Personal account tele2 content. Mobile subscriptions (content) Tele2: what is it and how to deal with it

Any person who uses mobile communications, sooner or later, may encounter the fact that funds for unknown services begin to disappear from their phone balance. This often happens because the user uses paid subscriptions and other types of content provided on a commercial basis. It should be noted that users can refuse such offers so as not to be charged for Tele2 content. What it is and how all kinds of subscriptions work can be found out from the material presented below.

Brief information about the content

Many subscribers don’t even know why Tele2 content is paid for, what it is and why such services are needed in general. To make it easier to understand, it should be noted that the application is already installed on the SIM card, and you can find such a service on your phone if you go to the device menu. The content allows customers to receive text notifications that come free of charge and contain various information. This includes world news, currency exchange, entertainment services, etc.

This application allows people to receive only the latest world news in certain areas. By selecting the desired topic, the client will receive news via SMS to his phone. After opening the message, a brief information about the news and a link to read the full text will be provided. As soon as a person clicks on the link, payment for the Tele2 content will begin. What this is is now clear, but not all subscribers need such a service. Most people use their phone only for its intended purpose. Therefore, a reasonable question arises: how to disable paid content on Tele2? This will be discussed further.

Types of subscriptions

Weather news.
Information on the latest exchange rates.
Data from the world of politics.
Various anecdotes, jokes and other entertaining information.
World news.
News from the world of sports.
Business direction information.
Gaming industry data.
Other.

It should be noted that all information that comes via SMS is free, but clicking on links is paid. Often, information about the cost of reading this or that news is written at the bottom of the message, and after the transition, payment to Tele2 automatically occurs. You cannot pay for subscriptions with a card; if it is a card issued by a bank, all funds will be debited directly from your mobile balance.

Checking subscriptions

Not all mobile operator customers need a subscription service, but they can still be sent to their phone as an advertising mailing. This is especially true for new subscribers who have just purchased a SIM card. In this case, the service will already be automatically installed, and users may not understand why Tele2 content is paid for, what it is and how to cancel paid subscriptions. But every person has the opportunity to find out about the services that are connected to the number. To check such information, you must use one of the following methods:

One of the most reliable ways is to call the Tele2 operator. Minutes are not charged, so there are no charges for calls. To call the operator, you need to call by dialing the short number 611. At the very beginning, a voice menu will open in which you need to listen to the automatic informant, and only then you can contact the employee. This method is bad because you have to wait a certain time until the operator is free and can answer the call. After the employee answers, you can ask to list all subscriptions on the number for which money is charged.
It is not possible to pay Tele2 with a card for subscriptions, but money can disappear from your mobile balance in significant amounts, so you can check the availability of active services through your personal account. To do this, you will need to go to the operator’s website, and then log into your account. After authorization and login, the service will be available, and through it you can view all connected services and their costs.
Additionally, it should be noted that clients can personally come to the Tele2 salon in their city and ask an employee to tell them which subscriptions are assigned to the number and find out what their cost is.
The fastest and easiest method of detailing is to request SMS content from Tele2. What is it? The user enters the service combination *144*1# on the phone. After which the message will provide information about those mailings that are connected to this SIM card, with their cost. If this method is not suitable, it is recommended to use *111# request.

Funds can be debited every day. Then the funds will quickly disappear, and in order to save them, you need to know about methods for disabling such mailings.

Content ban

Many mobile operators in the country have a “Content Ban” service, after installation of which paid subscriptions and other mailings will not be activated, due to this, all funds will be saved. Mobile operator Tele2 stated that it does not have such an option in its arsenal, and customers need to use other methods to deactivate subscriptions. Other available methods will be discussed below.

Disconnection via phone

To deactivate subscriptions via your phone, you need to go to the device menu and find a special thematic section with subscriptions. After this, all services that are active will be shown, and opposite them there will be “+” and “-” icons. By clicking on them, you can disable or connect services.

There is also a special combination through which you can disable all services. On the gadget you need to dial *152*0# and make a call. After this you will receive an SMS confirmation.

Shutdown with the help of company employees

If you cannot disconnect from the services yourself, you can call the operator at 611. After connecting with the employee, he will need to provide his passport information so that the employee can establish his identity and, upon request, remotely disconnect the services. Subscribers are also recommended to visit the Tele2 branded communication salon, where employees will help solve the problem. The main thing is to have a passport for identification or a driver’s license.

Internet disconnection

If you have access to the Internet, deactivation is carried out through your “Personal Account”. First you need to go through a short registration to gain access to your data and login password. After authorization, you need to go to the “Service Management” section. Information about connected services with their brief description will appear in the new menu. To deactivate a particular service, just click on the disable button. There is no charge for such a transaction.

It should be noted that you cannot disable the “Beep” or “Automatic payment” option through your account. For this, other deactivation options are used, which can be found on the operator’s website.

If the number is used on a smartphone, clients are recommended to install a mobile application that performs the same functions as the “Personal Account”. Using and downloading the application is free, but it requires the Internet to work. It makes no difference whether you are using mobile access or a Wi-Fi hotspot.

Conclusion

Knowing how to disable content on Tele2, you can be sure that the money will be spent only for the necessary purposes, and not constantly written off. Subscribers are advised to carefully study the information in the messages, since they may accidentally re-subscribe to a particular service, after which the money will be debited again.

Each of the subscribers, at least once in his life, noticed that money from his account was disappearing somewhere, and there was no apparent reason for this. In most cases, the money goes towards a subscription fee or for some connected service or option. Very often, money is quickly spent as a fee for connected subscriptions, and this is paid content and is usually charged for this either once a week or once a day. Next we will talk about how to disable paid content on TV2 without unnecessary hassle.

What is content on Tele2?

So, paid subscriptions are entertainment or informational SMS, for example jokes or weather, etc. and all this is sent on a monetary basis. Activating a subscription is a very simple matter and anyone can perform this manipulation; to do this, you just need to press a certain combination of buttons on your communicator or you need to log in to the site and confirm your number.

On many resources, the payment for content is hidden, and this is indicated in small print at the end of the page and in such a way that all this is veiled. The client often does not finish reading the terms of content provision and simply does not notice that the subscription he has chosen is offered for a certain amount, which is initially withdrawn without even noticing. If you accidentally or intentionally connected a paid service on one of the portals and want to unsubscribe from it, you just need to follow a certain algorithm, which will be described further.

Ways to disable paid content on Tele 2

The first thing you need to do is visit the official Tele2 resource. Log in to your Personal Account (if necessary, register). In this section, we look at the list of connected options and make sure that nothing extraneous has been connected.

If something is wrong, then we call the Tele2 technical support service and explain the problem in as much detail as possible. Tele2 operators reach out to you at the optimal time, informatively and politely trying to help the subscriber. They will disable paid content or tell you how to do it (usually there are several options to choose from and the subscriber can choose the most optimal method for himself).

If you wish, you can always visit the nearest Tele2 office, which is located nearby. After contacting a consultant, you can expect qualified advice and assistance in unsubscribing.

From all of the above, we can conclude that content on Tele2 can be disabled in several ways, and in the future there is no need to send suspicious SMS and respond to them. Before you do this, you need to make sure that the service offered is completely free, and in our time this is rare.

If by chance you activate something, you can use the recommendations presented above and this will subsequently save you from unnecessary financial waste.

Tele2 content is among the special applications on the SIM card of the new version of the menu from the Tele2 operator. What are the benefits of having such an application on your phone? The opportunity to receive free messages on your device with fresh and relevant information. What type of messages could these be? Political news; business information, sports news and news from the world of culture; latest exchange rates and weather forecasts; interesting aphorisms and funny jokes. In addition, you can download your favorite melody or image.

This service becomes your personal baggage with fresh and relevant information. You will not need to specifically search for material on topics that interest you; everything will come to your phone automatically. However, what to do if this option has become irrelevant and you want disable paid content on Tele2?

To disable messages on one or more topics content from Tele2, follow these steps:

Go to the “Tele2 content” application menu and select the “my themes” section. This will show you the topics you are connected to.
You need to select the topics indicated by the plus sign and click on the names of the topics themselves;
In this case, the plus sign next to the topic should change to a minus. If this happens, the shutdown was successful.

To turn off all content messages from Tele2, you can dial a simple combination *152*0# and make a call. The application will stop sending automatic news and messages.

Another method that can be used to disable the “Tele2 content” option is to make an outgoing call to the number 611 . After the system automatically responds, an operator will answer you after a while. You can ask him to disable this service. Be prepared for the operator to ask for your passport information.

Quite often you can meet a person, a subscriber of the mobile operator Tele2, who uses additional services, various content, etc. Recently, there have been discussions on the Internet from dissatisfied users who were connected to CBG content without their knowledge. This is discovered when detailing expenses; there may be a line like “k9830004”. Let's take a closer look at what this means and the reason for such connections.

What is CBG content and the reason for the subscription?

CBG (Content billing gateway) is a platform that allows Tele2 to withdraw funds from the account for the purchase of services, but only after approval by the subscriber himself, via SMS or call. There is no need to confirm anything else, and the balance will slowly begin to empty.

But recently, a picture has been observed that even if a person disables paid resources that he does not need, subscriptions are still automatically connected.

Subscriptions appear, according to Tele2 operators, on the user’s own initiative (negligence). Often, people fall for a Push request sent by the operator to the subscriber as part of an interactive service, and if he responds to it, he is automatically connected to the paid service.

The subscriber is not notified about the new connection, but money is simply withdrawn “quietly”. Very often, content is connected along with the purchase of a new Tele2 number. We recommend that you check for unwanted services after purchase.

How to check if there are paid subscriptions?

Various pictures, photos, weather forecasts are sent to your mobile phone every day;
The balance amount is rapidly decreasing;
Call *189#. An icon will appear with a choice of one of two: “Information about all subscriptions” and “Disable all subscriptions”;
Dial *153#;
Go to the website - my.tele2.ru. Next, go to your personal account and take a look. Here you can see information on how to disable services via SMS.

By logging into your personal account and receiving detailed expenses, you can see the availability of all paid subscriptions. Wait for the SMS with the code to arrive. Below are the most famous commands:

cbg k9830004;
cbg k9830070;
cbg k9830001;
cbg k9830006;
cbg k9840753.

These commands correspond to a specific service: online weather, Russian news, mobile karaoke, photo lessons (CBG K9830004). The fee for these services is small - usually no more than 10 rubles. within 24 hours. Let’s say for karaoke and photo lessons you need to pay 8 rubles per day.

How to disable CBG content subscriptions

Conclusion

If you have an arbitrary charge for CBG content, don’t worry, everything can be resolved very quickly. We recommend trying option No. 1 (indicated at the top) by creating a content personal account (CLA). It's absolutely free. Keep in mind: as long as you have an amount on your balance that is a multiple of zero, the money will not be debited from you.

If, after receiving invoice details, you have encountered charges for ordering some services, then this article is for you. Ordering Tele2 content - what it is, how the service is connected and how to disable it - today we will talk about everything a person needs to know about mobile subscriptions.

Briefly on the topic

Ordering content on Tele2 is consent to the provision of certain paid functions or materials.

What is it

So, what is ordering content in Tele2? We are talking about a variety of services that are provided to the subscriber on a paid basis:

Color pictures, logos, melodies, games and applications that the subscriber downloads through the SIM menu
Entertainment services, such as weather information, horoscope, news, etc.
Payment for “Voices” in the social network “VKontakte” and “Okov” in “Odnoklassniki”
Subscription to use multimedia content from third party sites

How to connect

Let's list the ways in which a subscriber can subscribe to the service:

SIM card menu
Sending messages to a short number
Call to a short number
Visiting third-party sites with multimedia content
Website wap.tele2.ru, focused exclusively on paid services
Reply to a received push message

How to disable

How to disable ordering content on Tele2? In order to subscribe or subscribe with a monthly fee, you can use the following methods:

1. Call the Tele2 contact center at 611 , write to specialists via Viber or Telegram, fill out the feedback form on the official website or visit the nearest service point. The company’s employees will tell you when the request to connect the service occurred, and how much money was written off, and most importantly, they will help you turn off everything unnecessary
2. "Personal account". How to disable ordering content on Tele2 through the “Personal Account” on wap.tele2.ru. The method is simple and accessible to every subscriber. Log in through a special form on the website wap.tele2.ru, open the “Manage Subscriptions” tab and disable all unnecessary services.

1. By dialing the short command *189# and a call button, you will receive a message with a list of active subscriptions on your number. Information on how to disable each subscription (corresponding short code) is attached.

Download from the AppStore and Play Market, and then install the “My Tele2” application. Here, in addition to many other functions, management of paid services and subscriptions is also available. Menu-Tariffs and Services-Manage Subscriptions

Watch video instructions: