What to do if Google Play services cannot be installed on Android. Google Play services error: how to fix? What Google Play services are responsible for

Buying used or new chinese smartphone, be prepared for the fact that it may not have the Play Market and others Google services. In such cases, you have to install the software yourself. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the service is not installed Google Play on Android.

Ways to resolve errors with Play Market installation

Problems with installing Google Play services may arise for the following reasons:

failure of the operating system;
using inappropriate firmware;
damage installation file APK;
incorrect deletion of the Play Market previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

Downloading another installation Play file Market.
Non-standard installation of Google Play.
(tablet).

If the Play Market is not installed on your gadget, the first thing you need to do is download another one from the Internet APK file. At the same time, you should look for it on well-known and trusted resources (for example, on the website 4pda.ru).

The cause of the error may also be a single malfunction in Android. Therefore, your next action should be to reinstall the Google service. If this did not help install the Play Market, then the problem is more serious and needs to be dealt with using more radical methods.

Reset the system to factory settings

When considering why the Play Market is not installed on Android, it is worth noting the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflicter. In this case, the optimal solution to the problem is to reset the OS to factory settings:

A Hard Reset will entail erasing all user data from the phone. Therefore, first important information It is recommended to copy it to a safe place (for example, to a PC).

Custom Google Play installation

If after the Play Market is still not installed on your smartphone, you can try downloading it in a non-standard way. The fact is that Chinese devices may not have the GApps service. In this case, a regular installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described steps, Play Market on Android should work.

Cleaning your mobile device from residual files

If the phone was bought secondhand, that is, it was already used before you, it is possible that former owner I previously installed the Play Market on it. In this case, deleting the application before selling the device could have been done incorrectly or not completely, as a result of which the residual files. They are the ones that can cause a failure when reinstallation Google services.

Usually residual files are hidden in data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need file manager Root Explorer, which works great with system directories.

Almost everything Android users At least once we encountered the fact that when trying to download an application or simply launch the Play Market, an error popped up under some number. In this article, we will look at solutions to almost all errors that you can find in the Play Market.

Error without number. If when jumping out an error it is not written serial number, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing you need to do is go to the “Application Manager”, find “Google Play Services” there and erase the application cache, going down a little.

If the cache clearing error does not go away, then uninstall the application and install it again. If this also does not help, then find in the “Dispatcher” Google app Services Framework and clear the cache.

If all else fails, then most likely your date and time are simply wrong, so the services cannot synchronize. Set the current date and time - everything should work.

Error 24 when installing the application on Android. This error occurs during re-installation. Installed files overlap with already installed ones, and an error occurs. To solve it, you will have to install additional application to obtain root rights. It's called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the easiest problems to solve. Appears when there is insufficient memory to install the application. All you need to do is erase the device from the memory unnecessary files so that there is enough space for the new application.

Error 194. This error occurred on older Play versions Market. But about a year ago a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. An error appears when purchasing goods on the Play Market if you log into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to Google sanctions of February 1. How to fix it? Use a VPN or anonymizer when accessing the play market.

Error 413. Occurs when an application uses proxies that block application updates. You can remove this error by clearing the Google services cache.

Error 481. Occurs as a result of an account failure. To solve this problem, you need to go to accounts(s) as shown in the screenshots and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and Google Play Services data, reboot your device and re-create your account.

Error 492 in the play market it says that there is a problem with Dalvik ( virtual device for reading Java language). To fix the problem, try removing Google cache Play and Play Market. If the error does not disappear, there is no way out, you will have to reset to factory settings.

Error 495 in the play store occurs as a result of failures in Play apps Market and Service Framework. To resolve the error, you should reset the cache of these applications and, if this does not help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To clear the error, delete the cache extra files, which take up a lot of space. Hint: the most space is usually clogged social media(VK, Facebook) saved music.

Error 504 in play market. This is a copy of error 495 - the same problem and the same solution.

Error 911 stands for various problems with Wi-Fi network authentication. The first thing you need to do is erase the cache and clean Play data Market. Then try connecting to another available Wi-Fi and continue installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete your Google account and restart your device. Also try clearing cache and Google services data.

Error 921 It pops up in the play market due to application installation being blocked. To remove the error, clear the Play Market and Google Service Framework cache. Then turn off and on the device.

Error 926. This is another one server error, similar to the previous one. Clear the cache of service applications and restart the phone.

Error 927 appears in the Play Market because you are trying to download or update the application while the Play Market itself is updating. Just wait until the update finishes.

Error 941 (942). Two identical errors that occur when there is a problem with work Play Market. To fix this, clear your cache, erase your Play Market data, and re-create your account to be safe.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data from Google services; create new account. As practice shows, this method works in 80% of all errors.

Owners of Android devices, which are required to be linked to a Google account, are often faced with the fact that Google Play services do not work. “An error has occurred” - this notification appears on the device screen. However, not all users pay attention to the accompanying code, which mandatory is present in the description. How to get rid of this scourge? There are several simple methods, which will be discussed further.

Why does Google Play error occur?

First, let's look at the reasons why the mobile operating system writes: “Google Play services error” when trying to access it.

In most cases, it is believed that such a failure is associated solely with the performance of the software products, which may not function correctly only due to the fact that the programs responsible for this are themselves written with errors, which appear when you try to run them on Android systems. Less common is a Google Play services error on a tablet or smartphone, when the functionality of the system is disrupted due to user intervention (for example, when installing unofficial firmware or forced installation of an OS modification that is not supported by the device itself). Many Android device owners, unfortunately, try to do such things without thinking about the consequences. After all, if the device itself reports that the supported version of the OS is version 4.3, does not need an update, and 4.4 is not supported, there is no point in trying to install something on top. Alas, this often leads to the most tragic results (installing firmware or new version The OS is possible, but all this will not work at all after a mandatory reboot).

What does Google Play services error mean?

A failure of this type itself means only one thing: for some reason, access to them is blocked, despite an attempt to log in using the existing registration. Perhaps one of the applications was installed or updated incorrectly (which, by the way, occurs most often when the installation of updates is not completed due to incomplete loading installation distribution when the connection is interrupted).

If you approach the problem of a Google Play Services application error appearing on a mobile device in the most serious way, you need to pay attention not only to failures associated with the services themselves, but also to the settings of your own device. And here the issue of communication comes first. It may very well be that during connection there was some kind of fleeting glitch related to the operation network module or router (which is observed quite often).

Google Play services error: how to fix?

Provided that the user accesses the Internet by connecting to a private virtual network through Wi-Fi module And wireless router(router), most simple solution to eliminate the problem that has arisen, it will be normal reboot smartphone or tablet (especially when there are no problems with other devices).

If there is no connection at all, it is advisable to subject full reboot and a router. But at the same time, you should not press the reset button for a long time. This may not have any effect. It's best to unplug your router for about 10-15 seconds. This is quite enough for a complete reset of the parameters to occur. After the router has fully booted, you can try to start the services again. Sometimes, however, it may take more time to reset the parameters, depending on the router model. However, in most cases fifteen minutes complete shutdown enough (at least for TP-Link devices and D-Link does).

Problems with software availability on the server and interpretation of failure codes

It is possible that when trying to download or install an application, a Google Play services error may only be due to the fact that this applet is not on the server and has not yet been excluded from the list of available applications. With this service, such errors appear constantly (almost every day), especially if you take into account the constant release of program updates with the removal of their old versions from the repository.

Additionally, you need to look at the code present in the problem description. You can usually find varieties of series 900, 500, 400 and 20. For example, Google Play services error code 921 may indicate the impossibility of using keyboard shortcuts For quick access, calling a particular function or installing an application on the device, failure with number 905 generally refers to the type of unknown errors, etc.

Services and garbage disposal

The method of rebooting the mobile device or restarting the corresponding service does not always help. Again, Google Play services may not work. An error has occurred. What to do in such a situation?

It is believed that one of the most common reasons for such situations may be the banal clutter of the service buffer, which contains an excessive amount of cached data. Let's say Google Play Services error occurs again. How to fix the situation? Yes, just clear the cache of the most called application, which is at the moment crashes. This is done quite simply in the application settings, where you select the appropriate service and delete data.

To avoid studying manual cleaning, you can use special utilities. Programs like mobile ones behave quite well CCleaner versions or All-in-One Toolbox.

As evidenced by user reviews on the Internet, quite often the problem of errors can be associated not only with the service itself, but also with the presence in the system Google browser Chrome, which is directly linked to Google Play Services. In the very simple version actions it can not be used or deleted. To access the Internet, you just need to install another browser. Along the way, it’s also worth removing various kinds of RDP clients, like Chrome.

Deleting service data at the root user level

But even in this case, the Google Play services error may appear again. What to do in a situation where the owner of a smartphone or tablet has superuser rights?

Normally clearing application data in the appropriate settings may only work for a while. Therefore, you can easily remove all services. But then you will have to install them manually, having first downloaded the necessary APK files from the Internet and enabled permission for USB debugging mode.

For those who have no idea how to get root access, we can recommend using a small applet Kingo ROOT(by the way, the version is for PC). This program, for example, when connecting smartphones Sony Xperia to the PC independently installs the appropriate firmware with a driver and provision full rights to remove system applications built into the OS, which most users find basic set not even needed.

Update problems

Now let's see how to remove the "Google Play Services..." error, based on the fact that this type of failure can be caused by automatic installation updates for the service itself.

IN in this case use additional utilities not necessary for system optimization. Simply enter the applications section, select the service you are looking for and click on the uninstall button installed updates. Even the developers themselves admit that some of them turned out to be, to put it mildly, “clumsy.” After removing the updates, you should restart the device and turn on the connection to access the Internet. New (normal) updates will be installed immediately. This, by the way, is a big plus for developers who try to take care of troubleshooting problems in a timely manner.

Account registration actions

If this is not the problem, and the Google Play services error appears again, you can also complete removal own registration.

To perform such actions, you need to log into your account and select deleting your account. There is nothing wrong with this, since when you reboot the device again, the system will automatically prompt you to either log in using your existing account or create a new account. All you have to do is enter the required data and continue downloading the device.

Full reset

If after this a Google Play services error appears, you should use the option of a full reset to the so-called factory state.

If this option does not work, you can use utilities specially designed for this. Again, let's take the Sony Xperia line as an example. To restore them there is good utility Sony PC Companion (analogues can also be found for other devices). Just connect your smartphone to your computer, launch the program and select the mode full recovery factory firmware. It will be downloaded, installed, and after that the user will receive a “clean” device (in software terms), as if he had just purchased it.

Hard Reset (Wipe data/Factory reset)

Finally, if recovery doesn't work, many people recommend using the force function as a last resort. reset Hard Reset.

How relevant is this? Well, perhaps only for those cases when none of the above methods help. But you should be very careful with the process itself, because its launch non-original firmware can only lead to the device stopping working altogether.

In such a situation, even applets for installing firmware like SP Flash Tool won't help. The application itself can cause a lot of conflicts, not to mention the failures described above. And if you use it incorrectly or set the wrong parameters (or if you try to install “wrong” firmware), the situation may be aggravated by the fact that the device will have to be thrown away, since even the most modern methods and by means may turn out to be completely impossible.

Brief summary

In general, as is already clear, eliminating the failure, unless, of course, resorting to extreme measures, can be done quite simply. Based on the statistics provided by Google services themselves, we can conclude that clearing the service cache and re-registration after deleting the account they give the most tangible results.

System recovery by completely resetting all parameters must be used very carefully, since installed programs will be deleted after the reset. Along the way, you should pay attention to your own registration. If re-entry turns out to be impossible, you will have to create an “account” again (register in your email account). Gmail service, which can be done even from a desktop computer terminal or laptop).

One of the most popular operating systems today mobile devices is "Android". It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports of problems with one of the main services of Android devices, namely Google Play, began to arrive. When I logged in, the application started throwing an error: "Cannot install reliable connection". Help with the system provided by suppliers does not give anything. Then how to solve the problem that has arisen?

Fast and easy

To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the “Unable to establish a reliable connection” error is based on system settings. You just need to check the system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will consider that the validity period of the certificate has not yet arrived or has already passed.

Clean up

This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the error "Unable to install reliable connection with the server."

Reset your phone to factory settings. You can use special programs that application developers offer, or find instructions that are specific to your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
Add a new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when complete cleaning phone. To add a new account, do the following:

Download the AddAccount application via your computer or phone browser.
Write the downloaded apk file to the initial directory on your phone's memory card.
IN standard browser enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
Follow the link.
Launch the program. Enter your email on Google and click Add Account.
When a message appears about wrong password enter it and continue. That's it, you have a new account.

In addition to drastic methods, there is also a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to temporary and personal application data. Therefore, possible solutions to the problem situation can be looked for in another area.

Freedom

Statistics show that sometimes problems with Google Play can be related to other applications. In particular, Freedom program. She is responsible for purchases in the application we are considering. An issue where you cannot establish a reliable connection to the server may occur if you downloaded and uninstalled Freedom without first forgetting to turn it off. As is clear from the above, to return everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete it.

Internet

If previous method didn't help you, it's worth checking your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur with some providers, but before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If but you still need to return to initial version- download the Set DNS application. Install DNS address 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.

Another option for why a reliable connection to the server cannot be established is possible blocking server. In order to check this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with anyone text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.

YouTube

The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.

A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses a Google account for registration) will help you cope with this problem. The point is that you just need to launch the application and go through it to your GMail account.

Other ways

And finally, it’s worth mentioning two more extreme measures. The first of them is “Hard Reset”. Full reset device settings. To do this, go to the application menu, select "Settings" - "Backup and reset". After that in last window click "Reset". And delete everything. After which the device should return to its original state. You will have to download all the programs again and set up an account.

Flashing. Update operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors encountered by users.

That’s probably all that we could tell you and advise you to do when the error “Unable to establish a reliable connection to the server” occurs. We hope our article helped you.

Owners of mobile devices running Android OS are well aware that to download any official content, you need to go to the Google Play service. Posted here different applications, helping to speed up the system, antiviruses for every taste, games and other very useful tools for work and play.

Sometimes it is simply impossible not only to download, but even to open this very important service For mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.

This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.

If your phone or tablet alerts you about unknown error, that is, without specifying the code, you can try to fix it yourself by following these steps:

In most cases, this method resolves problems with the service, but if this does not happen, then you can solve the problem simple removal it from the system, and after that you need to download and install latest version Marketa.

You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.

An unknown error very often occurs due to incorrect installation date and time. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, in automatic mode or set the required values manually.

Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.

Numbered errors

If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.

Here is a list of the most common mistakes and give specific advice on what to do in this or that case:

№ 24

This problem may be caused by incorrect installation service department, when the user decided to first remove and then install the Market service again. The fact is that in this case many traces remain in the system, not deleted folders, which don’t allow you to do it correct installation, that is, they cause conflict.

How to fix:

First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
After gaining access to system folders, find the path to the sdcard/android/data/ folder, in which the old ones that have not been deleted remain Google files Play. Click on them and calmly remove them from the system.
After these steps new installation the service should run without errors.

№ 101

Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play - system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.

To ensure the system runs smoothly, do the following:

Go to the system settings menu.
Find "Application Manager", open it.
Choose the most voluminous programs and components, and transfer them using the device to a memory card.
Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.

Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.

№ 403

This problem may occur due to the presence of several Google accounts, both on the device itself and in services. To solve the problem, go to the settings from your main account, delete the service, and then install it again. There shouldn't be any problems.

Problems may also arise due to connection to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.

№ 481

This problem occurs when the created account is incorrectly identified, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!

№ 491

This Google Play services error is due to the inability to delete and reinstall an application from a specific account.

To solve:

First, delete cache entries in Google Play, reboot.
After the system starts, go to the settings menu, select "Accounts and Sync".
Find your account and click "Delete".
Restart the device again, set a new account value or restore the old one. The service should work.

№ 492

In this case there was a failure virtual machine Dalvik, which uses software under Java control. And in this case, in principle, like the first action in all others, you need to clear all entries in the created cache in service departments Google Play and Play Market from the main settings menu. Clean and restart one by one.

If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.

Error code rh-01

IN lately this is a fairly common problem. It can be solved in several ways. We wrote about this in the article “”.

Conclusions

These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via wireless Wi-Fi network, here you just need to check all the settings and set new values for the input.