How to track a registered letter from France. French Post La Poste - modern postal services

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

site - convenient tracking of La Poste parcels by tracking number. Enter your tracking number and find out its current location. Postal Ninja offers the most accurate postal tracking in Russian.

French Post is the national postal operator of France, providing services for forwarding items both within the country and abroad. In addition to standard delivery, it is engaged in courier delivery. As a member of the EMS cooperative, the French Post is the designated operator for the delivery of EMS items.

The international postal regulations strictly prohibit the shipment of drugs, psychotropic or explosive, flammable or other dangerous substances and objects in the mail. The La Poste website contains full rules for forwarding, also related to restrictions on dimensions, weight and mail attachment.

What tracking numbers does French Post use?

Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels. Parcels from France up to 2 kg may not be tracked, but the French Post always registers parcels and fast delivery of EMC items and gives them a tracking number.

The La Poste tracking number format looks like this:

• For small packages weighing up to 2 kg - Rx123456785FR;
• For parcels weighing from 2 to 20 kg - Cx123456785FR;
• For EMS shipments - Ex123456785FR.

The first letter R indicates that the small package is registered, the letter C will be for the parcel, EMC mail begins with the Latin E. The numbers guarantee the uniqueness of the number. But the last letters determine the country of the postal service from where the parcel was sent.

La Poste Postal Tracking

The track number of La Poste allows you to check the package and its condition on the way. At each stage of the shipment, information about the movement is entered into a single tracking system.

By the status of "Received shipment", the recipient can verify that it was sent. Then the La Poste parcels for processing arrive at the sorting center, where they are distributed and sent to the international postal exchange point. La Poste shipments are cleared through customs and handed over to the designated postal operator of the recipient's country. This is reported by the tracking status "export". And after import, approximately the same path is already in the country of the recipient. The last tracking status notifies you that the package has been released.

CC8********FR received in 11 days

Russian Post, works but without jambs, the parcel was not delivered. It may be worth returning the money to customers, in such cases when you have to stomp for the parcel yourself. Without a doubt, it is easier to put a notice in a box, but it should also cost less, at least.

LB1********FR received in 8 days

Postal services know how to please! Too bad it doesn't happen often. In this case, my sincere thanks to "La Poste Exprès" and "Post of Russia".

RK4********FR received in 11 days

Parcel received safe and sound. The track was tracked. Delivery to the country of destination was pleasantly fast. Thank you!

CC8********FR received in 33 days

The post office of the city of Moscow, works disgustingly! The parcel was in the mail for 13 days! Although the recipient's address and phone number are accurate.

LB0********FR received in 32 days

All possible delivery times have been exceeded. The packaging is damaged. If the content had not been enclosed in a plastic file, it is difficult to imagine its condition when received. Within 13 days, moving between the MO LC Vnukovo, workshops Vnukovo, Vnukovo 2 TsOPK. Incredible efficiency. If you're not in a hurry, you can treat yourself to some interesting entertainment in the form of an exciting daily tracking of your shipment.

LA0********FR received in 18 days

There are no complaints about the speed of delivery, the parcel came pretty quickly. The tracking on the site was great, only thanks to the site I received the parcel, because the postal employees could not find it when I applied, neither in the programs nor in fact, but I insisted that they had the parcel and in the end they found the parcel - it turned out they distorted it on the bundle my last name is unrecognizable...

RK4********FR received in 29 days

French Post delivered from Paris to Moscow in 2 days. Russian Post delivered from Moscow via Kazan to Izhevsk for 26 days. Of these, the parcel lay for 9 days in Moscow and 14 days for sorting in Kazan. Very bad!

CC8********FR received in 14 days

I was very afraid that the parcel with an expensive thing inside would be stolen. Everything arrived safe and sound. The only thing is that the courier called in the morning and without warning, so there were problems with the transfer of the parcel - I had to leave it at the concierge. I am pleased!

LS0********FR received in 20 days

French Post delivered from Paris to Moscow in 4 days. Russian Post delivered from Moscow via Kazan to Izhevsk for 15 days. Of these, the parcel lay for 5 days on sorting in Moscow and 7 days on sorting in Kazan. French Post is good. Russian Post - very bad!

LA0********FR received in 16 days

French Post delivered from Paris to Moscow in 1 day. Russian Post carried from Moscow via Kazan to Izhevsk for 15 days. Of these, the parcel traveled around Moscow for 5 days and lay motionless at Kazan sorting for 6 days. The French Post is great! Russian Post - very bad!

LB0********FR received in 10 days

Delivered very quickly, because from Paris to Moscow they were transported by plane. But the shipping cost was 18 euros. And for 8 euros they are transported by train across half of Europe with transshipments from one national post office to another, and it turns out more than a month.

EY4********FR received in 12 days

Thanks! On the territory of the Russian Federation, when the parcel was already in Moscow nearby, it was possible not to wait 4 days for a call from me ..

RK3********FR received in 10 days

Delivery is fast, tracking at all stages. I was pleased that when crossing the border of the Russian Federation, tracking continued, very convenient and pleasant. By subscribing to notifications, I received messages in the mail about the movement - a huge plus! I wish you development and satisfied customers)

CB0********RU received in 11 days

🤣Thank you so much to the site for tracking parcels and letters, I am very pleased and was really calm for the gift that was received without delay. The parcel was not opened and it arrived on time

CC8********FR received in 7 days

The parcel was delivered on time, but the packaging was damaged, it seems that the parcel was opened at the post office.

EY2********FR received in 7 days

Delivered in 7 days. The courier called ahead of time and informed about the time of delivery. Everything is great. Thank you

CB0********RU received in 10 days

Everything is fine, I constantly send parcels to France and they always arrive within 10 days, a little delay just before the new year in December, otherwise everything is fine

CK2********FR received in 6 days

Parcel Collisimo was sent from France on 09/17/2018 received in Russia in St. Petersburg on 09/24/2018. Everything is fast and without delay. Thank you. Courier Service Dolgoozernaya 16.k1 Pargolovo.

EY2********FR received in 8 days

Tracked well, the courier brought home. The packaging was damaged, but the contents were not damaged, everything arrived safe and sound.

RB0********RU not received in 66 days

The parcel was tracked for two weeks, after which there was no information. The letter is extremely important for us, our future fate is being decided, so it’s very sad if the letter was lost and we again have to pay the costs of a lawyer to restore documents and a courier for delivery

CC7********FR not received in 90 days

The parcel was sent from France to Georgia, so far it has not arrived, and this is for three months. It is a pity that the whole phone that was a gift disappeared. Very disappointed la post. When contacting the department, they answered that they did not know where the parcel was .. lost

CC7********FR received in 9 days

The parcel was tracked and delivered by courier. I am satisfied with the work of the mail. Package without damage. Thanks to the staff.

CC7********FR received in 5 days

Phenomenally fast. France - Moscow in 5 days, taking into account the fact that it was sent on April 30, and the holidays were until May 2 inclusive, I received the package on May 5.

CC7********FR received in 13 days

Thank you, the parcel has been received. But one thing is not clear to me: why, when the parcel arrived in Russia, did it "disappear" for a week and it could not be tracked on the site? In response to the request, they wrote: "The parcel was not found."

EY3********FR received in 9 days

This time about EMS. The parcel was crumpled and torn to pieces. Rare collectible item damaged. The box of the product was completely crumpled, the box in which it was located was crumpled and torn, and all this porridge was packed in a whole, good box, which suggests repackaging for the sake of appearance, somewhere at the delivery stage. Apparently it's perfectly normal for PR to do this with regular customers.

LA0********FR not received in 28 days

The parcel by track number was marked twice in 28 days. Where she is, I don't know. Just some kind of nonsense.

EB7********FR received in 7 days

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

The French national postal service dates back to 1576. Created on its basis in 1991, La Poste continues centuries-old traditions and offers new opportunities for modern postal communication.

Types of small-sized postal items

French mail La Poste accepts the following types of letters for shipment:

• non-urgent mail (ecopli) is sent in standard envelopes and delivered in France within 3-5 days;
• a simple registered letter (distingo suivi) goes through a simplified registration without guaranteeing exact delivery times and confirmation of receipt. Ready-made waterproof envelopes for them can be purchased at every post office.

• a single registered letter-envelope (prêt-a-recommander suivi) is intended for short mail messages. Its front side contains information about the sender and addressee, and the necessary text is placed on the back;

• a registered letter with a return receipt (lettre recommandee avec accusé de reception) is sent when filling out a special form, its weight should not exceed 3 kg, and its dimensions should not exceed 20x11 cm;

• Electronic registered letter (lettre recommandée electronique) in France exists in two forms. In the first version, it is sent from a home or office computer through the La Poste portal in Word, PDF and other file formats. In the second, hybrid, version, it can be sent electronically, but it will be delivered to the addressee in the form of a traditional paper envelope.

The Suivre vos envois service is designed to track express delivery letters and parcels by identification numbers.

When crossing the state border of the country of destination, the postal item is assigned an index of the national postal service. For storage and redirection service, an additional fee is charged at the current rates.

Ways of payment

For postage in France, stamps are usually used with the image of Marianne (timbres Marianne), a young woman who became a symbol of the republic during the revolution of the 18th century. Depending on the delivery time and distance, they are printed in different denominations in the following colors:

French postage marks are also valid in the territory of the overseas departments of the country, as well as in Andorra and Monaco. You can buy stamps in blocks of 12 or in rolls of 500 at tobacconists, at any post office or online at La Poste. In addition to standard stamps for payment for letters and parcels, clean collectible postage stamps for the required amount are allowed.

Also on the La Poste website, you can use the services of the Mon Timbra Moi service and order a sheet of stamps with a unique pattern for your wedding day, birthday, anniversary or other memorable event. You can print it without leaving your home on your own printer.

You can send a letter through the post office operator, on your own from your home computer via the Internet or using a post machine with a menu in French, English and Italian. Using the machine, you can weigh a letter or a small parcel, pay the specified amount, receive a franking sticker and send an envelope or postcard.

Postal rates

When using the services of the Paquet Prio International service, the cost of postage in 2018 is:

When sending packages and parcels at Colissimo rates in 2018, a fee is charged depending on the weight and country of destination:

Rates for sending registered letters include compulsory insurance and additional insurance depending on the value declared by the sender. The most common dimensions for parcel boxes are L (315x210x150 mm) and XL (385-250-190 mm). The average delivery time to major Russian cities is from 1 to 3 weeks and should not exceed 1 month. Letters and parcels are delivered to the cities of Ukraine and Belarus in 1 week, and to the countries of Central Asia - within 21 days.

Additional services

Since 2006, the list of services provided by the country's postal service has included the possibility of obtaining a loan in a bank owned by the post office, various types of insurance and mobile communications. In 2011, the delivery of postal items is carried out both by regular employees of La Poste and by courier companies with which the necessary agreements have been concluded.

On the La Poste portal, you can purchase various products through the Colissimo Pass online store, order the production of seals, stamps and original greeting cards with author's inscriptions according to individual sketches.

The new Watch My Parents service is aimed at social and psychological support for the elderly.

Under the terms of the subscription, the postman visits pensioners on the specified working days of the week and promptly informs relatives by electronic messages through the Watch My Parents application about their well-being and current needs. To improve communication between customers, La Poste offers a specially designed Ardoiz Touch tablet.

Post office in Paris

For convenience, we have compiled a map with the addresses and opening hours of post offices in Paris. For more information, click on the envelope on the map.