The application does not load from the market. What to do if PlayMarket refuses to download applications

Quite often, users of Android devices encounter a problem when applications from the Play Market are not downloaded or updated. If you are one of those users who have encountered this, do not worry, because now we will tell you how to fix this problem.

Solving the problem

To solve the problem, you need to roll back the version of the installed Play Store and delete the data. To do this, do the following:
Go to Settings – Applications – Manage applications.
Find a program Google Play Market and click on it.
In the window that opens, select Uninstall updates.

In addition to all this, you can delete the existing cache and erase accumulated data.

Additional actions

It may look strange, but changing the date and time on your device to the correct ones can also help. The fact is that sometimes Google services refuse to work with devices that have the above parameters set incorrectly.

Flashing the phone

If neither changing the time nor clearing the cache and data helped, then the 100% correct solution that will help correct the error that has appeared is to flash the device. How to do this is described in detail on our website.

We hope that the described methods helped you fix the problem with downloading and updating applications from the Google Play Market.

Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here, every user can find any content to meet their needs, be it special programs, films, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what may be causing the problem and suggest the most effective ways to eliminate it.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

  • There is no connection to the internet, caused, for example, by a settings failure (smartphone, router, etc.).
  • Technical problems on the part of the Play Market itself are quite rare, but not excluded.
  • Problems with the file hosts, which is edited by the system automatically.
  • There is a conflict between an installed application and Google Play.
  • The date/time parameters are incorrect.
  • Other.

First, what we have to do is simply restart our smartphone. The fact is that this banal procedure can be an effective solution not only with the problem described, but also in other cases of system freezing. If rebooting the device did not have any effect, move on.

Reset updates

Quite an effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Play Services", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why the play market does not work on Android. It's easy to fix the situation. From the settings in " Applications"we need to open the tab " All", choose " Google Accounts"and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be a likely problem, so to rule it out we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective method, to which detailed instructions “” were dedicated on our website. After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Inept use of an application, or improper deletion of it, is one of the most common reasons for Google Play Market failure caused by changes in the “ hosts" To work with the application (installation and uninstallation). More information on how to correct the situation can be seen in a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have the Freedom application installed (see above), but there may well be a problem with the file, and here’s why. The hosts file of the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we will need a file manager, for example, and (since we will be dealing with a system file).

Launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

  • Open " Settings»
  • In the section " System"find the item " Date and time", open.
  • Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

  • Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
  • Select the item " Reset settings».
  • “Tap” on the field “ Reset your phone».
  • Finally, click “ Erase everything».

This procedure will delete all data on the device's internal storage, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that was not described in the article, we will be grateful if you share it with our readers. Good luck!

A fairly large number of users have already written online that a problem occurs when downloading applications from Google Play. Specifically, when they try to download something, the client throws the message " Waiting for download" Of course, this wouldn't bother anyone if the message was true and the selected application was actually in the download queue. But in fact, a “waiting” error can also appear in the case when no more downloads are taking place, and, accordingly, there cannot be a queue.

Recent changes made to the Google Play Market have affected how the client processes download requests. If earlier you could select several applications at once, now it works with just one. This is why you are seeing the waiting message because there may be other applications waiting to download. There is an easy way to fix the situation and we will provide this solution so that anyone who is facing this problem can resume their download.

First, you need to clear the download queue to ensure there is no interference. To do this, simply go to the Play Store and swipe your finger in the middle of the screen on the right side. From the available options, select " My apps and games" Clicking on each individual app that shows up there as downloaded will give you access to the X button, which you can use to clear the download.

Some users get rid of the error after the above steps. But, if this is not the case for you, you will have to go to the settings section on your device, then from there to the Play Store section. There you need to clear the cache and data using the functions Clear cache And Erase data. This will only destroy information data for the Play Market application, so there is no danger of losing important files). If you are using Marshm version or later versions of Android, select " Memory"and then clear cache And data from there.

If you still can't download apps, you'll have to resort to a force stop ( Force stop) Google Play service. To do this, follow these steps:

  1. Open " Device Settings»;
  2. Select Play Store from the list of applications installed on your device;
  3. Click " Forced stop».

If you have done everything we just talked about, you are guaranteed to have no problems downloading from the Play Market in the near future. If the error ever occurs again, you can always reuse this method.



Many users sooner or later encounter problems when downloading applications from Google Play Market. These could be various types of errors or other possible reasons due to which applications may not load or load incompletely. But since every problem or error has a cause, there are also ways to solve it.

Why applications are not downloaded from Play Market

There are a lot of reasons why applications may not be downloaded from the Google Play Market, and each of them has its own cause and solution options. The first step is to determine the cause of the problem in order to choose the most correct approach to solving it.

Applications are not downloading

If, when you try to download applications, the Play Market freezes and closes or the text “Not enough space on the device” appears, then the problem may be in the Google Play server itself or in the amount of free memory.

Solution: if the reason is really in the Google Play Market service, then you just need to wait about 15 minutes and try again. Also, it is worth noting that if large-scale technical work is carried out on the server, then users are necessarily warned with a text notification indicating the timing of the technical work. works

In cases where a text appears on the screen indicating that there is not enough free space on the device or SD card, you simply need to clear the memory by deleting some little-used applications on the device or memory card. After clearing the memory, applications will be downloaded from the Play Market again.

To free up memory, you can remove little-used applications

Programs are not downloaded completely

Sometimes users encounter a problem when a program or game does not download completely. This occurs due to issues related to the device cache.

Solution: To solve the problem, clear the cache of Google Play Market and Google Play services. To clear the Play Store cache you need:

  • Go to "Settings".
  • Then go to Applications > All.
  • Select "Google Play Market".
  • Click on “Clear cache”.

To clear the cache, you need to go to the Google Play Store or Google Play Services and select “Clear cache” in the application information.

To clear the Google Play Services cache, the same combination of actions is used. (“Settings” > “Applications” > “Google Play Market Services” > “Clear cache”).

After these steps, the applications will be downloaded completely.

Files are not downloaded over mobile network or Wi-Fi

Via mobile network (3G)

Before looking for a solution to the problem, you must check whether data transfer is enabled in the device settings and whether the mobile Internet data indicator (3G or H/H+) is shown at the top of the screen.

Solution: try disabling and enabling the “Data transfer” function in the device settings, and if that does not help, turn on “Airplane mode” (airplane mode), wait 1 minute and turn it off. If the problem persists, you probably have a traffic limitation. To clarify the information and solve the problem with this limitation, you must contact your mobile operator.

To download applications using the mobile Internet, use the “Data transfer” item in the device settings

Via Wi-Fi

The reason that applications from the Google Play Market are not downloaded using Wi-Fi may be a weak connection or its absence. If the download process does not start or stops at 0%, and after a few seconds the text “Waiting time expired” appears, be sure that the problem is with the Internet connection. You can also check this by trying to load any website (for example, Google) in the device’s browser and if the site does not load, the problem is a weak connection.

Solution: First you need to try rebooting the device, as in most cases this helps solve the problem (if it is on the device side and not the Wi-Fi router). You should also try turning off and on Wi-Fi on your gadget or rebooting your router.

To download programs using Wi-Fi, you need to activate the function in the device settings and select the network to connect to

Applications are not downloaded due to a Play Store error

If there are problems downloading an application from the Play Store due to an error, a text appears on the device screen describing the error and the reason for its occurrence. There is an optimal and most importantly effective way to solve such problems, which is used by users of Android devices.

Solution: perform a hard reset, that is, reset the device settings to factory settings. To do this, go to “Settings”, then click on “Backup and reset”. Next, you need to select “Reset settings”, after which all device settings will be reset to factory settings.

To reset settings to factory defaults, go to “Backup and reset” and select “Reset settings”

Note: Be sure to create a backup before resetting your device to avoid losing important data. The backup copy can be used after resetting the settings, after which all data will be restored.

How to create a backup on Android

Google Play Market is not working

There are very rare cases when the Google Play Market stops working, which prevents users from downloading applications. There are two options to solve this problem:

Solution #1: Uninstall Google Play Market updates and Google Play Services. To remove Market and Services updates, the same algorithm of actions is used:

  • Go to "Settings".
  • Next, go to “Applications”.
  • Select "All".
  • Then select "Google Play Market" or "Google Play Services".
  • Click on the "Uninstall updates" button.

To remove updates, go to the application information item and click the “Delete update” button

Solution #2: Delete and then add your Google account. Go to Settings > Google Accounts > Account Setup > Delete Google Account. Next, restart your device, and then add your Google account again.

To delete your Google account, you need to log in to it and click “Delete account”

Other problems downloading apps

There are also other problems that make downloading applications from the Play Market impossible.

Error with the text "Content filtering level does not allow downloading"

An error with such text means an age restriction that contains the downloaded application.

Solution: you need to allow all age categories, to do this, go to the Google Play Store settings, then go to “Customize filter” and check the boxes next to all applications. After clicking the “Ok” button, the user will be asked to create or enter a four-digit password (if one has been set). The password is used to ensure that no one other than the device owner can change the age categories.

Check the boxes next to all items to resume the ability to download all applications from the Google Play Store

“Connect SD card” and “Damaged SD card” errors

Such errors mean that the user's memory card is damaged.

Solution: the first thing you need to do is connect your memory card to your computer using a card reader and try to transfer all the files from the card to the computer, because if the memory card completely breaks, the files on it cannot be recovered. Next, try checking the memory card for errors using the chkdsk command in the command line (Win+R > cmd), or try formatting it. If the SD card still doesn't work, you'll have to buy a new one.

To check whether the memory card is working or not, use the Windows command line with the chkdsk command

How to download from Play Market to SD card

It is worth noting that relatively new smartphones of all brands have built-in memory of 8 Gb or more, and after all the internal memory is full, applications begin to download to the SD card automatically.

If the user has an older model smartphone that has a small amount of internal memory and there is a need for all applications to be downloaded immediately to the memory card, then you need to perform the following steps:

  1. Go to “Settings” of your device.
  2. Select “Memory”.
  3. Under “Default recording disk,” select “SD card.”

After the completed actions, all downloaded applications will be immediately installed on the memory card.

In order for applications to be downloaded directly to the memory card, you need to check the box next to SD card in the device memory settings

How to prevent download problems in the future. What to configure

It is impossible to prevent Play Market errors or any other problems with downloading. You can, perhaps, download applications from sources other than the Play Market, but before that you definitely need to get a good antivirus. Also in the device settings, in the “Security” section, you must allow the installation of applications from other sources.

Using one of the methods for solving problems and errors, each user will be able to restore the ability to download applications from the Google Play Market, as well as learn how to download applications directly to the SD card, and not to the built-in memory.