New asus laptop won't turn on. Asus laptop does not turn on and displays a black screen

The laptop does not turn on and does not boot for various reasons - hardware or software. Often it does not start due to problems in the OS, incorrect operation of the BIOS, or after the operation of malicious applications. Next, we’ll tell you why the laptop won’t turn on, and we’ll also describe ways to eliminate most problems that cause the device to not boot.

Determining the source of the problem

I can immediately make a reservation that by the nature of the malfunction you can almost always determine exactly which component of the laptop needs repair. Analyzing the behavior of the device immediately after turning it on can tell you more:

1. If the laptop completely turns off, and when you press the power button it does not want to turn on and shows no signs of life at all, the indicators do not light up, then this is clearly a hardware problem. In this case, you will have to change individual modules of the device.
2. When it starts, the light is on, after which Windows fails to load, then this problem may be software, which can sometimes be solved very easily.

Understanding the problems that result in the laptop still not turning on is already half the way to solving them.

The laptop does not respond when you press the power button

The reason why there are no signs of life on the laptop at all are mainly power problems. I can further advise you to immediately exclude obvious things, for example, check whether voltage is supplied to the device. To do this, simply connect the power supply to the network - most adapters have a light bulb.

If it lights up, then the device is working. The laptop also has lights that light up to indicate that the device is connected to the network.

When the light does not light and shows no signs of life, this indicates a non-working power supply. Sometimes the indicators do not light up due to loose connectors. You can extend the life of the power supply quite easily - you need to turn it on by first inserting the plug from it into the laptop, and then connect the device to the network. This prevents the spark from igniting when connected, causing the contacts to fail more slowly.

If all the indicators are lit when turned on, the problem may be in other devices. I can advise you to proceed with the following steps:

1. Remove the battery from the laptop and connect the device from the network via the power supply without it. If the laptop starts up and the light is on, then the solution is to buy a new battery.
2. If the laptop shows no signs of life, replace the battery.
3. Disconnect external devices.

If, after turning them off, the indication lights up normally and the laptop is working, connect external devices one by one - this way you can determine what caused the failure.

Laptop won't boot but I can hear the fans making noise

Sometimes the laptop does not turn on due to a non-working screen, although the device itself boots. Perhaps the backlight simply does not light up. You can use hotkeys to enable it. Their usual combination is the Fn button, pressed simultaneously with F2, F4, F5, etc., depending on the model and manufacturer of the laptop.

Sometimes the monitor itself does not show promise, and all sorts of artifacts can be displayed on the screen instead of an image.

To check whether it is really the only one that is faulty, the laptop should be connected to an external monitor.

How to connect an external monitor

To do this, you will additionally need a cable; it must match the interfaces on the external monitor and laptop. Usually, new devices no longer have the outdated VGA interface, but have modern HDMI.

• connect the laptop and monitor with a cable;
• connect the devices to the power supply;
• The monitor should turn on first, then the laptop.

If the image does not load normally onto the monitor, set up its transmission mode on the laptop by simultaneously pressing Fn and one of the function keys F1...F12, depending on the manufacturer. It usually shows a schematic diagram of a monitor and a laptop. This button is responsible for outputting the image - to the laptop, to the monitor, or feeds it to both devices.

Problems with the video card

If you couldn’t find any signs of life on the laptop on an external device, but all the indicators are on, a common cause of failure is the discrete video card. Due to the frequent launch of “heavy” applications, games, poor performance of the cooling system and heavy dustiness of the device, video cards overheat and quickly fail.

Therefore, to extend their life, do not work on a laptop while sitting on a sofa or bed (this is how you close the ventilation grilles), and for “heavy” games, purchase a special laptop stand with built-in additional fans.

You can fix the problem either by replacing the burnt-out module, or simply by turning it off. If it is turned off, then the built-in graphics will work normally, but serious games will no longer work on the laptop. The switch can be done in the BIOS by setting the Disable parameter for the burned out card. In addition to the described malfunctions, the device often does not boot due to the inoperability of the processor or motherboard.

Incorrect BIOS settings

Another case is that the splash screen image lights up, the display may display information about the laptop, but then it shows an error message, the speaker starts beeping or nothing happens at all, the system does not boot. The main cause of such problems is incorrect BIOS settings. You just need to reset them to default. To do this:

1. Enter the BIOS by pressing the Del (for the Award version), F2 or F10 (for AMI) button several times in a row immediately after turning on the power; sometimes the F1, F3, F10 or F12 keys are used to enter the BIOS.
2. Find the line Load BIOS Defaults or something similar (the name may differ in different BIOS versions).
3. Exit the BIOS, saving the changed settings.

If the system still does not start, you should pay attention to other laptop modules - their malfunction can cause the same problem.

Other malfunctions that prevent the laptop from booting

When there are problems with the fact that the hard drive has stopped working, they can also be diagnosed based on some signs. To do this, just listen to the life of the HDD - the engine may spin the disk for too long in unsuccessful attempts to read information, the heads may also crackle cyclically for a long time. After that, it completely hangs.

When the message “Error loading operating system” or something similar is displayed during boot, the problem may also be caused by a hardware or software failure of the hard drive. However, usually the reason for the inability to boot in this case is a flash drive forgotten in the USB connector or an optical disk in the drive.

An endless cyclical reboot of the laptop even before loading the OS occurs due to problems with the motherboard. Specifically, this could be overheating of the south bridge or a short circuit. Their source is often a USB probe. Poor performance of the power supply can cause the problem of the laptop quickly turning off immediately after starting to boot - it goes out because the battery simply stopped charging.

Solving software problems that prevent you from turning on your laptop

When suspicion does not fall on any physical module, you can try to restore or reinstall the OS to fix the problem. To do this, you will need installation media or a recovery disk (it is created directly on the system).

Bootloader recovery

If, when you try to boot, the display shows that the operating system is not found at all, you just need to restore the bootloader. Typically, such problems arise when installing a second, older OS. For example, when your computer already has Windows 8.1 installed, and you installed “Seven” as an additional one, then problems with loading them are guaranteed.

True, the solution is quite simple:

1. Boot from the installation media;
2. Launch the command line in the initial installation window by simultaneously pressing Shift and F10.

To fix the problem, enter the following commands sequentially:

• bootrec /FixMbr – creates a new boot entry;
• bootrec /FixBoot – new boot sector;
• bootrec /ScanOS – search for all installed Windows;
• bootrec /RebuildBcd - enters information about found operating systems into the boot storage.

If Asus laptop won't turn on, then first check if it is well connected to the power supply. Next, make sure that it is turned on, this will be shown by the indicator located on the front panel. If the light doesn't light up, then check that the battery is placed correctly, and also make sure that there are no disks in the drive. If you are connecting your mini computer through an extension cord or uninterruptible power supply, then make sure that they are connected to electricity and turned on accordingly. Now try turning on the Asus again and see if any changes appear. During the cold season, when you bring your laptop home, it is advisable not to turn it on for an hour or more. This is due to moisture condensation, which also negatively affects the device, which can cause various operational problems.

If Laptop turned off and won't turn on, try removing all additional memory modules that you installed after purchasing the laptop. Also remove the USB devices and try to turn on the laptop again. If it's all the same indicators do not light up, then check whether you are using the adapter that was included with the purchased Asus laptop.

You can detect and fix the mild faults listed above on your own, but with complex faults we advise you to immediately contact the gsmmoscow service center.

We will now take a closer look at what the reasons for non-inclusion are and why they appear in the first place.

Reasons why an Asus laptop won't turn on.

If stopped turning on mini-computer, you should contact the service center, where they will immediately provide you with diagnostic services. After all, if you have a guarantee, then it’s better not to fix anything yourself, you’ll make it worse.

Reasons are different, we will list some:

1. If the north and south bridges break down, it is better to simply replace them with new ones in our service center;

2. When the video chip does not work Asus, it cannot be repaired and needs to be replaced with a new one, we can easily do this, since we have such spare parts in stock;

3. If the lights don't light up, the power button may be broken, which can be easily fixed in just a few minutes.

If there are suspicions about the motherboard, the best option to find out its condition is a regular check.

An Asus laptop computer will not turn on if it is discharged; it simply may not be charged through a non-working connector contact group. That's why it refuses to work due to lack of charge. Our technicians will quickly restore the torn connector so that it works like new. The problem can also be found in the power supply, if it is there, by doing a preliminary diagnosis. Well, if the power connector is broken, you need to replace it with a new one.

You don’t have to worry, because the quality of our specialists’ work is excellent and, if you wish, you can even improve your Asus laptop, and it will work even faster and better.

Asus laptop won't turn on? Want to know how long the repair will take?

If you have Laptop won't turn on, then our craftsmen will repair it efficiently. The main thing is to make a diagnosis. You can help with this, because the more accurate the description of the observed problem and the circumstances preceding its occurrence, the easier the work will be done. And if something beeps or the Asus laptop is not charging, you must tell about it. After all, an accurate diagnosis of the problem is considered half the success of the repair.

The repair time directly depends on the complexity of the fault and the model. For example, you can replace a video chip in 4 hours, and repair a board in 2 hours. If you have the right power connector, you can replace it in one hour. You will have to spend at least 4 hours to replace the south and north bridges. Diagnostics is free and will take only 1 hour, but we will find out for sure what to do with a symptom such as refusal to turn on.

Try not to drop your device so as not to have to repair it later, because it’s your time and money.

It happens that, due to ignorance or carelessness, after an unsuccessful flashing or software change, the phone does not turn on and is blocked. In this condition, an Asus phone/smartphone model zenfone 2 laser ze500kl on the Android 5 operating system with a color TFT screen, 16.78 million colors - 1280x720 dpi called "brick".

It’s clear what to do with a brick, but what to do with such a phone? How to revive it and start it? Of course, there is no universal remedy; for each model asus ze550kl, ze551ml, 6, zc451cg and other models, there are recovery methods phone.

Errors on the phone, how to turn on the phone asus zc500tg, zd551kl, 500. Restoring from a brick state.

Information on how to restore Asus PadFone 2, p526, google nexus 7, Asus p525, garmin a50, p527 phone after flashing or from a locked state, or when the phone does not turn on, you can read on specialized forums and websites.

Carelessness or an error when flashing the firmware of an asus phone/smartphone model selfie on the Android 5 operating system with a color TFT screen, 16.78 million colors - 1920x1080 dpi.

If you did something unhealthy to your Asus p527, transformer prime tf201, p550 phone, and after that it stopped loading at all and won’t let you into recovery, FTM, or fastboot, then don’t despair. There is one more remedy left:

Restoring dead asus phones that won't turn on at home.

Restoring your Asus phone to working condition.

Before restoring the phone, you need to download and install a special program on your PC: Random's Developments Flash&backup. Next you need to: remove the battery, connect pins 4 and 5 on the phone connector (see photo), keeping the needles closed, insert the battery, open the needles , insert the cord into the connector and connect it to the computer, a message should appear in the Random's Developments Flash&backup program that the asus 6 color TFT phone, 16.78 million colors - 1280x720 dpi is connected.

Restoring an Asus phone from a brick state.

Restoring an Asus phone using the SEMCtool program.

Restoring a water damaged Asus cell phone - a drowned one.

How to resolve "Operation Error" in Java on asus phones.

How to turn on an asus phone.

To turn on the Asus PadFone 2, p526, google nexus 7 touch phone, you must do the following:

Press and hold the Power key until the phone vibrates.
- If the phone was turned on, but the screen went dark, press and release the Power key to turn it on.
- an image of a lock will appear on the screen; to unlock the screen, drag the lock icon or click on it.
- when prompted to enter a code, enter the PIN code from your SIM card. In most cases this is 0000 and click OK.
- wait for the phone to start.

Note: The PIN code for the SIM card is located on a plastic card or in the package received when purchasing a SIM card in the salon cellular communication. But be careful, if the PIN code is incorrect three times, you can activate the SIM card only through the PUK code, which is also included in the package received when purchasing the SIM card. If the PUK code is lost, it can only be restored using the passport of a citizen of the Russian Federation for which the SIM card is issued. Therefore, do not enter your PIN incorrectly more than three times. If you have lost your PIN code and there is no way to recover it through your telecom operator, you can do the following.

Cancel the PIN code prompt when turning on your Asus p750, p525, garmin a50 phone. To do this, find another SIM card with a PIN code you know (you can assign a PIN code in the settings) and insert it into your phone. Turn on the phone according to the steps described above, when entering the password, enter the PIN code you know from another SIM card. Having successfully turned on the phone, go to the phone settings and cancel the request to enter a PIN code when turning on the phone asus 500 IPS - 1280x720 dpi. Having done this, turn off the phone and change the SIM cards. Now, when you turn on the phone, the system will not require you to enter a PIN code.

This is, of course, elementary advice, but there are solutions to more serious problems.

Advice. The SIM PIN is initially provided by your network operator, but can be changed in the Settings menu. To correct an error when entering your SIM card PIN, tap the “Delete” icon.

Asus phone won't turn on! Error during phone self-test

The very first thing you need to do is try to reflash your Asus memo pad smart, me301t, vivotab windows phone. But the problem of the phone not turning on can be not only due to “crashed” software, but also due to a breakdown of the phone’s on/off button, breakdown or failure of the battery - charger, etc.

Asus phone won't turn on. What to do?.

Instructions for restoring a phone Asus PadFone 2 on the Android 4.0 OS platform on a screen with a resolution of 720x1280, color Super IPS type from a non-working state - brick More details on how to restore the device, turn on the touchscreen asus zenfone 5 lte, go, zenfone 2 laser ze500kl, selfie, ze550kl, ze551ml, 6, zc451cg, zc500tg, zd551kl, 500, PadFone 2, p526, google nexus 7, p750, p525, garmin a50, p527, transformer prime tf201, p550, tf300tg, memo pad smart, me301t, vivot ab windows, me371mg , me172v, infinity, tf300t and what to do if your cellular smartphone does not turn on.

Popular reviews on Asus

Hello, dear subscribers! Has your Asus laptop been working for a couple of years and at some point stopped turning on? Or did an unpleasant surprise happen immediately after the purchase? It is worth saying that a laptop may not turn on in different ways: in one case, we hear the sounds of the cooler, the indicators light up, but Windows does not load on the screen; in another, the computer does not respond at all to pressing the power key, as if it were completely discharged and disconnected from the network.

This material contains general information; there will be no specific instructions here, but the article should help identify the defect and, if possible, eliminate it yourself without contacting qualified specialists.

ASUS laptop won't turn on! What to do and what to do?

Important! I do not recommend doing DIY repairs if you do not have experience in servicing computer equipment. When replacing and cleaning components on a desktop computer, I do without the help of a service center, but if you need complex laptop repairs, I recommend that you contact professionals. The most difficult stages of self-repair are disassembling the laptop and, accordingly, diagnosing the problem. Modern models have no soldered parts, so replacement is generally straightforward.

Perhaps you will immediately find your situation in this article and will know what actions to take in the future. Sometimes the problem is solved by simply cleaning the laptop coolers from dust. By the way, here is one of these articles where I already told a similar example:

In other cases, repairs will be required. When diagnosing a laptop, you should take into account its operating life; perhaps it’s time to change the main components. Select the appropriate section and proceed to the detailed explanation. So, perhaps, let’s start looking at the main and probable reasons that will tell you why your asus laptop won’t turn on.

1. Laptop won't start but lights come on

If you hear the sound of coolers and see the blinking indicators on the keyboard, then this is already a good sign. At least you can be sure that the power supply is working properly. There are many reasons for this behavior, I want to describe the most common ones:

- BIOS crashed. Having looked through computer forums, I was surprised that for many owners of Asus laptops, it is the BIOS itself that crashes. I have owned a laptop for a long time, but I have never had such a problem. Determining that the cause of a faulty BIOS is quite simple: when you turn it on, the screen lights up, but standard information about the computer is not displayed, and you cannot enter the BIOS using hot keys.

Reinstalling the BIOS will help solve the problem. As an example, I can even offer you one of these articles, where I already talked about BIOS:

Although the process is more complicated than flashing operating system, but you can deal with it without the help of a service center.

— Problems with the operating system. The BIOS loaded successfully, you saw a screen with information about the laptop, but nothing progressed beyond that. The operating system loading image may freeze on the screen or an error message may appear. The black screen of death has not been canceled either. If you don’t know what I’m talking about, read it here.

The solution here is quite simple - try restoring or reinstalling the Windows operating system. Most likely, after this you will be able to solve the problem due to which the asus laptop does not turn on.

— The display is broken. If loading proceeds normally, you can hear the usual Windows sounds, but the screen remains black, then it’s time to take the laptop in for repair, since you won’t be able to fix the screen yourself. If the display contacts come loose, the defect will be corrected in 20 minutes, but if the screen burns out, you will have to replace it. Don't even try to climb it yourself, it will cost you more.

- Hardware failure. The computer can turn on without the participation of one or more components, but it will not work fully. For example, you will not be able to boot if the video card or RAM is burned out, so if the above options are not suitable, the Asus laptop should be taken for diagnostics.

The second image shows an example of a crashed BIOS; sometimes no messages appear on the screen at all, this is also a signal that there are some problems in the base system. A blue screen hints that it's time to reinstall Windows. You can also try booting into safe mode if there is still important data on the system drive that you want to save before reinstalling. Let's look at the second reason why an asus laptop won't turn on.

2.The laptop shows no signs of life

Important! If your laptop refuses to turn on without charging, but when connected to the network all problems disappear, then you need to check the battery. It may have malfunctioned. Until you buy a new battery, the laptop can only be used from the mains, like a regular PC.

The problem could be any component besides the battery. South and north bridges, processor, hard drives, motherboards - all these components can burn out, as a result, the computer will stop turning on. It is also worth checking the external unit itself, since it is responsible for supplying electricity to the rest of the hardware in the computer.

In any case, diagnostics will help determine the exact cause. If your laptop is still under warranty, I recommend contacting an official service center, where they should provide you with free assistance. As for third-party services, you should choose trusted people. Only a person with experience in working with electronic devices can check the components themselves. If you see that the computer does not turn on, you should stop trying to “reanimate” it and immediately contact a specialist. Well, we are moving on and it’s time to consider the third reason why the Asus laptop does not turn on at your home or at work, so to speak.

3. Asus laptop shuts down or overloads

This usually happens while running some cumbersome application (for example, a photo editor) or a demanding computer game. Before shutting down or rebooting, the laptop begins to make a lot of noise, and if you put your hand on the case, you will find that it is overheating. A reboot or shutdown occurs due to overheating of the laptop’s hardware.

First, it’s worth checking how things are going inside the Asus laptop. The computer may need cleaning - a large amount of dust on the boards and on the cooler blades will tell you this. It is also worth changing the thermal paste, which is located between the processor and the motherboard. According to the regulations, it must be changed every 6-12 months if you want the laptop to provide maximum performance. Here are detailed instructions for laptop prevention:

Healthy! For laptops, there are special stands with additional airflow, an example of one of which you can see in the photo below. This is a useful thing for those who use 100% of the laptop's performance.

Sometimes the reason is an overly demanding program that is not designed for your hardware. Before launching a game or other application, it is recommended that you familiarize yourself with its system requirements - this is a general rule for all computers. The system detects exceeding the permissible temperature and automatically turns off or restarts the computer, thereby protecting the laptop components from combustion.

So, concluding today’s article “Asus laptop won’t turn on”, so that you don’t have to spend a lot of money on repairs, follow all operating rules. Don't forget to clean your Asus laptop from dust and change the thermal paste regularly. These simple conditions will help your laptop work for the entire period stated by the manufacturer. In general, by and large, it should be noted that the information that is present in this material is relevant for all models of Asus laptops. Finally, I recommend that you read other articles dedicated to this model line!

But, like any other equipment, it can break down, some users have to deal with the issue of when an Asus or Laptop does not turn on.

In this case, the main thing is not to fuss, carry out diagnostics and identify the cause. It’s better to immediately contact a specialist at the service center.

2 The main reasons why an ASUS laptop does not turn on?

There really aren't many reasons.

1. The most common reason is a breakdown of the south or north bridge. In this case, there is only one way out - contact the service center and replace them.
2. Very often, an Asus laptop does not turn on due to a broken video chip. It makes no sense or profitability to repair it, so you should take care to install a new element.
3. The problem with some ASUS laptops is the power button. You can repair it with your own efforts in just a few minutes. you need to carefully access it and glue the broken fasteners or clean out any debris that may be in the way.

The main thing is that the device is not under warranty, otherwise it will be lost.

4. It is also worth checking the connector through which the charger is connected. It may be broken and not accept power, and after it is completely discharged, it will definitely not be possible to turn on the device.

5. The most difficult failure is the motherboard, especially when it comes to . Unfortunately, it is not always removable and in some cases it is cheaper to purchase a new laptop.

2.1 ASUS laptop does not turn on (replacing the south bridge) - video

2.2 Cost of work

As already noted, without special knowledge, you should not climb inside the device yourself and should immediately contact a specialist at a service center.

A good technician will first conduct a diagnosis. Its cost can reach 25-30 dollars, but some centers provide it for free. And for all, the price will be 50 dollars.

Only after the fault has been determined will it be possible to talk about the cost of repairing an Asus laptop, which will consist of two components: the price of components and the work of a specialist.