Megafon specialist help telephone. Additional ways to contact the operator

The Megafon help desk allows its customers to keep up to date with the latest company news, troubleshoot communication problems, find out about financial write-offs, and also solve any problem related to a SIM card or tariff plan.
To contact the Megafon helpline, you need to dial on your phone short number. In just a few minutes, the free operator will competently answer all your questions and tell you what to do if the card is lost, blocked, or other troubles. The company takes care of quality service for its users, so the conversation with the consultant can be recorded for further analysis of the service.
Megafon is the largest all-Russian network, which has managed to establish itself as a reliable and honest partner. He values ​​the trust of millions of fellow citizens, so he does everything possible to improve his work:

• introduces new services;
• runs promotions to help you save money;
• offers best conditions tariff plans;
• instantly responds to user complaints.

Each Megafon support consultant listens to subscribers with pleasure and readiness to help. You can rely on qualified personnel in any matter.

Megafon official website: www.megafon.ru.

Help Megafon: 8 800 333 05 00

The dynamically developing and growing mobile device market requires operators to cellular communication equally dynamically adapt your services to new realities. Many subscribers are deprived of the opportunity to spend time visiting cellular communication stores and personal consultation with operator employees. Many information services can be obtained on the Megafon website, but the main method and means of information, reference and technical support clients on current moment telephone contact service centers remain. Single number Megafon's help desk number is 0500. Regardless of the time of day and location of the subscriber, to this number subscribers can receive information about the company’s services of interest, technical or help on setup mobile device or your personal account on the Megafon website. A call to this number is completely free for Megafon subscribers, and in addition, it is possible to call even if there are no funds in the account.

By calling this number, the subscriber does not immediately connect with a specialist, but ends up in original menu, consisting of automatic messages, compiled and grouped into categories of most interest to subscribers. To receive advice or assistance from a contact center employee, you must use the tone dialing press “1”, and after moving to the next menu level, press “2”. Next, the subscriber will be transferred to wait for one of the Megafon call center specialists. The wait, as a rule, is no more than a minute, except for problems and emergency situations in the operation of contact center equipment, as well as during periods of heavy workload. However, even during these periods, the wait in line will rarely be more than ten minutes. To make a decision about the advisability of waiting, the subscriber is informed about his position in the queue of waiting subscribers, and about changes in this queue. Conversations with employees are recorded to improve performance and identify unacceptable employee behavior.

Unlike others mobile operators of the Big Four, Megafon continues to pursue a flexible policy in providing assistance to its subscribers. At the same time, the company is actively implementing various intelligent systems, including processing text requests. But also the availability of a “live” operator to provide reference information remains on high level. This article will tell you how to ask Megafon for help and which number is best to call.

The most convenient way to resolve urgent issues is through dialogue with the operator. For these purposes, Megafon's help desk has several toll free numbers, which you can call at any time and receive qualified assistance specialist

Megafon how to call an operator from a mobile phone?

1. Call to a short number for Megafon subscribers. All Megafon clients have free access 24/7 service number 0500. By calling it, the subscriber will automatically be switched to virtual assistant, which easily recognizes human speech. If you do not want to communicate with the robot, you should use one of the options:
   — refuse the robot’s help and ask it to switch you to an operator;
   — press “0” and wait for the characteristic beeps.
2. Call into a megaphone from an MTS, Beeline, Tele2 or landline number. To call technical support, you need to dial 8-800-550-05-00. This number is available 24/7 to all Megafon subscribers throughout Russia. In addition, any resident of the country can call it, both from an MTS, Beeline SIM card, and from a landline phone.
3. Communication with operator technical support in roaming. Subscribers who travel abroad with a Megafon SIM card will also not be left without technical support. To call an operator outside the Russian Federation for free, you need to dial the helpline number in your home region: +7-920-111-05-00 – Central region;
   +7-921-111-05-00 – North-West region;
   +7-926-111-05-00 – Capital region;
   +7-927-111-05-00 – Volga region;
   +7-928-111-05-00 – Caucasus region.
4. Help for corporate clients. Support for corporate clients is provided by calling 0555 – for calls from a Megafon SIM card and 8-800-550-05-55 – from any phone.

Additional ways to contact the Megafon operator

If calling or getting through to one of the call center numbers in your region is problematic, then it’s time to pay attention to one of the alternative sources of obtaining reference information.

Daily communication in social networks has become a common occurrence among urban youth. It is enough to register in one of the messengers to keep abreast of all the latest events of the company. You can go to Facebook, Odnoklassniki, VKontakte and livejournal directly from the website or mobile application.

Chat is a great alternative to calling the helpline. However, not all Megafon clients have the ability to communicate online. In particular, residents of St. Petersburg can use this service by clicking on the “Ask a question in chat” link located in the “Support” section.

If you can clearly and briefly formulate your question, then it should be sent as an SMS message to the number 0500. In the Russian Federation, messages from Megafon SIM cards are free.

For written request To contact the support service, you should fill out a special form located on the company’s website in the “Support” section. After clicking on the “Write to us” link, a form will appear where you can not only ask a specialist a question, but also leave a review or write about fraud. In any case, to the one indicated in the form mailbox The support service undertakes to send a response within 24 hours.

If it is not possible to solve problems remotely, you should contact one of Megafon’s communication shops. You can find out where the nearest one is located on the Internet at megafon.ru or by calling the help desk.

Are you the owner of a Megafon SIM card and have questions or problems that you cannot resolve on your own?

For questions about setting up roaming, Internet, MMS, changing tariffs, monetary transactions, losing a SIM card, disappearing funds from an account and any other problems, you must contact your operator directly.

Don't know how to call the Megafon operator? There are many ways to contact a competent specialist who will tell you what further actions needs to be done.

We call the operator Megafon

The most popular way for subscribers to contact a consultant is to call one of the user support center numbers.

Dial 8 800 550 05 00 from your mobile phone and, after listening to the menu items and making sure that they do not reveal the essence of your problem, press 0 and you will be connected to a consultant.

There is a second option to call a specialist mobile network– press the numbers 0500 and the call button. Just like the first method, 0500 involves listening to information about popular issues. If you do not want to waste time, press 0 and wait for the operator’s response. The wait can last up to 15 minutes if the consultants are busy.

If your questions do not require an immediate response, listen to some tips that will save your time:

1. Don’t put off calling until the weekend; on weekdays, specialists’ phone numbers are more free.
2. Try to call for a consultation in the evening or closer to night, there is a chance to spend less time waiting for an answer.
3. From Friday evening to Sunday evening the lines are at their busiest.
4. At the end and beginning of each month it is more difficult to get through by phone than on other days.

SMS software

In order not to expect for a long time response from an experienced specialist on customer issues, just write an SMS to the short number 0500 and after a while you will receive a response in the same SMS format.

Corporate clients

Legal entities, private entrepreneurs, lawyers and notaries can become federal corporate clients who are provided additional benefits. For a special category of clients who work with Megafon under other conditions, the operator is called to another specially designated number 0555.

From a landline phone

If you want to call the support center from a SIM card of another operator or your home phone, then you will need another phone number - 8 800 550 05 00. Such calls are free from any phone and from all cities of the Russian Federation.

From another operator

If you make a call to a consultant not from a Megafon SIM card, but from another operator, you can call free of charge to the number 8 800 550 05 00 and no funds will be debited from your account.

Live chat on the megaphone website

For users of Megafon services there are very interesting opportunity communicate for free via SMS chat with any other subscribers. Anyone can create a dialogue and add any interlocutors to it. At the same time, if you wish, the chat will be closed to others and the information you wrote will not be available to others.

In such a chat you can use your favorite emoticons and not limit yourself in communication, because all this is very cheap and you only pay 3 rubles per day of using the chat. To start writing to chats, send an SMS to 5309.

Local numbers of megaphone operator

While roaming

While outside the country, you can also call a Megafon representative. For any questions, including tariffs and roaming connections, dial 8 926 111 05 00 from your mobile phone. Write this phone number in your phone book before traveling abroad and if urgent questions arise, you can always consult with your consultant, even when you are far from home.

Online consultation with megaphone specialists

Recently, an online service has been available to subscribers to resolve issues and uncertainties with communications and services from Megafon. Online consultation can be obtained on the official website of your company. will appear on the right open window, where you can write your comments and questions. You will receive an answer within a few seconds.

In this article, subscribers of the mobile operator Megafon, can find the necessary reference numbers phones operator mobile communications Megaphone. Megafon support specialists will help you enable or disable the necessary options. And also suggest a way to solve other problems related to the services and tariffs of the mobile operator Russia Megafon "1" ...

Megafon help. Megaphone operator help desk. Service, reference numbers, telephones.

Contact center telephone. Phone and number help center Megaphone.

Megafon - Help Phones.

IN Contact Center you can call from mobile phone Megaphone by short reference number 0500 , or from a landline phone or mobile other network by number +7 926-111-05-00 or 8-800-550-05-00.

Ask a question via sending free SMS messages (from a megaphone phone) to a number 0500 . Or use automatic voice assistant by calling the number 0505 . And also, through the form feedback: on the megafon website

Call Megafon helpline for free

For similar operations such as: checking the balance, finding out your tariff, disabling options - there is an alternative option for informing the Megafon subscriber. At USSD assistance commands or via the Internet: in personal account on the Megafon website.

For Balance checks(how much money is on your Megafon phone), dial the command *100# and press call.

You can get information about the parameters of your tariff, balance of funds and other information in the following way:

Ussd request *105*2# or *225# , allows you to find out the name tariff plan Your phone

To find out your number, dial *205# .

To activate the “Promised Payment” call the number 0006 or type the command *106# , or send an SMS indicating the amount to the number 0006 .

Additional information:

The most complete and detailed information O help phones, USSD commands located on the website www.megafon.ru.

Here you can find out how to call from mobile operator mobile communications to contact service center megaphone. Information about reference numbers of the megaphone company center, SMS help, help desk link to the official website www.megafon.ru.

Telecom operators conduct great job on the quality of services provided. To do this, they are constantly building new ones. base stations and modernize existing ones. But achieving ideal network quality on a large scale is unrealistic. In addition, subscribers have many questions about services, tariff rules, settings, and so on. Support services are designed to solve these problems. The Megafon contact center is one such service where customers can contact with problems and questions.

It is worth knowing that Megafon does not need a support phone number to solve problems. The user can resolve many issues through special services self-service or using the website operator a. But not everyone knows how to use it automated systems, and some issues require Megafon technical support to intervene.

Ways to call MegaFon support

The Megafon help desk is common to all regions of the country. If you have any communication questions or problems, you just need to dial Megafon’s support number and the operator will make every effort to provide assistance. You can find the number on the SIM card, in the contract and on the website. There are two main telephone numbers to contact support: 0500 or 8-800550-0500.

Megafon technical support offers phone number 0500 for use by company clients who are on their own network. Calls to it are free, and you can dial this number even if your account balance is negative. To contact a specialist, you need to listen to the system prompts and follow them. The menu structure can be changed at any time and there is no point in presenting it here.

Important! You cannot call 0500 from other operators.

You can also get support from automatic system. It is available by calling 0505 and allows you to resolve minor issues without waiting a long time for a response from employees. There is also the option of sending an SMS to 0500 with a question. The answer will also be sent via SMS. This feature is also only available on your home network.

Important! To Megafon contact center the phone has the same SIM card regardless of the region of purchase.

Call MegaFon helpline while roaming

When a company's client travels and uses roaming, questions arise most often. However, you will not be able to reach the usual support center numbers from another country. In this case you need to use full number+7-926111-0500. With a Megafon SIM card it will be free from anywhere in the world.

How to call MegaFon support from other operators

Each operator uses short numbers differently, so you should not try to call technical support on 0500 from a landline or other mobile network. These actions will lead to nothing.

Especially for customers who need to contact an operator using a number from another network, the telephone number 8-800550-0500 works. It is worth knowing that customers of other operators will be charged. Before connecting to the operator, you will also have to listen voice menu and choose the appropriate direction.