Official iPhone exchange for a new model. Trade-in iPhone in Russia - program conditions, which iPhones are accepted, how to calculate the price of an old smartphone

Devices are subject to exchange if the gadget does not turn on, the glass is broken, the case is deformed, liquid has entered, or you just want to exchange your old one for a new one of the same kind.

Be sure to know your iCloud

If you do not know iCloud, it is impossible to exchange the device

Exchange takes from 3 days

New machine warranty

The cost of replacing iPhone and iPad with a new one

iPhone, Apple Watch Replacement cost

iPhone 6 from 6000 rubles
iPhone 6 Plus from 6000 rubles
iPhone 6S from 6000 rubles
iPhone 6S Plus from 6000 rubles
iPhone 7 from 6000 rubles
iPhone 7 Plus from 6000 rubles
iPhone 8 from 6000 rubles
iPhone 8 Plus from 6000 rubles
iPhone X from 6000 rubles
iPhone XS from 6000 rubles
iPhone XS Max from 6000 rubles
iPhone 11 from 6000 rubles
iPhone 11 Pro from 6000 rubles
iPhone 11 Pro Max from 6000 rubles
Apple Watch from 6000 rubles

iPad Replacement Cost

iPad Air from 6000 rubles
iPad Air 2 from 6000 rubles
iPad mini from 6000 rubles
iPad mini 2 from 6000 rubles
iPad mini 3 from 6000 rubles
iPad mini 4 from 6000 rubles
iPad PRO 12.9 from 6000 rubles

In life, there are various force majeure circumstances, which often end badly for mobile technology. The new iPhone 6 plus sometimes "dies" for various reasons.

Most often, smartphones fail due to the fact that they are drowned. Water, getting into the charging channels and the headphone jack that are not protected from moisture, the slots for the speakers and microphone then enters the case, causing a short circuit.

Usually, contacts burn out, less often - peeling of the matrix and “burning out” of pixels. Sometimes, water gets into the department with a sim card. SIM card contacts are covered with a layer of oxidation, which disables the phone.

The most fatal “wet” failure in terms of data storage is water ingress into the battery compartment and / or instead of mounting flash memory. The first leads to a closure, the second - the loss of everything that was not reserved through the exchange of data with iCloud.

The second most common reason for the failure of these devices is breakdowns associated with excessive force on the case from the outside (phone falls, bumps, etc.).

Damage is caused in a variety of ways: from screen chips, which bring with them guarantees of the appearance of a “web” on it, to unforeseen folds of the case, which make comfortable use of the device impossible.

These, like many other similar cases, make owners sad if they happen. It is especially offensive for those who bought a new iPhone 8 or iPhone 8 Plus, since the price tag for the “top” Apple equipment in official stores is approximately 60 thousand Russian rubles.

There are not many obvious ways out for iPhone owners: it is expensive to contact the official center, because the guarantees do not cover damage to the equipment used due to the fault of the owner; not official - dangerous, because it will be difficult to demand anything from them in court if your iPhone is spreading into parts all over the world.

Not many people know that in this situation you can solve your problem by going to special points and exchanging iPhone 8 Plus - iPhone X for a new one (there are several such points in Moscow).

An exchange is the best way out of a situation with a broken gadget in the event of the expiration of the warranty or its termination due to damage incurred.

Benefits of the exchange

This move has many advantages, here are some of them:

The exchange involves receiving a smartphone, the characteristics of which are similar to those of the broken one (if you bring your iPhone 8 Plus with 256 GB of memory for an exchange, you will not be given, for example, an iPhone 6S or any other except the same iPhone 8 Plus, only working) ;
An exchange with a surcharge will cost the user less than buying a new phone (for example, an iPhone 8 Plus, which costs about 60 thousand in the official store, will cost about half its cost when visiting the “exchanger”). This is especially felt by users of the iPhone 8 Plus with a large amount of memory "on board" (128/256 GB);
The exchange made in the service center will give you the right to receive warranty repairs within three months from the date of receipt of the phone;
The exchange is safer than the services of unauthorized workshops that repair equipment illegally;
An exchange with a surcharge as a result for the consumer is the receipt of a completely new phone in exchange for the old one.

Exchange rules

If you decide to exchange your phone. The first and most important rule is that the phone must be unlinked from icloud. Refurbished devices are also allowed (replacement of the screen, cables, etc.). When checking at an exchange point, traces of unauthorized soldering, replacement, etc. may be found on the motherboard and other parts of the device, which will increase the cost of the exchange of this device.

Also, your phone will check the series numbers of the motherboard and the device itself - they must match and be easy to read for the exchange to be successful.

However, it is possible to change the glass and display.

Some items do not allow exchange if the damage caused to your phone is critical and the latter cannot be repaired.

Many of these items require users to unlink their device from iCloud. No need to worry, this is just a measure to prevent attempts to exchange stolen equipment for "clean".

In the event that in exchange offices you are “turned off the gate”, then there are two exits mentioned at the very beginning of the article.

Again, we warn you against the temptation to visit non-specialized establishments that provide repair services for Apple equipment. Behind the low price, often, there is a lack of professionalism of employees, savings on spare parts or involvement in the market for the sale of stolen equipment. In general, the risk is unjustified.

03.11.2017 Promotion has expired

Discount on a new iPhone = the cost of buying back an old iPhone + an additional discount of 5,000** rubles

Promotion terms:

The promotion has ended. You can familiarize yourself with the new conditions of the promotion.

Participation rules:

Bring your iPhone to the MTS sales office.
An office employee will evaluate your smartphone using a special program and will name the purchase price based on the Partner’s price list***
Get a new iPhone at a discount equal to the purchase price of your iPhone.

** An additional discount of 5,000 rubles is valid for the purchase of iPhone 8/8 Plus.

*** Get acquainted with the price list of the Partner of LLC "Mobitech", with the price list of the Partner of LLC "Belmont".

Important!

Used iPhones must be in good condition with no significant external damage to the case and screen, with working function buttons, and no signs of damage from contact with water.

Used iPhones must be purchased in Russia from authorized dealers (the list is available at www.apple.com/ru)

You can find out the details of the promotion

11/03/2017 to 11/30/2017 in MTS stores (RTK JSC, OGRN 1027739165662, 109147, Moscow, Vorontsovskaya st. of age, it is possible to return a used Apple iPhone smartphone (models from iPhone 4 and newer) and get a discount when buying a new Apple smartphone instead of an old smartphone handed over under the promotion (the redemption is made by the Promotion Partner - Belmont LLC, OGRN 5167746493547, 125047, Moscow, 4th Lesnoy pereulok, 4, office 511, and OOO Mobiteh, OGRN 1177746461859, 109147, Moscow, Taganskaya st., 17-23, room 1, floor 2, room 26, hereinafter - Partner), as well as an additional discount of 5,000 rubles when buying an iPhone 8 / 8 Plus. The organizer of the action has the right to refuse to accept the old smartphone in the presence of obvious damage. When buying a promotion, a smartphone can be issued on credit, except for a loan under a free payment scheme. The offer cannot be combined with other discounts and special offers. A customer who has returned one used smartphone can only receive a discount on one new purchased smartphone. The number of smartphones participating in the promotion is limited. The organizer of the promotion reserves the right to terminate the promotion ahead of schedule in the absence of promotional goods. Details of the promotion, including information about the list of stores, the list of smartphones, the amount of the discount and the list of damages that limit participation in the promotion, check other details of the promotion with employees in MTS stores and on

iPhone exchange is a profitable offer for users of Apple technology. If your gadget cannot be repaired, you can get a new one, of the same model with a guarantee, by paying a certain amount, which will be known after the diagnosis. The price of this service depends on the condition of your smartphone.

How is an iPhone exchanged in Moscow?

Apple has provided for the possibility of exchanging an iPhone for a new similar one with a surcharge. Has your iPhone been impacted or flooded with water and the situation is hopeless? You can exchange a smartphone of any model for a new one and get a 1-year warranty.

To implement this event, contact our manager at the number indicated on the site, or leave a request. You can bring the device to the service yourself, or order a courier who will deliver the iPhone for the payment indicated on the site.

The branches of our center are located near the metro, so you do not have to look for them for a long time. After a free diagnostic, which will be carried out by our masters, the manager will call you and discuss all the nuances of exchanging an iPhone for a new one with an additional payment.

Once approved, we submit a request to Apple to replace and recycle the smartphone. After a few days, you will be able to pick up a new iPhone of the same model with identical memory and color.

Conditions for exchanging an iPhone with a surcharge

Only iPhones according to EUROTEST and ROSTEST standards are accepted with a 1 or 2 year warranty, with any damage. We do not consider refurbished devices that are assembled from parts of different smartphones.

The following factors affect the iPhone exchange price:

appearance: the fewer defects on the device, the cheaper the service will be;
moisture penetration: the transaction will be beneficial for the user;
whether the equipment was serviced in another service center: it is important that the workshop does not leave any damage to the internal parts.

Do not attach non-working accessories without external defects to the phone. Unlink your iCloud account before handing in your gadget.

About company website

Our experienced craftsmen have repaired more than 140,000 gadgets over the 8 years of the service center. Engineers of the site workshop in Moscow are trusted with the restoration of the functioning of the insured equipment of leading insurance companies. We fix Apple devices of any complexity. Qualification of specialists is constantly improving.

We use only original components from the manufacturer, advanced professional equipment from Weller, Ersa, Olfa, Fluke, so we are ready to be responsible for the quality of work performed and installed parts. the site issues a warranty card of 90 days for services, and from six months for spare parts. This document entitles you to free repair and out-of-order delivery. As our practice shows, out of 100 devices, the performance of which we have restored, only one is returned for warranty service.

Our prices are optimally correlated with quality. You do not have to wait long for the repair to be completed, since the elimination of light breakdowns takes about 30 minutes, more complex ones are made as soon as possible and agreed in advance.

If you don’t have time to visit the master, order a courier service who will pick up the gadget in a place convenient for you, issue a numbered receipt, which will contain your data, model and serial number of the smartphone, take it to the master, and after repair bring it back along with an act of completed work and payment receipt.

There is a possibility of departure of the engineer for repair to your house. For more information, call our operator.

We are talking about trade-in iPhone in Russia.

July 26 in Russia was launched the official program of accepting old iPhones in exchange for new ones (trade-in). What are the conditions of the program, which iPhones are accepted, is it profitable or better to sell the iPhone on the secondary market? We dealt with the work of the trade-in program in Russia in detail in this material.

What is a trade-in?

Trade-in - a program to exchange old devices for a discount when buying a new one. When handing over a device for trade-in, it is evaluated based on the relevance of the model, its technical and external condition. The amount for which the device was priced is provided to the user as a discount on the purchase of a new one.

In the simplest terms, you bring your old iPhone to the store, return it (after evaluation) and immediately get a discount on the purchase of a new iPhone in the same store.

Why did Apple launch a trade-in program in Russia?

Apple officially launched its own trade-in program back in 2013, but it did not start working in Russia. Well, now the company has come to its senses, or did they decide to give the Russians the opportunity to rent out old iPhones?

In fact, Apple's official trade-in program never made it to us. The program for exchanging old iPhones for new ones was launched by Apple's Russian partners - retailers Svyaznoy and re:Store. However, there was probably an indication of the launch of the program “from above”. In June 2017, Apple's main competitor, Samsung, launched its trade-in program in Russia. Apparently, Apple did not want to lag behind.

Where to sell old iPhones in exchange for new ones?

Initially, the trade-in program was launched in re:Store and Svyaznoy. By contacting the salons of these stores, you can evaluate and, if you wish, return your old iPhone in exchange for a discount on the purchase of a new model.

In the near future, the trade-in program will also be launched at M.Video. The retailer is reportedly finalizing an agreement with Apple to provide its customers with such an opportunity.

Until when is the trade-in program valid?

According to the first data, the trade-in program in Svyaznoy and re:Store was supposed to be open-ended. However, when studying the rules of the program, we noticed that in re:Store the promotion is held from July 22 to August 13, 2017. The rules of the Svyaznoy trade-in program do not specify the deadlines for its completion.

Which iPhones can be returned under the program?

As part of the trade-in program, you can return the following iPhone models:

iPhone 4 8/16/32 GB
iPhone 4S 8/16/32/64 GB
iPhone 5 16/32/64 GB
iPhone 5S 16/32/64 GB
iPhone 5C 8/16/32 GB
iPhone 6 16/64/128 GB
iPhone 6 Plus 16/64/128 GB
iPhone 6S 16/32/64/128 GB
iPhone 6S Plus 16/32/64/128 GB
iPhone 7 32/128/256 GB
iPhone 7 Plus 32/128/256 GB
iPhone SE 16/32/64/128 GB

In other words, you can trade in any used iPhone, starting with iPhone 4.

Which iPhones are eligible for the program discount?

The discount for the return of the old iPhone is issued for the following models:

iPhone 6 32 GB
iPhone 6 Plus 32/128 GB
iPhone 6S 32/128 GB
iPhone 6S Plus 32/128 GB
iPhone 7 32/128/256 GB
iPhone 7 Plus 32/128/256 GB
iPhone SE 32/128 GB

Can I sell my iPhone for a downgrade?

Let's say you don't like your iPhone 6s Plus because of its size. Under the trade-in program, you can turn it in and get a discount on the purchase of a compact iPhone SE, there will be no problems with this.

Can I get an installment plan when buying an iPhone under the trade-in program?

No, you can only purchase a new iPhone after receiving a discount for returning the old one for cash or on credit. Moreover, no other discounts for the purchase of an iPhone when receiving a discount for the return of an old smartphone are not available.

How are old iPhones priced?

The amount of the discount on the purchase of a new iPhone for the return of the old one is determined after:

smartphone testing using a special application from Belmont Trading, which evaluates the technical condition of the device,
inspecting the appearance of the iPhone,
check the functionality of iPhone functions.

When the store employee has determined the cost of the old iPhone, it is announced to the buyer, who can refuse to change it if the size of the discount provided does not suit him.

How to evaluate your iPhone without leaving home

On the official website of Euroset, a system for estimating the cost of old iPhones that participate in the trade-in program is available. When evaluating, it allows you to take into account the model, technical and external condition of the smartphone. True, not all models are represented in the list of iPhones available for delivery in the system, so this calculator should be used only for a preliminary assessment of your smartphone.

What is the maximum discount for returning an iPhone?

The maximum possible discount on the purchase of a new iPhone for the delivery of the old one is 30%. This means that by handing over, for example, an iPhone 6s with 64 GB of memory in excellent condition, you will get the opportunity to purchase an iPhone 7 Plus with 256 GB of memory at a price immediately reduced by 31 thousand rubles.

What is more profitable - to sell the old iPhone or sell it in trade-in?

As foreign practice shows, selling an old iPhone on the secondary market is more profitable than selling a smartphone under the trade-in program. However, if you don't have the time or inclination to deal with selling your old iPhone yourself, the trade-in program will really help.

My iPhone is in terrible condition, can I exchange it?

Under the trade-in program, iPhones with breakdowns and poor appearance can be accepted. But it should be understood that the size of the discount in this case will be reduced. In addition, frankly “dead” iPhones may not be accepted by Apple retailers.

I bought an iPhone in installments, can I participate in the promotion?

According to the rules, iPhones that were purchased under the installment plan without a down payment and overpayment do not participate in the promotion.

Is it possible to get money in hand for the return of the old iPhone?

No, you only get a discount on a new iPhone for a trade-in of an old iPhone. Cash is not issued.

Can I trade in someone else's iPhone through the trade-in program?

When you trade in an old iPhone, you must prove ownership. According to the rules published on the official website of re:Store, for this you need to deactivate the Find My iPhone function on the device. The need to have available documents confirming the fact of purchase, according to the rules, is optional.

A few more important points

If you agree to trade-in your iPhone, all information will be deleted from it. We recommend that you take care of creating a fresh backup in advance.
An iPhone returned under the program cannot be exchanged or returned.
The exchange of an old iPhone for a new one is done one by one.
You can only buy a new iPhone at the store where you returned your old iPhone.
Only individuals who have reached the age of 18 can take part in the promotion.

Will the program be extended to iPhone 7s and iPhone 8?

In September 2017, Apple will release its new flagships -