometimes it is quite difficult for the average user to determine this. Therefore, by following some technical recommendations, it is possible to restore. However, it should be noted that, unfortunately, sometimes it is permanently deleted without the possibility of recovery.

Instructions

The easiest way to restore it is when it is not completely deleted, but (at your request or because you have not used it for a long time). For example, if you enter your username and password, a notification like “your blocked” appears, and sometimes a message appears that supposedly “deleted”, but among the functions there is an option to “restore”. As a rule, if your account has been “frozen”, so to speak, due to the fact that you have not used it for a long time, you just need to enter a password and, in theory, your account should be reactivated automatically.

Sometimes recovery is more difficult. Again, the reason for deletion is important. In some cases, in order to do so, you need more than a login and password. On many sites, when registering, you can set your secret question, enter your email address (or, if yours is blocked in the mail system, an alternative email).

If the reason for blocking is spam, network attacks, etc., then this means that there is other malicious software on your system. First of all, you can try to check yourself for spam using the checker (follow the link http://www.2ip.ru/spam/). If during the check you see the inscription LISTEN in red, then you need to follow the link and get your IP from the spam database. Of course, you also need to conduct a full scan of the operating system for viruses. To do this, you need to use an effective antivirus (for example, paid Kaspersky Internet Security or free CureIt). It is also recommended after checking " ". In order to do this, you need to go to: Start - All Programs - Accessories - System Tools - System Restore. Then restart your computer. After which you can perform a “system restore” again.

Once you have checked your computer and are sure that malicious actions can no longer be carried out on your account, you can write to the site’s technical support and explain the situation to them. The account must be restored. As soon as you gain access to your account, it is recommended to immediately change your password (unless the site administration changes it for you).

Please note

It turns out that if you know how, you can restore your account within 2-3 days. The more information you can provide, the greater the likelihood that access will be restored. Access is restored by changing the settings of the lost additional soap account to the one you indicate for communication in the request form.

Useful advice

Knowing these methods, you will be able to avoid hacking your Odnoklassniki page, and if hacking occurs, you will not pay scammers by independently recovering the Password and Login from your page on the social network. This article explains how accounts on Odnoklassniki are hacked, protection against hacking, and how to restore a hacked page.

Almost every modern person has a mailbox. Many people have more than one, and it becomes impossible to remember everything. But, as they say, you should get rid of unnecessary things. For example, you can delete one of your unused emails.

Instructions

Removing it is quite easy if you know how. For example, deleting mail in the mail.ru system. Go to the site http://mail.ru/. In the upper left corner there is a special login form in which you must enter your username and password in the appropriate fields. In the drop-down menu, select the domain on which the mailbox is registered. To do this, simply click on the desired option with the mouse.

You have entered your mailbox. Open the "More" tab in the top menu. In the menu that opens, click on the “Help” button.

An information center page with questions and problems that arise when working with the mail service will open in a new window. You can easily find explanations for deleting a mailbox in this list. This is question #11, located towards the end of the list.

In the window that loads, read a detailed description of the procedure for deleting a mailbox and a warning about what this action may entail. By getting rid of a mailbox, all of its letters are deleted. Emails sent to this address will not be delivered. All information on related projects is also simultaneously deleted. This refers to blogs, personal page, photographs, etc.

To permanently delete a mailbox, you must enter a reason for deleting it. You can write any reason, for example, “the mailbox is no longer in use.” Fill in the current password field. Confirm by clicking the “delete” button. In the pop-up window that appears on your screen, click the “ok” button.

A downloaded notification is a signal of successful deletion of a mailbox you no longer need. This is your last chance to change your mind, because you can still “restore this mailbox” by clicking on this inscription.

Video on the topic

Lose access to email box always unpleasant. Especially if it contained important information. The Yandex mail system allows its users to recover a forgotten email login or password, thereby re-opening access to it.

You will need

  • Internet access.

Instructions

If you have forgotten your email password box, follow the link mail.yandex.ru and click on the inscription “Remember password”.

A window for restoring access has opened in front of you. Type in the field your login and email address to which you want to restore access. Then enter the characters from the picture and click the “Next” button.

Based on the access recovery path you chose when registering your mailbox, you will be offered a method to restore it. This could be the answer to a security question you asked earlier, a cell phone number associated with this box, or specifying another mailbox.

If it is a phone, enter its number, receive a message with a code, and then enter this code in the required field. And when you need to specify another email, enter the required email, receive a letter with a link and follow it. After completing these steps, enter the numbers from the picture and click “Next” again.

This will take you to the password change page. Enter a new password in the first field and duplicate it in the second. Click the "Done" button and you will have access to your email box.

If you lose your login, try to remember it yourself or ask friends to whom you sent letters from it. If all is unsuccessful, contact Yandex technical support. To do this, click on the “Feedback” inscription located at the bottom of the page. Fill out the form provided, describing your problem as accurately as possible and indicating another

How to recover a password for a long-forgotten email. Don't remember your password or security question? Let's look at how to restore mail on Yandex, mail.

How to restore mail on yandex.ru?

Let's look at how to restore a mailbox on Yandex .

1. To restore your Yandex mailbox, go to: yandex.ru and click on the link "Remember password."

2. In the Yandex mail recovery field that appears, enter in the line login- name of the mailbox being restored. Next we enter symbols on the picture and click "Further".

Attention!
If You saw information that the user does not exist as in the figure below:

then you entered the Yandex mail name incorrectly! Try to remember the name of the mail that you need to recover or contact the people with whom you corresponded, perhaps they will find letters from you in their mailboxes and tell you the name of your mailbox.

If You receive a message that your login is blocked, you need to contact Yandex support using the link http://feedback.yandex.ru/ or http://feedback.yandex.ru/?from=blocked.

4. The last step to restore mail on Yandex is to enter New Password And repeat it in the line below and click "Ready!".

So! We figured out how to restore mail on Yandex!

How to restore mail to mail.ru?

Let's look at how to restore mail in email .

1. To restore your email mailbox, go to: mail . ru and click on the link "Forgot your password."

2. In the mail recovery field that appears, enter Name the mailbox being restored and click "Next".

Attention! If error information appears, then you entered the mailbox name incorrectly! Try to remember the name of the mail that you need to recover or contact the people with whom you corresponded, perhaps they will find letters from you in their mailboxes and tell you the name of your mailbox.

Attention! If you have used a recoverable mailbox within the last three days, a window will appear as in the figure below. You must click on the link "support service". A window will open in which you need to fill in the fields and click the button "Send". Within three working days, a link to recover your password will be sent to your email address.

4. To complete the mail recovery, all you have to do is come up with a new password and enter it in the lines New Password And repeat new password.

All! We've figured out how to restore your email!