Krymenergo front. State Unitary Enterprise "Krymenergo" - personal account

You can find electricity tariffs in the pictures below.

The State Unitary Enterprise of the Republic of Crimea “Krymenergo” was created in accordance with the Decree of the State Council of the Republic of Crimea dated April 11, 2014 No. 2006-6/14 “On the State Unitary Enterprise of the Republic of Crimea “Krymenergo” and the order of the Council of Ministers of the Republic of Crimea dated April 30, 2014 No. 371 -r “On issues of the State Unitary Enterprise of the Republic of Crimea “Krymenergo”, is the property of the Republic of Crimea, is under the management of the Ministry of Fuel and Energy of the Republic of Crimea.

The enterprise was created to ensure the stable functioning of the energy system and energy security of the Republic of Crimea.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" carries out activities to provide services for the transmission of electrical energy through main electrical networks, services for operational dispatch control, services for the transmission of electrical energy through distribution electrical networks, and the supply of electrical energy to consumers

According to Part 2 of Art. 38 of the Federal Law of March 26, 2003 N 35-FZ "On the Electric Power Industry", the procedure for assigning the status of a guaranteeing supplier is determined by the basic provisions for the functioning of retail markets, approved by the Government of the Russian Federation (Resolution of the Government of the Russian Federation of May 4, 2012 N 442 "On the functioning of retail markets electrical energy, complete and (or) partial limitation of electrical energy consumption."

In accordance with the Order of the State Committee on Prices and Tariffs of the Republic of Kazakhstan dated 02/10/2015 No. 6/8 “On determining the boundaries of the areas of activity of guaranteeing suppliers of electric energy in the territory of the Republic of Crimea, the State Unitary Enterprise of the Republic of Kazakhstan “Krymenergo” is recognized as a guaranteeing supplier.

The list of types of activities for which licenses are required is given in Article 12 of the Federal Law of May 4, 2011 No. 99-FZ “On licensing of certain types of activities.”

According to Article 12 of the Federal Law No. 6 dated March 21, 2014 “On the admission of the Republic of Crimea to the Russian Federation and the formation within the Russian Federation of new subjects of the Republic of Crimea and the federal city of Sevastopol”, permitting documents are valid on the territory of the Republic of Crimea, including those confirming formation (licenses ) issued by state and other official bodies of Ukraine, state and other official bodies of the Autonomous Republic of Crimea, state and other official bodies of the city of Sevastopol, without limiting the period of their validity and without any confirmation from the state bodies of the Russian Federation, state bodies of the Republic of Crimea or government bodies the federal city of Sevastopol, unless otherwise follows from the documents themselves or the essence of the relationship. Thus, the site provides valid licenses for specific types of activities.

Currently, the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" is taking actions aimed at obtaining licenses to carry out activities of the Russian Federation type.

Date of entry of the operator into the register: 16.08.2019

Grounds for entering the operator into the register (order number): 38

Operator location address: Crimea Rep., Simferopol, st. Kyiv, 74/6

Start date of personal data processing: 14.05.2014

Subjects of the Russian Federation on whose territory personal data is processed: Republic of Crimea

Purpose of processing personal data: Carrying out activities in accordance with the Charter of the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo", maintaining accounting records in accordance with the legislation of the Russian Federation, staffing the activities of the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo"

Description of the measures provided for in Art. 18.1 and 19 of the Law: Local regulations have been developed on the processing of personal data. Persons directly involved in the processing of personal data are familiar with the provisions of the legislation of the Russian Federation on personal data, including requirements for the protection of personal data, documents defining the policy regarding the processing of personal data, local regulations on the processing of personal data. A person responsible for organizing the processing of personal data has been appointed. The website (http://gup-krymenergo.crimea.ru/infodiscl/obrabotka-personalnykh-dannykh) contains a document defining the policy regarding the processing of personal data and information about the implemented requirements for the protection of personal data. Models of security threats to personal data in information systems have been developed. The information system has a 3rd level of personal data security. Accounting of machine storage media of personal data is ensured. The restoration of personal data modified or destroyed due to unauthorized access to it is ensured. Rules for access to personal data processed in the personal data information system have been developed, and registration and accounting of all actions performed with personal data in the personal data information system are ensured. Access to the contents of the electronic message log is possible exclusively for employees of the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo". Internal control is carried out over the compliance of the processing of personal data with the requirements of Federal Law of the Russian Federation No. 152 “On Personal Data” and the regulatory legal acts adopted in accordance with it. The possibility of uncontrolled entry or presence of unauthorized persons into premises where personal data is being processed is excluded. The safety of personal data carriers and information security means is ensured.

Categories of personal data: last name, first name, patronymic, year of birth, month of birth, date of birth, place of birth, address, marital status, education, profession, income, Information about consumers - legal entities and contractors: last name, first name, patronymic of the head of the organization, position of the head of the organization , name of the organization, name of the organization's object, address of the organization, address of the organization's object, phone number of the organization, fax of the organization, current account of the organization, correspondent account of the organization, personal account in the treasury, TIN of the organization, checkpoint, cadastral number, email address of the organization Information about the employees of the enterprise : series and number of the passport, who issued the passport, date of issue of the passport, code of the unit that issued the passport, gender, citizenship, telephone (landline, mobile), family composition, military registration, position, name of the structural unit, personnel number, length of service, email address mail

Categories of subjects whose personal data is processed: PD subjects who are not employees of the operator are individuals, legal entities, contractors who are in contractual relations with the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo". Information about the employees of the enterprise who are in labor relations with the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo".

List of actions with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer, blocking, deletion, destruction

Processing of personal data: mixed, with transmission over the internal network of a legal entity, without transmission over the Internet

Legal basis for processing personal data: Constitution of the Russian Federation, “Labor Code of the Russian Federation” dated December 30, 2001 No. 197-FZ, “Civil Code of the Russian Federation (Civil Code of the Russian Federation)” dated November 30, 1994 No. 51-FZ, “Tax Code of the Russian Federation” dated July 1, 1998 No. 146 -FZ, Federal Law dated 04/01/1996 No. 27-FZ “On individual (personalized) accounting in the compulsory pension insurance system”, Federal Law dated 07/27/2006 No. 149-FZ “On information, information technologies and information protection”, Federal Law Law of July 7, 2003 No. 126-FZ “On Communications”, Federal Law of July 27, 2006 No. 152-FZ “On Personal Data”, Federal Law of July 21, 2011 No. 256-FZ “On the Safety of Fuel and Energy Complex Facilities”, Federal Law of October 22, 2004 No. 125-FZ “On Archiving in the Russian Federation”, Federal Law of April 5, 2013 No. 44-FZ “On the contract system in the field of procurement of goods, works, services to meet state and municipal needs”, Federal Law of 04/06/2011 No. 63-FZ “On Electronic Signature”, Federal Law of 03/28/1998 No. 53-FZ “On Military Duty and Military Service”, Decree of the Government of the Russian Federation of 12/27/2004 No. 861 “On approval of the Rules of non-discriminatory access to services for the transmission of electrical energy and the provision of these services, the Rules for non-discriminatory access to services for operational dispatch control in the electric power industry and the provision of these services, the Rules for non-discriminatory access to the services of the administrator of the wholesale market trading system and the provision of these services and the Rules for the technological connection of power receiving devices of electricity consumers energy, electrical energy production facilities, as well as electrical grid facilities belonging to grid organizations and other persons, to electrical networks", Decree of the Government of the Russian Federation dated April 16, 2003 No. 225 "On work books", Charter of the State Unitary Enterprise of the Republic of Crimea "" Krymenergo" was approved by order of the Ministry of Fuel and Energy of the Republic of Crimea dated April 30, 2014 No. 9 (with subsequent amendments and additions), the Regulations on the protection of personal data in the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" was approved by the order of the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" dated September 13, 2017 No. 1009,

Availability of cross-border transmission: No

Database location information: Russia

Who can access the service?

The conditions for connecting to a subscriber’s Personal Account are very simple:

You must be a client of KRYMENERGO;

Have a Service Agreement signed by the Parties and know its number.

How to start using online access?

To log into the online service and use the capabilities of your Personal Account, you can go in two ways:

1) go to the website http://gup-krymenergo.crimea.ru/ and click the “Personal Account” button at the top in the corner. The program will redirect the user to the website of the automatic energy accounting system;

After this, you need to go through a simple registration procedure by clicking the “Register” button. The entire registration process consists of three stages. After you click the “Start Registration” button, you will be prompted

identify. To do this, the subscriber in the window that opens:

indicates the name of the enterprise - State Unitary Enterprise of the Republic of Kazakhstan "KRYMENERGO";
selects the name of a hydroelectric power station or a regional power station from the proposed options;
enters the personal account number;
indicates the amount of the last payment made for electricity or selects the item that there were no payments;
clicks the “Next” button.

At the next stage, you specify your login and password, which will be used in the future when visiting your Personal Account. Then you should provide your email address and read the agreement. After confirming agreement with the agreement for using the service, the credentials are sent to the system.

At the final stage of registration, the account is activated. To do this, follow the link that will be sent by email.

Personal account features

State Unitary Enterprise of the Republic of Kazakhstan "KrymEnergo" is the main energy company of the Republic of Crimea, which is a guaranteeing supplier for individuals and enterprises of the peninsula. In addition to the actual supply of electricity, the company carries out network maintenance, coordination of work and provides other related services. For registered subscribers, a Krymenergo personal account is available on the official website, which allows you to receive remote service online.

Personal account features

Krymenergo’s personal account is available on the portal of the automatic system for accounting and sales of energy resources. It provides the ability to remotely perform the following operations:

Obtaining general information on the subscriber account, including the presence of debt.
View the history of charges, payments and settlements.
Entering readings from individual metering devices.
Analysis of consumption and energy efficiency using graphs by month and year (taking into account the benefits provided).
Analysis of expenses according to the schedule for transmitting meter readings.
View information on the debt of other residents of the serviced building.
Familiarization with information on the expenditure of funds transferred to pay utility bills.
Possibility of obtaining specialist advice through correspondence.
Make an appointment with specialists on issues that require personal presence.

Registration and login to your personal account

Registration of a personal section of the site, which allows you to receive all the benefits of remote service, is available to all subscribers of the company. To complete this, select the “Register” section on the login page to your Krymenergo personal account. The registration process consists of 3 stages.

The company State Unitary Enterprise RK "KRYMENERGO" 9102002878 was registered at the address 295034, CRIMEA REPUBLIC, SIMFEROPOL CITY, Kyiv STREET, BUILDING 74/6. It is headed by the GENERAL DIRECTOR PLACID VIKTOR TARASOVICH. The organization was registered on May 14, 2014. The company has been assigned the All-Russian State Registration Number - 1149102003423. The full name of the organization is STATE UNITARY ENTERPRISE OF THE REPUBLIC OF CRIMEA "KRYMENERGO". According to registration documents, the main activity is Electricity production. To obtain more detailed information, you need to go to the company’s card and check the reliability of the counterparty.

05/14/2014 The Inspectorate of the Federal Tax Service for the city of Simferopol carried out registration of the organization of the State Unitary Enterprise of the Republic of Kazakhstan "KRYMENERGO". On May 27, 2014, the registration procedure was implemented with the State Institution - the Office of the Pension Fund of the Russian Federation in Simferopol, Republic of Crimea. Also, Branch No. 1 of the State Institution - the regional branch of the Social Insurance Fund of the Russian Federation for the Republic of Crimea registered the organization on 05/12/2016 0:00:00. In the Unified State Register of Legal Entities, the last entry about the company has the following content: (P13001) Amendments to the constituent documents.

Recently, clients of the State Unitary Enterprise of the Republic of Kazakhstan "KRYMENERGO" have been able to remotely, without leaving home, receive complete information about their personal account of a Krymenergo subscriber in the Personal Account. All this became possible thanks to the online service on the official website http://gup-krymenergo.crimea.ru/.

Login to your personal account "KRYMENERGO"

To enter your KRYMENERGO Personal Account, you must be a client of the company. It can be accessed using your personal service agreement number. To log in you need to follow a simple algorithm:

Go to the official website of the company http://gup-krymenergo.crimea.ru/
Click the “Personal Account” button in the upper left corner of the main page of the site. Or follow the link https://www.mega-billing.ru/
Enter your personal username and password and click the “Login” button
We use the functionality of your personal account.

If you have not used this function yet and you do not have a personal password and login, you will have to register, but it is quite easy and free. You will need to do the following:

We also go from the main page of the Krymenergo website to the “Personal Account” tab, or directly to the link https://www.mega-billing.ru/ (Automatic system for accounting and sales of energy resources)
Click the “Registration” button or go directly using the link https://www.mega-billing.ru/ru/registration/instruction
Press the button to start registration.

Registration consists of several steps:

Step 1. Consumer identification
Step 2: Create an account
Step 3. Account activation

Initially, you will have to confirm your subscriber current account. Enter the following data:

name of the supplier company;
name of the relevant unit at the place of residence;
personal account number of the subscriber;
last payment amount.

Krymenergo is an energy company in Crimea that operates throughout the region. The state unitary enterprise began to operate in April 2014, when the goal of creating the largest energy company in the Republic of Crimea was realized. The creation of Krymenergo made it possible to ensure stable operation of the energy system and resolved the issue of energy security in the region.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - official website

The official website of this company contains all the necessary information for both existing subscribers and those who are just planning to enter into an agreement with this company. On the main page, from which you begin to get acquainted with the official website, you can see:

tariffs for electricity services;
schedule of planned outages;
accident summary;
frequency of electric current at a given moment;
major news and announcements;
field for composing requests.

This home page allows you to find out all the most important things as quickly as possible. The structure of the site is thought out in such a way that all information on its pages is divided into thematic categories:

About the enterprise. The structure of the enterprise is presented here in the form of a detailed diagram, employees (holding management positions), photographs, videos and statutory documents. By looking through this section, you can find out what Krymenergo is and what activities are associated with its activities.
Procurement. State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" regularly provides reports on purchases made. In this section you can find: regulatory documents, procurement planning, documented information on procurement results (in the form of reports indicating each item)
To consumers. Tariffs (both current and for previous periods), subscriber service area (by city of the Republic of Crimea), additional services from company employees, energy saving tips, debtors of the company (individuals and legal entities), features of customer service.
Disclosure of information about the company's activities. Tariff application, financial reports, labor protection legislation, anti-corruption, etc.
Education. Educational and training center (basic information, structure and governing bodies of a state organization, documents and education) and a training center.
Contacts.

The convenience of the official website for consumers lies in its well-thought-out structure and great capabilities. In the “contacts” section there is a map that shows the exact location of the State Unitary Enterprise of the Republic of Kazakhstan “Krymenergo” in the city of Simferopol. You can also go to your personal account from the official website, which will allow you to have access to all information on your personal account at any time.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - personal account

A personal account is a function that is available to all large enterprises on the peninsula. A personal account is necessary, first of all, for the convenience of users and to optimize all actions. By registering on the site once, you no longer have to enter a lot of data each time.

To register in your Krymenergo personal account, you must enter the following information in the special fields:

region (select from those offered);
locality;
supplier division;
personal account number;
the amount of the last payment.

Tips for filling out the form will help you enter all the data the first time. After entering all the data correctly, you can proceed to creating an account. To do this, you must enter a valid email address and create a password.

After the system processes the application, the subscriber will have access to his personal account with all the information on his personal account. You will also need to activate your account, this can be done using the link that will be sent in a letter to the specified email.

The Krymenergo personal account includes:

personal account number;
subscriber book (charges, payments, readings, invoices);
meter readings;
current tariffs for a specific personal account;
feedback through which you can leave a request with a question about the provision of services by the enterprise.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - personal account

A personal account is a number that is assigned to each Krymenergo subscriber and is used for all operations. Knowing your personal account, you can:

pay for services provided by the enterprise;
find out the amount of current debt;
order recalculation;
contact the company with any question;
find out accruals for the last month, quarter, year.

After concluding an agreement on the provision of services with Krymenergo, the subscriber must receive his personal account number.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - mega billing

The peculiarity of servicing subscribers in the Republic of Crimea by the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" is that the personal account is presented not on the official website, but on the Megabilling service. This is a site that contains many businesses. By going to the “personal account”, the user will be redirected to the Megabilling website.

This service has been operating for many years, and its well-thought-out interface allows you to quickly find the right company. The advantage of this site is that registration will allow you to control not only your personal account with Krymenergo, but also accounts for other services that are provided to the population.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - tariffs

Electricity tariffs in the Republic of Crimea change 2 times a year – on January 1 and July 1. Up-to-date information can be obtained on the official website in the “consumers” section. Tariffs are divided into the following categories:

for individuals;
for legal entities;
for electricity transmission services and the sales markup of the guaranteeing supplier.

Electricity tariffs depend on factors such as:

place of residence of the subscriber (urban area, urban settlement, rural area);
volume consumed;
features of power supply in residential buildings;
type of tariff.

These factors form the final cost of services for individual subscribers of the Krymenergo enterprise.

State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" - subscriber department

The subscriber department works with the population in all matters related to the activities of the enterprise. Employees of the subscriber department work with such issues as, for example:

checking and replacing electricity meters;
recalculation of payments;
payment for electricity services;
registering a personal account for another subscriber;
other.

The subscriber department in Simferopol is located at st. Kyiv, 74/6. You can get there either by public transport (minibuses and trolleybuses) or by your own car. Opening hours are from Monday to Thursday from 8-00 to 17-00, on Friday the working day is shortened by an hour, so citizens are received until 16-00. Saturday and Sunday are days off.

Hotline

The company's free hotline operates 24 hours a day, any day of the week. You can reach her at 8 800 50 60 007 from mobile devices and at 0 800 50 60 007 from landlines.

Krymenergo also accepts letters by email: [email protected]. To compose them correctly, it is recommended to write a subject line related to the appeal.

All applications with questions from the public are processed by Krymenergo employees on a first-come, first-served basis. You can get an answer to your question as quickly as possible through the free hotline.

Krymenergo does not provide visitors with a personal account on its own site, therefore, when they click on the “Personal Account” icon, consumers are redirected to the site for automatic accounting and sale of energy resources. Both individuals and legal entities can register there. There is no subscription fee for using the account.

Personal account features

The personal account from Krymenergo provides residents of the peninsula with information on electricity consumption. The account was built to implement a self-service system, so in addition to the standard viewing of information about debts and previous payments, here you can immediately pay for the company’s services.

For clarity, some sections present tables and graphs where you can see month-by-month how electricity consumption has changed. And to ensure publicity, there is a section with a list of debts of residents of the same building, as well as a description of what consumers’ money is used for.

Registration in your personal account Krymenergo

Before pressing the “Register” button on the main page of the automatic energy metering system, it is recommended to select your region and city of residence below. This will make it easier to find service providers specified during registration. However, you can do this yourself in the form.

The first page indicates the supplier - Krymenergo, as well as the branch. If you do not know which district you belong to, be sure to indicate your locality before registering. Then this field will be filled in automatically. Next, indicate the personal account number, as well as the amount of the last payment. This information must be indicated on your electricity receipt. Attention! When paying in cash, funds may take 2-3 days to arrive, so the system may consider the information provided incorrect.

Next, the next page will open where you fill in your email and password information. The registration procedure will be completed after an email with an activation link is sent to the specified email. After this, you will need to log into your account using your own username and password.

Authorization in your personal account

Login to your personal account is carried out using a login-password combination, which the site visitor comes up with independently during registration. If you cannot remember one of these points, you must use the data recovery form. To do this, you will need to know the email to which the account was registered.

Mobile application

Krymenergo’s personal account has no analogue in the form of a mobile application. You can use the data only through a browser.

Submitting meter readings through your Krymenergo personal account

The main page of your personal account will display the current balance, as well as the expected type of receipt for electricity payment. It is necessary to record the current readings on the 1st day of the next month after the billing month. The form for entering testimony is located under the personal account information, as well as in the sidebar under the amount of debt.

On the page, the user will see a counter where it is necessary to indicate the number of data entries, as well as enter readings. They are written directly in the cells of the picture. In the future, all entries will be reflected in the account details.

Just below in the sidebar there is a “Pay” button. With its help, the client will be transferred to the iPay service, through which online payment is made. Money can be transferred from any bank card by providing its details and confirming the payment by entering a code from SMS.

Customer support through your Krymenergo personal account

In the header of your personal account there is a “Help” section, which contains the most frequently asked questions from users, as well as answers to them. You can communicate with an employee about the operation of your personal account via email. [email protected]. If you have questions regarding charges or other payment information, it is better to ask them at local Krymenergo offices using the hotline number 88005060007 or by mail [email protected]. Be sure to indicate “Question” in the subject line of the email, otherwise it may be considered spam.

How to delete your personal account?

The user can independently delete his personal account on the site. To do this, you need to go to the “Settings” section and find the “Delete profile” field there. It will be almost at the very bottom, next to the “Exit” mark.