Why doesn't the computer see the zte phone. The most common causes of the problem

As a rule, if the computer does not see the Android phone connected to it, then the problem looks like this: the charging process is displayed on the smartphone screen, but there is no access to the files located on it and to the device itself. In this article you will find out why the computer does not see samsung phone via USB.

The reasons may be the following:

Damage to the USB cable

A cable malfunction may not always be immediately visible. Very often charging wire may fail without obvious external signs. The reason for this is the low-quality devices that the market is teeming with.

To check the functionality of the USB cable, just connect it to another computer, and for greater reliability, to another phone. If these actions do not produce results, then the wire needs to be replaced.

Damage to the computer USB port

It is impossible to repair the port without the help of a specialist, but you can check it simply. If the computer does not recognize the smartphone, then you need to connect through another USB port. If it helps, it means the cause has been found, if not, let’s move on.

System problems in the phone

Sometimes the problem of lack of connection can be solved very simply: by turning off the smartphone, removing the battery from it for a few seconds, returning it to its place and turning on the device. Simple and effective.

Phone jack failure

If the phone has been damaged by water, or its connector has been mechanically damaged, then this may be the problem. Alas, if cleaning the socket does not give any results, then only replacing the damaged part will help.

Incorrect connection settings

In the device settings, you need to find the menu for USB connection to a computer. In many Samsung models, it is located at “Memory” > “Properties”. If by default the checkbox is next to USB usage as a modem - remove it, find the “Media device” item and activate it.

Driver problems

They are solved by installing drivers from the “native” disk, or downloading them from the manufacturer’s official website.

Also, the problem may be that power is turned off on some ports on the computer. You can check this by going to the “Control Panel”, finding the item “Hardware and Sound”> “Power Options”> “Power”. Next, open the appropriate settings and click on change additional parameters. In the menu that opens, open USB parameters, and then the parameters for temporarily disabling the USB port. Change its value to “Prohibited” and activate it with the “Apply” button.

Problems with device drivers

In “Device Manager”, select “ Portable devices” should be without any warning signs. You should also check the functionality of the device through “Properties”. If it is not there, then you need to reinstall the corresponding driver.

Another solution would be to update your smartphone drivers. On the Samsung Galaxy A5, as well as on other models of the brand, this can be done using the Samsung Kies software.

Android OS malfunction or viruses

In this case, cleaning the phone with an antivirus, resetting the settings to factory settings, or completely flashing it can help.

As you can see, there can be a lot of options for why the connected Samsung phone is not located on the computer, so to find a solution you need to be patient. We hope everything works out for you!

Modern smartphones no longer require a connection to a PC. In the first half of the 2000s, it was possible to install something new on a communicator or smartphone only using a PC. And in those days a computer was also required for serious settings. mobile device. Now you can connect Android to your computer without much difficulty, but this action has become required extremely rarely. And yet we will tell you how to connect your phone to a PC.

There is one wire and ground wireless methods connections. The first one is the easiest, but there are a lot of problems with it. Sometimes the computer does not see the device, which causes natural hysterics in the user. In this material we will try to help in just such a case.

If you have connected your smartphone to your computer using a wire, but the desktop operating system does not react to this in any way, then you need to take a few simple steps:

• Replace the USB cable. The fact is that some wires serve only to transmit energy - work with information flow they simply are not capable. This is especially true for cables purchased from Chinese online stores.
• Try plugging the wire into a different USB port. It has been noted that high-speed USB 3.0 connectors sometimes do not recognize some devices connected to them. Therefore, try connecting the device to an old one USB port 2.0.
• Try connecting the gadget to another computer. It is advisable that it work using a different version of the operating system. If such a problem is observed there, then something happened to your microUSB connector or some other components. Unfortunately, we cannot help in this matter - you will need to have your smartphone repaired.

Other wired connection problems

Not everyone suspects this, but an unlocked device cannot be synchronized with a PC. If you decide to connect Android to your computer via USB, then first enter the code, draw a pattern or provide your fingerprint. Of course, this does not apply to those devices that do not have a secure lock.

Connecting via USB to a computer with an operating system also causes certain problems. Windows system XP. At the time of her popularity, no touchscreen smartphones did not exist, and therefore the corresponding drivers are not built into it by default. You can correct the situation by downloading the Media Transfer Protocol (MTP)

On any other computer you may also need to install a driver. It is usually installed automatically the first time you connect via USB. But there are exceptions when something interferes with the system. If this is the case for you, then go to “ device Manager" In the list you will see your device, currently unnamed, marked in yellow exclamation point. Click on it right click mouse by selecting context menu paragraph " Update" Next, follow the advice in the pop-up menu. So you can produce automatic search drivers in the appropriate Microsoft database or install the driver stored on the PC (then you first need to download it from the manufacturer’s official website).

It may also make it difficult to connect to a computer. activated mode « USB modem" Disabled along the way " Settings» - « Wireless networks » - « More» - « Modem mode».

It should be noted that smartphones have several modes wired connection to PC. It is possible that you accidentally selected one that is not supported by your computer. You can change the mode by clicking on the corresponding notification (it is always displayed when the device is connected to the PC). You need to enable MTP (Media Device) mode.

Finally, enabling USB debugging can help in some cases. To do this, do the following:

Step 1. Open the section " Settings" and find the item " For developers».

Step 2. In this subsection, activate the checkbox of the item “ USB Debugging».

Connecting to a computer via Wi-Fi

There are several ways to connect Android to a PC without using a cable. The easiest way to use for these purposes is Wi-Fi technology. Of course, your apartment should have a router, because the connection will be made with its help.

Theoretically, you can synchronize using built-in tools, but this path is too long and complicated. Therefore we recommend that you use Airdroid or some other similar application. Let's use his example to figure out how to connect to a PC over the air:

1. Install and launch Airdroid.

2. When you first start, you can register an account or press the inconspicuous button “ Login later».

3. Next, the program will offer to transfer all incoming notifications to the computer. Click the button Accept" In some cases, you will be additionally transferred to the corresponding section of the settings, where you need to check the box next to the Airdroid notification mirroring service.

4. Next, you can transfer files to your computer, record the screen, take screenshots and perform other actions. On a PC, to do this, you need to open a browser and go to the address displayed in top line applications.

5. If you register an account, you will be able to synchronize by going to more to a simple URL: web.airdroid.com.

6. If you want to end the connection, go to the application and click on the “ Disconnect" You can also click on the “ Log out”, then confirming his actions.

Connecting mobile phones to personal computer Using USB doesn't always go smoothly. We will talk about the main causes of equipment conflicts and their elimination.

1. Check for drivers and reinstall. If it doesn’t help, then it’s a hardware issue.
2. Use your fingers to explore every inch of the wire.
3. If you don’t find any creases, then ask a friend for a phone with the same USB input. Check if the computer recognizes his device.
4. To finally make sure that the cord is faulty, borrow several of the same USB from friends and check with your phone. Did the computer see the mobile phone? So it's the cable. The solution is to buy a new USB.

We have sorted out the most common problems connecting laptops/PCs to phones via USB. If our advice did not help you, take the gadget to the center service. On video experienced master will tell you how to connect phones to Android based via USB. We wish you success!

The problem that arises for many users of smartphones with completely different operating systems.

In this article, we will, if possible, reveal all the possible and most common causes of this problem, and also help give the necessary advice on how to eliminate them.

Why does the computer not see the phone via USB, but is charging?

Having connected your smartphone to your PC, you expect that a notification window should pop up in front of you, requesting or already confirming the connection of the smartphone to the computer.

If nothing like this is observed, but only automatic battery charging has turned on, then you need to proceed as follows:

1. The system unit of a PC or laptop can have from 3 to 10 USB connectors. Some of them are designed for mice, keyboards, modems, flash memory cards and other devices. Quite often, USB connectors on the front panels do not support mobile devices. Try plugging the cord into another USB input, preferably black (USB0), since it is intended for working with gadgets.
2. If you have other universal cords at home, then try using them. It is quite possible that the reason lies in the problematic USB cable.
3. The problem may be related to the mobile device socket itself. If it is too loose or moisture gets in, malfunctions may occur. Try charging your phone through a wall outlet. If the charge goes on, then the problem is not in the socket.
4. Just in case, connect your smartphone to another PC. Perhaps due to the recent reinstalling Windows, the settings have gone wrong, or some drivers have not been installed. It's unlikely, but it happens one in a million.

Ask yourself, do flash drives connect to your computer? If not, then check its settings manually. To do this, go to Control Panel => Troubleshooting => Device Settings. This automatic elimination problems.

If this method didn't help, then try in Generic USB Hub disable power saving mode.

Be sure to check your gadget's default settings. If the charging only mode is selected, then it is natural that the computer does not see the phone via USB.

You can tick absolutely all the points, except MIDI, because practically no one uses it anymore.

Why doesn't the computer see the Android phone via USB and charge?

If a problem arises, it’s worth analyzing whether your computer always detected the phone, or did it just happen now? Has the phone stopped being visible via USB on its own, or after certain manipulations?

More and more new smartphones are being released every day, with updated software installed. If you are the owner of an old PC by today's standards, then most likely the phone is not visible due to the lack of certain plugins. Try installing the MTP protocol – Media Transfer Pritocol.

The new generation of Samsung, starting with Samsung models Galaxy S3 may require installation of this program. If, on the contrary, your PC is more modern, and your phone is not from latest models It's most likely worth updating your Android version.

Now consider the situation when the computer does not see Windows smartphones phone 8.1 and new Windows phone 10. Remember that smartphones with Android OS and Windows phone, which have a graphic or digital key locks must be unlocked when connected to a PC, only then will you have access to all folders.

When connecting to a PC, check whether a notification appears or the USB icon is displayed. If no signs are visible on the smartphone screen, open the connection settings, it will describe in detail what type of device your smartphone is connected to (as a camera, as a memory card, or as a full-fledged gadget).

Windows phones have many, many connection modes, so it's always worth checking which one is selected before you panic. The best option– MTP mode, which allows you to exchange all files.

Also, the computer does not see the Android phone via USB, but it charges in cases where the drivers on the computer are outdated, or they do not fit the model of your phone. This problem is common on new phones whose trademarks relatively recently appeared on the market.

If you scour the Internet, you can see that owners of the brand new Xiomi Redmi note3 often encounter similar situations.

In such cases, you should proceed as follows:

People experience great inconvenience when connecting their smartphones to a PC. Iphone owners. operating room iOS system quite complex and specific. If it happened that when connecting iPhone or iPad to PC, the device is not displayed, then you should try the following methods:

1. Try to force reboot the system. Moreover, by doing this, not by turning the phone off and on again, but by simultaneously pressing the “Home” button and the lock button. If your PC and smartphone are working properly, this should work.
2. One of typical problems- myself USB cable. It often happens that you have to use a non-original lace. If you purchased a cheap low quality cable then that's the problem, it just doesn't display external device and can only charge the battery.
3. Your computer may not have been updated for a long time. iTunes version. Remove existing program and install a new one from the official website.
4. Many people think that it's all about the firmware, but this is not so. Don't write off updating iOS version. If your phone doesn’t glitch or throw you out of programs, then try resetting your geolocation in the settings. This should help.
5. A firmware update may only be necessary if it is broken. Worldwide famous application Cidia, which allows you to install paid content free, often causes incompatibility between a smartphone and a PC. At first this appears as the impossibility of importing certain files, and soon the PC stops seeing the phone. By updating the firmware, you will remove this application and everything should work again.

Note! If for some reason you are unable to use standard exchange data at USB help, don’t be upset, because you can exchange between devices in other ways:

• Synchronization using virtual storage.
• Wireless exchange programs – AirDroid.

Hello everyone, today I’ll tell you how to solve the problem that the computer does not see an Android phone via USB. If you are faced with the fact that the phone does not connect via USB, that is, the computer does not see it, in this guide you will find all the options known to the author for the reasons for what is happening, as well as ways to fix the problem.

The steps below apply to Android phones, as the most common among us. However, they can be used to the same extent for Android tablets, and some points can help you understand devices on other OSes.

Windows doesn't see android phone

I think it’s worth starting by answering the question: did the computer always not see your phone or did everything work fine before? The phone stopped connecting after actions with it, with the computer, or without any actions at all - the answers to these questions will help you quickly figure out what exactly is the matter.

First of all, I would like to note that if you recently purchased a new Android device and it is not seen by a computer running Windows XP (at the same time old phone on Android can easily be connected as a USB flash drive), then you should either update operating system to one of the currently supported ones, or install the MTP protocol (Media Transfer Protocol) for Windows XP. You can download MTP for XP from the official Microsoft website here:

http://www.microsoft.com/en-US/download/details.aspx?id=19153. If suddenly for some reason this fix is ​​not available, this happens with MS, then you can merge it from the Yandex disk https://yadi.sk/d/u9K_mOUIuXheG

After installation and restarting the computer, your phone or tablet should be detected.

Now let's move on to the situation where the phone is not visible via USB in Windows 7, 8.1 and Windows 10. I will describe the steps in relation to Android 5, but they are similar for Android 4.4.

Note: For devices that are locked graphic key or password, you need to unlock the phone or tablet connected to the computer in order to see the files and folders on it.

Make sure that the phone itself, when connected via USB, reports that it is connected, and not just for charging. You can see this by the USB icon in the notification area, or by opening the notification area in Android, where it should be written what device the phone is connected to.

This is usually a storage device, but can be a Camera (PTP) or a USB modem. IN the latter case, you will not see your phone in Explorer and you should click on the notification about using a USB modem and turn it off (you can also do this in Settings - Wireless networks - More).

If your phone is connected as a camera, then by clicking on the corresponding notification, you can enable MTP mode for file transfer.

On old Android versions, available more modes connection via USB and USB Mass Storage will be optimal for most use cases. You can also switch to this mode by clicking on the USB connection message in the notification area.

Connect your phone via a cable to your computer, go to settings -> device memory, there is a button (three dots) in the upper right corner. Click on it. When connected, it becomes active and it says " USB connection to the computer." Click. And in a new window you will see "Connect as....media device, camera, etc.

This is how to easily solve the problem that the computer does not see the Android phone via USB.