Why can't I receive mms? How to configure a gadget running Android to send MMS manually? Algorithm for sending and receiving multimedia messages

With the modern level of information technology, sending multimedia messages between subscribers would seem to have already outlived its popularity. However, in the absence of access to wireless Internet, this method of exchanging information becomes the only alternative. That is why it is important for any user to know what to do if the question arises: “I can’t send MMS from Android” and how to solve it.

Problems with sending or receiving messages are not always associated with a technical malfunction of the phone. This possibility should not be completely excluded, but first it is better to perform preliminary diagnostics and network settings. It should be taken into account that for a new SIM card, the settings come automatically the first time you use it in a smartphone. If your SIM card has been working for many years, this function may be lost for it. It is also worth taking into account other possible causes of failures.

Why doesn't this function work:

  1. This service is not available for some regions. To clarify the information, it is better to contact your cellular representative directly.
  2. You also need to request automatic settings from the operator. To do this, it is important to provide the exact model of your phone. After receiving the data in a separate message, you should activate the service according to the attached prompts. If your smartphone allows for the use of two SIM cards, the setup is carried out separately for each number.
  3. Your recipient may have a different tariff plan that does not support this function, or uses different network parameters.

Often automatic updates cannot be used, or they do not work correctly. For such cases, it is advisable to configure the communication parameters yourself. This algorithm provides some differences for different operators.

Solution to this problem

If you cannot use the ability to automatically configure network parameters, you must enter everything yourself. To do this, it is important to adhere to the given algorithm of actions, focusing on your phone model and the selected connection.

Steps for manually entering network parameters:

  • In the menu section of your smartphone you need to find “Settings”.
  • In this list, find the “Wireless Networks” category. Communication parameters are indicated here, including data transfer and wireless Internet use.
  • It is necessary to activate the “data transfer” item if it is not active.
  • Return to the "Wireless Networks" menu and find the access point. Typically, the phone will provide two connection options, one of which will be responsible for the mobile Internet, and the second - directly for the ability to send multimedia files.
  • For a phone with two SIM cards, you must also indicate the number to which the service will be connected.

If you are unable to configure it yourself, you can contact your operator at the specified number or visit the service center (representative office) in person. For a communications center specialist, such procedures will take a minimum of time and present no difficulties.

Not sent from Tele2

If MMS messages are not sent from Android to Tele 2 subscribers, you need to check the correctness of the information provided. It is also worth asking your subscriber in advance about setting up a similar function on his device.

How to set up message transmission:

  1. Call number “679” and act according to the instructions received.
  2. Register in your “Personal Account” on the resource, and then familiarize yourself with the settings section by activating the service.

If the manipulations are ineffective, you should use manual entry. You will need to enter the specified information in the appropriate sections.

Template to fill out:

  • You can come up with a name yourself.
  • APN - mms.teleru.
  • MMSC - http://mms.tele2.ru.
  • Proxy - 193.12.40.65.
  • Port - 8080 (9201).

After entering the information, you need to restart the device and also check the function of sending and receiving messages.

Difficulties in sending messages for MTS

MTS subscribers use this service after activating the function in several ways.

Execution algorithm:

  1. Send an empty SMS field to the short number “1234”. After this, the network parameters will also be sent via SMS notification.
  2. If you can access the Internet via a PC, it is better to create your account on the website of a company that provides such communication opportunities. This will allow you to find out the latest news and connection promotions, monitor your expenses or order a tariff change. You can also order service connection in the “Internet Assistant MTS” section. Address of the site of interest: https://ihelper.mts.ru/selfcare/.
  3. For direct communication and clarification of details of interest, you can also use the feedback service on the website, or you can call “0876” and receive verbal instructions for such cases.

If it is not possible to use the options described above, it would be more advisable to enter the information yourself in the specified section.

When entering manually, use:

  • APN - mms.mts.ru.
  • Login (username) - mts.
  • Password - mts.
  • MMSC - http://mmsc.
  • Proxy - 192.168.192.192.
  • Port - 8080 (9201).
  • Access point type (APN) - mms.

After completing all sections, be sure to restart your smartphone so that the changes made are saved and updated. After that, check the sending function: send any multimedia file to the nearest device of a friend or relative. If it is impossible to perform or if a failure appears on the screen, repeat the specified steps or check that they were performed correctly.

Can't send MMS from Megafon

Megafon subscribers also have access to services for sending and receiving multimedia files. For this purpose, different connection methods are also used, and in the corresponding sections of the menu, indicate the information below.

When entering manually, indicate:

  1. Name - come up with any suitable name.
  2. APN - mms.
  3. Login - leave blank.
  4. Password - leave blank.
  5. MMSC - http://mmsc:8002.
  6. Proxy - 10.10.10.
  7. Port - 8080.
  8. Access point type (APN) - mms.

Register your account on the official website: http://moscow.megafon.ru/help/settings/. If it is preferable to receive information via SMS, you must send a message to the number “5049”, and interaction with the operator is carried out using the direct number “05002”.

It is impossible to send or receive messages on the Beeline network

The no less popular operator Beeline also took care of opportunities for its customers. For this purpose, there is an official website with the possibility of personal registration and obtaining information of interest about new tariffs and services of the company. It is located at: https://uslugi.beeline.ru/. Manually entered parameters will also change slightly.

When manually entering data, the following parameters are used:

  • Name - come up with any suitable name.
  • APN - mms.beeline.ru.
  • Login - beeline.
  • Password - beeline.
  • MMSC - http://mms/.
  • Proxy - 192.168.94.23.
  • Port - 8080.
  • Point type (APN) - mms.

Communication with the operator is carried out using the toll-free short number “060432”. If none of the proposed options “works,” it is more advisable to contact the Beeline center in person.

What to do if it says failure when sending MMS from Android

Among the possible reasons why MMS is not sent from Android, one can also highlight some software glitches of the system. Despite the fact that using Android usually does not present such problems, you should know the possible algorithm of actions for such a case.

Main causes of malfunctions and solutions:

  1. Virus infection of files. As a preventative measure, we can recommend pre-installing a good security program. If the problem has already appeared, you need to scan the system and remove the possible threat.
  2. Minor system failures can occur spontaneously or due to other problems. Simple ones can be eliminated by restarting the device or resetting the settings to factory settings. In case of serious problems, you may need to reflash your smartphone, which is best left to the service center specialists.
  3. Mechanical failures. Typically, this kind of problem occurs when the specified network parameters are changed without permission. To correct such errors, it is enough to check the entered information.
  4. Installation of special applications that limit the amount of information transferred. This is usually convenient for contract subscribers, or when using a child’s phone. At the same time, such software can block the transfer of any files, including.

Typically, the listed smartphone malfunctions do not affect the data transfer function, but in some cases this may be the problem. If the phone is under warranty, the easiest way is to contact a service center. For relatively old devices, diagnostics or repairs can be performed. It should be noted that such problems are not critical, but may indicate more serious problems that negatively affect the operation of the gadget.

Setting up MMS for all operators

Before sending the selected file, you should make sure that its size does not exceed 500 KB (for subscribers of one network) and 350 KB (for sending to another operator). Usually modern gadgets automatically compress the file to the required parameters, but it is better to check this in advance. In addition to the above problems, there may be exceptional situations, for example, when such an opportunity is not provided specifically for your region of residence. Messages in this case may be delayed or arrive in unreadable form.

Also, before sending, you must make sure that the entered number is saved in international format (for the Russian Federation this is +7xxx xxx xxxx). You should know that if the recipient’s smartphone is turned off, your message is stored for no more than 72 hours, after which the subscriber will not be able to receive it again.

An Android smartphone usually sends MMS after setting automatic data. If the instructions say that it will be necessary to perform some manipulations, but this option is still not available, the useful tips in our article will help you understand the causes of possible failures, as well as determine the cause of the problem for subscribers of different operators.

Multimedia notifications (MMS) have entered everyday life and human communication so rapidly that it is difficult to do without them. In addition, not all phone models support the function of viewing this type of extensions such as jpk., pnj. Below we detail ways to open MMS via a computer.

Is it possible to view MMS on a computer?

Telecom operators are improving feedback and advocating for openness of information for subscribers. Leading mobile operators Megafon, Tele2, Beeline have long opened official websites where you can view SMS, MMS and other useful information and settings for your tariff plan. This message standard includes video, sound files and images of various formats, and any can be opened. There are two ways to watch MMS through computer programs from different operators:

  1. With connecting a mobile device to a PC.
  2. Without connection, by logging into your Personal Account.

How to read MMS on a phone via a computer

To open a multimedia file, the two devices automatically need to be synchronized. This means that the laptop or PC system must recognize the phone as a removable device. You can also use the identification program, which is installed upon first launch. To connect two devices, you need a wire with special connectors; as a rule, they are included with the phone.

How to view MMS via a computer - let's look at it step by step:

  1. Take a mobile device.
  2. Insert the wire from the kit into the connector.
  3. Connect to PC via USB connector.
  4. Once the device is detected, open the “Messages” folder.
  5. Double-click on the icon to open the required file and view the contents.
  6. You can save an MMS to your PC hard drive using the copy command.

Mobile operator service

How to view MMS through a computer through your personal account via the Internet? A convenient and secure method does not require connecting a device. To do this you need to go through a simple registration:

  1. Open the official website of your operator.
  2. Fill in the required fields.
  3. Login is the SIM card number.
  4. The password will be sent by email or SMS notification.
  5. Wait for confirmation.
  6. You can log in, use all the settings, view information on services and tariff plans for a given number.

How to view MMS on MTS via computer

When an MMS file arrives on a phone that does not support graphic formats, it is replaced with a link (page address), by opening which you can view the attachment. There are two options for how to open MMS on your phone via a computer:

  • The official website mms.mts.ru stores all the information that comes to the subscriber’s number. It can be viewed at any time.
  • On the mms portal mymms.ru, the operator offers expanded capabilities. In any case, identification is required. After registering according to the instructions, you need to enter the code from the MMS file and it will become available.

To Megafon

The Megafon operator stores all MMS messages on the server. If there are no settings for receiving a multimedia file, a text alert is sent. On the website plus.messages.megafon.ru. go to the “Messages” folder. Next:

  • All sent information will be reflected in the folder;
  • go to “Inbox”;
  • select the one you need:
  • click “Read”.

Here you can configure and send a response MMS. In the settings, you can use not only a phone number to receive and send a multimedia file, but also an email address. It must be activated by sending a request to a short number via SMS. You will receive detailed instructions on further actions in a reply text message. If you have any difficulties, you can always contact support.

On Beeline

How to watch MMS on a Beeline via a computer is a task that even a schoolchild can cope with. The main thing is that the “Package of three services” with MMS, GPRS is connected to the phone (the size limit for received sent files is 500 KB). There are two ways to connect to a multimedia service:

  1. Dial the command *110*181#dial.
  2. Through your personal account on the website.

The settings allow you to exchange MMS between phones using two devices via email. Regardless of the transmission method, you can view a video or graphic file through a PC connected to the Internet by going to the site. When a multimedia message arrives, it is necessarily accompanied by a link with an individual address that begins with mms.beeline.ru.

On Tele2

How to watch MMS on Tele2 via a computer? The principle and sequence of actions are the same as those of most operators. The only difference is in the design of the official websites and the settings of your Personal Account. To open an MMS, you must first check the service connection settings. In Tele2 tariff plans (regardless of the payment method), the receiving and sending service is basic.

An already registered subscriber can view the sent files via the Internet, following the algorithm:

  1. Go to the website t2mms.tele2.ru.
  2. Select MMS gallery.
  3. Enter the phone number of the subscriber who sent the alert.
  4. Enter the sent code.
  5. Click the “View MMS” button.

How to receive MMS on a computer without a phone

Every apartment has internet connection. It’s not news that information of various formats can be received and sent without having a mobile device at hand. The popularity of the service for sending multimedia files, including selfies, ensures uninterrupted operation of the network and mobile device, but does not always correspond due to violation of settings or compliance with the device model. In this case, a personal device (PC, laptop, netbook, tablet) will help. You can receive a multimedia message through:

  • email address;
  • Bluetooth;
  • USB cable;
  • IR port.

Instructions for receiving MMS:

  1. Read the SMS indicating the address for viewing the MMS.
  2. Follow the address link to the site.
  3. Enter the password code specified in the same SMS.
  4. If the correct actions are taken, the message will open for viewing and further saving to your hard drive.
  5. Information is stored by different operators for 2 to 5 days, then deleted so as not to load the server. Instructions about the storage period are sent in the same SMS as the link.
  6. Do not accept or open links from unknown subscribers. In 50% of cases it is spam or a virus.

When using a Bluetooth module to receive MMS, you must install the PC Suite utility for your phone model. Further actions will be as follows:

  1. After installing the synchronization application, the PC must be restarted.
  2. Go to the Start menu, select “Devices and Printers”.
  3. Open “Connecting new equipment”.
  4. After the system detects the phone, open it by double-clicking.
  5. Enter the connection code and password.
  6. Launch PC Suite and wait for the device to connect.
  7. Using “File Transfer”, copy the contents to your PC’s hard drive.

Text messages, as well as multimedia messages, are taken for granted by most modern cellular subscribers. We are all accustomed to the fact that such services work always and everywhere, and they do not require additional configuration. Of course, this is partly true, because SMS and MMS settings are sent to the subscriber’s device automatically as soon as he inserts a SIM card into his device for the first time. However, all sorts of failures can occur, due to which sending text or multimedia messages may begin to work incorrectly, or even stop working altogether.

That is why today we propose to deal with questions about how to set up SMS and MMS on MTS, so that you always have the opportunity to independently deal with problems if any arise.

How to set up SMS sending on MTS Russia

If you suddenly encounter incorrect operation of the function of sending text messages on your mobile device, do not panic and “sin” directly on the operation of the gadget, since most likely the problem lies in the incorrect receipt of automatic settings.

The solution to the problem is extremely simple and is “on the surface”; you just need to re-order the settings for your device. The answer to the question of how to set up SMS on an MTS phone is the following instructions:

  1. Visit the official website of the company, which is located on the Internet at mts.ru.
  2. In the main menu, go to the “Mobile Communications” section.
  3. In the pop-up menu, find the “Support” section located in the “Mobile Internet” column and go to it.
  4. In the menu on the left, find the button “Phone Settings”.
  5. In the field for entering a phone number, enter your phone number without using “+7”.
  6. Confirm your intentions to order settings for your phone.
  7. Click on the "Submit" button.

Within a few minutes, your phone will receive a message containing settings for the correct operation of text messages.

How to automatically configure MMS on MTS

If you encounter problems with the functions of sending or receiving multimedia messages on your gadget, you can also solve this problem by ordering automatic settings.

You can order the correct configurations in your My MTS personal account, as well as through the operator’s official website. In the case of the official website, the order occurs on the same page as when placing an order for settings for SMS (see above).

If the automatic settings are not installed correctly and the problem does not go away, it can be solved by manually configuring the device, which we will discuss below.

How to set up MMS from MTS on Android

If you are a user of a device running the Android OS operating system, the most popular mobile platform in the world today, you can manually set up MMS from MTS as follows:

  1. Go to your device settings.
  2. Go to the "Wireless Networks" section.
  3. Find the subcategory “Internet access points” and move to it.
  4. Find the button to perform the “Create APN” function.
  5. Set the name of the new APN point, which is recommended to be specified as " MTS Center MMS».
  6. Enter the address as the APN point mms.mts.ru.
  7. Do not specify any new parameters in the Proxy Server item.
  8. Specify the same parameter as login and password " mts"(without quotes).
  9. Do not enter information in the "Server" field.
  10. Specify http://mmsc in the appropriate field.
  11. In the MMS proxy field, enter the parameter 192.168.192.192 , and in the field below indicate the port 8080 .
  12. As the protocol for MMS messages, select WAP0.
  13. In the MCC field, enter the parameter 250 .
  14. In the MNC field, indicate 01 .
  15. Do not select an authentication type.
  16. For APN type, enter the parameter " mms».
  17. Save your changes.

8890 to complete the setup.

How to set up MMS from MTS on iPhone

If you are the proud owner of an iPhone, then manual settings for MMS messages on such devices are also available.

Video instructions for setting up MMS for IOS

You can do it as follows:

  1. Unlock your device and go to its settings.
  2. In the settings menu, find the “Cellular” section and go to it.
  3. Next, move to the “Cellular Data” category. Begin by entering data into the appropriate fields one by one.
  4. Enter the address as the APN point for the “MMS” item mms.mts.ru.
  5. For username and password, enter mts.
  6. In the MMSC field, enter the address http://mmsc.
  7. As a proxy server for MMS, enter the parameter " 192.168.192.192:8080 "(without quotes).
  8. In the “Maximum message size” field, specify the coefficient 512000 .
  9. Save your changes.

After completing all the settings, send a multimedia message with any content to 8890 to complete the setup.

Simultaneously with the development of the mobile Internet, outdated methods of information transmission - MMS - remain relevant. Therefore, if you need to receive or send MMS, you first need to order the settings or enter the required parameters manually.

How to get automatic MMS settings

If you have difficulty manually setting up MMS, then use the free service for ordering automatic settings.

Important!

Ordering settings is also available from the personal account of the cellular operator.

Ordering automatic settings Megafon

To receive MMS settings, you should send a message with the number “1” or “mms” to the toll-free number 5049. You can also order settings by calling the toll-free number 05049. Afterwards, messages with settings will be sent to your phone, which you will need to save. Reboot your device and use it.

Ordering automatic settings TELE2

To order settings, call toll-free number 679. The system will detect your phone model and send automatic settings. Save the settings and reboot the device.

Ordering automatic Beeline settings

MMS connection is carried out using the command *110*181#. The combination is entered into the dialer. After receiving the settings, restart the device to register in the MMS system.

Ordering automatic MTS settings

Send a message with the text “MMS” to the toll-free number 1234. After a while, a response message with settings will be sent to your phone. Save the settings and reboot the device.

How to configure MMS manually

If the operator does not have the settings or the ordered parameters did not arrive, configure the MMC manually. To do this, open the appropriate settings section and enter the parameters taking into account the operator used.

Location of settings on different OS:

  1. iOS. Settings – Cellular – Data settings – Cellular data network.
  2. Windows Phone. Settings – Data transfer – Add Internet access point.
  3. Android. Settings – More or Wireless networks – Mobile networks – Access points – Add.

Setting up MMS on Megafon

  • APN: mms.
  • Username: gdata or leave blank.
  • Password: gdata or leave blank.
  • APN type: mms.
  • MMSC (home page address): http://mmsc:8002.
  • MMS proxy server (IP address): 10.10.10.10.
  • Proxy port: 8080.
  • MCC: 250.
  • MNC: 02.

Skip other points.

Setting up MMS on TELE2

  • Settings name: Tele2 MMS.
  • Home page or MMS server: http://mmsc.tele2.ru.
  • Proxy server: enabled.
  • IP address: 193.12.40.65.
  • Port: 8080 – if WAP2.0 is supported. 9201 – if WAP1.x version is supported.
  • Channel or connection type: GPRS.
  • Access point APN: mms.tele2.ru.

Skip other points.

Important! After setting up, you need to send MMS messages in order to correctly receive MMS sent by other subscribers.

Setting up MMS on Beeline

  • Name: Beeline Internet.
  • APN: internet.beeline.ru.
  • Username: beeline.
  • Password: beeline.
  • Authentication type: PAP.
  • APN type: default.
  • APN protocol: IPv4.

Skip other points.

Setting up MMS on MTS

  • Name: MTS Center
  • APN: mms.mts.ru.
  • Login: mts.
  • Password: mts.
  • MMS proxy: 192.168.192.192.
  • MMS port: 8080.
  • MMS protocol: WAP 2.0.
  • MSS: 250.
  • MNC: 01.
  • APN type: mms.

Skip other points.

Instructions

The service of sending and receiving MMS is enabled by default for most subscribers. The only exceptions can be clients who connected a long time ago, when MMS did not yet exist, and since then have never changed either their SIM card or tariff plan. If you are one of these, contact your carrier's support team and ask if you have this service enabled. If not, order it to be turned on. You may be informed that the service activation through the support service is paid, in this case, ask to dictate or send a USSD command by SMS message to activate the service yourself, and then dial it.

MMS may not be configured on your or the recipient's device. First of all, you should make sure that both phones have this feature. By the way, their appearance says nothing about the presence of this function. For example, the Siemens C55 phone with a monochrome screen and built-in memory of less than one megabyte supports MMS (although you can only receive and send audio files, as well as black and white pictures of the old WBMP format), and the Texet TM-B112, despite the color display and built-in MP3 player with Micro SD card, not equipped with MMS function.

If the MMS function is available, but not configured, you need to contact the operator's support service again and ask to send an MMS configuration message, indicating the device model. When the message arrives, open it and select the menu item designed to save settings.

The format of the file you send must be supported by the recipient's phone. It is clear that sending a JPG file to the same Siemens C55 is useless. Moreover, not even all early phones with color screens support this format. The size of the transferred file is also important.

The MMS standard stipulates that the total volume of all files in one message should not exceed 300 kilobytes. But additional restrictions may be set by the sender’s and recipient’s devices, as well as by the operator, especially when the unlimited MMS sending service is activated. Reducing the message size to 150 kilobytes or less often helps.

There may also be restrictions on sending MMS between operators, cities and countries. On major holidays, MMS messages sent under the unlimited tariff may not be received, or they may still be charged. Some operators also do not support sending MMS to email.

On all days, MMS messages sent using the unlimited tariff may arrive with a significant delay, sometimes amounting to several hours. It should also be noted that if you use unlimited Internet on your mobile phone, in most cases it is more rational to send files through it rather than via MMS.