I forgot my password, how can I recover it? Recovery if a mailbox is deleted

eBay and Co.: Even large Internet concerns rely on a simple combination of login and password to enter their systems. If you have forgotten your password, simply send yourself a recovery link. Often the corresponding button is nearby.

The situation when access to email is lost is much more complicated. In this case, there is nothing left but to create from scratch new account. This was confirmed by eBay in response to our request. Thus, it will save your nerves, on the other hand, there are still ways to access your email.

For accounts with two-step authentication, password recovery is more difficult. Since the password itself can be easily recovered via email, the second key, i.e. one-time code, must be obtained from via SMS or generator.

When changing number cell phone or uninstalling the application for generating codes, there is a recovery key or so-called backup codes. They are communicated when creating an account. Thanks to them, you can disable the second factor request. If these codes have sunk into oblivion, without a new account can't get by. Tips on how not to forget the codes can be found in the lower block.

Email: If you lose the password to your email client, for example, when you use the same code for all services and cannot remember it, it is difficult to gain access to your accounts. With one exception: data is easy to recover if you use your computer for messaging. mail client. Mail program PassView (nirsoft.net/utils/mailpv.html) scans all popular clients and displays the passwords stored in them.

If you log into your account through a browser, only one way will help - hotline your provider. If you asked security question and you know the answer to it, New Password will be issued to you immediately. If this information is lost, in most cases you will need to show your ID to reset your password.

In principle, it is always necessary to specify alternative ways, by which the mail provider can contact you, for example, telephone number or other email. This will allow you to set a new password.

Photo: manufacturing companies

Today we decided to talk about how you can recover data from your mailbox on the Mail service. Many users know that the Mail postal service is one of the most popular sites in our country. The service appeared relatively long ago; at that time, even connecting to the Internet was made through ancient dial-up modems, and from this it can be revealed that only a small part of the population used the Internet. But for today most users choose this particular mail service, since in reality it is quite simple to register on it, and the plus is that after registration the user gets the opportunity to use not only his mail, but also other services that this service provides major project. Another important advantage is that Mail.ru mail truly provides quality services for its users. There are many various reasons, with which you can lose your data from your mailbox, and in most cases passwords, as well as all important information are recorded on a computer, therefore, if it is lost, it is simply impossible to remember your data. Therefore, the first thing you need to do is find out how to restore Mail.ru mail.

The main "troika"

So, currently there are only three options, with the help of one of which you can restore access to your mail. Mail.ru email has technical support, so you can contact them directly with a question about restoring your mailbox. The second option means entering your mobile phone, but this will only be relevant if you entered and confirmed it during registration. Of course, nowadays few people do this action, since no one has the desire or is simply afraid to expose their number. However, if you still have access, we recommend that you confirm your phone number, do not worry about its safety and confidentiality, the system has powerful protection, and accordingly, your data cannot end up in third hands. Setting up Mail.ru mail is actually very simple, but in lately there were many added additional points, but if you do not want to waste your time, then you can fill out only the basic parameters. The third way is to answer Security Question, which you indicated during registration, although if you lost all your data, then you may probably not remember the answer to the security question.

Let's try it in action

Let's now move on to practical work, or rather, we will begin the procedure for restoring the mailbox. First of all, you directly need to go to the mail service, and then click on the “Forgot your password?” button. Once clicked, you will be taken to a password recovery page where you will be asked to provide your email address. If you don’t remember your mailbox address, then you need to remember who you previously sent letters to, then you can contact this person and clarify your details. However, if you have developed logic, then you can find a solution to this issue. You can also find out how to restore Mail.ru mail in the answers on the service itself. But there, in principle, ordinary users answer, so various kinds of disagreements can be identified, which will only help you get even more confused.

Free mail Mail.ru and its control check

When you provide your mailbox address, you will be asked a question that you need to answer. The answer, as we wrote earlier, you set yourself during registration and if you remember it, then you should enter it in the line, then enter the numbers or letters from the picture and click the “Recover Password” button.

Forgetfulness is not a vice

If you don’t remember the answer to a security question, don’t be immediately disappointed and think that you can restore your mailbox you won't succeed. Click on the “I don’t remember the answer” button. Now you will see a form in which you will need to provide your data, but the system itself does not prompt you to enter it correctly. You yourself must enter the data as you remember it when you entered it during registration. Of course, if you entered your real data, then it will not be difficult for you to indicate them in this form.

There should be a lot of mail

Before restoring, we recommend that you register a new mailbox, if, of course, you do not already have one. You need a new box in order for the support service to Mail service could contact you and send you instructions for further proceeding with account recovery, or you will simply be sent a new password. In the form you will need to enter your First Name, Last Name, as well as your date of birth, indicate Old Password(if you do not remember it, then you may enter the wrong password), and the approximate time when the account was registered, for this you will be offered several temporary options. I would also like to remind you that it will be a little more difficult to restore, since other data will be required from you, and if the mailbox was deleted a long time ago, then it will be almost impossible to remember the data. Of course, there is a way out in such a situation, but it relates to a more problematic issue. After filling out the entire form, you should submit your request.

Let's wait a little

Now you know how to restore Mail.ru mail, all that remains is to wait for a response from the support service. In principle, if you do not want to wait several days, then from your new mail account you can directly contact the technical support of the Mail mail service. Of course, the overall result will only depend on what data you currently have, and if there is enough of it, then most likely technical service support will give you a link to set a new password.

After setting a new password for your mailbox, you can go to the main page “Mail.ru/mail - login”. Next, authorize with a new password.

How to restore Mail.ru mail using a mobile phone?

In fact, this is all done very simply, and most importantly - quickly. Of course, when entering data, we recommend that you take your time so as not to make mistakes. So, as we mentioned earlier, restore mail account You can use your phone only if you entered it during registration, otherwise this recovery option is immediately eliminated, and you should consider other options that we just talked about.

Mobile recovery

First, you should go to the password recovery page and there enter the phone number that was specified during registration. If you enter the number correctly, then after a few minutes you will receive an SMS message with a short verification code. You will need to enter this verification code into the form on the page, and then click the “Continue” button. This recovery option is extremely fast, since after successfully confirming the code, you will immediately be able to enter a new password and then log into your mailbox.

Instructions

Traditional way recovery forgotten password mailbox is the correct answer to the question. The security question is determined during mail registration. This question can be a standard one that you can select from a drop-down list, such as “Maiden's mother”, “First car make” or “Passport number”, or your own, which you will need to write during registration. The password recovery system is activated if the question is answered correctly (the answer is also indicated during registration). Try to choose a secret question in such a way that only you know the answer to avoid hacking your mailbox.

Restore the forgotten password You can also specify an additional e-mail. An additional e-, like a secret question, is indicated during mailbox registration, and immediately after registration, a letter is sent to it confirming that the address of this mailbox is indicated as an additional one, used to restore another one. If you do not know the answer to your security question, the system will prompt you to indicate additional address, to which a letter will arrive with instructions on how to recover a forgotten password.

Some postal services use mailbox validation using SMS messages. In case password will be lost from such a mailbox, the system will prompt the user to enter their mobile phone (or its last 4 digits), to which a message will be sent with special code, giving access to the password recovery system. Please note that must be specified in advance in email. Otherwise this method won't work.

People often forget their password postal system, and cannot find a way out of this situation. However, there are plenty of ways to enter.

Instructions

Additional email address. Each mail system asks this question, and if you indicated the address of another mailbox (or even several), then it is possible to recover a forgotten password. Afterwards, they will immediately send you the old password or ask you to set a new one. The box will be restored.

Secret question. The most common, and in most cases even mandatory, mailbox registration item. After answering it, you will be asked to set a new password, and the mailbox is yours again.

If you don't remember your password and didn't even specify a different one postal address, or mobile phone, it is possible to recover your password using special utilities. Yours is encrypted and stored in special directories. Everything is encrypted to protect against hacker attacks, but in extreme cases, of course, it is possible to use a decryptor for such . When accounting, there is no doubt that you are in the system with “administrator” rights.
If there really are no options, download free utility Multi Password Recovery, she has a website in Russian

Today we will talk about mail.ru password recovery. Your email was hacked or your password was stolen, how can I restore my mailbox? This happens every day and no one is immune from it. This, of course, is a little upsetting for you too. wondering how to restore mail on Mail.ru, Google or Yandex.

There are several ways out of such situations:

Standard means on restoration
An unofficial way that helped me

Standard password recovery tools

First of all, you need to go to the site www.mail.ru and under the window where you enter your email username and password, you need to click on the “Forgot your password?” link.

We get to the password recovery page, where we enter your login and click Next.

We are offered several options, depending on what you selected and filled out when creating your mailbox. You need to answer a secret question or use the second option, write the phone numbers or something else.

If you answered correctly, then in the next window you will be offered instructions on how to further actions recovery.

If you answered incorrectly, then this method will not help you and you need to move on to other options.

Formal support request

Go to the mail site again, click reset password, enter your username and click Next. At the bottom there will be a small text preceded by an exclamation mark.

If you were unable to recover your password, fill out the support request form and follow the link. A window will appear in front of you where you need to fill in as much information as possible. Fields marked with asterisks must be filled out.

After filling everything out, do not forget to indicate your contact information. e-mail address, which will receive a response from the support service.

The official processing time for your request is three business days, after which you should receive a response with further instructions. When I filled out this form, I specified my email address as gmail.

More than three working days have passed, but I still have not received a response. Perhaps mail.ru and gmail.com do not get along with each other and I will not wait for an answer. If you indicate your contact email, the chances of receiving a response from the support service will increase.

Unofficial way

After my email was hacked, my security question and additional email were changed (I didn’t indicate my phone number), I started looking for information on the Internet about how I could recover my password. The search went on for a couple of hours and on one of the sites I found out alternative option, how you can restore your mailbox to mail.ru.

The first step is to create a new mailbox on the mail. Use the mailbox of a friend or relative you trust. If you already have spare mail, here's what to do.

We write a letter to this address [email protected]. Subject - password recovery.

Here is a sample of my query letter:

The next day I received an answer:

We send detailed information what was asked in the previous letter.

I indicated almost all the data and sent them in a reply letter. The next day I received a response that my mailbox would be restored. The recovery link will be emailed to me within an hour and will be valid for 72 hours.

Literally half an hour later, an email arrives with a link to restore my hacked mailbox. My joy knew no bounds; I no longer thought that it would be possible to restore my mail. Iyyyyyyy.

After going through the password recovery procedure, I immediately went into the mailbox security settings and configured everything to the maximum: changed the password; indicated the mobile number: security question and set up some other things.

If none of the methods helped you, then write to support. If they can’t help you there, then create a new mailbox, preferably on Gmail. If you don’t know how to do this or have difficulties, you can use two instructions:

And now I suggest you watch a video tutorial on mail recovery.

Results

Today I showed you three ways to recover your mail.ru password or how to recover mail on mail. This recovery procedure took me three days, but yours may be a little different. Create complex passwords and use good ones antivirus programs, then your data will be safe.

Perhaps you have any questions or questions about how to restore your mailbox. You can ask them below in the comments to this article, and also use the form with me.

Thank you for reading me on

It's unpleasant when stranger gains access to personal correspondence. Moreover, it can harm you. Users often encounter the problem of hacking mailboxes, but do not solve it, but create a new one. In vain. In addition to losing access to information, you risk becoming an “absentee” spammer or fraudster, because it is unknown what goal the hacker of your account was pursuing. The vast majority of RuNet users use Mail.ru services, which are based on creating a mailbox. In this case, let's look at how to recover your Mail.ru email password.

Restoring using the standard method

For this type of recovery you need to know your login.

On the main page of Mail.ru, click on the “Forgot your password” button.
Enter your mailbox address and click the "Continue" button.

Attention! If you haven't used your mailbox for 5 years, it could be permanently deleted.

If the mail exists, you will be taken to the recovery page where you enter necessary information about registration data.
After filling out all the fields and entering the captcha, click the “Continue” button.

Attention! Account recovery is only possible by submitting the form. The key question method was found to be ineffective.

Next, a second page will open with empty fields.
After filling them out, click the “Submit” button, thereby your application will be sent to the support service for consideration.

Advice! Do not fill out all fields if you do not know some. With clear answers to 2-3 questions, the answer will be positive and access will be restored.

Alternative option

If nothing works and you receive a refusal, don’t be upset, try writing directly to the technical specialists. Explain to them in simple language the reason for losing the password (hacking, long-term non-use) and the circumstances why it is important to restore access to this particular account. Send the letter to: [email protected]. Topic: password recovery. All that remains is to wait for the answer.

Recovering using a mobile phone

If you indicated your phone number during registration, more easy way and you can't imagine it. You will receive a confirmation code in the form of an SMS message, with which your password will be restored in two clicks. You just need to come up with a new combination.

Attention! If you have changed your number since registration, use standard way recovery.

How I was hacked or preventive measures

There are viruses that create exact copy home page one or another Internet resource. You, suspecting nothing, enter your username and password. But instead of opening the inbox, either nothing happens, or a pop-up window appears with content of a different nature: an error, an incorrect password, or even extortion of money under a false pretext. IN in this case You need to check your system for viruses and urgently change your mailbox password.

Attention! If accounts were linked to the hacked email social networks And bank accounts– urgently change your home mailbox on the appropriate resources!

In another case, the password could be found out by deception. If you responded to a “technical support” message with an email containing information about your account, the email is no longer yours.

Attention! Technical support never requires personal user data. Such messages are deception!

So, we have become familiar with the types of hacking and methods for recovering a password from Mail.ru mail. If you do not believe in conspiracy theories, please indicate your phone number when registering. This will make your life easier and minimize the risk of losing your account.