The printer chews paper and does not print. Incorrect printer settings

The printer may crumple, wrinkle, or chew paper various reasons, but they can all be divided into two large groups: reasons for paper jamming at the entrance to the printer, and the same, but already at the exit from it.

Let's talk about specific reasons and ways to eliminate them, because in most cases the problem can be solved on your own if you calm down, figure it out and do everything the way it should. At the same time, it is worth understanding that under certain conditions only specialists can solve the problem, so you should initially assess the situation adequately so as not to start repairing something that cannot be repaired and not to worsen the situation.

Chews paper at the entrance - what are the reasons?

The printer can chew paper at the input, and this is often due to the paper itself. The reasons may be:

poor quality of the paper itself. The sheet is too thin and therefore may wrinkle at the entrance;
a stack of paper that is too thick, causing the printer to grab several sheets at once or grab one sheet and partially catch the second, causing a paper jam;
there are foreign objects on the paper, such as paper clips, staples, or something else. You should go through the paper and remove everything foreign objects;
individual sheets in the bundle are initially bent or damaged in some way; such sheets should be removed from the bundle.

If the printer chews paper at the input, then, as you understand, fixing the problem is not so difficult, but specialized assistance As a rule, there is no need.

The printer chews paper at the output

If the paper is jammed and chewed at the exit, then more problems arise. serious problems. But a number of them can also be solved independently:

you should check the paper size that is set on the printer and on the computer, as well as whether the settings correspond to the actual format. If the format is different, either the printer and computer are set to different meanings, then you need to correct the error;
Stop the printer and let it rest if it runs too long and gets hot. Overheating can cause the printer to chew paper.
foreign objects in the paper feed mechanism. Any objects that fall into the printer can either stop the printer from working or lead to paper jams. Check the feed mechanism if you encounter this problem.

When to contact specialists?

A number of reasons why the printer chews paper are difficult or impossible to eliminate on your own. Therefore, you should contact a service center or private specialists if all the measures described above did not bring results.

Among the reasons that can lead to paper wrinkles in the printer and which are difficult to eliminate on your own are:

The paper feed rollers are dirty. Of course, you can clean the rollers yourself, but you may not do it well enough. In addition, using the wrong cloth to wipe the rollers can only make the problem worse;
The wear of the rollers requires their replacement, and it is also not worth doing such a replacement yourself. It is much easier and even cheaper to entrust it to specialists;
Improper assembly of cartridges can lead to deformation of individual components and cause paper to wrinkle. If you installed the cartridges yourself and did it incorrectly, then do not try to fix everything, it is better to turn to professionals.

Video about what to do when the printer chews paper

Modern office equipment, laser and inkjet printers, subject to frequent breakdowns. Many of them are simple but unpleasant. For example, the machine crumples the paper.

What will we talk about:

Reasons for chewing

When diagnosing a problem, you should first determine where the paper is creasing:

at the entrance;
on the way out.

Chewing at the entrance can be caused by several reasons, all of which are related to paper:

a very thick pack is installed in the receiver - the gripping device pulls the sheet unevenly and it wrinkles;
the corner of the sheet is bent, due to which the path of its movement changes, and it wrinkles or gets stuck inside;
Foreign objects were accidentally left on the sheets. These can be paper clips or staplers. The situation that has arisen is the most unpleasant - the printer may be damaged, which will result in significant sums when it is repaired in specialized workshops.

Elimination of the causes, in this case, is available to any user. The jammed sheet must be pulled out carefully, without jerking, without using objects that could damage the thermal film and photo drum (needle, knives, scissors). Look through a stack of paper and find defective and damaged sheets and remove them.

More complex tasks you will have to decide if the jam occurs at the output, since the fault may not only be in the paper, but also in the printer itself. There could be many reasons for this. Basic:

poor quality paper;
dirty rollers;
wear of feed mechanism parts;
configuration errors;
overheat;
foreign objects getting into the feed mechanism;
The cartridge was installed incorrectly after replacement.

Paper

Paper is the most common cause of jams. Here it could be like simple mistake in the installation of guide rails, and the use of the wrong type of paper. It differs in density and humidity. Both parameters, if they do not meet the criteria laid down in the printer used, tend to get stuck and wrinkled in the feed mechanism.

The problem is solved by refusing to use cheap, thin paper. It should be no less than recommended, but no more than 90 g/sq.m. Thicker paper is also not suitable for use. It either is not captured by the rollers, or creates heavy load on the broaching mechanism and breaks it over time. Optimal density – 80 g/sq.m.

Roller contamination

The paper feed and output rollers are plastic cylinders small size. For better grip on the sheets, they are covered with rubber with a rough surface. Dirt on them can leave both dirty streaks on printed documents and uneven paper feeding, which often leads to paper jams.

In this case, you can wipe the rollers yourself damp cloth, lint-free (during the cleaning process, lint may stick to the surface of the rubber and aggravate the problem). If cleaning is unsuccessful at home, it is better to contact service center or replace the broaching mechanism.

Attention: the rollers are designed for a certain amount copies When their number is reached, they must be replaced, as they can grab several sheets, chew paper, and leave marks on printed text.

Wear of feed mechanism parts

At least nine printer parts are involved in the process of drawing a sheet of paper. If the device is used intensively, each of them may fail. For example, creaking and rustling noise when paper jams indicate a failure of the fusing unit. It needs to be replaced.

Repairing the feeder mechanism at home is not recommended. The work must be performed by specialists.

Configuration errors

Incorrect printer settings also cause the printer to chew paper. This happens when there are conflicting format selection settings in the computer and printer. It should be remembered that priority should always go to the printing device. Therefore, you should stop the printing process and change the format settings on your computer to match the printer settings.

Overheat

Continuous operation for a long time will cause the printer to overheat, which will also cause paper jams. In such cases, stop work and allow the device to cool. Further process Printing should be carried out in small portions of documents to avoid reheating.

Foreign objects getting into the feed mechanism

The most unexpected objects can get into the printer's feed mechanism, from paper clips to screws. To find and remove them, you need to open the cover covering the cartridges and examine with a flashlight interior space printer. Everything unnecessary is, as a rule, in the corners - the carriage, with its movement, drives foreign objects there. If it is clean, inspect the area behind the carriage. Extra item may be there. Carefully and delicately remove the find, close the lid.

Incorrect cartridge assembly

Deformation of printer components and parts, due to inept installation of the cartridge, is also the reason for chewing paper sheets - when they encounter an unplanned obstacle on their way, they change their trajectory and become wrinkled.

The cartridge must be installed according to the instructions and very carefully.

The described malfunctions occur mainly due to the fault of the people operating the printer. Inept or inattentive work can lead not only to the problem of chewing printed sheets, but also to serious damage that requires expensive repairs.

Office equipment users often encounter problems unstable work printer or MFP, which manifests itself in the fact that paper periodically gets stuck in the device. All this complicates the printing process and causes a lot of inconvenience. How to deal with similar problem? And, most importantly, what are the reasons that the printer jams the paper?

Remember that the reason why the printer chews paper can be quite simple. For example, the use of low-quality consumables. We are talking about cheap paper from unknown manufacturers. Of course, your printer will print on it for a while and then start chewing on the sheets. The fact is that the cellulose particles gradually peeled off and stuck to the rollers and other important mechanisms of the printing device.

Using paper that is too thick and dense can also have unpleasant consequences. Often after this the device crumples the sheets. Or it doesn’t print at all, but only writes about some error. The easiest way to diagnose is that the paper class of the printers is not suitablecanon and hp - in this case they chew the paper on one side.

Paper jams may also be due to:

The corner of the sheet was bent;
One of the sheets has been dented, damaged or torn;
Some sheets placed in the paper tray were held together with paper clips or staples;
There is too much paper in the tray, causing printing device grabbed several sheets at once.

There's no need to worry. Problems with paper can be resolved fairly quickly and easily. In the worst case, chewing occurs somewhere in the middle of the leaf. You can pull it out either through back panel, and through the tray, where already printed sheets fall. In turn, to avoid subsequent paper chewing, it is enough to make sure that it is correctly inserted into the printer, its quality and parameters meet all the necessary requirements, and there are no uneven or wrinkled sheets.

Unpleasant consequences can occur only in cases where the paper is stuck due to the ingress of foreign objects - paper clips, stickers, staples and other office supplies. Because of this, the feed sensors or photo drum can easily fail. The prices for such components are quite high. And you can’t do it without the help of specialists.

Problems with the printing device

If the printer jams or jams paper, this may be due to problems in the device itself. These include malfunctions of some parts, internal problems, contamination or overheating of mechanisms and many others. etc. Let's look at the most common problems that lead to sheets being chewed in the printer when printing:

Overheating of the printer's mechanical parts. Often happens when printing large and voluminous texts, which take up about fifty pages or more. It is necessary to stop operating the printing device and give it time for all parts to cool down. In the future, you only need to print in small batches.
Brake pad wear. Especially often this problem found on Samsung printers. The fact is that a special rubber layer wears out at the brake pad. As a result, it stops holding the paper correctly, skipping several sheets at once. Because of this, chewing occurs. You need to contact a service center or replace this part yourself.
The paper pickup rollers are dirty or worn. Try cleaning the rollers first with cotton swabs or a lint-free cloth. If this does not help, then the reason may be excessive wear of these parts. As a rule, the rubber coating on the working surface “suffers” first of all. It is best to install new rollers. By the way, if the rollers malfunction, the paper often gets jammed at the exit. It is worth remembering this in order to quickly determine the cause of unstable printer operation.

Naturally, these are not all the problems associated with technical part printer, which may cause paper jams. In fact, there are many more of them. At the same time, a significant part of such faults can be diagnosed and corrected only in a specialized service center.

a paper clip got into the printer

What to do if the printer jams the paper?

Not only does the user need to try to determine the cause of the paper jam, but they also need to remove the jammed sheet. The best way to do this is as follows:

Unplug the printing device from the network.
Delete all print jobs.
Open the cover on the printer or MFP itself. It can be behind, on the side or on top. It all depends on the model.
Now . The first step is to remove the cartridge. At the same time, inspect it and adjacent surfaces for the presence of foreign objects.
Next you need to take out the chewed leaf. Remember that if it gets stuck at the beginning or in the middle, then you should pull it in the direction opposite to the seal. If it gets jammed at the exit, that is, at the end, then pull it in the direction of the print.
You need to pull the sheet carefully, evenly distributing all efforts.
Is the paper torn? There is nothing critical about this. Regular tweezers will help remove residues and small pieces.
After all procedures, return the cartridge to its place. Don't forget to close the printer cover.
All that remains is to turn on the device and check its functionality.

Click to enlarge

Any equipment is just a collection of various spare parts and mechanisms. Don’t think that your favorite device will work forever without breakdowns or misunderstandings. This also applies to printers.

If your printing device jams paper, don’t panic and run out to buy a new one. You need to figure out why this happened, understand what to do next and try to pull out the paper.

There are several reasons why a printer jams paper. First of all, this is poor or inappropriate paper quality. For example, the paper is too thin and thick. In this case, the device will not be able to capture it correctly. If the printing paper is of poor quality, your machine will print on it for some time, but all this time, cellulose particles will stick to the rollers and other printer mechanisms. When there are enough of them, the leaf will chew somewhere in the middle. In this case, pulling the sheet on yourself is contraindicated. What to do? Pull out the jammed sheet through the rear opening panel or the print tray.

If something foreign gets into the printing device (for example, a paper clip or a pen cap), the sheet will be jammed at the very beginning. In this case, it will be easier to pull it out. Gently pull it towards you and that’s it. Sudden movements will cause the sheet to tear. Then you should look at what happened and remove it from the printer.

There are situations when the leaf is chewed at the very end. If this happens, there will be streaks of ink on it. This indicates a problem in the oven with Teflon thermal film. The thin film may tear, wear out, or wear off the Teflon coating. In this case, you should not try to fix the printer yourself, remove the sheet or remove the cartridge, but rather do nothing and immediately contact a specialist.

Common reasons for paper jams are the wrong choice of location for the printer, as well as careless placement of paper in the tray. The printing device must be installed on a flat, durable and stable surface. Any misalignment can disrupt correct work. The paper should be stacked in a straight stack in the tray. It shouldn't be too much or too little.

The algorithm of actions in case of force majeure with the printer is quite simple:

Turn off the printer - it is better to unplug the power cord. Many consider this an unnecessary measure, but electricity is not to be trifled with.
Delete print jobs on your computer.
Open the device housing cover. IN different models it can be located on top, side or back.
Get out the paper. First, you should remove the cartridge and inspect the printer for foreign objects. And then pull out the chewed leaf. The golden rule: if the sheet is chewed at the beginning or in the middle, pull it in the direction opposite to the seal; stuck at the end - you need to pull it as you print. If, nevertheless, the paper is torn, the main thing not to do is to panic. You can pull out the smallest pieces using ordinary tweezers, pre-wrapped with tape. This precaution will prevent damage to the internal parts of the printing device.
Return the cartridge to its place and close the printer case.
Turn on the device to check its functionality.

If the embarrassment of paper chewing happened to your printer just once, don’t pay attention. But if the situation repeats itself day after day, it is worth contacting specialists and identifying the cause of the problem.

Modern printers, laser and inkjet, are prone to frequent breakdowns. Many of them are simple, but quite unpleasant. For example, the printer crumples the paper.

Reasons for chewing

When diagnosing a problem, you should first determine where the paper is creasing:

At the entrance
Output

Chewing at the entrance can be caused by several reasons and all of them are, in one way or another, related to paper:

A very thick pack is installed in the receiver - the gripping device pulls the sheet unevenly and it becomes wrinkled.
The corner of the sheet is bent, which changes the path of its movement, and it wrinkles or gets stuck inside.
Foreign objects were accidentally left on the sheets. These can be paper clips or staplers. The situation that has arisen is the most unpleasant - the printer may be damaged, which will result in significant amounts of money when it is repaired in specialized workshops.

Elimination of the causes, in this case, is available to any user. The stuck sheet must be pulled out carefully, without jerking, without using objects that could damage the thermal film and the photo drum (needle, knife, scissors). Inspect the stack of paper and find defective and damaged sheets and remove them.

More complex problems will have to be solved if the jam occurs at the output, since the fault may not only be in the paper, but also in the printer itself. There could be several reasons for this. Basic:

Poor quality paper
Dirty rollers
Wear of feed mechanism parts
Configuration errors
Overheat
Foreign objects getting into the feed mechanism
Cartridge installed incorrectly after replacement

Paper

Paper is the most common cause of jams. This could be as simple as a simple mistake in installing the guide rails or using the wrong type of paper. It differs in density and humidity. Both parameters, if they do not meet the criteria laid down in the printer used, tend to get stuck and wrinkled in the feed mechanism.

The problem is solved by refusing to use cheap, thin paper. It should be no less than recommended, but no more than 90 g/sq.m. Thicker paper is also not suitable for use. It is either not captured by the rollers, or creates a large load on the broaching mechanism and breaks it over time. Optimal density – 80 g/sq.m.

Roller contamination

The paper feed and output rollers are small plastic cylinders. For better grip on paper sheets, they are covered with rubber with a rough surface. Dirt on them can leave both dirty streaks on printed documents and uneven paper feeding, which often leads to paper jams.

In this case, you can wipe the rollers yourself with a damp, lint-free cloth (during the cleaning process, lint may stick to the surface of the rubber and aggravate the problem). If cleaning is unsuccessful at home, it is better to contact a service center or replace the broaching mechanism.

Attention: videos are designed for a certain number of copies. When their number is reached, they must be replaced, as they can grab several sheets, chew paper, and leave marks on printed text.

Wear of feed mechanism parts

Repairing the feeder mechanism at home is not recommended. The work must be performed by specialists.

Configuration errors

Overheat

Continuous operation for a long time will cause the printer to overheat, which will also cause paper jams. In such cases, stop work and allow the device to cool. The further printing process must be carried out in small portions of documents to avoid repeated overheating.

Foreign objects getting into the feed mechanism

The most unexpected objects can get into the printer's feed mechanism, from paper clips to screws. To find and remove them, you need to open the cover that covers the cartridges and examine the inside of the printer with a flashlight. Everything unnecessary is, as a rule, in the corners - the carriage, with its movement, drives foreign objects there. If it is clean, inspect the area behind the carriage. The extra item may be there. Carefully remove the find and close the lid.

Incorrect cartridge assembly

The cartridge must be installed according to the instructions and very carefully.