Samsung warranty. Terms of warranty SAMSUNG Samsung washing machine 10 year warranty

In order to intrigue the reader, I’ll say right away that there is no 10-year warranty on Quantum Dot screens, why not, read on.

The writing of this article was prompted by a press release from Samsung in Ukraine under the slogan and the message in the press release that

The warranty applies to Samsung SUHD TVs that were purchased during the promotion period - from October 1 to December 31, 2016. The promotion is held in Ukraine in Samsung brand stores, online and offline stores of the Foxtrot, Eldorado, Comfy, Citrus, Allo, Moyo and E-ton chains, as well as on Rozetka.

A quick study of the Internet showed that a similar campaign is being held in Hong Kong from September 15 to November 14.

So, as can be understood from the message, Samsung guarantees replacement of the TV screen in case of burnout for 10 years. Yes, but it chills the joy a little that you have to buy a TV in certain stores.

Next there is a link to the details and location of the promotion. By clicking on the link (www.samsung.com/ua/suhd_10) we get to the product registration page, but where are the rules? Yes, here they are at the bottom, a link to the Official Rules of the Promotion, and why at the bottom, it’s very simple, so that they don’t read it. Samsung promotion rules “Choose 10 years without burnout” you can look at this one.

Let's look at the price using the example of stores that take part in the promotion, TV model UE55KS8000 price $2325 in other stores the same TV model can be bought for $1500. Paying $800, 1/3 of the price of a TV, for a 10-year warranty, isn’t that a lot?

Let's study the terms of the promotion rules:

General conditions in the rules stipulate three parties

1. Customer— “Samsung Electronics Ukraine Company”
2. Promotion performer— authorized service centers are specified on the website via the link; they are located in every regional center.
3. Promotion Participant- TV owner.

There is also a wording

Promotion- additional warranty repair service, the details of which are determined by these Rules, whichmay be provided to the owner of the Registered promotional product within 10 (ten) years from the date of production of the Registered promotional product.

• The promotion applies only to models officially imported by the customer, that is, Samsung.
• The TV should only be used indoors.
• You can replace the TV screen only once; after the replacement is completed, the conditions of the promotion are considered fulfilled, clause 7.7

7.7. From the moment the Reward is transferred to the Winner, the obligations of the Contractor and the Customer under these Rules are considered fulfilled.

Conclusions: we are not talking about any ten-year guarantee; it would be more correct to call the promotion replace your TV screen once with Quantum Dot for 10 years. Why not really offer a 10-year normal warranty on the TV screen? Most likely, the reason is the possible burnout of the TV screen. Why do you need your TV, which you will bring in for repairs several times during the warranty period? And perhaps more often if you like to sleep in front of the TV or use it as a monitor.

* in case of installation by an official installer
** WARRANTY FOR DD ENGINE 10 YEARS

Text of the warranty card

DEAR BUYER!

The company "Samsung Electronics Co. Ltd" ("Samsung Electronics Co., Ltd."), which is a manufacturer of Samsung goods (products) (hereinafter referred to as the Manufacturer), located at: Republic of Korea, 137-965, Seoul, Seocho Gu, Seocho 2-dong, 1320-10, Samsung Electronics Main Building (Samsung Electronics Bldg., 1320-10, Seocho 2-dong, Seocho-gu, Seoul, Korea, 137-965), expresses great gratitude to you for your choice . We have done everything possible to ensure that this product satisfies your needs, and the quality corresponds to the best world standards.
Samsung Electronics Co., Ltd." sets the service life of: household appliances - 7 years, TVs, monitors, hoods, audio, video and information equipment - 5 years, GSM phones, modems and projectors - 3 years, Bluetooth hands-free headsets - 1 year. The service life is calculated from the date of manufacture of the product, unless another limitation is established in the Product User Manual.
The service life of printers and multifunctional devices (MFPs) is established subject to compliance with operating rules and timely replacement of cartridges and parts with a limited resource (pickup rollers, paper feed (pulling) rollers, brake pads, fuser, etc.). The list of such parts and their service life is indicated in the User's Manual for each specific model.
You can find out by calling the “Unified Support Service”: Russia 8-800-555-55-55, Belarus 8-10-800-500-55-500 Moldova 00-800-500-55-500, Ukraine 0-800-502-000(free call from any region of the country, Ukraine and Moldova - from landline phones) or on the website www.samsung.com. We strongly recommend that you contact the USC if you have any problems related to the operation and performance of the product.
All products intended for Samsung Electronics Co., Ltd. for supplies to the Russian Federation and the Republic of Belarus, are manufactured taking into account the operating conditions in each country and have official marks of conformity on the product and packaging.
To avoid misunderstandings, we kindly ask you to carefully study the User Manual, the terms of the warranty, and check that the warranty card is filled out correctly. The warranty card is valid only if it is correctly and clearly indicated: model, serial number of the product, date of sale, clear seals of the seller, signature of the buyer. The model and serial number of the product must match those indicated in the warranty card.
If these conditions are violated, as well as in the event that the data specified in the warranty card is changed, erased or rewritten, the warranty card is invalid.
In this case, we recommend that you contact the seller to obtain a new warranty card that meets the above conditions. If the date of sale cannot be determined, in accordance with consumer protection legislation, the warranty period is calculated from the date of manufacture of the product.
With this warranty card "Samsung Electronics Co., Ltd." confirms the acceptance of obligations to satisfy consumer requirements established by the current legislation on the protection of consumer rights in the event of detection of product defects that arose through the fault of the Manufacturer. Samsung Electronics Co., Ltd. reserves the right to refuse to satisfy consumer warranty claims and to provide free service for the product in the event of non-compliance with the conditions set out below. The Manufacturer's warranty obligations and free service are carried out in accordance with the requirements of the legislation of the country in which the warranty and free service are carried out.
Samsung Electronics Co., Ltd. establishes a warranty period, calculated from the date of sale, and a period of free service, calculated from the expiration date of the warranty period, indicated in the table on page 3, subject to compliance with the operating rules.

WARRANTY TERMS
AND FREE SERVICE

1. The Manufacturer's warranty obligations apply 1. only to products intended for Samsung Electronics Co. Ltd." for delivery and sale in the countries listed on page 2 of the warranty card, purchased in these countries or moved by the buyer within the borders of these countries, and certified to meet the standards of the country in which the product was purchased by the buyer.
2. Free service refers to the additional obligation of the Manufacturer to eliminate shortcomings (defects) of the product that arose through the fault of the Manufacturer, without charging the buyer (consumer). Free servicing of air conditioners is provided subject to installation by a certified Samsung installer and entering information about the installation into the warranty card.
3. Replacing faulty parts (parts, assemblies, assembly units) in a product during the warranty period or the free service period does not lead to the establishment of a new warranty period or a new free service period for the entire product or for the replaced parts.
4. The warranty period for cartridges for inkjet devices is 90 days from the date of sale; for a ribbon cartridge for a photo printer is 90 days from the date of sale; for all cartridges for laser devices is 6 months from the date of sale. Cartridges are understood as replaceable cassettes containing toner, ink necessary for the printing process, as well as photo rollers, image transfer ribbons, and a ribbon cartridge for a photo printer, if they are installed separately in the device. The warranty is terminated if the original toner (ink, ribbon in the photo printer cartridge) runs out in the cartridge (controlled by the weight of the cartridge and (or) by the readings of the built-in chip).
5. The warranty period for external power supplies and (or) chargers, mobile phone batteries included with the product, and batteries built into the product is 12 months from the date of sale, other batteries included with the product is 6 months from the date sales. The warranty period for backlight lamps for projectors is 12 months from the date of sale of the projector or 1000 hours of operation, whichever comes first.
Free service does not apply to these accessories.
6. Warranties and free service do not apply to the following accessories included in the product package, if their replacement does not involve disassembling the product:

A) remote controls, batteries (batteries), lighting lamps;
b) connecting cables, antennas, and adapters for them, headphones, microphones, hands-free devices (headsets, with the exception of Bluetooth hands-free); storage media of various types (disks with software and drivers, memory cards), external input/output devices and manipulators;
V) cases, bags, belts, carrying cords, mounting hardware, tools, documentation supplied with the product;
G) to software (software) and drivers supplied with the product on various types of storage media (including, but not limited to, software pre-installed on the hard drive of the product), as well as the need to reinstall and configure the software, unless , when this need is caused by a defect in the product that arose through the fault of the Manufacturer.

Additionally for:

d) refrigerators: odor absorbers, air purifiers (biodeodorizers), filters, shelves, drawers, stands and other containers for storing food;
e) microwave ovens, ovens and hobs: on plates, skewers, racks, dishes, baking sheets, lids, cleaning scrapers and burner dividers;
and) vacuum cleaners: for hoses, tubes, brushes, nozzles, dust collectors, filters;
h) washing machines and dishwashers: on hoses for water supply;
And) air conditioners and kitchen hoods: filters;
To) printers and MFPs: cartridges and parts that have a limited resource (grip rollers, paper feed (pulling) rollers, brake pads, fuser, etc.) in case of exhaustion of their resource. The list of such parts and their service life is indicated in the User's Manual for each specific model. Their replacement is carried out by authorized service centers on a reimbursable basis.

7. The manufacturer does not bear warranty obligations and does not provide free service for the product in the following cases:

A) if a product intended for personal (household, family) needs was used for business activities, as well as for other purposes not corresponding to its intended purpose;
b) violation of the rules and operating conditions for installing the product set out in the User Manual and other documentation provided to the consumer along with the product;
V) if the product shows signs of unqualified repair attempts;
G) if the defect is caused by a change in the design or circuit of the product, or by connecting external devices not provided by the Manufacturer;
d) if the defect is caused by force majeure, accidents, intentional or careless actions of the consumer or third parties;
e) if mechanical damage is detected that occurred after the product was handed over to the consumer; damage caused by exposure to moisture, high or low temperatures, corrosion, oxidation, or the entry of foreign objects, substances, liquids, insects or animals into the product;
and) if you need to clean audio-video heads, drives for reading information from various types of media;
h) if the damage (deficiencies) is caused by the influence of computer viruses and similar programs; installing, changing or deleting product passwords (codes), modifying and (or) reinstalling pre-installed product software, installing and using third-party software (non-original), formatting hard drives, using service codes;
And) if the defect arose due to natural wear and tear during use of the product. In this case, natural wear and tear refers to the consequences of using a product that has caused a deterioration in its technical condition and appearance due to long-term use of this product;
To) if damage (deficiencies) are caused by non-compliance with standards or technical regulations of power supply, cable, telecommunication networks, radio signal power, including due to terrain features and other similar external factors, use of the product at the border or outside the network coverage area;
l) if damage is caused by the use of non-standard (non-original) and (or) low-quality (damaged) consumables, accessories, spare parts, batteries, storage media of various types (including, but not limited to audio-video cassettes, CDs, DVDs, memory cards , SIM cards, cartridges);
m) if the shortcomings are caused by receiving, installing and using incompatible content (ringtones, graphics, videos and other files, Java applications and similar programs).

8. Configuration and installation (assembly, connection, etc.) of the product described in the documentation attached to it can be performed either by the user himself or by specialists from the US center of the relevant profile and selling companies (on a paid basis). In this case, the person (organization) that installed the product is responsible for the correctness and quality of installation (setting). We ask you to pay attention to the importance of correct installation of the product, both for its reliable operation and for obtaining warranty and free service. Request the installer to include all required installation information on the warranty card.
9. We strongly recommend that you back up to an external storage device all data that you store in the memory of your cell phone or other digital devices.
10. Samsung Electronics Co., Ltd. is not responsible for possible harm directly or indirectly caused by the product to people, pets, or property if this occurred as a result of non-compliance with the rules and conditions of operation or installation of the product; intentional or careless actions of the buyer (consumer) or third parties. Also Samsung Electronics Co., Ltd. is not responsible for possible damage caused directly or indirectly by a product for the corresponding purpose as a result of loss, damage or alteration of data and information.
To receive warranty service and free service outside the country of purchase of the product, you can contact Authorized Service Centers located in the countries specified in this warranty card.
Warranty obligations and free service are carried out in the territory of the country in which the consumer applied for warranty service or free service. The manufacturer does not move the product across country borders.
Warranties and free service for the product relating to the language functions of the product, including, but not limited to, the language functions of the keyboard and software, may be made using the language that is the official language of the country in which the warranty and free service are provided.

DEAR BUYER!

Thank you for purchasing Samsung products.

Russian Federation........................ 8-800-555-55-55
Republic of Belarus......................... 8-10-800-500-55-500
Moldova................................00-800 -500-55-500
Ukraine................................................. ..... 0-800-502-000
always happy to help you.

• We provide professional advice on products
• We provide prompt technical support
• We work 7 days a week
• The call is free from all regions of the country, Ukraine and Moldova - from landline phones

If you have any questions or require assistance, you have the right to contact the seller, but

WE WILL HELP YOU FASTER IF YOU CONTACT US DIRECTLY
One stop Samsung support
www.samsung.com

Postal address: Moscow, 117105, Varshavskoe highway, 26, post office box 4

DETERMINING THE DATE OF MANUFACTURE

The date is encoded in the product serial number, for example:
1XW234567S
The last character (S) is a control letter (sometimes it may be missing);
The last five digits (34567) are the actual serial number;
The sixth character from the end (2) is the month of manufacture;
The seventh character from the end (W) is the year of manufacture;
There may still be from 3 to 7 characters ahead.

MONTH CODING:

YEAR CODING:

Y-2005, L-2006, P-2007, Q-2008, S-2009, Z-2010, B-2011, C-2012, D-2013, F-2014, G-2015, H-2016, J- 2017, K-2018, M-2019, N-2020

SAMSUNG Warranty
Dear Samsung technology users!
We are pleased to inform you that since the end of August 2009, Samsung has introduced unified warranty cards into circulation. Please note that warranty coupons of a different type are also valid, since coupons are replaced gradually.
Please refer to the text of the coupon, which is included in the packaging of the product you purchased.
Attention! Since 2011, Samsung has supported an INTERNATIONAL WARRANTY FOR LAPTOP/NETBOOKS.

Warranty and free service (years)

*if installed by an official installer
**The manufacturer has established an additional obligation (providing the part free of charge in case of malfunction) in relation to the DD motor, inverter motor, BIO-ceramic coating, inverter compressor for a period of 7 years from the date of expiration of the free service period. In this case, the work of replacing the part is paid by the consumer.

Text of the warranty card

DEAR BUYER!
Samsung Electronics Co., Ltd. (“Samsung Electronics Co., Ltd.”), the parent company of the Samsung Electronics group, which produces Samsung products (hereinafter referred to as the “Manufacturer”), located at: Republic of Korea, (Maetang-dong) 129, Samsung-ro , Yeongtong-gu, Suwon, Gyeonggi-do, registered on January 13, 1969 by the Eastern Registry of the Suwon District Court (registration No. 000905), expresses great gratitude to you for your choice. We have done everything possible to ensure that this product satisfies your needs, and the quality corresponds to the best world standards.

Samsung Electronics Co., Ltd. sets the service life for household appliances - 7 years, TVs, monitors, hoods, audio, video equipment - 5 years, GSM phones, modems, projectors - 3 years, Bluetooth hands-free headsets - 1 year, subject to compliance with the operating rules. The service life is calculated from the date of manufacture of the product, unless another limitation is established in the Product User Manual.

After the product’s service life has expired, the Manufacturer recommends contacting the Authorized Service Center (ASC) to carry out preventive maintenance and receive recommendations for further safe operation of the product.
You can find out the addresses and telephone numbers of Authorized Service Centers (ASC) by calling the “Unified Support Service”: Russia 8-800-555-55-55, Republic of Belarus 8-10-800-500-55-500(free call from any region of the country) or on the website www.samsung.com. We strongly recommend that you contact the USC if you have any problems related to the operation and performance of the product.

All products intended for Samsung Electronics Co., Ltd. for supplies to the Russian Federation and the Republic of Belarus, are manufactured taking into account the operating conditions in each country and have official marks of conformity on the product and packaging.
To avoid misunderstandings, we kindly ask you to carefully study the User Manual, the terms of the warranty, and check that the warranty card is filled out correctly. The warranty card is valid only if it is correctly and clearly indicated: model, serial number of the product, date of sale, clear seals of the seller, signature of the buyer. The model and serial number of the product must match those indicated in the warranty card.

If these conditions are violated, as well as in the event that the data specified in the warranty card is changed, erased or rewritten, the warranty card is invalid.

In this case, we recommend that you contact the seller to obtain a new warranty card that meets the above conditions. If the date of sale cannot be determined, in accordance with consumer protection legislation, the warranty period is calculated from the date of manufacture of the product.

With this warranty card "Samsung Electronics Co., Ltd." confirms the acceptance of obligations to satisfy consumer requirements established by the current legislation on the protection of consumer rights in the event of detection of product defects that arose through the fault of the Manufacturer. Samsung Electronics Co., Ltd. reserves the right to refuse to satisfy consumer warranty claims and to provide free service for the product in the event of non-compliance with the conditions set out below. The Manufacturer's warranty obligations and free service are carried out in accordance with the requirements of the legislation of the country in which the warranty and free service are carried out.

Samsung Electronics Co., Ltd. establishes a warranty period, calculated from the date of sale, and a period of free service, calculated from the expiration date of the warranty period, indicated in the table on page 3, subject to compliance with the operating rules.

TERMS OF WARRANTY AND FREE SERVICE

1. 1. The Manufacturer’s warranty obligations in the Russian Federation apply only to products intended for Samsung Electronics Co., Ltd. for supply and sale in the Russian Federation, purchased in the Russian Federation and certified for compliance with Russian standards.
2. 2. The Manufacturer’s warranty obligations in the territory of the Republic of Belarus apply only to products intended for Samsung Electronics Co., Ltd. for supply and sale in the territory of the Republic of Belarus, purchased in the Republic of Belarus and certified for compliance with the standards of the Republic of Belarus.
3. 3. Free service refers to the additional obligation of the Manufacturer to eliminate shortcomings (defects) of the product that arose through the fault of the Manufacturer, without charging the buyer (consumer). Free servicing of air conditioners is provided subject to installation by a certified Samsung installer and entering information about the installation into the warranty card.
4. 4. Replacement of faulty parts (parts, assemblies, assembly units) in a product during the warranty period or the free service period does not lead to the establishment of a new warranty period or a new free service period for the entire product or for the replaced parts.
5. 5. The warranty period for external power supplies and (or) chargers, mobile phone batteries included with the product, and batteries built into the product is 12 months from the date of sale. Other batteries included with the product – 6 months from the date of sale. The warranty period for backlight lamps for projectors is 12 months from the date of sale of the projector or 1000 hours of operation, whichever comes first. However, if the specified accessories or components are replaced, a new warranty period will not be established for them. Free service does not apply to the specified accessories and components.
6. 6. Warranties and free service do not apply to the following accessories included in the product package, if their replacement does not involve disassembling the product:
   1. a) remote controls, batteries (batteries), lighting lamps;
   2. b) connecting cables, antennas, and adapters for them, headphones, microphones, hands-free devices (headsets, with the exception of Bluetooth hands-free); storage media of various types (disks with software and drivers, memory cards), external input/output devices and manipulators;
   3. c) cases, bags, belts, carrying cords, mounting devices, tools, documentation supplied with the product;
   4. d) software and drivers supplied with the product on various types of storage media (including, but not limited to, software pre-installed on the product’s hard disk drive), as well as the need to reinstall and configure the software, for except in cases where this need is caused by a defect in the product resulting from the fault of the Manufacturer.
      Additionally for:
   5. e) refrigerators: for odor absorbers, air purifiers (biodeodorizers), filters, shelves, drawers, stands and other containers for storing food;
   6. f) microwave ovens, ovens and hobs: on plates, skewers, racks, dishes, baking sheets, lids, cleaning scrapers and burner dividers;
   7. g) vacuum cleaners: for hoses, tubes, brushes, nozzles, dust collectors, filters;
   8. h) washing machines and dishwashers: on hoses for water supply;
   9. i) air conditioners and kitchen hoods: filters;
7. 7. The manufacturer does not bear warranty obligations and does not provide free service for the product in the following cases:
   1. a) if a product intended for personal (household, family) needs was used for business activities, as well as for other purposes not corresponding to its intended purpose;
   2. b) violation of the rules and conditions of operation, installation of the product set out in the User Manual and other documentation provided to the consumer along with the product;
   3. c) if the product shows signs of unqualified repair attempts;
   4. d) if the defect is caused by a change in the design or circuit of the product, or by connecting external devices not provided by the Manufacturer;
   5. e) if the defect is caused by force majeure, accidents, intentional or careless actions of the consumer or third parties;
   6. f) if mechanical damage is detected that occurred after the product was handed over to the consumer; damage caused by exposure to moisture, high or low temperatures, corrosion, oxidation, or the entry of foreign objects, substances, liquids, insects or animals into the product;
   7. g) if cleaning of audio-video heads and drives for reading information from various types of media is required;
   8. h) if damage (deficiencies) are caused by the influence of computer viruses and similar programs; installing, changing or deleting product passwords (codes), modifying and (or) reinstalling pre-installed product software, installing and using third-party software (non-original), formatting hard drives, using service codes;
   9. i) if the defect arose due to natural wear and tear during use of the product. In this case, natural wear and tear refers to the consequences of using a product that has caused a deterioration in its technical condition and appearance due to long-term use of this product;
   10. j) if damage (deficiencies) are caused by non-compliance with standards or technical regulations of power supply, cable, telecommunication networks, radio signal power, including due to terrain features and other similar external factors, use of the product at the border or outside the network coverage area;
   11. k) if the damage is caused by the use of non-standard (non-original) and (or) low-quality (damaged) consumables, accessories, spare parts, batteries, various types of storage media (including, but not limited to audio-video cassettes, CDs, DVDs, memory cards, SIM cards, cartridges);
   12. l) if the defects are caused by receiving, installing and using incompatible content (ringtones, graphics, videos and other files, Java applications and similar programs).
8. 8. Configuration and installation (assembly, connection, etc.) of the product described in the documentation attached to it can be performed either by the user himself or by specialists from the US center of the relevant profile and selling companies (on a paid basis). In this case, the person (organization) that installed the product is responsible for the correctness and quality of installation (setting).
   We ask you to pay attention to the importance of correct installation of the product, both for its reliable operation and for obtaining warranty and free service. Request the installer to include all required installation information on the warranty card.
9. 9. We strongly recommend that you back up to an external storage device all data that you store in the memory of your cell phone or other digital devices.
10. 10. Samsung Electronics Co., Ltd. is not responsible for possible harm directly or indirectly caused by the product to people, pets, or property if this occurred as a result of non-compliance with the rules and conditions of operation or installation of the product; intentional or careless actions of the buyer (consumer) or third parties. Also Samsung Electronics Co., Ltd. is not responsible for possible damage caused directly or indirectly by a product for the corresponding purpose as a result of loss, damage or alteration of data and information.

ADDITIONAL OBLIGATIONS OF THE MANUFACTURER

The manufacturer has established an additional obligation (providing the part free of charge in case of malfunction) in relation to the DD motor, inverter motor, BIO-ceramic coating, inverter compressor for a period of 7 years from the date of expiration of the free service period. In this case, the work of replacing the part is paid by the consumer.

DEAR BUYER!
Thank you for purchasing Samsung products.
One stop Samsung support I'm always happy to help you:
on the Internet: in the “Support” section of the company’s website at www.samsung.com/ru/support the following are available: cyber service center, reference materials, software, tips for use, video instructions, online consultation, feedback forms;
by phone:

Russian Federation........................ 8-800-555-55-55
REPUBLIC OF BELARUS................................. 8-10-800-500-55-500
MOLDOVA*........................................0- 800-61440
UKRAINE*................................................ ...... 0-800-502-000
ARMENIA................................................. ..... 0-800-05555
AZERBAIJAN................................................. 0-88-555-55-55
GEORGIA................................................. ..... 0-800-555-555
KAZAKHSTAN................................................. .....8-10-800-500-55-500 (GSM: 7799)
KYRGYZSTAN................................................... .....00-800-500-55-500
TAJIKISTAN................................................. .....8-10-800-500-55-500
UZBEKISTAN................................................... .....8-10-800-500-55-500

by letter:
Postal address: Moscow, 117105, Varshavskoe highway, 26, post office box 4, SRSS LLC

DETERMINING THE DATE OF MANUFACTURE

The date is encoded in the product serial number, for example:

1XW234567S
The last character (S) is a control letter (sometimes it may be missing);
The last five digits (34567) are the actual serial number;
The sixth character from the end (2) is the month of manufacture;
The seventh character from the end (W) is the year of manufacture;
There may still be from 3 to 7 characters ahead.

MONTH CODING:
in numerical order 1...9 (January...September), A-October, B-November, C-December.

YEAR CODING:
Y-2005, L-2006, P-2007, Q-2008, S-2009, Z-2010, B-2011, C-2012, D-2013, F-2014, G-2015, H-2016, J- 2017, K-2018, M-2019,
N-2020

A Samsung washing machine is a desirable piece of equipment, perhaps in every 5th apartment in the world. South Korean technologies are not inferior in quality even to leading German brands, and the cost of many cars is affordable for buyers. Continuing the series of reviews of washing machines by brand, I propose to learn as much as possible about the brand and its products and compare the best offers from Samsung. Forward - towards the ideal washing machine!

Where is Samsung SMA produced, interesting facts

The country of origin of Samsung automatic machines is South Korea, so it would be logical to try to translate the name, which literally means “three stars.” We were talking about the three sons of the company’s founders, and not about the class of technology, because today it deserves all 5 stars - electronics, including gadgets, are not inferior to the famous Apple products, and this is worth a lot. In Korean transcription, the word sounds like [samson], but do not confuse it with the Turkish port of Samsun - yes, yes, there are such places on our planet.

The company survived the Korean War and large-scale reform, but this did not prevent the company from becoming one of the top world leaders in the electronics, chemical, heavy industry, construction, financial industry and many other areas. Just look at Samsung Pay, its own payment system, huge charitable activities, sponsorship in sports (in particular, Chelsea FC), support for the Olympic movement, sponsorship of literature and art, etc. Therefore, Samsung is a really large company, with a rich history and wide range of activities and can be trusted, as do millions of users around the world.

Technologies and solutions in washing machines from Samsung

Let's look at the coolest technologies used in modern cars - the Samsung automatic machine.

AddWash

An add-on is a small additional door in the main loading hatch, with which you can add forgotten clothes or detergents directly during washing. The innovation, although simple to implement, is convenient. Real facts:

• 100% of users use the additional door.
• 71% add forgotten items through the mini-hatch.
• 43% pour in forgotten air conditioner.
• 50% add additional laundry when rinsing (things that do not need to be washed, but only rinsed).
• 87% now do not worry that some items will remain unwashed.
• 93% of owners are ready to recommend models with AddWash to their friends and acquaintances.

It is important that you can reload a product or item at ANY stage of the program - this is the main convenience. 17 machines from the range are equipped with the function.

EcoBubble - bubble wash

The eco bubble bubble generator is designed for good quality removal of contaminants at a minimum water temperature. The machine turns the detergent into bubbles that easily penetrate the fibers of things and easily push dirt out of the fabric, protecting it from damage. Also, EcoBubble, according to the manufacturer, saves energy.

Note! Many users affectionately and humorously called this option a “bulbulator.”

Inverter motor

An inverter motor is also not an innovation, but an excellent solution for any modern AGR. It operates quietly, makes all processes more efficient and consumes less electricity than a conventional one. And the main thing is the durability of such an engine, because only the warranty on it is given for as long as 10 years, but how long will it work beyond the warranty period? Probably a lot, because it does not have brushes that constantly wear out and require replacement.

QuickDrive

This technology features a drum with independent rotation of the back wall for a gentle and efficient wash in the shortest possible time - in just 39 seconds! There are at least 5 options in the range with this option.

Diamond is a "honeycomb" drum with a raised design, in which the holes are a quarter smaller than in a regular one. Moreover, the holes are hidden in the recesses of the honeycomb. This type of drum treats things with care.

This is not all that can be said about Samsung SMA, but it is better to find out everything in the description of the equipment - it will be clearer.

How to find out the manufacturing date of a Samsung SM?

If you want to buy the “latest” modification, you need to be able to find the year of manufacture - it is encrypted in the device’s serial number. It is a combination of Latin letters and numbers, for example - R38K503SRVD. In the case of the production date, you need the last character, if it is a letter, count 5 characters to the left. If the number ends with a digit, also count from right to left in 5 steps.

• The sixth character from the left is the month of manufacture. This is a number that corresponds to the month number, or a letter: A - October, B - November, C - December.
• The seventh character from the left is the year of production. So, Y - 2005, L - 2006, P - 2007, Q - 2008, S - 2009, Z - 2010, B - 2011, C - 2012, D - 2013, F - 2014, G - 2015, H - 2016, J - 2017, K - 2018, M - 2019, N - 2020.

If you look at the example in the photo, the machine was made in May 2018.

How to find the serial number or IMEI?

If you were unable to find the serial number to find out the production date of the equipment, find the serial number by opening the hatch. The factory sticker can be located on the hinge, as in the photo - the model is underlined in red, the serial code in green.

Didn't find the sticker inside the hatch or is it damaged? Turn the washer “backwards towards the forest” - on the back you will see a sign that also contains information.

What to look for when choosing?

Before going to a store or virtual shopping in online stores of household appliances, decide on the main criteria by which you need to choose a good SMA:

• Housing type. The machine can be either full-size or narrow - it all depends on whether you have free space in the bathroom or kitchen. By the way, check the dimensions right at the point of sale - even to the point of bringing a tape measure with you. In online stores, parameters such as width, height and depth may be specified incorrectly.
Small - less than 7 kg, medium - 7–8 kg, large - 9–12 kg. If you live alone, the minimum load is enough, but for a large family, the more, the better.
• Spin speed. Some older models have a drum speed of only 1000 rpm, but most SMs are capable of spinning at 1200 rpm. Also, 25% of cars “press” 1400 rpm and only one SMA presses at 1600 rpm. The dryness of the laundry at the exit depends on the spin speed.
• Color range. There are no black, red or other non-standard options, but there are noble white and silver cases, and the silver color can be light or dark.
• What is the price? The price tag is very different - from 18,990 to 110,000 rubles. With such a price difference, every buyer will find something for themselves.

Top automatic machines from Samsung, which one is better?

Today we will look at the cars:

• With additional door.
• With drying.
• With Diamond drum.
• Narrow.
• With a quick spin.

Important! Samsung's CMA lineup includes only standard front-loading cases - built-in and vertical options are not available under this brand. If you need a built-in washing machine, go to a separate review.

WW70K62E69S - with AddWash

Technological, stylish and convenient, and also with an additional door. Parameters:

• Loading volume: up to 7 kg.
• Spin: up to 1200 rpm.
• Energy efficiency class: A+++.
• Washing class: A.
• Spin noise: 73 dB.
• Water consumption: 42 liters.

The manufacturer warns about the dimensions even on its official website:

• Motor: inverter.
• Heating element: ceramic.
• Drum: Swirl Drum.
• Display: provided.
• Programs: 14 pcs. (Quick 15 minutes, Synthetics, Wool, Dark items and others).
• Additionally: steam treatment, Smart Check function.

• Screw to screw assembly.
• Removes stains well.
• Spectacular design.
• Doesn't make noise or vibrate.
• Many modes.
• Can be connected to a phone.
• Large volume.

• There is an application on the smartphone, but there is no remote access from it or from a PC.
• The control panel gets dirty when touched with your fingers.
• Plastic tank.

Quite a good SM with decent characteristics and additional load of laundry from the middle price segment. An excellent choice for a small and modern family.

Volga Combo WD806U2GAGD - with dryer

A very beautiful washing machine with a large display, a stylish and convenient control panel, and a spacious drum.

Other options:

• Loading volume: up to 8 kg.
• Drying: up to 4 kg.
• Spin: up to 1200 rpm.
• Energy efficiency class: A+.
• Washing class: A.
• Water consumption: 88 liters.
• Dimensions (WxHxD): 60x85x45 cm.
• Motor: inverter.
• Heating element: ceramic.
• Drum: Diamond Drum.
• Display: provided.
• Programs: 10 pcs. (Sports, Outerwear, Stain removal and others).
• Types of protection: against leakage (partial), child lock, imbalance and foam control.
• Additionally: opening the hatch 180°, selecting the washing temperature, notification of the end of the program, Eco Bubble.

• Large hatch.
• Simple controls.
• Dispenser for liquid products.
• Relatively quiet operation.
• Drying programs - cupboard, iron, low temperature, timed.
• Ability to edit programs.

• No night mode.
• You can hear the pump pumping water.
• At maximum speed it jumps on the tiles (even with anti-vibration feet).

There are reviews from users who say that nothing jumps when installed correctly. Read the instructions for properly connecting the equipment.

• It becomes electrified and gathers dust.
• Plastic tank.

As you can see, even an inverter machine can make noise, but there are no complaints about the motor - it works silently, but the pump is really noisy, judging by the reviews. Remember that there are no absolutely silent SMAs, and with proper operation and installation, noise and vibration levels can be reduced to a minimum.

Samsung WW65K42E08W – with Diamond drum and reloading

Multifunctional model with steam function, self-cleaning drum and ceramic heater. It belongs to inexpensive washing machines and is actively sold out by those who want to use high-quality Korean household appliances. Stylish design, a wide range of programs - this is not all that the machine is ready to boast of.

Specifications:

• Loading volume: up to 6.5 kg.
• Drying: no.
• Spin: up to 1200 rpm.
• Energy efficiency class: A.
• Washing class: A.
• Water consumption: 39 liters.
• Dimensions (WxDxH): 60x45x85 cm.
• Drum: Diamond Drum.
• Heating element: ceramic.
• Display: provided, digital.
• Programs: 12 pieces, including Delicate, Economical and others.
• Types of protection: against leakage (partial), child lock, imbalance and foam control.
• Noise: 54/73 dB.

• Design.
• There is a 15 minute cycle to freshen things up.
• Hatch for reloading things.
• Not noisy, doesn't jump.
• Steam washing available.
• Remembers the program when there is a power outage.
• Intuitive controls.

• Laundry may get stuck in the crevices between the tub and the drum.
• Voiceover of every action.
• Maximum loading is not available on all programs.

WW70J52E0H - narrow modification

Another nice SMA with a large and informative display and almost limitless possibilities:

• Loading volume: up to 7 kg.
• Drying: no.
• Spin: up to 1200 rpm.
• Energy efficiency class: A++.
• Washing class: A.
• Water consumption: 42 liters.
• Dimensions (WxHxD): 60x85x45 cm.
• Motor: inverter.
• Heating element: ceramic.
• Drum: Diamond Drum.
• Display: provided.
• Programs: 14 pcs. (Black things, Fast, Economical, Steam, Soak, etc.).
• Types of protection: child lock, imbalance and foam control.
• Additionally: selection of washing temperature, notification of the end of the program, Eco Bubble.

• Good quality of work and assembly.
• Low noise level ( Only the “bulbulator” and the water pump are noisy).
• Excellently removes powder from the receiver.
• Compact dimensions.

• Plastic tank.
• You need to get used to the programs, some modes " weird».
• Small things get caught in the rubber band under the glass, so you have to use a bag.
• Badly " digests» many large things need to be divided into small batches.
• There is no protection against leaks.

Samsung has decided to take even more care of its users. Especially in the field of household appliances. The other day the company distributed a press release announcing the introduction of a “Record-long warranty period” for washing machines and refrigerators.

The warranty period, which is a 10-year warranty, does not apply to everything, but only to digital inverter compressors (refrigerators) and motors (washing machines). Although competitors have long provided a warranty of up to 10 years on washing machine motors, information about a 10-year warranty on compressors has not yet come across.

It’s interesting that 5 years ago I bought myself the simplest Samsung automatic washing machine. At that time, the purchase decision was influenced by price and warranty (3 years). At the end of 3 years, almost at the end of the warranty, some unit (the pump that pumps water) failed. The technician replaced everything under warranty, and since then the machine has been working like a clock. Several times we thought about buying a new one, but since everything is fine with the old one, then there’s probably no need to buy it. There is only one conclusion: a guarantee is a great thing.

Below is the press release itself:

Samsung provides a 10-year warranty on digital inverter compressors and motors

A record-long warranty period indicates Samsung's confidence in the reliability and durability of its refrigerators and washing machines.

Samsung Electronics, a market and technology leader in consumer electronics, provides a 10-year warranty on digital inverter compressors in its refrigerators and digital inverter motors in washing machines. This is the first time such a long warranty has been offered by the company.

Samsung household appliances are distinguished by a stylish design, a wide range of useful functions, and are also environmentally friendly. A 10-year warranty indicates the company’s confidence in the highest quality, reliability and durability of its products.

The digital inverter compressor in Samsung refrigerators ensures high energy efficiency. By adjusting the cooling level, the compressor significantly reduces the energy consumption of the unit, while operating very quietly.

The digital inverter motor in Samsung washing machines reduces energy consumption and noise during operation. This is achieved thanks to an improved design and the absence of constant friction between internal parts (the motor does not use brushes). As a result, the engine efficiency increases and it wears out more slowly.

The 10-year warranty will be provided globally. Any problems that arise in the operation of the digital inverter compressor or motor during the warranty period will be repaired free of charge at Samsung service centers.