iPhone 4 won't connect to computer. The computer does not see the iPhone - what to do

Working with Apple devices without iTunes is almost impossible. Sometimes a problem occurs when iTunes does not see iPhone 5S, 4S, 4 and other models. Today you will learn exactly how to get out of this situation.

Solving the problem with the iTunes iPhone application detecting it.

Let's figure out why iTunes doesn't see the iPhone. The reasons for this may be different, we will analyze each of them in detail.

Cable fault

If you are using a faulty or non-original cable, replace it with a whole and working one.

Lack of trust between devices

For correct iPhone control 5S and other computer models should establish trust between them. To do this, after unlocking and connecting the smartphone to the PC, you will see a dialog box on the gadget where you need to click “Trust”. The same thing will appear on your computer, where you should click “Continue”.

Bugs in the operation of gadgets

This method of solving the problem very often helps when iTunes does not see the iPhone. Restart your computer and iPhone. Then reconnect the iPhone to the PC using the adapter.

Program failure

If after following the previous recommendations the problem is not solved, then perhaps the problem is a program failure. In this case, you need to completely remove iTunes. Read about how to do this correctly in one of the articles on our website. After this you need to restart your computer and install suitable version iTunes.

Apple device malfunctions

Usually this situation occurs after jailbreak. If this is the case, then you need to switch your smartphone to DFU mode and try to restore it to its original state.

Conflict of other devices

If there are other devices connected to your PC that make the iPhone invisible to it, turn them off. Of course, there is no need to disable the mouse and keyboard. After this, you can try to synchronize your phone with your computer again.

What to do if iTunes does not see iPhone on Windows 10

Very often, many users encounter this problem on Windows 10. In the form of a small list, we will give you some recommendations:

• update iTunes or check the compatibility of this version with your computer;
• check for OS updates, and if there are any, install them;
• check if your smartphone is turned on;
• if you see a message asking you to trust the device, you must agree;
• check the integrity of the USB cable;
• reboot both gadgets;
• disconnect other devices from the PC.

If none of the methods described in this article helped you, then contact Apple support. If you have any questions, ask them in the comments.

iOS devices, of course, in most cases can do without using USB, but situations still arise when using a cord is simply necessary. And even with using USB Problems may arise - where would we be without them, nothing is perfect. So why doesn’t the computer see the iPhone via USB: we’ll tell you the solution.
One of the most common problems that arise when working with iTunes is the inability to find a connected device. There can be several reasons for this error, but often the failure lies in the trusted connection mechanism (keys for future login are saved on both devices). By default, when such an error occurs, a message like “Trust this computer?” should pop up on the computer. next time you connect.

We will consider a scenario where, after a negative response, a repeat request is no longer shown. Fortunately, this problem can be solved in just a few steps.

Solving the problem on OS X

We think it would be right to start with the native environment for iTunes - the OS X system. Thanks to optimization, problems arise much less frequently on this operating system, but are not excluded. First of all, you should try to clear all the contents of the Lockdown directory. To do this, first disconnect your iPhone from the computer, press the “cmd + shift + G” keys simultaneously and go to /var/db/lockdown/
If everything is done correctly, a window will open with certificate files that need to be deleted.

Now we try to connect your device to the computer, and when asked about trusting this computer, we answer in the affirmative. The computer should then see your iPhone via USB.

Solving the problem on Windows

You can solve the problem on Windows in a similar way, although this OS is more stubborn in this regard. True, the location of the certificate files is different, and there is a need to display hidden files. To do this, go to “Folder Options”, then “View” and select display hidden files and folders. On different versions Windows path to files will be different:

• Windows XP: C:\Documents and Settings\All Users\Application Data\Apple\Lockdown
• Windows 7, Windows 8, Windows 10: C:\ProgramData\Apple\Lockdown

If these manipulations do not lead to anything, then you can resort to more in a complicated way. In Windows, go to Device Manager, then right-click on your Apple device. Select “Update driver”, and then search for drivers on this computer through the item “Select a driver from the list of existing ones”.

Now select “Install from disk” (or alternatively, you can try installing from USB storage or telephone).

In the “Install from Disk” window, select the “Browse” option and go to the following address: C:\ Program Files\Common Files\Apple\ Mobile Device Support\Drivers
Here we need the usbaapl file, select it. If it is not there or the folder does not exist, you should look for it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers


Finally, click on the “Ok” button, and then click on the “Next” button to complete the driver installation process. Now you can connect your iPhone to your computer and check if it can see it. In most cases, this method is the winning one.

Resume

We also cannot note the fact that most iPhone users, does not care about his device, throwing it into his purse or pockets, where there is a bunch of other small things and garbage. If the phone is constantly placed in such an environment, its recesses will inevitably become clogged with debris, which one day can play a rather cruel joke on the device. If the above recommendations do not help, you can try taking a brush and cleaning the entire body of the device. Sometimes it helps.

If the phone no longer appears on the computer after a fall, wetness or software failure, then it is advisable to take it to service center.

iTunes is a proprietary program from Apple, which allows you to synchronize the device with a PC, transfer data to it and save information on the computer. If iTunes doesn't see your iPhone, you won't be able to save your contacts book or copy it to your phone new music. We will analyze in detail what causes the problem and how to connect an iPhone to iTunes.

Let's start with the most simple reasons, due to which a communication error often occurs. How to connect iPhone to iTunes:

1. The phone or tablet must be turned on at the time of joining.
2. When connecting a mobile device to a PC, the system message“Trust this computer” – click on “Trust”. If you accidentally selected “Do not trust”, disconnect your smartphone from the PC, in the menu click on Settings->General->Reset->Reset geo-settings. The next time you connect, you will again be prompted to trust before syncing your iPhone.
3. Check that the computer's USB port and cable are in good condition. Connect the cable to a different port, first disconnecting other USB accessories. Check the connection using another suitable cable.
4. Restart your PC and mobile device.

If after all iPhone steps still won't connect to iTunes, move on to troubleshooting more serious causes of the problem.

iTunes App Version

If your Apple phone does not sync with a PC running Windows 10 or Mac OS X, check the iTunes version. If you haven't updated it in a while, it might be outdated and no longer relevant. iOS versions mobile device.

What to do if iTunes does not see iPhone 5s and higher due to version differences:

1. Launch iTunes. In the “Help” menu, click on “Check for updates.”
2. The application will check the version, if a newer one is found, you will be prompted to download it.

To install fresh iTunes versions You will need Windows 7 or higher on your computer, and you need 400 MB of free space on your hard drive. Therefore, on a computer with Windows 10 you can easily install new program, but you won’t be able to do this on Windows XP.

After installing iTunes, check the device connection again. If the iPad and iPhone do not connect, or you have already installed the most latest version program, so you were not prompted to update it - check for other reasons for the error.

You can also not update the program, but completely remove it and reinstall it on your computer. In Control Panel, click on iTunes and click “Uninstall.” Check that all its components are removed - Apple services Update and Device Support, Bonjour. Manually erase the iPod and Bonjour directories from the Program Files directory. Then go to Apple's website and download the app again.

Device drivers

Connection to iTunes app may not work due to incorrect drivers to a mobile device. To fix the problem, you need to update them. How to connect to iTunes in this case:

1. On your PC desktop, click on the properties of the “My Computer” shortcut and go to “Device Manager”.
2. Find a gadget from Apple in the list of equipment. Click on it right click mouse, click on the “Update driver” sub-item.
3. Go to the search for drivers on your computer. Note that you must select a file from the list of previously installed utilities.
4. Select that you want to load files from disk. Click "Browse".
5. Open the Program Files/Common Files/Apple/Mobile Device Support/Drivers directory, select the file whose name contains “usbaapl”.
6. Click “Next” to start the driver download.

Try to spend iPad sync or iPhone.

Apple service

One of the reasons why iTunes does not see the iPhone is incorrect operation services Apple Mobile Device Service. To restart it:

1. Launch “Control Panel”, go to the “Administration” subsection, then “Services”.
2. Click on the name of the utility you are looking for. Stop it and then start it again.

Connect the device to the PC and start connecting again.

Alternative method

If you can't figure out how to sync iPhone with iTunes, try an alternative file manager iTools. The program has a Russian interface, everything is implemented in it basic functions branded application, and also added additional features on management installed programs, photo stream, SMS.

In iTools, you can see all contacts and media files, make backup copy iPad, iPhone 6 or other model.

Conclusion

We figured out why iTunes and Apple gadgets Sometimes they don't sync. There are not many reasons, so you can easily fix the problem. If you have checked all the methods, but the error remains, contact the service center to resolve it.

Recently, a friend connected her iPhone 5s to her computer, but it stubbornly refused to see the photo. Tragedy? No.

If your laptop or computer is stubborn and you can’t see the photo or the device itself, then the problem is most likely in the cable, computer or iPhone connector.

Easy to check. Just try connecting a different cable or media (maybe a different smartphone).

Also, this can be caused by the lack of a driver or incompatibility of standards.

Why does the PC see the iPhone, but not the photo?

What could lead to this? It’s rare, but the iPhone simply may not be recognized by Windows 10 or another version.

One solution is to use Mac emulator OS, which should give access to smartphone data. You can also log in to the service using your details Apple iCloud and download photos to PC.

ATTENTION: your computer must have trusted status - on the screen of the unlocked device, confirm the trust request.

Also, look to see if any applications that use the camera or directory with pictures are active - if you find them, close them.

Why doesn't the computer see part or half of the photo from the iPhone?

If you don’t see pictures from your iPhone in Stream or on Yandex disk on your computer, make sure you have an active Internet connection. Without the Internet, My Photo Stream or Yandex disk will not display photos.

Also check if there are missing photos in the deleted album (Trash) and make sure you are signed into iCloud with the appropriate Apple ID.

For iPhone connections to the computer via USB port you will need the gadget itself, the USB cable that comes with the device, and, of course, a computer. USB cables come in several versions (depending on your iPhone model):

The first option is a 30-pin connector:

It fits iPhone 2G, iPhone 3G, iPhone 4G and iPhone 4S (also supports iPad, iPad2, iPad3 and iPod Touch) .

The second option is a Lightning 8-pin connector:

He approaches more modern models such as iPhone 5, iPhone 5C, iPhone 5S, iPhone 6 and iPhone 6S (also supported iPad Mini, iPod Touch 5G).

There is also a cable USB Type-C. Unlike Lightning, it can be inserted on either side, and it has a huge throughput- up to 10 Gb/sec.

Connecting iPhone to computer via USB

To connect your iPhone to your computer via USB, you need to download iTunes. The fact is that the software package contains necessary drivers For Apple connections devices, and, in addition, many necessary functions for them.

So, go to http://www.apple.com/ru/itunes/download/ and click on the “Download” button

After you have downloaded the program, you need to install it on your computer. To do this, run the downloaded file - a window will open in which you will need to click the “Next” button

The next window shows you where the program will be installed: click on the “Install” button

In a few minutes the installation will be completed successfully

Don't forget to uncheck the "Open iTunes" tab until you need to launch the program.

Now it's time to connect your iPhone to your computer via USB. There's one end for this USB cord connect to USB input computer, and the other, respectively, to your iPhone.

When connected, your iPhone will vibrate to notify you that it's charging.

The installation of the device driver will begin, upon completion of which the device autorun window will pop up on the monitor

Then the connected device will appear in the “My Computer” tab as an additional icon

By clicking on it you will see what will open internal memory your device.

You can only view photos and videos, but you can only listen to music if you're connected through iTunes.

How to transfer photos from iPhone to computer via USB?

Now let's move directly to iTunes program. Click on iTunes icon and in the window that opens, click the “I Accept” button

In the next window, click on the phone icon (on the left top corner) - your device data will open to you

Through iTunes, you can transfer photos from your iPhone to your computer via USB, synchronize with your computer, download music, movies, personal information, as well as install games and applications from Apple store Store.

What advantages does a wired connection give us?

• - The first and most important thing is the speed of data exchange.
• - Ability to install and uninstall applications
• - Ability to charge the gadget
• - Ability to restore the device
• - Software update

The only downsides I can note are that a USB port is required for connection (and on some brands of computers there are only two) and that your iPhone must be next to the computer.

The computer does not see the iPhone via USB but is charging: what to do?

But what to do if you connected your iPhone via USB? charging in progress, but the computer still couldn’t detect your iPhone? Let's look at some methods to solve this problem.

• - First you need to restart both devices to make sure that neither of them is frozen.
• - The next step is to check everything USB ports: they may not work due to broken contacts. To check, take any flash drive and check each USB port one by one.
• - Disable third-party software (antiviruses, etc.), do not forget to enable them after checking.
• - Also unlock your phone, perhaps it will say “Trust this computer?”

Without an affirmative answer, no synchronization will occur, only charging.

• - Try changing the USB cable - it may be faulty. Sometimes even without visible damage The cable may not work.
• - Try resetting your phone (don't forget about backup)
• - You can also clean the USB cord connector - it may be dirty.
• - Check if the time is set correctly on both the computer and your phone (even a small discrepancy will lead to the computer not recognizing the iPhone via USB)

If more than one method does not help you, then most likely your charging connector is broken, and you should change it at a service center.