IPhone and iTunes Errors - Decryption and Solution. ITunes errors and solutions

Apple devices are characterized by stability, reliability and quality. Now almost everyone portable models brings together iOS, which works great on iPhone, iPad, and iPod. However, sometimes even it fails. In this case, you should not panic.

All errors on iOS are associated, as a rule, with iTunes, that is, with the part that is outside the device. Problems in the firmware or system operation are corrected by the developers very quickly, so there are practically none.

Most iPads and iPhones now have this one installed. This means iOS 10 bugs will be the most relevant. They are mainly related to incorrect work some system applications... As a rule, all these problems are quickly fixed with each update, but some users may still encounter them due to the fact that they use old version and do not switch to the updated one.

With the advent of the tenth version of the operating system, Apple users are faced with the fact that 10-15% of them fly away in minutes. Although "ten" should save battery power.

There is only one way out of this situation today - you need to upgrade to next version... You won't be able to roll back to the previous one without a jailbreak, and that's too much radical method... And a simple upgrade will affect energy efficiency. In addition, make sure if the new version of the OS really made your iPad drain faster?

"Notes" is closed

Another bug that was noticed Apple users- standard Notes app closes by itself when connected to the internet. This problem can be solved without rolling back to the previous version - it is enough only in the settings, in iCloud section, first uninstall the application by moving the slider, and then return it back. After that, the error should disappear.

The device does not catch the network

Mobile communications can sometimes be lost, and for no reason. Again, if you don't want to update, you can fix this annoying error yourself.

1. In the settings menu, select "Basic".
2. We select "Reset" and "Reset network settings".

Settings mobile communications after the reset, they will be updated and the problem will disappear.

Screen distortion on reboot

This is not such a problem as hard reboot usually do not have to be done often. But before version 10.2, the screen was distorted when we wanted to reboot the device using the buttons. There is only one way out - to update. It will not be possible to fix errors without installing a new version.

Missing contacts in the "Phone" application

IPhone users found that some of the contacts with iOS installation 10 is missing. Moreover, if you use them in other applications, then they are, but if you try to use them using standard application"Phone", it is impossible to find them.

The way out of this situation is to perform a hard reboot of the device. To do this, hold down the "Home" and "Power" buttons and hold them for a few seconds. If after that the error persists, then you can try to restart your phone or tablet. the usual way repeatedly.

Bluetooth devices stopped connecting

This is another bug when upgrading to iOS 10. Keyboards and other Bluetooth devices don't want to connect to iPhone or iPad. To get started, you can just try to go to the Bluetooth settings and click "Forget device", and then try to connect again. If that doesn't work, you can try resetting your network settings.

"Mail"

The Mail app doesn't want to open. Others simply do not display incoming letters. All this is quite easy to solve - delete your mail account through the settings, and then add the account again.

iMessage does not show effects

One of the chips new iOS 10 - effects in iMessage... But some users were very upset when they found that the effects were not displayed for them or were written in text.

Error activating new iMessage features on iOS is easy to fix. Just go to settings, click on "Messages" and turn it off, and then turn on the iMessage switch again. As a rule, this action should help. If not, then go to the "Basic" tab in the settings, then to " Universal access". Find "Reduce Motion" and turn off this function.

Computer does not see iPad

PC or Mac may stop seeing devices. In this case, the only way out is to reinstall or update iTunes. Updating the program is quite easy on both PC and Mac, but uninstalling iTunes and reinstalling it on Windows will not be so easy.

Here is the sequence in which you need to remove all programs related to Apple on Windows:

1. iTunes
2. Apple Software Update
3. Apple Mobile Device Support
4. Bonjour
5. Apple Application Support (32)
6. Apple Application Support (64)

After that, we install the most new version iTunes.

Other errors

If your mistake is not in the list, then the only correct way out is to update to a newer version. Perhaps iOS 10 has other issues, but they are all quickly resolved, and the system gets better with each update. Therefore, never give up on the next update.

Errors when working with iTunes

This is where a whole lot of mistakes arise. Most of them are outdated and it is unlikely that you will ever meet, but if you are the owner old iPhone or iPad with old firmware, then these errors may be relevant to you. Each error has a code by which you can easily find it.

1

Incompatibility between the update and the device. Everything is simple here - the problem may lie both in the update itself and in iTunes. So update iTunes. If the problem still creeps out, then download another update or do it again.

2

Incorrect firmware. Aypad recognizes it, but cannot install it, since it was assembled incorrectly. This happens most often with custom firmware. Therefore, just download another "update" or try to download the same one again.

3

Malfunction. Only the service center will save, which is definitely worth contacting.

4

iTunes is not affiliated with Apple servers... Here you need to check various programs on a PC for blocking access to addresses: antivirus, firewall, firewall.

8

The firmware is not compatible with the device. ITunes recognizes it and matches it. Here's the installation help updated version that suits your device.

9

Error 9 related to iTunes occurs on iPad / iPhone when cable data is interrupted. Replacing a wire or USB port will help here. Alternatively, you can try to restore the firmware using DFU Mode.

10

The reason lies in the crooked custom firmware. Don't try to install it anymore. Try downloading another one.

14

Error 14 on iPad occurs when a file containing an update has a broken build. Here it is worth trying to disable antivirus and other blocking software. Try to replace USB cable and upload another file.

18

The error occurs when the gadget's media library malfunctions. Only flashing the device will help.

27, 29

iTunes loops when it tries to restore the firmware. You need to upgrade to the tenth version. Other options are unlikely to help.

35, -3221

Mac has permissions issues with iTunes folder. You will have to restore access rights using Disk Utilities.

39, 40, 306, 10054

Error 39 on iPad recovery appears due to the unavailability of certain servers. Access is usually blocked by antivirus or firewall software. Therefore, you have to turn them off.

54

Can't transfer purchased to iTunes Store content to the computer. You need to delete old backups... Deauthorization to iTunes on a PC will also help. After that, we log in again.

414

1002, 1004

Another problem with the transmission of information. Here you need to start the update process again. Or try reflashing later.

1008

It is connected with the fact that in your Apple ID you have included Russian letters or other symbols that cannot be included there. Just use only Latin letters and numbers.

1011, 1012

Lost connection with iPad modem... Try restarting your device and try again. This could be a hardware problem.

1413-1428

The error is related to a defective USB cable. Make sure it is intact. You may need to use a different wire.

1601

The device cannot be accessed. End unnecessary processes. If nothing has changed, then change USB connector or cable, then reinstall iTunes.

1608, 1609

Here it is required reinstalling iTunes or updating it, since the errors are either related to outdated version programs, or with damage to its components.

1644, 2002, 9807, 11222, 13014, 13136, 20000

The problem is related to the processes on the computer that prevent iTunes from working. The fault is most likely antivirus software. You can also try to close programs running in background and restart your computer. Turn on Windows standard design theme.

Damaged USB port or cable. Clean the port. If that doesn't work, use another one. If this does not help, then replace the USB cable.

3014, -3259

Apple server not responding. Restarting the computer will also help. Also check if there is a network connection.

3194

Error 3194 on iOS update appears due to the installation of outdated firmware or when using a modification of the system host file... Can help iTunes update... Then try to flash again. If this does not help, then you should change the firmware.

4000

The device conflicts with other connected software USB devices... It is worth disconnecting everything from the computer except the keyboard, mouse and firmware.

4005, 4013

Error 4013 on iPad, like 4005, occurs when restoring or updating. It is necessary to put the device into DFU mode. To do this, hold Home + Power for ten seconds, then hold Home for another ten seconds. Then try to recover or update again. It makes sense to change the cable if that doesn't work.

4014

Error 4014 when restoring the iPad or updating it appears due to problems with the wire or problems on the PC, so it is worth changing the cable or the PC itself from which the update is being performed.

5002

Payment to iTunes does not want to be confirmed. We check the correctness of the payment data.

8003, 8008, -50, -5000, -42023

Problems downloading the file to the device. You need to clear the iTunes Media / Downloads folder on your computer.

9813

Keychain certificate validity issues. You need to clear the cache of the Safari browser on your iPad or iPhone.

13001, 13019

The iTunes library file is severely damaged. It is necessary to delete the files of the itdb format and the Library file in the "iTunes" folder.

Error 13019 is related to syncing, but corrupted files are also the cause, so it's worth checking your library for corrupted files.

-35, -39, -9843

Can't download music using iTunes store. You just need to update the program to latest version and also re-login.

-50

Problems can be both with iTunes and with other software on the computer, so turn off the firewall and antivirus again, and update iTunes to the latest version.

-9800, -9808, -9812, -9814, -9815

It is necessary here, since errors are associated with the wrong time of purchase.

0xE8000001, 0xE800006B

Disconnect and reconnect the device, and also restart iTunes.

0xE8000022

A serious error that indicates large damage to the iOS system files. Firmware recovery will be required.

0xE8008001

The error occurs when you try to install unlicensed software, so there is simply no need to do this.

The vast majority are listed here possible mistakes on iOS, which may arise when using devices from Apple. It is worth noting that if you avoid unlicensed programs and custom firmware, then the risk of encountering problems becomes very small.

Almost every user iTunes I was faced with the fact that the program refused to perform any action and showed a pop-up window with the number of the error that occurred ...

What these iTunes errors mean and how to solve the problems encountered - more on that below ...

Solution for error 1: Update iTunes to the latest version, download the firmware again (make sure to download the software version for the device you want to use).

Solution for error 2: Most likely, you are trying to install custom firmware (not original assembly). Just download original firmware, or use third-party software for installation custom firmware.

Solution for error 3: In fact, the error is similar to error -1 and if the latter is corrected by the recovery mode, then error no. 3 can be solved only in service center by replacing the modem.

Solution for error 5:

Solution for error 8: Download the original firmware for your device model.

Solution for error 9: Check USB port and connector on iPhone / iPad / iPod Touch.

Solution for error 10: Rebuild custom firmware or use original one.

Solution for error 11: Rebuild custom firmware or use original one.

Solution for error 13: Change USB and cable. Can also help USB disconnect 2.0 in BIOS.

Solution for error 14: Disable your antivirus. Change USB and cable. Try the original firmware.

Solution for error 17: In this case, you need to restore the device from DFU or Recovery Mode.

Solution to error 20: In this case, you need to enter DFU Mode.

Solution for error 26: Load another firmware.

Solution to error 27 and 29: Update iTunes to the latest version.

Solution for error 28: Repair at a service center or replacing the 30-pin / Lightning cable.

Solution for error 34: Free up some space for software installation (on the disk where iTunes is installed).

Solution for error 35: In terminal.app, enter:
sudo chmod -R 700 / Users // Music / iTunes / iTunes Media
, where is the username.

Solution for error 39: Several of your photos are causing this error, you need to find them using the de-sync method.

Solution for error 40, 306, 10054: It is necessary to disable anti-virus software, proxies, clear the browser cache.

Solution for error 54: There are a number of things you can try:

• iTunes> Store> Authorize This Computer
• Delete C: \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes \ SC Info
• Exclude music from synchronization by deleting the folder (then you can return the folder to its place)

Solution for error 414: Agree to these rules or change your date of birth in your account settings.

Solution for error 1004: Flash later.

Solution for error 1008: To avoid this error, you must use only Latin letters and numbers in your Apple ID.

Solution for error 1011, 1012: Hardware problem requiring repair.

Solution for error 1013, 1014, 1015: You need to download the TinyUmbrella utility. Use the Kick Device Out of Recovery function in it.

Solution for error 1050: Activate the device after a while.

Solution for error 1394: Restore the device or try to jailbreak again if the error appeared after it.

Solution for error 14 **: Either the firmware file is broken (you need to download another one), or the usb cable is broken.

Solution for error 1600, 1611: Try installing via Recovery Mode.

Solution for error 1609:

Solution for error 1619: Update iTunes to the latest version.

Solution for error 1644: Restart your computer, turn off antivirus software if you are not working with the firmware file yourself.

Solution to error 2001: Update Mac OS.

Solution to error 2002: If it is not an antivirus, then restart your computer.

Solution to error 2003: Use a different USB port.

Solution to error 2005: Use a different data cable.

Solution for error 2502 and 2503: The problem is solved by adding full user access to the C: \ Windows \ Temp folder. This is done as follows:

• push right click mouse on the C: \ Windows \ Temp folder;
• go along the path "Properties - Security - Change" and select your user;
• put a tick in front of "Full access", then you need to save the changes.

Solution for error 3000, 3004, 3999: Access is blocked by some program. For example antivirus. Disable them, reboot.

Solution for error 3001, 5103, -42110: Update iTunes
Delete the SC Info folder:

• Win7 - C: \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes
• Vista - C: \ Program Data \ Apple Computer \ iTunes
• Mac OS - / users / Shared / SC Info

Solution for error 3002, 3194: Upgrade to stable version firmware. Remove line: 74.208.105.171 gs.apple.com from hosts file to:

• Win - C: \ Windows \ System32 \ drivers \ etc \ hosts
• Mac OS - / etc / hosts

Solution for error 3195: Try to update the firmware again.

Solution for error 5002: Look for errors in the filled in bank card details.

Solution for error 8008, -50, -5000, -42023: Delete the Downloads folder in your iTunes Media folder.

Solution for error 8248: Remove iTunes plugins. It often happens that the problem is in the Memonitor.exe process, close it.

Solution for error 9006: Download the firmware from another location, or solve the problem with antivirus software.

Solution for error 9807: Solve your antivirus problem.

Solution for error 11222: Disable your firewall and antivirus.

Solution for error 13014, 13136, 13213: Refresh iTunes, restart your computer, turn off your antivirus software. The problem should go away.

Solution for error 13001: Delete your iTunes library files.

Solution to error 20000: Install standard theme Windows.

Solution for error -39:

Solution for error -50: Update iTunes. Relog your account. Turn off your antivirus software.

Solution for error -3259: Update iTunes. Check your internet connection. Delete unfinished downloads, logging out / logging in to your iTunes account may help. If that doesn't help, try restarting your computer.

Solution for error -9800, -9812, -9815, -9814: Set, in the system settings, correct date and time.

Solution for error 0xE8000022: Rebuild the firmware.

Solution for error 0xE8000001, 0xE8000050: Reinstall the AppSync tweak from Cydia.

Solution for error 0xE8008001: Install the AppSync tweak from Cydia.

Solution for error 0xE8000013: Re-sync your device.

Solution for error 0xE8000065: Restart your computer, use a different USB port. If it does not help, then the problem is in iTunes and you will need to restore the firmware.

If you didn’t find the answer to your question or something didn’t work out for you, and there is no suitable solution in the comments below, ask a question through our

Sometimes when updating, restoring, or sync iPhone and iPad appear in iTunes unknown errors... In my guide "iTunes Errors" you will find the explanation of these errors and options for fixing them.

Errors that appear during the recovery, update or synchronization process can be associated with software and hardware problems in iOS devices: some are fixed simply, for example, by restarting the computer or connecting to another USB, and there are those that require hardware iPhone repair and iPad.

ITunes Error Classifier

Errors in iTunes can be divided into four classes: network errors, security settings issues, USB connection issues, and hardware issues.

Network errors

ITunes error numbers: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200.

Warnings may also appear:

• "While loading software An error has occurred".
• "The device is not supported for the requested build."

These warnings indicate that there are problems with the connection of the computer to the Apple update server or to the iPhone and iPad.

Problems with security settings

ITunes error numbers: 2, 4, 6, 9, 1611, 9006.

These errors appear when a firewall, antivirus, or firewall prevents the connection to Apple's update servers or device.

USB problems

ITunes error numbers: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. An "Invalid Answer" warning may also appear.

Hardware problems

ITunes error numbers: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012 , 1014, 1667 or 1669.

Appears when hardware malfunctions in iOS devices or a computer interfere with the update or data recovery.

How to fix iTunes error

Most of the bugs in iTunes are self-fixing:

• End programs on the computer that are blocking iTunes connection to the server Apple updates if it doesn't help, delete them.
• Turn off your firewall, antivirus, or firewall while restoring or updating your iOS device.
• Replace the USB cable connecting your iPhone or iPad to your computer with the original one. Learn.
• Connect your iPhone or iPad to another USB port... Better to use the rear USB ports system unit... To USB ports on keyboards, USB hubs, and front panel I do not advise connecting the system unit - there are errors with iPhone connection and iPad.
• Try to completely remove iTunes and all its items with using CCleaner for Windows or ClenMyMac for Mac OS X. Then install the latest version of iTunes.
• Try restoring or updating your iOS device on a different computer.

ITunes error guide and how to fix them

In the process of interacting with the program iTunes users often encounter errors. Their codes pop up on the screen at the most inopportune moment - for example, in the very middle of the update process.

This article will address iTunes error 14. It occurs both at the beginning of the launch of the utility, and at any time during the firmware operation. Why this happens with aytyuns and how to find a way out of the situation - read on.

You can identify a nuisance by the following signs:

• The pop-up of an error message with the indication of the number and the departure of the active program.
• Cessation of work of the PC / laptop after displaying information about the error, when starting a certain software.
• This SMS pops up on the screen - “Itunes Error 14”.
• The PC operating system works in slow motion and does not respond well to typing in characters with a mouse or keyboard element.
• Frequent PC freezes are observed.

All of the above can occur during software installation, when opening a utility, when starting or shutting down a PC operating system, or even when installing it. It is very important to notice the exact period of the error, since the choice of the method of solving the problem will depend on this.

Factors of error 14

The reasons may lie in the following:

• Corrupted download or defective installation of iTunes software files.
• Utility registry malfunctions due to recent software changes, one way or another related to the utility.
• The presence of viral software that damaged the files of the PC / laptop operating system or software components associated with iTunes.
• Another program, by mistake or on purpose, erased the files necessary for the normal functioning of the utility.

The main reasons are listed above, but error 14 can be caused by other factors as well. It is very important to eliminate all these points in order to prevent mistakes in the future.

By the way, in iTunes, error 4014 can occur for the same reasons.

Methods for resolving error 14

For troubleshooting purposes, use the following methods:

• Change USB cable to a new one, if a Chinese counterfeit has been used so far.
• Replace the same accessory if damaged. Examine the cord for damage. Look for kinks, oxidations, twists and the like. In the presence of the slightest problem replace the item with a new one, and always original.
• Connect the device to a different USB port. The port currently in use may be faulty. Therefore, inserting the cord into another element can help solve the problem. But this port does not have to be a keyboard port.
• Disable your antivirus software. Do this before opening iTunes and connecting your iOS device. If after that the error under code 14 stops popping up, you will need to add iTunes to the list of exceptions to your PC's antivirus program.
• Update the utility to the "fresh" version. It is recommended to install all updates for this program. They open up new perspectives and remove many mistakes. Also, this procedure optimizes the functions of the PC and operating systems.
• Reinstall the utility. But before that, be sure to erase the old version from the PC. Then download the "fresh" version from the developer's resource.
• Check your PC / laptop for viruses. Infection often causes bugs to emerge in different programs. Therefore, perform a deep system scan using your antivirus program. Or use the Dr.Web CureIt utility, which is freely distributed and does not require installation on a PC. If viruses were found, remove them and restart your PC.
• Contact the service Apple support... If none of the recommendations above helped, contact the firm directly.

How to update iTunes on PC?

Since this method is the most effective for fixing error 14, let's take a closer look at it. In general, the update procedure for iOS devices is required to be carried out regularly. If you use an outdated iTunes option, The PC simply will not be able to identify the program.

Today, the operation can only be performed if there is a network. Earlier, the "apple" company also offered discs with a copy of the utility.

So, to update, go through the following steps:

• Run the utility. Usually, the program is fully automatic and communicates with Apple servers. If "fresh" versions are available, we will inform you about this by sending an SMS.
• If this does not happen, go to the help item, and then to the updates.
• The next step is to download the new version. Then proceed with the installation.
• Now you can wait. At slow speed Internet procedure can be delayed. If there are no problems with this, the download will take place in a couple of minutes. And everything will be done automatically, without manual intervention from the user.
• If necessary, restart your PC / laptop. This completes the process.

If for some reason you do not have the Internet, installation of the "fresh" version of the iTunes software will not be possible. But if this procedure is urgently required, ask a friend to transfer the file to a USB flash drive. Then you can reinstall the utility directly over the old version.

You can also download the program manually. To this end, go to the Apple resource on the network, in the iTunes section. Click on the download item and after completing the operation, complete the installation.