The sound went out. The main reasons leading to loss of sound, as well as ways to solve them

Every laptop user may encounter such a problem as no sound. This can happen at any time and on any device. However, you should not panic - most likely this is a minor problem that will not be a problem to fix.

Reasons for sound loss

The reasons for computer silence can be divided into two groups:

  1. software;
  2. mechanical.

The first group includes problems that are associated with errors and malfunctions software computer. The range of such problems is very wide: from register errors to driver failure.

To the main software reasons can be attributed:

  1. the volume is set to minimum;
  2. sound muted;
  3. the service responsible for sound is turned off;
  4. drivers are damaged sound device;
  5. The required codecs are missing.

The last reason relates to the media player. In this case, there will be no sound specific program, or when playing some files. You should install another player or new codecs to the already established media player.

Photo: checking standard settings

Mechanical failures are considered more serious. In this case, laptop components fail, such as: sound card or module, speakers, connectors. It is unlikely that the user will be able to cope with such breakdowns on his own: most likely he will have to resort to the help of a specialist.

The following mechanical faults can be mentioned:


The last two fault options can be easily calculated; to do this, you need to connect and disconnect speakers or headphones. However, the reasons why the laptop does not sound may be more banal and simpler.

Volume muted

This is a very common situation that can make the user nervous. On the vast majority of laptops, the volume is turned off by pressing a combination of two keys, and on some - one.

The sound will be muted if you press the combination of “Fn” and the mute key. It is usually located on the panel service keys"F1-F12". For example, for Acer laptops, the volume is turned off by simultaneously pressing “Fn” + “F8”.

Video: no sound on Windows 7

The service responsible for sound is disabled

This is not an uncommon accidental error.

To check audio services:


You may also find the “Driver” tab useful, but more on that in the next paragraph.

You can access the configuration settings in another way, this requires:


Driver corruption

Drivers, like other software elements, also fail. This happens more often when long time The system was not reinstalled or drivers were updated. Usually reinstalling the driver will solve this problem.

You can access your laptop's audio driver control as follows:


In this menu you can update the driver to new version, or, on the contrary, roll it back to previous version. This should be done if the sound disappeared after reinstalling or updating the driver. Then the system will return the previous configuration of the sound controller.

Briefly it can be written like this:


You can also access the sound controller settings in the way described in the previous paragraph: through the sound settings icon on the bottom panel of Windows.

If there is no “Update” command in the “Driver” tab menu or it is not active, you will have to install the driver manually. This should only be done from the official website of the company supplying the equipment. Often in the same window there will be a link to the manufacturer’s official website; if it is not there, you will have to search for the driver by the name of the equipment.

You can determine the type of hardware, device, or controller in Device Manager. This menu is located in the Control Panel, System and Security section. You can also call the dispatcher through a search in the Start window.

Sound card problems

If the malfunctions do not disappear after reinstalling the drivers, most likely the sound card has failed. Then in the properties of the controller there will be a message about malfunctions in the “status” item. You can try to run standard service Windows troubleshooting.

If this action does not resolve the problem, and the status line of the controller indicates that it is working with errors, you should contact the service center. Most laptops have a sound module integrated into the motherboard, which can be repaired regular user I can't.

A way out of this situation may be to use an external sound card. This device is connected via USB port and can be of considerable size. But the characteristics external card significantly exceed the performance of the built-in one. Considering the cost of the product, it is difficult to unambiguously assess the feasibility of such a solution.

Fixing sound with Microsoft Fixit Audio

Microsoft Fix it Audio is a small simple program, with which you can quickly debug sound on your computer. You can download this program from the official Microsoft website.

The program will check all the points that were described above, but in automatic mode. In addition, several additional features should be highlighted.

After verification, you will be notified if:

  1. it starts Windows services that are responsible for sound;
  2. sound devices are disabled;
  3. volume set to low;
  4. the installed device is not the default playback device;
  5. the module is not connected;
  6. problems with HDMI ports;

The application also has the ability to debug the webcam and Skype.

This program performs all possible debugging operations automatically. This will be done faster and better than if you perform the same procedures through the control panel menu or sound settings.

Microsoft Fix it Audio is a simple and reliable tool that will solve audio problems caused by software glitches. Search and debugging are done literally in one click, so even a user who is not familiar with electronics can use this service.

It will be quite simple to return the “voice” to the laptop if the failure is not mechanical in nature. How to do it: execute step-by-step check configuration or use Microsoft application Fix it Audio - it's up to you.

The first step is to check if the volume on the device is turned off and if there are any problems with the media player. If these steps do not bring results, it is advisable to use Microsoft Fix it Audio: the program will save your time, and the check will be performed thoroughly.

On modern computers A very common problem is that the sound on the laptop has disappeared. We’ll look further into what to do if this happens. In fact, there are not many reasons why this happens. Moreover, they are the same for various models laptops - HP, Lenovo, Acer and others. So, let's start with the simplest thing.

Settings failed

This problem is that for some reason the sound level is reduced to a minimum or completely turned off. Moreover, this may not affect the entire system as a whole, but only the browser or system sounds. There are reasons for this phenomenon huge amount. The main one is carelessness - the user, due to inattention, can press the volume reduction buttons on his laptop. On the other hand, it could be some kind of work malware, so it would be a good idea to check the entire system using an antivirus.

As for solving this problem, everything is done extremely simply. Specifically, you need to do the following:

  • In the panel quick launch click on the volume icon right click mouse (highlighted in Figure 1 with a red frame). In the drop-down menu that opens, select “Open Volume Mixer” (highlighted in green).
  • After this, the window shown in Figure 2 opens. If we see a muted icon there (an example of this is highlighted in a red oval), we need to click on it, after which the sound will return to normal state. In general, you need to raise the volume sliders (highlighted with a green frame).

As you can see, the volume mixer window displays all the sounds that are on at the moment only available in the system. The first column is responsible for almost all sounds that come from the speakers. The second column is responsible for system sounds. These include the sound of a window closing, error sounds, and the like. Finally, other bars may appear depending on running programs. For example, in Figure No. 2 there is a column with Opera browser. It appears only if you watch a video in it or do some other operations in which the presence is assumed sound effects. In the place where the browser appears in our example, there may be some kind of game or other program currently running. In general, the first thing to do when audio is missing is to open the mixer, move all the sliders up, and check to see if the audio icons are muted.

Driver failure

As you know, in order for hardware to communicate normally with software, drivers are needed. They serve as a kind of translator between these two important components of the computer. But drivers, like everything else in this world, are imperfect and can also break. IN in this case we're talking about about the device that is responsible for supplying sound signals, that is, about the sound card. It is its drivers that may stop working altogether or start working incorrectly. There may be several reasons for this phenomenon, the most important of which are as follows:

  • A virus gets onto your computer (again, we return to the fact that you need to check your laptop for viruses using an anti-virus program);
  • Incompatibility of installed programs;
  • Just some kind of glitch in the software;
  • Problem during update - old driver has already been deleted, but the new one has not yet been installed, and there is simply no one to service the sound.

As mentioned above, these are just the most common reasons. In fact, there can be quite a lot of them. But in this case (and this rarely happens when working with computers!) there is no need to look for a problem at all. The solution to the problem is to update the sound card drivers.

Driver update process

To update your sound card driver, you need to do the following:

  • Open the Start menu and find “Control Panel” there. Figure No. 3 is relevant for the Windows operating system. In others Windows versions this item can also be located in the Start menu, or maybe right on the desktop or in other places. In any case, all versions of Windows have a search where we can enter the query “Control Panel” and easily find what we need.

  • Here in the search bar you should enter the query “Device Manager” (shown with a red frame in Figure No. 4). You can also find it in the list that opens without any searches. In the resulting list, you must select the “Update device drivers” item (underlined in the same figure with a green line).

  • This will open the Device Manager. In it you should select the item “Sound, video and gaming devices"(underlined with a red line in Figure No. 5). This is very easy to do - click on the icon for opening a list of such devices (highlighted with a red oval). Next, a list of all available sound devices will open. By the name you can understand which of them are responsible for the sound - the word “Audio” will appear in the name. Although, to be on the safe side, it is better to update the drivers of all devices presented in this list. To do this, right-click on each device and select “Update drivers...” from the drop-down menu (circled in green).

  • Now we have two options available to us - automatic search drivers on the Internet or independent choice driver file. The second option assumes that we have already downloaded the driver for this device in advance or inserted a disk/flash drive with it into the computer. But in most cases, we still have to look for them on the Internet, so we choose the first option.

After this we will see the process of searching for the required program.

  • After this, the system will display a list of available drivers. The user will only have to select one of them by simply clicking on it with the left mouse button. Next, the installation process itself will begin. Although the system may display a message stating that “the drivers for this device do not need to be updated.” Then you just need to close open window update and move to another device.

Disabling the Windows Audio Service

IN operating system Windows has such a simple system as Windows Audio. She actually does it quite well. simple function– providing sound. In general, there are many similar systems in Windows, and then we will be able to see their entire list. In any case, Windows Audio may turn off, and the reasons for this are exactly the same as before - carelessness or inexperience of the user, work virus programs and so on. This problem can be solved very simply. To do this you need to do the following:

  • Press the Win+R key combination on your keyboard to launch the program execution window. In the window that appears, enter “services.msc” and press the Enter key on the keyboard or the “OK” button in the same window (highlighted with a red oval).

  • A window for all Windows services opens, including Windows Audio. Actually, we need to find it in all this diversity. Right-click on it and select “Run” from the drop-down menu.

Note: In Figure 9, the “Run” command is inactive, because the serviceWindows Audioworks fine. If there is no sound on the laptop and the “Run” command is inactive, then the problem is not with this service. Otherwise, it will be active and the service can be started.

Sound card turned off

Sometimes a phenomenon may occur that the sound card simply turns off and turns off. And the reasons for this are still the same, but most often it is disabled due to a software glitch. Without going into details, let's say that the solution to this problem is very simple - enable the sound card in the BIOS. The main difficulty is to enter this same BIOS at all. The main problem is the different way to login to different brands computers. We will look at how to enter BIOS on different brands of laptops later. Let's imagine that we have already gotten there. Now you need to understand what to do next.

And after we got into the BIOS, we need to find an item that is somehow related to sound. You can also recognize it by the word “Audio” in the name. In some cases, the title will include the word “Sound”. Examples of such names look like this: Realtek Audio, Audio Controller, Onboard Sound, HDAudio. The latter can be seen in Figure No. 10.

Accordingly, you need to click on this item and select the “Enabled” option. In the above version, this option is already selected, but in the event of a breakdown in the sound card connection, another option will be selected. That's really all we need to do.

How to get into BIOS

In fact, how to get into the BIOS is already written in the boot screen. You can find an example below.

As you can see, it says that to start the installation you need to press the Delete button on the keyboard. It is also possible to press the F2 button. In general, all information on this matter can be found in the loading screen. To get into the BIOS, you need to press the indicated button until it loads into the BIOS.

Now the problem is that, again, depending on the laptop model, the interface can be completely different. This is what a classic AWARD BIOS looks like. The interface is very old, as it seems at first glance.

This is what the AMI BIOS looks like, which is also quite familiar to many at least somewhat advanced users.

Here is the most advanced interface that UEFI BIOS users can see today. In general, here the creators decided to move away from canonical forms AMI and AWARD.

What do we need to find in this most terrible BIOS for many users? Here we need a section that is responsible for the operation of built-in devices. Again, it will be called differently depending on the model. Examples of names: Advanced Features, Chipset or Intergrated Peripherals. In any case, you can understand from the meaning what this section is. For example, in the same AMI BIOS the corresponding menu item is located where the arrows point in Figure No. 15.

So we need to go there. And there we can already find those menu items that are shown in Figure No. 10.

Results

To summarize, we can say that there is definitely no need to panic if the sound on the laptop is lost. As you can see, there are very few possible reasons for this phenomenon, and the solutions are all very simple. By the way, if they don’t help, most likely the problem is in the sound card itself and it’s best to simply change it.

Advice: Do all the above steps twice just in case. The point is that inexperienced user may make some error when working with BIOS and device manager.

The method associated with the device manager is clearly shown in the video below.

Why is there no sound on Windows 7? Perhaps many Windows users 7 this problem has occurred at least once. This article contains the most common causes and ways to solve them.

The main reasons leading to loss of sound, as well as ways to solve them

Why does the sound disappear on a laptop, computer, etc.? In most cases, the reason for this is the user's own errors in handling the operating system.

So, what to do if the sound on your laptop does not work. The first step is to check the availability of the necessary drivers for your sound card. Perhaps they need updating, or you don't have them at all. By the way, driver errors are half the reasons why soundtrack on a laptop. In order to see which devices on your laptop or computer need driver updates, you need to open the device manager, which can be found in the control panel.

The manager window organizes and presents all drivers installed on a laptop, computer, etc. Using it, you can check the availability, functionality or relevance of drivers. If any item is marked with a yellow triangle, you should pay attention to it! Devices responsible for sound playback are located in the “Sound, gaming and video devices” tab.

Perhaps the most banal, but at the same time the most common reason for which the sound disappears is its unconscious turning off in the mixer. A mixer is a system that allows you to adjust the volume of specific applications. You can open the mixer by clicking on the corresponding inscription in the volume control window. After starting the mixer, make sure that all parameters are non-zero.

No less common is another reason why the sound on a laptop or desktop computer disappears. Its essence lies in the system disabling the output devices themselves. The reason for this may be system errors, device configuration changes and user intervention. To correct this problem very easy! To do this:

Another common reason is that the service responsible for playing audio is disabled. To start it again you need to go to Control Panel - Administration - Services. In the window that opens, find the “Windows Audio” service.

If the service is disabled, double-click on the service to open the settings window, from where you can force the service to start by clicking the “Run” button.

In this window, you should configure one more parameter – the startup type. This parameter is responsible for starting the service when Windows boot. In order not to constantly start the service manually, I advise you to define this parameter as automatic.

No sound from the front panel

What to do if there is no sound on the front panel or no sound at all? The whole problem lies in the question “Why is there no sound?”

In most cases, the front panel requires Realtek dispatcher. If for some reason you don’t have it, be sure to reinstall it. After launching the manager from the control panel, go to the “Speakers” tab. Next, double-click on the folder icon on the left top corner, check the box next to “Disable front panel jack detection”

If, after completing the operation of displaying information on the front panel, there is still no panel, it means that the BIOS installed in your laptop or computer is most likely incorrectly configured. The BIOS system is present in any laptop, computer or tablet, and provides the operating system with API access to the hardware, including the front panel. To configure the BIOS for the front panel to work, you need to:

  1. When the system starts, namely while demonstrating the logo of the motherboard manufacturer installed on your laptop or computer, press and hold the “F2” key to exit to the BIOS menu.
  2. Then you need to find and select “Onboard Devices Configuration” in the “Advanced” tab.
  3. In the next window you need to configure one parameter, namely “Front Panel Type”, which is responsible for the type of front panel. There are usually 2 options: HD Audio and AC97.

You have No sound on my Windows 7 computer and there is no way to fix this problem? In this article, I will show you several reasons and ways to fix missing sound on your computer.

Often the reason for the lack of sound is simple mistakes user and it’s very easy to solve them, but there are times when the sound disappears for some unknown reason. The main thing is not to get upset, because there is always a way out!

Possible reasons:

Checking the speaker volume

This may seem trivial to many of you, but I still want to ask you before checking other possible reasons for the lack of sound. Make sure the speakers are turned on and that the speaker volume is not at minimum. Also make sure that the speaker volume indicator in the taskbar is not at minimum or worse, turned off.

If everything is fine, right-click on the “Speakers” icon and select “Playback Devices”.

On the Playback tab, make sure that green tick stands on your speakers.

If nothing is displayed on the “Playback” tab, right-click on empty space and select “Show disabled devices”.

After this, our disabled speakers should appear, on which we right-click and select “Enable”.

No audio driver

Maybe you don't have a sound driver and a regular one is quite sufficient to fix the problem. If you are new, then this is normal and all you have to do is find the audio driver for your computer and install them.

It is also quite possible that you have installed wrong driver or it has been damaged. In this case, you need to remove installed audio driver and all sound devices, in the “Device Manager” (“Start” -> right-click on “My Computer” and select “properties”, then click on “Device Manager”).


Afterwards, Windows 7 will try to automatically install the missing drivers.


If for some reason this does not happen, install the drivers manually.

Incorrectly connected speakers

Or maybe you lost sound on your Windows 7 computer, due to incorrect speaker connections? It's quite possible! Make sure the speaker cable is installed in desired port, it is almost always green.


Conflict with installed programs

It’s rare, but it happens that after installing some drivers, they fail. You just need to delete conflict program, and the problem is solved.

But what if we installed a bunch of programs and don’t know which of them conflicts with the driver? And he will help us with this, with help earlier.

Sometimes, quite unpleasant things can happen to our computers. But it is important to know that any malfunction can always be corrected. And so, you turn on your PC, but when the system boots, you don’t hear the usual welcome melody. Perhaps someone will not even pay attention to such a trifle and will continue to work as usual, turn on music or video and suddenly discover that there is no sound at all. There is silence in the speakers! Today we will look at possible reasons this problem and ways to get the sound back by fixing the problem. All this can be done using step-by-step instructions, which are offered below.

But let’s first determine why the sound on the computer disappeared?

The cause of the malfunction can only lie in two places: in the hardware of your computer, or in its software. In other words, the absence of sound is a consequence of a malfunction in the "hardware" PC, or is it related to the operating system settings, incorrect work some programs. It should be understood that the occurrence of such a breakdown does not depend on the OS or its newness. This happens both in older versions, such as Windows XP, and in the most latest Windows 8. This can also happen on Linux and other operating systems. Even if your equipment is the newest and most modern, the most expensive sound card, the most quality speakers and you can still encounter a similar problem.

How to restore sound on a computer?

First, we must find out the very cause of the problem. We will determine the reason for the lack of sound in various ways, starting with the simplest and most basic ones.

To do this, we will follow, step by step, according to the following instructions:

Use "Device Manager": "Start" - right-click on the line "Computer" - "Properties".

In the window that appears, at the top left, click on the “Device Manager” line.


The first method is implemented very quickly, but practice shows that it does not always work, so if it does not help, use the second.

1. Disable the “Use device in exclusive mode” function

Right-click on the speaker icon and select "Playback Devices"



The system disables the output devices themselves. This may be due to system errors, device configuration changes, and user intervention. Fixing this problem is very easy! To do this:

Solved problems

GRUB hangs and requires pressing Enter

The computer is overheating

Lack of necessary codecs.

There is no sound on the computer and if above listed actions did not bear fruit, you can try reinstalling the sound adapter/card drivers. Most often, when the sound on the computer disappears, the drivers or the sound card itself are to blame. Through the device manager (start-control panel-hardware and sound-device manager) we find our sound adapter and look at its status (if there is an arrow or exclamation point). If there is an arrow icon next to the device, then you need to activate the device, press the other mouse button and click “enable”. In the case of an exclamation mark, we will need to reinstall the driver. The driver can be installed from the disk that came with the computer, or you can download the required driver from the Internet for your sound card model.

A more drastic option is to “roll back” the system. System recovery is also carried out through the device manager (see figure below).

The last resort in this series would be complete reinstallation systems. Immediately after reinstalling the system, fresh sound drivers are installed. After that, install all other programs. The sound may disappear after installing a program. This means there is a driver conflict.

Before you do anything if there is no sound or its quality is poor, remember what you did, for example, yesterday, when there was still sound on the computer. What additional programs have you installed? Surely the problem will be solved if you remove this program. Or maybe you deleted some required file from a computer. If you have not installed anything, then try the 12 steps described above to fix no sound. Surely something suggested will help you.

You can also use the Help and Support section in the Start menu.

Restoring sound

Restoring sound on a reinstalled system is done by installing a driver for your operating system. The driver can be downloaded from the official website of the sound card manufacturer.

Thanks to this instruction, the majority of users will be able to solve problems with the absence or low quality reproduced sound. Problems with sound, unfortunately, are quite common among users of outdated operating systems, as well as rare sound cards.

The most problematic task is finding drivers for a sound device. Since most sound cards are integrated into mother card, then determine the model sound card it can be a little difficult.

In most cases, to choose the most correct driver The Driver Pack Solution program can help for your sound card. This application includes many drivers for different operating systems.


Why is there no sound on Windows 7? Perhaps many Windows 7 users have experienced this problem at least once. This article contains the most common causes and ways to solve them. Content:


So, what to do if the sound on your laptop does not work. The first step is to check the availability of the necessary drivers for your sound card. Perhaps they need updating, or you don't have them at all. By the way, driver errors are half the reasons why sound on a laptop disappears. In order to see which devices on your laptop or computer need driver updates, you need to open the device manager, which can be found in the control panel.


Perhaps the most banal, but at the same time the most common reason for which the sound disappears is its unconscious turning off in the mixer. A mixer is a system that allows you to adjust the volume of specific applications. You can open the mixer by clicking on the corresponding inscription in the volume control window. After starting the mixer, make sure that all parameters are non-zero.

No less common is another reason why the sound on a laptop or desktop computer disappears. Its essence lies in

In this window, you should configure one more parameter – the startup type. This parameter is responsible for starting the service when Windows boots. In order not to constantly start the service manually, I advise you to define this parameter as automatic.



If, after completing the operation of displaying information on the front panel, there is still no panel, it means that the BIOS installed in your laptop or computer is most likely incorrectly configured. The BIOS system is present in any laptop, computer or tablet, and provides the operating system with API access to the hardware, including the front panel. To configure the BIOS for the front panel to work, you need to:





Exactly what type of front panel hardware you have should be indicated on the motherboard or wires.

What to do if there is no sound on the computer under windows control 7?
Why is there no sound on Windows 7? Perhaps many Windows 7 users have experienced this problem at least once. This article contains the most common causes and ways to solve them. Content:

The main reasons leading to loss of sound, as well as ways to solve them

Why does the sound disappear on a laptop, computer, etc.? In most cases, the reason for this is the user's own errors in handling the operating system.


So, what to do if the sound on your laptop does not work. The first step is to check the availability of the necessary drivers for your sound card. Perhaps they need updating, or you don't have them at all. By the way, driver errors are half the reasons why sound on a laptop disappears. In order to see which devices on your laptop or computer need driver updates, you need to open the device manager, which can be found in the control panel.




The manager window organizes and presents all drivers installed on a laptop, computer, etc. Using it, you can check the availability, functionality or relevance of drivers. If any item is marked with a yellow triangle, you should pay attention to it! Devices responsible for sound playback are located in the “Sound, gaming and video devices” tab.




Perhaps the most banal, but at the same time the most common reason for which the sound disappears is its unconscious turning off in the mixer. A mixer is a system that allows you to adjust the volume of specific applications. You can open the mixer by clicking on the corresponding inscription in the volume control window. After starting the mixer, make sure that all parameters are non-zero.




No less common is another reason why the sound on a laptop or desktop computer disappears. Its essence lies in the system disabling the output devices themselves. This may be due to system errors, device configuration changes, or user intervention. Fixing this problem is very easy! To do this:



Another common reason is that the service responsible for playing audio is disabled. To start it again you need to go to Control Panel - Administration - Services. In the window that opens, find the “Windows Audio” service.




If the service is disabled, double-click on the service to open the settings window, from where you can force the service to start by clicking the “Run” button.



In this window, you should configure one more parameter – the startup type. This parameter is responsible for starting the service when Windows boots. In order not to constantly start the service manually, I advise you to define this parameter as automatic.

No sound from the front panel

What to do if there is no sound on the front panel or no sound at all? The whole problem lies in the question “Why is there no sound?”


In most cases, the front panel requires a Realtek controller to operate. If for some reason you don’t have it, be sure to reinstall it. After launching the manager from the control panel, go to the “Speakers” tab. Next, double-click the folder icon in the upper left corner and check the box next to “Disable front panel slot detection”


If, after completing the operation of displaying information on the front panel, there is still no panel, it means that the BIOS installed in your laptop or computer is most likely incorrectly configured. The BIOS system is present in any laptop, computer or tablet, and provides the operating system with API access to the hardware, including the front panel. To configure the BIOS for the front panel to work, you need to:


  1. When the system starts, namely while demonstrating the logo of the motherboard manufacturer installed on your laptop or computer, press and hold the “F2” key to exit to the BIOS menu.

  2. Then you need to find and select “Onboard Devices Configuration” in the “Advanced” tab.

  3. In the next window you need to configure one parameter, namely “Front Panel Type”, which is responsible for the type of front panel. There are usually 2 options: HD Audio and AC97.



Exactly what type of front panel hardware you have should be indicated on the motherboard or wires.



If even after setting up the BIOS system there is no sound on the front panel, then the sound card may be damaged and will have to be replaced, but in this case the sound should disappear not only on the front panel. The sound may not be working because the wire has come loose.

Have you lost sound on your Windows 7 computer and can’t fix the problem? In this article I will show you several reasons and ways to fix missing sound on...

Have you lost sound on your Windows 7 computer and can’t fix the problem? In this article I will show you several reasons and ways to fix missing sound on...


Due to its portability, a laptop is used by many to listen to music, watch movies, and work with audio and video files. If the sound disappears somewhere, then the laptop turns into a dull browser and typewriter. Now we will try to figure out the causes of the problem and also fix them ourselves.

Sound is disabled in laptop settings

Sometimes, in a hurry, we perform many unnecessary actions: we open the sound settings in the tray, miss the key, press on the keyboard special buttons, which turn off the sound, backlight, etc.

Therefore, we check the condition of the sound. To do this, pay attention to the volume icon in the tray. If it is crossed out with a red stripe, then you should open the regulator and move the slider to turn on the sound.

Now let's check at what level the volume of the speakers and other applications is set.

Sometimes we forget to remove the headphones from the special jack on the laptop and for this reason the speakers do not work. Checking the headphone jack.

Driver problem

Now you should remember everything latest installations programs on a laptop. In some cases, there may be a conflict between them and those that were previously installed.

Therefore, it is worth returning to the previous state of affairs and removing the conflicting programs.
If you can’t remember anything like this, then move on to checking the drivers:

Open “Start”, select “Control Panel” and go to “Device Manager”.
There you will see a tree of devices present in the laptop.

Sound drivers are located in “Sound, video and gaming devices”. We open them for viewing by clicking on the triangle on the left side. If the drivers are damaged, missing or out of date, then to the left of them will blink yellow triangle with an exclamation point.

In this case, you should reinstall them. To do this, we find the disk that came with the laptop and use it to restore the drivers. You can also use for these purposes, which will automatically select out necessary drivers.

Turn on sound in BIOS

It also happens that the sound is disabled in the BIOS itself. It's quite easy to check:

Then we look for our sound device in the “Integrated” or “Advanced” tab. It depends on whether the sound card is integrated or not.

Opposite the name of the sound device, we check the state in which it is located. If it says “Disabled”, then you should enable it. To do this, press “Enter” and select “Enabled”.

We wait for the laptop to reboot, and then check the sound.

Windows audio service does not work

Open “Services” using “Run”. To do this, call the utility by pressing “Win ​​+ R”.

We write in the line

Click “Ok”.

Now we look in the services " Windows audio"and check its condition. The third column should say “Working”, as shown in the screenshot.