The VKontakte password is not entered. What corrections are required in the hosts file?

The problem may occur at different stages of authorization in .

Its most common manifestation is the appearance after entering a password of a notification that the user has chosen the wrong login-password pair.

This is due to the fact that you forgot your login/password or that the page was hacked and the password was changed.

Another common option is VKontakte system failures.

With them, no matter how much you enter the correct data, some problems on the site will not allow you to log into your account - the page may refresh, the button may not be pressed, etc.

This indicates system failure, which cannot be eliminated.

Reasons

The user cannot log in own page on a social network for one of several reasons:

Of course, there may be other reasons for the problem, but most often problems arise precisely because of this.

Elimination

Depending on the reason, causing the problem, you need to act one way or another.

Although the user cannot always do anything about the reason for restricting access.

Login recovery

The simplest problem is the lack of access due to the selection of an incorrect login-password pair.

In this case, you can restore access to the site yourself without contacting VKontakte Support Service.

To do this, follow the algorithm:

Try to access the site from a device from which you are constantly logged into the site - if there is access from the device, then the problem is not in the VKontakte service, but in your account;
You can try to change your account password from this page, but you will still need to provide Old Password for change, so this method not suitable;
But it helps when you need to find out your login– if you are authorized in your account, then go to the Settings section (Hover over your name in the upper left corner of the site and select Settings in the drop-down menu);

A page with basic account information will open - necessary information located on the General tab (it opens by default);
Scroll down the page and find the Phone number and E-mail;
Here is indicated contact information, entered by you during registration, but some of the characters in the data are covered with asterisks;
There is no way to see them, however, the first and last visible numbers may remind you of any contacts you provided to register on the site;

To log into the site, you can use either a phone number or an email address.

If you were able to remember your login in this way, then proceed to recovering your account password.

Password recovery

To recover lost or forgotten password the network has separate service.

How to use this service is described below:

If you select an incorrect login-password pair, the service displays a corresponding notification on separate page;
Please note that the login form is case sensitive and keyboard layout sensitive. Check if you are entering the password in the correct language and case, and if so, proceed to step 3;
At the very bottom of the main window of the page, under the colored buttons, find the link Forgot your password and can’t log in? And click on it;

Will open additional window, in which the system will prompt you to enter the phone number to which the page is linked;
Do this and click on the Continue button;

A page will open with a field for entering a recovery code;
This short code will be sent to you at the phone number to which the page is linked - it has limited time action, so introduce it as soon as possible;
Click the Continue button;
If the code is entered correctly, a form will open for you to enter a new password twice; if it is incorrect, you will have several more attempts;
Save New Password and go to the site using it and the phone number specified during recovery;
The situation is more complicated if you do not remember which phone number the page is linked to or it is not linked to it at all;
In this case, after clicking the password recovery request button, on the updated page, find the link My page is not linked to a phone number;

A page will open with an input field that requires you to enter any information you used to access the site − phone number or email ;

Enter your email and click Next;
Enter the verification code in the pop-up window to prove that you are real person;
On the next page that opens, indicate the last name that you use in your account on the site;

Click Next;
A page will appear and a question will appear - is this the page to which you want to restore access, select Yes or No, respectively;

If you select Go Back, you will be taken back to the input page additional information for recovery, where you can try other credentials that match your page;
When you press the blue Yes button, it is desired page, a pop-up window will appear informing you that a password recovery link has been sent to your email address;
Follow the link and in the page that opens, enter the new password twice.

Recovering from insufficient data

When you have almost no data or you don't use telephone number, to which the account was linked, it is much more difficult to restore access, but it is possible.

Go to the page with the online authorization form;
Click on the Forgot your password?
A page for entering information for recovery will open - at the very bottom of the main window, find the link intended for use in case of loss of access to the device;

Click on the Next button;
The following window will open in which you must enter as much information as you know about the account you are using - the application is sent to Help Desk. And then it is considered real people, therefore you need to convincingly prove that you are the owner of the page;

Click the Submit Application button;
Enter your email address for communication– your application will be accepted for consideration, and as soon as the consideration is completed, the result will be sent to you by email;
If you find the wrong page to which you want to restore access, click on the link in the appropriate field on the right top corner main window;

In most cases, the VKontakte Support Service meets users halfway and restores access to the page even if there is minimum quantity data.

However, the human factor plays a big role. And if your “evidence” does not seem very convincing to a particular employee, he will have the right to refuse access to the page.

Therefore, it is better not to lose passwords and logins.

If you carefully read this article, then 99% of you will get in touch and communicate with your friends. Every day on the Internet there are more and more cases when users cannot open the site in contact.ru, despite the fact that other sites work stably and always open. Why is this happening and how can I get the site back online? The answer to this question is obvious: Your computer was infected with a Trojan virus, which blocked access to the Vkontakte.ru website.

Attention! Today, July 27, 2014, the VKontakte website is unavailable due to an accident in one of the VKontakte data centers in St. Petersburg caused by unprecedented heat.

When registering in contact.ru No need to send SMS! This is another scam of the virus out of your money. In this case, close the registration window and take measures to remove the virus.

Before all actions or call it recommendations what you want, you need to check your computer for viruses. To do this, use free program from Kaspersky. If the above programs did not help, then download this one, it was created just for you. Download .

If you urgently need to get in touch, then enter “93.186.225.211” - the contact’s address - into the address bar. Often this method helps to make contact.

What to do if you don’t make contact?

You can read below how to remove a virus from Kontatka.ru.

Finding the file hosts:

On Windows Windows XP, Windows 2003, Windows Vista and Windows 7:

C:\WINDOWS\system32\drivers\etc\hosts – the hosts file is located here

On Windows NT, 2000:

WINNT\system32\drivers\etc\hosts – the hosts file is located here

Opening hosts file For Windows users 7:

In Windows 7, a regular user cannot edit this file. To open the hosts file with the ability to edit it, you need the following:

Go to C:\windows.
Find the notepad file.
Open Notepad (file name notepad) as Administrator.

Click on notepad right click mouse and select run as Administrator. When Notepad opens, click “File” - “Open File”. Go to the folder C:\windows\system32\drivers\etc and click on the hosts file ( double click left mouse) or in line file manually add hosts.

HOSTS won't open

If, when opening hosts, the “Select a program” window appears, then you need to select the Notepad program from the list and click the “OK” button.

Selecting a program in Windows XP, below is a screenshot as an example.

Selecting a program in Windows Vista and Windows 7, below is a screenshot as an example.

You can also open hosts by right-clicking on the hosts file and selecting "Open with" and selecting Notepad.

We delete unnecessary lines in hosts (remnants of the virus)

The hosts file should have something like this:

# Microsoft Corporation (Microsoft Corp.), 1993—1999

# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.

# This file contains mappings of IP addresses to hostnames.

# Each element must be on a separate line. The IP address must

# should be in the first column and must be followed by the appropriate name.

# The IP address and hostname must be separated by at least one space.

# Additionally, some lines may contain comments

# (such as this line), they must follow the node name and be separated

# from it with the ‘#’ symbol.

# 102.54.94.97 rhino.acme.com # origin server

# 38.25.63.10 x.acme.com # client node x

127.0.0.1 localhost

# - this symbol means that given line is not read by the system, we don’t need to pay attention to it. You need to pay attention to lines where this symbol is not present. IN in this example we only have the line 127.0.0.1 localhost. If the file contains the lines vkontakte.ru, durov.ru or odnoklassniki.ru, then feel free to delete them, this will not cause any harm to your system.

When checking extra lines, be careful and check the entire document to the end. You must understand that only 127.0.0.1 localhost should remain. After removal no the required lines save the notepad file in the same folder where it was C:\windows\system32\drivers\etc. Click on close notepad and confirm your intention to save the file “OK”.

The hosts file should not have the extension hosts.txt, it should simply be hosts. It is also possible that you cannot open the hosts file due to a virus that is blocking this action. To bypass the virus you need to reboot the system, press the F8 button while rebooting. A download selection will appear on the screen. Use the arrows to select “Safe Mode”.

When the system boots, go to C:\windows\system32\drivers\etc, open hosts and remove the extra lines, see the instructions above. Sometimes deleting the entire hosts file can also help, but this is very rare. We reboot the computer. We go to the website vkontakte.ru. If we can’t log in, then we dig into the problem further.

Doesn't work in Kontatka.ru even after deleting hosts

We will look for the files vkontakte.exe and svc.exe:

Start -> Search -> Files and folders -> check the My Computer box.

Specify the file to search for vkontakte.exe and delete it. Then we also look for the svc.exe file and delete it. We reboot the computer.

After we have rebooted, we try to go to sites, open pages, and check the performance of the site on our computer. If everything is successful, use it for 2 minutes and reboot.

What to do if you don’t make contact? What to do if the above still doesn’t work?

1. I remind you to check free antivirus Your computer, here is the download link This antivirus no installation and no license required.

2. You may need to clear the cache. Start -> Run -> enter cmd -> A window will open (black), you need to type ipconfig /flushdns, press Enter and reboot.

Can also be used CCleaner program. The program is free and requires installation on your computer. Link to CCleaner program http://www.piriform.com/ccleaner.

3. When you open hosts, there is a chance that you are opening the wrong file. To be more precise, the hosts that you open is actually part of the virus, and the real one is simply hidden. To delete unnecessary lines, you first need to activate the display of hidden files. Go to Start -> Control Panel -> Appearance -> Folder Options -> Show hidden files and folders -> activate “Show hidden files" is at the very bottom. Go here C:\windows\system32\drivers\etc\hosts and look, if there are two hosts files, then open them, the file that contains extra lines, delete it. Or delete both hosts files and reboot the system.

For Windows 7 users it will not be possible to remove hotst; to do this you need to:

Open Start -> All Programs -> Accessories -> Run Command line as Administrator (right mouse button “Run as Administrator”).

In the window that appears, write: net user Administrator /active:yes.

Then log out of your user, a new account named Administrator will appear. Go here C:\windows\system32\drivers\etc\hosts and delete the hosts file that we don’t need.

To disable account Administrator enter net user Administrator /active: no.

4. If you think that your provider has really blocked you, then you can easily check at home. To do this you will need an anonymizer website. You can easily find such a site through any search engine by typing “anonymizer”. Enter your site and use it. There is also a downside to this action: the creator of the anonymizer site may be bad person and wants to steal your passwords.

5. Try a different browser. Maybe your browser was also infected with a virus or was not removed from the browser cache. Just install another browser: Mozilla Firefox, Opera or Chrome.

As soon as you log into contact.ru, change your password! This must be done for your safety.

If there are questions in the comments that are answered in the article, they will be deleted (the page has become long). Read the article carefully! That's all for today. See you soon!

In this video you can see why he doesn’t get in touch:

Quite a few users have already encountered the problem of logging into the VKontakte website. This can occur due to a number of problems and malfunctions. Now we will analyze them and learn how to fix them.

So, how to solve problems with VKontakte login.

Problems with the site VK.com

Although the VK administration has great resources, their servers sometimes crash. And with them all social network. You can see this when you type in address bar vk.com browser and receive an error message.

The first thing you need to do is check your internet connection. Just try visiting any other site. If it succeeds, then the problem is with VK.

The only solution is to just wait. As a rule, the administration restores access within an hour. Serious breakdowns happen extremely rarely, and they are immediately known from the media and open sources.

Virus infection and problems with the Host file

If you notice interruptions or abnormal behavior of your PC, immediately check it for viruses. Fortunately, programs and utilities for these purposes now exist huge amount(cm. ).

Personally, using a bunch of Dr Web Cureit+AVZ. Both scanners are distributed free of charge and are available for download on the developers' website. They are excellent at diagnosing most threats and successfully dealing with them.

So the second point in our instructions will be to check for threats that can block access to the VK website.

A common target for attackers is system file Hosts. IN operating system Windows, it is involved in the process of forming numeric and alphabetic addresses of network nodes. We will not delve into the jungle of network theory, and we will only determine the fact that the integrity and correctness of filling out this file affects the performance network connections computer and Internet access.

What do the attackers do? They change the Hosts file so that you cannot access the VK website, or when you enter the address, you end up on another, most often malicious, site.

What should we do in this case? We need to check the hosts file for changes. You will find it at the following address.

%system-disk%:\Windows\System32\drivers\etc

Where "%system-disk%" is the drive letter on which the operating system is installed.

Here, find the hosts file and open it with notepad.

Below I give you its view, which should be by default.

# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOST file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a "#" symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost

If in your case it is different, and the changes you observe were not added by you, then it is highly likely that it was changed due to a viral infection.

We need to restore it original view. If you try to copy and paste the code I gave you above, you will run into a permissions issue. You will need to take ownership of this file before making changes. You can do just that.

There is an easier option. Remember the AVZ scanner I mentioned above? In it, in a couple of clicks, you can restore the hosts file.

To do this, launch the scanner and click menu "File - System Restore". In the window that opens, check the box "Cleaning up the Hosts file". Then press the button “Perform marked operations”.

After this, you should check if you can access the VK website. It should work.

Requires sending paid SMS

Another common problem that occurs when there are viruses. You seem to be visiting the VK website, but when you try to enter your login and password (see), you are required to send a paid SMS.

This is the same case when you were redirected to the website of the attackers. Do not under any circumstances perform specified actions. Immediately close this site and follow all the steps described in the previous paragraph. Clean your PC from viruses and check the hosts file.

Forgot your VK login and password

The more data you remember, the easier it will be for you.

In any case, even if you absolutely do not remember your login and password, have forgotten your email and have lost access to the phone number that was linked to the page, you can contact support (see). All this is described in the instructions.

Conclusion

Now you know the main reasons that may affect the ability to visit the VKontakte site.

What else can I recommend? Always update antivirus databases, and refrain from visiting suspicious sites. It is because of this that most infections occur.

User Andrey sent us a message in which he says that he encountered an error in VK. When logging in to home page Andrey receives a warning with the message “Unable to pass authorization over a secure connection. Most often this happens when the wrong software is installed on your computer. current date and time. Please check your system date and time settings and restart your browser." Accordingly, it is impossible to access the page. The question is - what to do?

The error itself:

Most likely, this is a virus or Trojan that prevents you from accessing your page. But first, it’s still worth trying to restart the browser (or even better, try logging in in a different browser), and also synchronize the time with the network: you need to click on the clock, after which a window will appear. In the window, select the “Internet time” tab - “Change settings”. Here, check the box next to “Synchronize with an Internet time server,” select the server and click the “Update now” button.

If restarting the browser and synchronizing the time do not help, then the problem is definitely a virus or Trojan. What to do in this case? First of all, update your anti-virus databases and scan your system for malicious files. If the antivirus finds such files or programs and deletes them, great, but this is unlikely to solve the problem, since malicious file manages to make changes to the system, namely to the hosts file.

To check the contents of the hosts file, open it with notepad - the file is located at C:\windows\system32\drivers\etc\ (which is hidden document— first you need to make all files visible). If in the hosts file you see entries like ip - VKontakte address after localhost, feel free to delete them. The fact is that when you log into VK, a redirect occurs to another site (possibly malicious), which has nothing to do with the social network.

Be sure to save the file afterwards. If it does not save, then you need to open it as an administrator, as shown below:

If you don’t want to edit the hosts file, there is an easier way - the Dr. utility. Web Cure. Download it from the official website (it is distributed completely free of charge) and run it. The utility itself checks the hosts file for the presence additional entries and if there are any, will ask you whether he needs to be brought to normal state. You agree. At the same time, the utility can find other malicious files.

If these methods helped you, we would be grateful if you let us know in the comments.

Hello, dear readers of the blog site. Almost every resident of domestic countries aged 14 to 45 years old has and, if not constantly, then periodically visits it.

But various failures and violations often occur, due to which or certain problems with loading pages and their contents.

Why does this happen and what are the ways to solve the problems? Why won't the contact load? and how to solve this problem? Why is the social network not working and there is no access to this site? More on all this later in the article.

Why is the contact not working?

A common question that interests many users is the following: why is the contact not working?? This is possible due to several reasons:

Why can’t I go to the VKontakte website?

You sat down at the computer, entered your information and... Login failed! After numerous login attempts, it becomes clear that it is impossible to access the site. Why? There are several reasons why such consequences are possible:

Lost password or other login information. Maybe you're just you are typing the password incorrectly(in the wrong layout) or remembered it incorrectly. In this case, it is enough to check the language and character input mode. If everything was done correctly, but you still can’t log in, you can try via e-mail or during registration.
Another answer to this question May be blocking your account in VK by site administrators. Perhaps your page contained prohibited materials or spam was sent from it - as a result, the page was blocked. If you think that your account has been blocked illegally, you can contact the administrators to resolve the issue in the “ Technical support ».
It is possible that you have become a victim of hacking or malware. This is the most common reason why doesn't he log in to VK?. If you see messages that you need to send an SMS to a number or transfer money to e-wallet, then you can be sure that your page has been hacked or blocked by a virus. The solution to the problem is quite simple: install an antivirus and scan your computer, or, as an option, change your .
Another reason why VK does not open is malfunction browser or blocking access to the site through the browser used. To solve the problem, you need to look at your browser settings (specifically in the section "Blocked content", in its settings). If the settings contain the VKontakte website, then you need to remove it from the list and you can try to access it again.

These are the most common reasons why why won't the contact load?. Hope you found necessary information and determined the cause existing problems.

Good luck to you! See you soon on the pages of the blog site

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