The iPhone is charging in the opposite direction, what should I do? What to do if your iPhone stops charging
Everyone, at least once in their life, has experienced that chilling feeling when, when connecting the iPhone to the network, the treasured lightning icon was not displayed next to the battery icon in the status bar. Don't panic! It's not a breakdown. This is a diagnosable problem. Having identified the cause, you can easily and easily eliminate it without resorting to radical measures. You can find out why your iPhone won't charge on your own. It is enough just to inspect and analyze the condition of the device, as well as the charger itself.
Most often, the cause is found in the charger.
There may be two reasons why your device refuses to charge from the network. The first is related to the general condition of the iPhone itself. The second is a faulty charger. We will tell you what to do in both cases, because most often the cause is not a breakdown, but a malfunction that can be diagnosed and fixed independently, without the help of service centers.
So, you plugged in the charger, it’s working fine, but the iPhone won’t charge. Why is this happening?
Statistics show that more than half of such cases are associated with ordinary debris getting into the Lightning connector. This part fits well into the overall design of the iPhone, but is open and not protected by anything. Therefore, dust, lint and other debris that would usually be in a pocket or purse often end up there. It creates obstacles when connecting the cable, and the iPhone stops synchronizing and charging from the network. What should be your actions in this situation? How can I remove foreign debris from the connector so that the device can function again as before? This is where a regular toothpick will come to the rescue. Use it to carefully remove any stuck dirt from the connector. This must be done very carefully and only with a soft, wooden tip, so as not to damage the connector. But if you doubt your abilities, it is better to entrust this procedure to a professional.
If after this procedure the iPhone does not start charging, then the reason is not contamination.
Restarting iOS
Perhaps in this case, all that needs to be done is to simply restart iOS. This problem most often occurs on iPhone 5s or iPhone 4s. Due to a malfunction of iOS, the iPhone simply does not see the network connection. You should simply plug into a power outlet and hold down both the Home and On/Off buttons at the same time. until the iPhone restarts. When the reboot process is complete, a charging sound will be heard and you will see a screen that shows a charging animation.
If this technique does not work, then we are looking for the reason further.
Charging iPhone from the USB port of a laptop or outdated computer
In this case, charging does not start due to the fact that USB is a standard device. Charging a phone is too complicated a process for it. In this case, the phone does not have time to receive the charge necessary for normal functioning.
Damage from falling
The most banal and, alas, common case: if an iPhone, even a new one and completely undamaged on the outside, for some reason does not charge, it is likely that it was dropped or hit. Very often this happens with a gadget that has been in the hands of children. Little experimenters are especially casual with technology, and don’t see much of a difference between an iPhone and a ball. Therefore, in this case, if the device does not charge, the damaged connector is to blame, of course. A damaged connector simply needs to be replaced. And do not leave your beloved iPhone unattended.
Using someone else's cable
If you damage or lose your own cable, you will naturally try to use someone else's. This is not always a good idea, because the “non-native” one can work so slowly that it seems as if the iPhone is not charging at all. In this case, you will have to wait eight to twelve hours.
The battery is faulty
Why else might there be a problem with charging your iPhone? It would seem that everything is in order with the device, and the charger is working properly, but the process has not moved forward. In this case, the reason may be more serious. Your device is not charging because the battery is faulty. The fact is that it has a certain number of charging cycles. Therefore, it's time to buy a new one.
The charger is to blame
The second serious reason why your iPhone won't charge may be a faulty charger. In this case, the situations are different. The device is new, but charging does not start? Most likely, you were unlucky and received a defective charger. Just try charging it through something else first. If your iPhone makes a characteristic sound and you see that it is charging, then the problem is with the charging cable. But it doesn’t matter if the iPhone is under warranty, the store will replace it efficiently and on time. If the charger is damaged due to falling or getting wet, contact a repair specialist. You may have to buy a new one to see your iPhone charge again. But it is much cheaper financially than buying a new device.
So, let's summarize. Is your favorite iPhone not charging? But this is not yet a cause for concern. Explore it yourself first. Check the integrity and cleanliness of the connector. Also examine the charger. It should work flawlessly. The power source and cord must also be suitable for your gadget model. If all these conditions are met, and the device still does not charge, only specialists can help you.
Apple specialists managed to create convenient, fast and reliable iPhone smartphones that have gained popularity among millions of people around the world. But, despite the high level of reliability, breakdowns still occur in them. If the iPhone charges but does not turn on, this may indicate a fault in its electronic circuitry. Let's try to understand the reasons for the appearance of such symptoms and find out what actions we can take in this case.
Checking the battery
If your mobile device is charging but does not want to turn on, this may indicate a problem with the battery. The peculiarity of the iPhone smartphone is that it uses a non-removable battery - we will not be able to remove it and test it.
In this case, we may suspect that the discharge is too deep, so the battery needs to be checked somehow. All we can do is leave the device on charge overnight and try to start the iPhone in the morning. This procedure is often used to eliminate the consequences of deep discharge of batteries.
Standing on charge for a long time, it will be able to replenish its capacity and gain the required amount of energy. In the case of a removable battery, it could be “overclocked” with an external power supply or a “frog”, but in the case of the iPhone we can only wait and hope.
Non-removable batteries are found in all iPhone smartphones, including the iPhone 4s and iPhone 5s. If the battery in your device is removable, then you have a fake in your hands.
Checking the charger
Does your iPhone show it's charging but won't turn on? The problem may lie in the charging current being too low. As a result, a discharged battery cannot gain enough charge to start the smartphone. We do not have the opportunity to get into the inside of a smartphone with a multimeter and check the charge current. But what prevents you from using a known-good charger? We perform the following actions:
- We find a known-good charger that successfully charges other smartphones;
- Connect the current iPhone to the charger;
- Leave it overnight.
Since the iPhone won't turn on, the battery is most likely deeply discharged. That's why you need to start the charging process overnight so that the battery can recover. In the morning we wake up and try to start the smartphone. If everything went well and the device started, we take the wallet and go to the store for a new charger. It also doesn’t hurt to check how the restored battery behaves during the day.
Please note that if after such a charge the battery is quickly discharged, you should contact the service center to replace the battery.
Charging problems are often observed when using non-original chargers made by third-party manufacturers. If you want to avoid such problems, use only original accessories manufactured under the Apple brand.
iPhone recovery
If your iPhone is charging but won't turn on, you can try restoring it through DFU mode. To do this, we leave the smartphone on charge until the morning (so that it can take the maximum charge). In the next step, we will need a computer with iTunes installed.
We connect the smartphone to the computer, hold down the “Home” and “Power” buttons, press for 10 seconds, release the power button and, continuing to hold “Home”, wait another 15 seconds. At this time, iTunes should report that it has found an iPhone ready to be restored.. We confirm our intentions and wait for the results. Next, we try to turn on our smartphone.
We have already written about the procedures for restoring and flashing iPhones more than once in our reviews - use the search on the site and get the information you need.
iPhone repair
Your iPhone 6s won't turn on or charge? This fate can befall not only the 6s model, but also any other smartphone models from Apple. If the device does not show signs of life, does not respond to a long night charge and does not start even when you try to enter recovery mode, you must contact a service center.
Here, specialists will bring him to his senses - most likely, the motherboard in your smartphone is faulty; in this case, independent repair is impossible.
With the release of iOS 7, all users of the new iPhones that use the proprietary Lightning charging connector experienced certain problems when using non-original chargers and cables. This is due, first of all, to the design of the connector itself, which contains several microcircuits, one of which is responsible for checking the chip located in each Lightning wire for originality.
Cable certification identification is provided by software processes built into iOS. At the same time, it is worth noting that verification mechanisms are regularly updated and it very often happens that iPhone stopped charging after updating the software version. But it also happens that the phone stops accepting charge even when using certified accessories.
What to do if your iPhone stops charging
If there are a few tricks that can fix this:
- A temporary solution to the situation if the iPhone cannot be charged with a non-original cable can be to turn off and then turn on the phone with the Lightning cable connected. In this case, there is a chance that the iPhone will start charging.
- Another option is to do the following: Unplug the power adapter, turn your iPhone into airplane mode, and then reconnect the Lightning cable to the device. If your phone starts charging, you can turn off airplane mode.
If the iPhone still won't charge, there is a possibility of hardware problems.
Let's look at the main options.
Lightning connector is clogged
This is the simplest and most easily solved option. Very often, during operation, dirt and dust particles get into the connector, which over time roll off and disrupt the contact between the connector and the wire. At the same time, the iPhone may either stop charging, or the charging process will occur incorrectly - for example, the phone can only charge in a certain position of the wire.
To solve this problem, you need to clean the charger connector, which can be done either independently (but this must be done very carefully so as not to damage the contact group of the connector) or in a service center. In a service center, cleaning the Lightning connector is done using compressed air, special reagents and lint, which allows for the highest quality cleaning.
Malfunction of the lower cable / damage to the connector
If the iPhone stops charging, the reason for this may be a malfunction of the lower cable with the charger connector. This occurs due to mechanical damage, oxidation of the cable contacts on the board or connector contacts after moisture, or a microcrack on the cable. In any of these cases, the cable assembly with the charger connector is replaced. In our service center, replacing the bottom cable of an iPhone with a charger connector costs from 1,500 rubles (depending on the iPhone model) and is usually completed within an hour from the moment of contact.
Battery fault
Very often, the reason that the iPhone does not charge is a malfunction of the battery, which may lose capacity during operation or begin to polymerize due to exposure to external factors or conditions of use.
The first signs that the battery will soon need to be replaced are a decrease in battery life, the phone turning off with an incorrect charge indication (an iPhone may turn off at 20-30% of the displayed battery charge). In the future, if such problems persist long enough, the battery may stop charging and will need to be replaced.
Charge controller malfunction
The charge controller is a microcircuit on the board that is responsible for the correct operation of the iPhone's power circuits. Most often, incorrect operation of the controller can be caused by the use of low-quality accessories used to charge the device, or a power surge in the network during charging. This problem can occur on any generation of iPhone, but most often problems with the charge controller occur on the iPhone 5 and iPhone 5s.
In such cases, complex board repairs are required at the component level: in most cases, this is solved by replacing the charge controller chip. Please note that such operations can only be performed efficiently if you have specialized equipment, and the technician must have extensive experience in carrying out complex board repairs. Otherwise, there is a possibility of making things even worse - it is not uncommon for people to turn to the specialists of our service center who have already received unqualified service elsewhere.
Almost every user has encountered breakdowns of mobile equipment. It’s good when faults are detected immediately - there is a chance to return the equipment under warranty. But most breakdowns are discovered later. One of the most common problems is related to the battery charge. Owners of Apple devices are wondering why the iPhone is not charging, although just recently everything was fine?
Checking the charger
If your iPhone 4S (or any other iPhone) is not charging, you should immediately check that the charger is working properly. To do this, you need to find another iPhone and connect the problematic charger to it. A successful start of battery charging indicates that everything is in order with the charger. This means that the problem is with the smartphone itself - it needs to be taken to a service center, where it will be examined by repair specialists.
Don't have another charger? Then you can connect the current charger to another iPhone and check its serviceability. If another smartphone is charging, then the problem is with your smartphone - it is quite possible that it needs repair.
But what to do if your iPhone won't charge? Then we take our wallet and go to the nearest mobile phone store or Apple store to buy a new charger. An equally correct solution would be to check the integrity of the charger cable– it is quite possible that this is where the problem lies (buying a new cable will cost less than buying a new charger). You can get the cable for testing from your friends or acquaintances.
You can also use a computer with iTunes to check the integrity of the cable - if the cable is intact, iTunes will detect the connected device.
When buying a charger, give preference to original accessories - thanks to this you will get rid of problems with charging the battery. In addition, the service life of original accessories is disproportionately longer.
Checking the battery
We already know what to do if the iPhone 5s does not charge (as well as any other iPhone) - you need to check the charger and do not forget to check the cable. What should you do if your iPhone is not charging, but shows that it is charging? Possible causes of the malfunction:
- The battery life is exhausted;
- The charger is broken;
- The charge control circuit has failed.
If the iPhone shows charging, but does not charge, then the problem may be due to the exhaustion of the battery life. The charging diagram shows that the charge is in progress, but the battery cannot replenish the supply of electricity. What to do? Try turning off your smartphone and charging it overnight - there is a chance that the battery will slightly restore its properties. If there is no improvement, contact a service center to replace the battery.
As we remember, original iPhone smartphones use non-removable batteries - they are replaced at service centers.
iPhone 6s won't charge even though the charging indicator indicates otherwise? Try using a known-good charger - it is quite possible that your charger is faulty and cannot provide normal charging current. If another charger does not help, you should contact the service center.
Other repair methods
Has your iPhone stopped charging even though everything was fine just yesterday? In some cases, the problem is solved by resetting the smartphone to factory settings.– it’s all about some kind of glitch in the on-board software. If this approach does not help, and the iPhone still does not charge (or pretends not to charge), try restoring via DFU mode - sometimes this helps.
If there are no changes, contact your nearest service center - the fault lies in the system board of your iPhone.
Have you connected your iPhone (6, 7, 8, X) or iPad to the charger, but it doesn’t see it and won’t charge? This problem is faced by a large number of Apple users, and as you might think, they solve it without any difficulty.
In this article, we'll dispel a few myths about charging problems and show you how to detect and fix the cause of battery charging problems on your iPhone.
We have seen a lot of incorrect information that tells us that the device is not charging due to a faulty battery. This is partly true. Yes, the problem can indeed be caused by the battery, but before that you will face a number of other problems. The battery will not hold a charge and will heat up more than usual. But the chance that the battery will fail from scratch is one in a million.
A little food for thought - when you plug your iPhone or iPad into a power source, you don't plug the outlet directly into the battery. Think about it—you're plugging a cable into a port on the bottom of your iPhone, and that port isn't directly connected to the battery. After connecting the iPhone to a power source, it is the software that decides whether to start charging.
Replacing the battery in order to get rid of charging problems will most likely have no effect! If the hardware is causing the problem, the problem is most likely with the charging port on the smartphone, and not with the battery!
Why doesn't iPhone 6, 7, 8, X see charging? (4 main reasons)
In fact, there are much more problems that can cause a malfunction, since they are divided into subsections, subsections and subsections again... In general, in order not to burden you with unnecessary information, we have selected 4 main malfunctions that can answer the question “Why doesn’t the iPhone see charging and not charging? and help in solving it.
There is a problem with the outlet adapter or power supply.
There is a problem with the USB cable that charges the iPhone.
There is a problem with the charging port at the bottom of your smartphone.
iPhone software problem.
Is a simple software bug causing iPhone charging problems? Errors related to software malfunction on Apple devices are quite common. They can be serious and require restoration or updating of the gadget. Or they can be frivolous and can be corrected by a regular reboot.
What to do if your iPhone won't charge? Just restart your phone!
A unique solution to absolutely any problem on an Apple device. It’s funny to admit, but a reboot in most cases helps to cope with any error associated with an iOS malfunction. Our case is no exception. iOS could be buggy and not recognize charging.
On iPhone 8/8 Plus/X, press Volume Up, then Volume Down, and then hold down the Power button
On iPhone 7/7 Plus, press and hold the Power button and the bottom of the Volume button
On iPhone 6 and earlier, hold down the Power and Home button.
You may have to hold the buttons for up to 20 seconds. Continue holding until the Apple logo appears on your iPhone screen. You can also read the article: to learn more about the reboot process.
If this doesn't work and the problem persists, don't worry! We'll discuss hardware problems in the next step, but first, find out what actually happened to that user's phone.
Why won't my iPhone charge via a USB cable from my computer?
Check your USB cable for damage. Carefully inspect the USB you are using for charging on both sides. If you see visible signs of damage, then it may be time to change it.
How can you find out if the USB cable is the reason: “Why doesn’t the iPhone charge and doesn’t see charging?”
If you don't see any visible damage (pardon the tautology) on the outside of the cable, try plugging your iPhone into a USB port on your computer instead of using a wall outlet. If you used a computer's USB port, try using a power outlet. If the phone only charges in one of the cases, the problem is not with the cable.
The best way to determine if your cable is damaged is to use a friend's cable. If your phone suddenly came back to life, you have identified the reason - the USB cable is damaged.
Don't forget about your iPhone's warranty!
If the iPhone is still under warranty, the USB cable (and the rest of the items that came standard with the iPhone) are also covered! Apple will replace the cable free of charge if it has not yet been destroyed.
You can return online at or call your local Apple Store to contact tech. support. If you decide to visit the Apple Store in person, it would be wise to give advance notice so you don't have to wait in a long line.
Problem with cables not made by Apple
One of the most common causes of iPhone charging problems comes from low-quality USB cables purchased from Aliexpress, local stores, etc. Yes, Apple cables are expensive, but their quality justifies the cost.
Try using a different charger if your iPhone stops charging
There are many ways to charge your iPhone: from a wall outlet, car, computer, laptop, and many other power sources.
Remember, it's the software that says "Yes" or "No" when you charge your iPhone. If the software detects power fluctuations, it will automatically stop charging as a protective measure.
How can you determine if the cause of battery charging problems is a faulty charger?
Just like with a USB cable, the best way is to use a different charger (ask your friend or relatives). It is advisable to try more than 2 other people's charges, as some can be very picky.
If your iPhone won't charge from a wall outlet, try using the USB port on your PC. If your iPhone charges on one adapter but not on another, the problem lies with the adapter.
Note: If you charge your phone through an Apple keyboard or via a USB hub, try connecting your iPhone directly to the USB port, as this may be the problem.
Use a brush to clean the port of debris when the iPhone does not see the charger
Use a flashlight to carefully examine the charger port on the bottom of the iPhone. If you see a lot of dirt, perhaps this is the reason why the iPhone does not see charging and does not charge. The port has several small inputs (9 on the USB cable) and if at least one of them does not work, you will not be able to charge your smartphone.
If you find dirt, dust or other debris in your smartphone's port, use a brush to clean it: Take a toothbrush and gently brush the cable input of your iPhone.
The charging port may have been damaged by liquid.
One of the most common causes of charging problems is liquid damage. In this case, even if you clean all the dirt, the problem will not be solved as your phone has already been damaged.
When you contact an online service center (Apple Store) with a request to repair a charging port that has been filled with liquid, the only option that can be offered is to replace the entire iPhone. If you don't have AppleCare+, this can be very expensive. However, you won't be able to save photos, videos, or other personal information on your iPhone.
Put your phone into DFU mode and perform a recovery
Even if your iPhone doesn't show that it's charging, DFU mode may still work! DFU recovery is a special type of recovery that will reset your phone to factory settings, but your data will be lost. This will help solve software problems if they were the cause of battery problems.
