Why does the app store not load applications. How to avoid similar problems in the future

Articles and Life Hacks

Often, owners of iOS devices face problems downloading or updating games and programs from the store. What to do, if App Store won't download apps? Here are some valuable recommendations on this topic.

What to do if apps from the App Store won't download

If this happens, then it is quite possible that after a while the problem will be eliminated by itself. In addition, you can try to make some simple manipulations. First you need to log out of your account, reboot the device and log into your account again; most often it helps. You can also try to check if your smartphone or tablet has enough memory. Another action that sometimes helps is to reset the network settings. To do this, go to the basic settings, and from there - to the "Reset" menu. Select to reset the network settings.

A more radical way is to roll back the device settings to the factory state - however, do not forget about the preliminary backup, otherwise all important data will be lost.

By the way, sometimes everything is much simpler than it seems. For example, regular syncing with iTunes on your computer can help. Finally, if the problem still persists and the App Store is still not downloading apps, we recommend that you contact support. It remains to be hoped that in future versions of the operating system, its developers will take care of fixing the problem.

Is it possible to get rid of the problem of not downloading apps from the App Store forever?

There is a fairly simple method that is worth trying. There is no guarantee that this will help for sure, but the chances are great.
So, if a person is faced with the problem of downloading programs from the store, he is advised to do the following. They go to the settings of the smartphone or tablet and turn on the "Airplane mode" (in English - "Fly Mode") by placing the slider on the right in the active position. You can also switch to this mode from the Control Center from the home screen. As soon as the airplane mode is activated, the user will see an icon with the image of an airplane, and the error message will disappear from the screen. After 15 seconds, turn it off. Most likely, the person will no longer face the problem of downloading and updating applications from the store.

In conclusion, we note that airplane mode has other useful functions as well. Firstly, it is used for its intended purpose, that is, on the plane as directed by the airlines. As soon as this mode is activated, any communication becomes unavailable to the owner of the device (although, if desired, he can separately turn on Wi-Fi or Bluetooth). Secondly, it is often activated in order to keep the battery charge as long as possible.

Trying to download an app from the App Store and the download process keeps getting stuck? Or maybe you've finished restoring from an iCloud backup and it seems like you've been downloading apps for ages and never finished? Such errors while downloading applications periodically occur on both iPhone and iPad. However, there are several ways to solve them, and in this post I will tell you about them.

1. Check your network connection

Make sure your internet connection is working properly before proceeding further. The easiest way to do this is to test it in other applications. For example, open any page in Safari or send a message in iMessage.

If the problem is really in the connection to the network, then as soon as it is restored, the download of the application will continue from the moment at which it stopped. If other applications are functioning normally, go to the second method.

2. Restart download

Sometimes users accidentally click on the icon of an application that has not yet been loaded and it stops. This is very easy to understand, since the icon caption will have the “Pause” status. Just click on the icon again to start the download again. And even if the download was not paused, but simply stuck, such a restart can help and the download of the application will continue.

If tapping on the icon does not work, wait a while and then repeat. If there is no result, go to the next method.

3. Reboot your iOS device

A reboot can help fix many errors, including an application load failure. Just press and hold the button at the same time Home and the button Power... As soon as the  logo appears, release both buttons, wait for your iPhone or iPad to turn on and check for frozen downloads.

If the download of the application continues - everything is fine, if not - return to the App Store and try downloading the application again. If it freezes again, go to the next method.

4. Try uninstalling and reinstalling the application

Sometimes deleting an application that has not yet been loaded and restarting the download can help. If after restarting the application it was not cleaned up, try uninstalling it manually. To do this, tap and hold on the icon until they begin to wiggle, click on the “cross” in the upper left corner of the stuck application icon and confirm the deletion.

If the application has been deleted, try installing it again. If nothing happened and the icon still remains on the screen, go to the next step.

5. Download another app

I don't know why, but sometimes downloading another app from the App Store can help "stir up" stuck apps. Trying is not torture, so try downloading an app. It can be any free app or one you purchased earlier. Wait a little to check the result, and if it doesn't work, go to the next step.

6. Log out of your iTunes account and restart your iOS device

If all else fails, try logging out from your iTunes account. This should stop any content on your iPhone or iPad from being downloaded. Additionally, it is advisable to reboot the device before proceeding with the repeated application download procedure. Signing out of your iTunes account is pretty simple:

  • Open the App Store in the tab Selection.
  • Scroll to the bottom of the page and click on the button with your Apple ID.
  • From the pop-up menu, select Go out.

7. Synchronize your iOS device with iTunes

Even if you use iCloud for backups, you can still sync your iPhone or iPad with iTunes. Sometimes syncing and transferring your purchases can help with stuck downloads. Just connect your iOS device to your iTunes computer and sync it like you usually do when transferring music or movies. Wait until the end of the process and check if the applications that you could not download from the App Store have appeared on the home screen of the iPhone or iPad.

8. Just wait

Occasionally, downloads freezing can be caused by changes in the App Store servers. Perhaps you were trying to download the application just at the moment when you were updating it. This happens very rarely, but, nevertheless, it can be. Return to the application after a while and check if it has loaded.

Have you ever faced the problem of freezing of the process of downloading applications from the App Store? What solution did you use for this? Share your experience in the comments.

The reason we decided to use the iPhone is because there are many interesting and useful apps in the App Store that we can download. But recently, some users reported an issue that the App Store won't download or update apps after installing the latest iOS 12 on iPhone / iPad. This is a huge problem since you cannot download applications, especially since you cannot update the ones you have installed. Let's see how you can solve these problems.

Ways to troubleshoot the App Store not downloading or updating apps

We suggest you wait a little longer before trying several of the solutions listed below. As the reason why you cannot download or update the app on iPhone after iOS 12 / 11.2 / 11.1 update, it is probably a problem with Apple's server. When they fix the servers, the problem will go away on its own. However, if this issue still exists for more than a few hours or more, try the solutions listed below.

1. Check your internet connection

If the App Store won't download apps, make sure you have a stable internet connection to download and install apps from the App Store. This error can occur if your network connection is unstable or the network settings on your Apple device are not configured correctly. If necessary, reset the network settings in the menu "Settings" → "General" → "Reset" → "Reset network settings".

2. Force restart your iPhone

Press and hold the Home button and the Wake / Sleep button until the Apple logo appears. For iPhone 7 users, press the Home button and the Volume Down button to do this. For iPhone8 / X users: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, finally press and hold the Side (Sleep / Wake) button until the Apple logo appears.


3. Completely remove the application from the settings

This is by far the most effective method if your apps get stuck downloading / installing / updating after iOS 11 update. This will remove the stuck app from your iPhone or iPad, hence you can reinstall one app from the App Store. Go to Settings → General → Storage & iCloud → Manage. Select an app that you cannot download or update and uninstall it. After uninstalling it, open the App Store and reinstall the app that you uninstalled earlier.


4. Download the app to iTunes and sync it with your device

If the iPhone does not download applications from the App store, an alternative way is to open iTunes on your computer and download the required application. After downloading the app, sync it with your iPhone or iPad. Here's how you can do it.

  • Launch iTunes on your computer and click on the App Store on the screen.
  • Select the app you want to download to your iPhone.
  • After downloading the app, connect your iPhone to PC with a USB cable and open it in iTunes and install it on your device.

5. Reset all settings

Another way to fix this problem is to reset all settings on your iPhone. This method has also helped some users to deal with this problem. But the downside is that all of your personalized data and customized app settings will also be deleted in the process.

Go to Settings> General> Reset> Erase All Settings.


After factory reset, try to install or update applications again.

6. Change language and region

Go to "Settings"> "General"> "Language and region"> "Add language"> "English" After downloading the application, change the language to Russian.


7. Troubleshooting with Tenorshare ReiBoot

If you've tried all of the solutions we've listed, but you are unable to download or update apps, you can fix your operating system with the Tenorshare ReiBoot iPhone Repair Tool, which provides a FREE solution to fix all iOS problems. Now let's see how it works.

Step 1: Click the Fix Operating System "Solve All iOS Freezes" button in the main window to enter System Restore.


Step 2: Click "Download" and download the firmware package

Many iOS users had this problem: application does not load from App Store... And few people know that there are several ways to “stir up” a frozen download. Today we will tell you which ones.

So the app won't load. It looks very recognizable - after pressing the button “ Download"An icon of the future application appears on the desktop without the picture itself and a dull color. And the slider, usually showing the process of downloading and installing software, remains stationary or even does not appear at all.

So, in such situations, several actions should be taken:


  • Check the stability of your Internet connection. Maybe in the process you did not notice how your device was cut off from WiFi or turned off Internet access altogether.
  • Put the download of the program to pause by simply tapping on the application icon on the desktop. Then unpause. This might help solve your problem.
  • There is an even more radical solution - uninstall the app and then download it again from the Apple Store. To do this, hold your finger on the problematic application and wait for the icon with a cross to appear in the upper left corner of the icon. Click on it and the app is uninstalled.
  • Sign in to your Apple ID. This can be done from the "Settings": go to the program, find the item " iTunes and App Store”, Tap on it. After that, click on your Apple ID and sign out of your account. After that, log in again in the same way.
  • Reboot your iPhone or iPad. After a slight shake-up, your device can resume normal operation without glitches.
  • Reset your device to factory defaults. How to do it,.
  • Start downloading the second application in parallel. Two identical tasks can bring your iDevice to life.

Here are 8 ways you can solve the problem with downloading an application on an iPhone or iPad. Immediately, we note that the problem may also be in the device's memory, however, iOS must report this when trying to download an application in excess of the available memory. In this case, the usual cleaning of the device in “Photo” and “Music”, as well as other “large-sized” applications, will help.

After upgrading to one of the newer versions of iOS, some users face a problem downloading applications to their device. Such applications "hang" as a dead weight with the "Waiting" status and do not react to pressing in any way. We described how to solve this problem in this manual.

This instruction is the answer to the user's request in our. You can also describe your problem in it - we will consider it as soon as possible and offer a solution.

1. Check the status of Apple servers

The first thing you should do in case of an error with applications stuck during the download process is to check the status of Apple servers. To do this, you need to go to this page and make sure that the App Store is working properly. The Apple App Store is not very common, but it can be the reason why apps may not start downloading.

2. Make sure there is a summary space in the iPhone memory

Applications can hang during the loading process for an obvious reason - they may simply not have enough memory space. Go to the menu " Settings» → « The main» → « Storage and iCloud usage»And check how much free space is left in the memory of your device. If there is not enough space, click " Control»And uninstall unnecessary applications.

3. Check your internet connection

Then you need to make sure the iPhone can access the Web. You can check for an Internet connection by launching Safari and going to any web page. It sounds silly, but quite a few people face the problem when downloading applications on the iPhone due to the lack of a network connection.

4. Restart iPhone

Restarting the iPhone can also fix the problem. Immediately, it is recommended that you perform a forced reboot by simultaneously pressing and holding the Home and Power buttons until the Apple logo appears. On iPhone 7 and iPhone 7 Plus, instead of pressing the Home button, you need to hold down the Volume Down button.

5. Delete the application and try to download it again

The problem may be related to the specific download session during which the crash occurred. Removing the application and then re-downloading it from the App Store often helps fix it. To uninstall an application, just hold down on its icon and after switching to edit mode, click on the cross in the upper left corner.

6. "Push" the stuck download with another application

Download any free app from the App Store. Downloading it can restore the correct connection to the Apple App Store, as a result of which the problematic applications will start downloading.

7. Go to the App Store

In a large number of cases, re-authorization in the App Store can solve the problem. To do this, go to the App Store, click on the button with the name of your account (located at the very bottom on the "Selection" tab) and in the window that opens, select "Exit". After that click "Sign in" and re-authorize with your Apple ID account details.

8. Reset network settings

Another way to fix the problem with applications stuck in the boot process is to reset the network settings. Go to the menu " Settings» → « Reset"And select" Reset network settings". Confirm the reset and check if the problematic applications have started loading.

9. Sync iPhone with iTunes

Simple iPhone sync with iTunes can also help. Connect your mobile device to your computer using a USB cable, launch iTunes and click “ Synchronize».