Why won't the remote application download to my iPhone? Delete the application and reinstall it

Apple device users sometimes encounter problems when downloading, installing, or updating applications through the App Store. There are ways to get rid of errors that appear.

Problems with the App Store

When using the official App Store games and applications, the following problems may occur:

• the program is updated, installed or downloaded endlessly;
• the process is interrupted before reaching completion.

The causes of such problems may be:

• Internet connection problems;
• unstable operation of App Store servers;
• lack of free space;
• occurrence of conflicts in the system.

Ways to solve problems

If you encounter the problems described above, you can get rid of them yourself by following the instructions below one by one. The most radical options will be offered at the end of the list, so try all the other methods first.

Memory test

The first thing you need to do is make sure that you have free space on your device.

If the amount of free space is approaching zero, figure out how to clear the device memory.

Checking your Internet connection

Open other applications and check if they work stably. For example, test the Internet in a browser. If you realize that your network connection is not working correctly, resolve the issue. First of all, disconnect your device from the network and reconnect to the Internet. If this does not help, contact the technical support of your mobile operator.

Activating Airplane Mode

You can try rebooting the SIM card. To do this, activate airplane mode for about 20 seconds, and then turn it off again. If your SIM card has a PIN code, you will have to enter it. After deactivating Airplane mode, connect to the Internet and try again in the App Store.

Stopping the process

If you download an application or an update for it, an icon will appear in the device menu notifying you that the process is not completed. Click on it to pause the procedure. Wait a minute and tap the icon again to continue the process.

Log in to the App Store and start downloading some other application. It will get in line. Perhaps this will encourage the store to finish installing the first application.

Redesignating the task and reinstalling

Abort the process completely and start again. If possible, delete the application that is not updating, and then download it again, so you will get the latest version of the deleted application.

Press and hold the Home and Power buttons for a few seconds until the screen prompts you to restart your device. Move the slider to the right and wait for the restart to complete. Once your device is fully turned on, try the App Store again.

Account reset

Performing synchronization

Firmware update

Problems with the store may be caused by an outdated version of iOS. To get the latest version of the operating system, while in the main settings, click on the “Software Update” section. After this, the system will automatically find available updates and offer to install them, agree and complete the process.

Device recovery

The cause of problems in the App Store may lie in system errors. To get rid of them, you must first enter recovery mode, and if this does not help, then restore from a backup:

Reset the device

You can also restore your device if you roll it back to factory settings. To do this, you need to go to the device settings, go to the “General” section, select the “Reset” subsection. First, reset your network settings. Perhaps this will restore the Internet, and you won’t have to reset the rest of your data. If resetting the network does not help, perform a factory reset. The programs and information on the device will be retained, and the settings will be reset to default values.

Video: what to do if the App Store is not working correctly

What to do if nothing helps

If none of the methods helped get rid of the problem, then there is only one thing left to do - reset the content and settings. In this case, you will lose all data and programs installed on the device, so copy them to a safe place in advance. After all the necessary information has been saved, go to the device settings, in the “General” section, in the “Reset” subsection and select the “Reset content and settings” function. Once the reset is complete, you will receive a clean device in the same condition that the store gave it to you, which means that the App Store will work correctly.

How to prevent similar problems in the future

To prevent such errors from occurring in the future, do not load your device with unnecessary games and programs. Try not to clutter up your memory, and don’t forget to update your backup stored in iCloud or iTunes so that you can roll back the system to a stable working state at any time.

The process of updating, installing or downloading applications from the App Store sometimes has problems. To get rid of errors, it is recommended to check your Internet connection, IOS version, and availability of free memory. After this, restart the process, reboot the device, or restore and roll back the system to factory settings.

Without exaggeration, applications for modern mobile devices can be called “live”. Developers rarely limit themselves to one version of the program, constantly updating and improving something in it. This is especially true for network applications, which may simply stop working with new protocols. So in many cases, updating software is an urgent need, and not just a whim.

Users of Apple smartphones often have a problem that applications stop updating. But without many programs, the user feels disadvantaged, and sometimes simply does not see the point in using an Apple gadget. Our article will tell you how to identify the sources of this problem and try to eliminate most of them.

First, let's look at the main reasons. In most situations, they prevent updating the software installed on the iPhone.

Often this or that application is not updated for the following reasons:

• There is not enough battery power. It is necessary that before starting the process it is at a level of 50% or higher. Moreover, the charger needs to be connected only to a power outlet, and not to a PC or laptop.
• Apple resource overload. This is especially likely at the time of the release of new devices or presentations, when then the number of people wanting to download new programs increases several times, and the servers simply cannot withstand the load. In such a situation, the user can only wait. The good news is that it usually doesn’t last long – from half an hour to a day.
• Low connection speed. The reason is banal, but, nevertheless, it is this that often becomes the cause of the problem, and the user does not suspect what is going on, looking for serious violations.
• Problems with the iTunes utility. This may be due to the presence of an outdated version of the program on the PC, disruption of the computer’s interaction with the utility due to damage to the USB cable or the corresponding port, etc.
• Damage to other components - for example, Lighting cord.
• Malfunctions in the PC or laptop.
• Problem connecting to a specific Wi-Fi point.

In the latter case, the application may not update due to the fact that the fingerprint scanner does not work. If for some reason the operation of the fingerprint sensor is disrupted, downloading and installing new firmware or programs is only possible using the iTunes utility.

Updating applications on iPhone: ways to solve problems

Above we discussed general points regarding violations during application update processes on the iPhone. Next, we will look at situations in more detail using specific examples, as well as ways to resolve problems:

• Poor Wi-Fi connection (slow or intermittent). Here, the owner of the iPhone can be recommended to access the network in another way - for example, through 3G. But if connecting via mobile channels did not help, you should try again to connect via Wi-Fi, but at the same time deleting the previous settings and creating new ones. If this does not correct the situation, you can try switching the router to hybrid mode. How this is done is usually described in detail in the instructions for the device.
• Can't log in. If you have a similar problem, you should log out of your account in the iTunes Store or App Store, and then log in again.
• Not the newest version of the iTunes utility on a PC or laptop. Here the algorithm of user actions is simple. You need to go to the Apple resource and download and then install the “fresh” version of this program.
• Outdated software. If not only the above-mentioned utility, but also some other programs on your PC are outdated, you can try updating them. This is also done using iTunes.
• When the owner of the installed software is not the owner of an iPhone. It happens that when purchasing not a new gadget, but a second-hand item, the new owner cannot fully use and update the applications previously installed on it (that is, those that were purchased or downloaded for free by the previous owner of the device). Alas, for normal operation of applications it is necessary that they be purchased under your “account”. In such a situation, you will need to download or buy the necessary software again.
• Inconsistency between the location of the iPhone owner and the place where the card was issued. There are often cases when Apple blocks a user due to such inconsistencies. The country of issue of the bank card and the geographical location of the phone owner must match. As a rule, this problem is solved by one of the methods described above.

Now let’s get acquainted with the advice of professionals and find out what service center specialists advise their clients when they complain about the impossibility of updating the software installed on Apple phones. These tips are short and to the point, and most of the time they help.

So, the experts advise:

• If you can’t update the application, you should first try rebooting the gadget.
• If the above action does not resolve the problem, try connecting to the network again.
• Perform a system restore.

If none of the above methods help, it makes sense to seek advice from specialists. But, as a rule, the last step eliminates all problems. How to make it - instructions below.

System recovery algorithm for iPhone

To this end, the user must take the following actions:

• Disable the gadget and do not turn it on.
• Download and install the iTunes utility on the PC or laptop that will be used (if it did not exist).
• Connect your phone via USB cable to your PC.
• Information will pop up on the screen that the utility has detected a device that needs to be restored. You need to confirm the operation and wait for it to complete. It is important to make a backup first, so that later you can return all the data and settings that were on the phone before.

In this case, you first need to plug the cord into the PC port, and only after that connect it to the mobile device. At the same time, you need to hold down the Home button on your iPhone. As soon as a message appears on the screen stating that you can connect to iTunes, you need to release the button.

After all these procedures, you need to try updating some application. If everything went smoothly, the software update processes on the iPhone will improve and will continue to occur without problems.

How to solve the problem with logging into the App Store

It is rare, but it still happens that the user simply cannot enter the application store. In such a situation, there is simply no talk of updates - first you need to fix the current problem.

Below are all the currently existing ways to solve this problem:

• If login becomes unavailable after updating your device. To fix this, you need to go into the settings, then into the iTunes and App Store utilities section and check the box there. This simple action will help correct the situation.
• If you succeed in logging in, but the applications do not download, you need to go to the updates section and just wait a little. Sometimes the system just hangs, but after a few minutes everything gets better. Therefore, sometimes it is better to be patient and wait a little rather than take any drastic steps.
• If none of the 2 methods described above helped. You need to flash the gadget. Then you need to restore all the information from the backup. You need to take care in advance about creating a backup copy, which can be done either through iTunes or iCloud. When performing this step, you first need to try to perform a system restore, but if this action does not help, resort to updating.
• Log out of your account and then log in again. Then you should wait a little, and then log into the application again and try to download some software.

If none of the methods help, you just need to wait. After a few hours, the problem may resolve itself, because its origins do not always lie in device or software malfunctions. Perhaps they lie in problems with the operation of stores, etc.

And finally, another way to determine the source of the problem. Try to check if other iPhone owners have similar errors. Moreover, they must have the same telecom operator as you, and have a similar version of the operating system. Maybe this temporary problem is affecting everyone at the moment, not just you.

I absolutely welcome everyone! “Payment confirmation required” is perhaps one of the most annoying errors you can encounter when using the App Store. After all, it blocks absolutely any actions with the application store - it comes to the point that you cannot download or update even free programs and games.

Although, it would seem, if you don’t have to pay for the application, then what does this have to do with any information about payment? I want to download a free program!!! Guys from Apple, how are you, haven’t you overdone anything? However, no matter what you ask them, there will still be no answer. Therefore, let's figure out all this mess on our own. Let's go!

So here is the full text of the error:

Confirmation required. To view your payment details, click Continue and sign in.

Based on this, we can only draw one conclusion - they want us to confirm the payment method (bank card, SIM card) for our Apple ID account with which we will make purchases. In short, they want money. But why is this required even when downloading free applications?

The thing is that if you encounter the error “Payment confirmation required. To view details...", then there is a debt on your account. This may be unpaid:

• Paid application.
• Subscription.

And thus, until the debt is repaid, all transactions with the App Store will be unavailable for your Apple ID. So what should we do with all this now?

First of all, to prevent further write-offs of money, you must:

By the way, here, in your account information, you should look at the “Purchase History” section and see if you owe anything (the “Total Payable” line)?

They checked everything, canceled it, and don’t owe anyone anything? You can start using the App Store fully! However, if there is still a debt and Apple continues to insist on confirming the payment method, then we have three options:

1. Top up the balance of the means of payment and still do what is asked of us - pay.
2. Forget about your Apple ID account and create a new one. Do not top up the card linked to the old account - the money will be debited automatically.

If your choice is to pay, then later you can try to return these funds (do not delay resolving this issue!). I have a comment to which people write that this operation is quite real.

True, for this you will have to talk to him a little. But, in my opinion, a saved Apple ID account and the absence of any debt on it is worth spending some time on the proceedings.

P.S. Like it and get +23% luck during a call with an Apple operator! Do you think it's a joke? Nothing like that - it really works. Let's check! :)

Applications are constantly being refined and improved by developers. Therefore, if you do not update any applications on your iPhone, then very soon you risk being left with outdated software. This will not cause serious problems, but the frozen update icon next to the application is a great irritant, so you want to get rid of it as soon as possible.

Before you start troubleshooting the fact that apps on your iPhone won't update, make sure that the problem is actually with your phone. Ask other iPhone owners if the update works for them: there have already been situations where Apple servers stopped responding or the AppStore itself did not work. Apple specialists try to quickly fix problems, but it is impossible to immediately normalize operation.

Checking the connection

If other iPhone owners update their apps normally, but you are having problems, first check your Internet connection. The cause of the problem may be a loss of mobile network signal or Wi-Fi disconnection. To make sure that the Internet is working, open your browser and go to any page.

If pages load in the browser, but applications are not updated in the App Store, turn on/off Airplane mode. When the mode is activated, all communication modules will be disabled, and when deactivated, they will start again, at the same time eliminating any operating errors that have arisen, if any.

Working with applications

Reboot Apple ID

Internet on iPhone works, but apps won't update? Try logging out of your App Store account and logging in again.

1. Open the App Store on iPhone.
2. Go to the "Selection" tab.
3. Click on your account and select Sign Out.
4. On the same page, log in again using your Apple ID.

The same steps can be performed in the smartphone settings.

Pause

A frozen application update icon can also be resolved by briefly stopping the download. Tap on the program to stop updating. Then start downloading the updated version again by clicking on the icon again.

Try uploading something else

Parallel launch of downloading other software also helps to restore the download. Find any free game or program in the App Store and start downloading it to your iPhone. There is a possibility that after the download starts, the suspended application update will continue.

If you can remove a program from your iPhone without serious consequences such as losing important data, then do it.

1. Hold your finger on an app that can't update.
2. Wait until the icon goes into editing mode, that is, it begins to shake on the screen.
3. Click on the cross that appears to uninstall the software.

After removing the application from your iPhone, open the App Store and install the program or game back.

Sync with iTunes

If these methods do not help resolve the issue, or you simply cannot stop the download or delete the application, synchronize your purchases with iTunes.

1. Launch iTunes on your computer, connect your iPhone.
2. Log in using your Apple ID (the account must be the same on your iPhone and in iTunes).
3. Click Sync.

After synchronization, disconnect the smartphone from the computer and check whether the software is now updated.

Reboot and factory reset

Reset settings

A simple restart of the device can help solve the problem. To do this, hold down the Power key and turn off the phone. You can also do a Hard Reset - to do this, press and hold the Power and Home keys for a few seconds. If that doesn't help, use a factory reset.

1. Open settings and go to the "Reset" section.
2. Select Reset Network Settings.

If resetting the network settings does not help, make a backup copy of your device just in case and reset all settings.

DFU mode

The most drastic method to start updating applications is to put the iPhone into DFU mode for a while. By the way, more details about logging in/out and using the DFU mode can be found on our website.

1. Connect your smartphone to your PC. Launch iTunes.
2. Hold down the Power and Home keys. Keep holding them even after rebooting your device until the Apple logo appears. At this moment, you can release Power, but you should hold the Home button until the iTunes logo appears.

Once iTunes detects your iPhone in recovery mode, you can exit DFU. To do this, press and hold the Power and Home buttons until the device reboots.

Many iOS users have had this problem: app won't load from App Store. And few people know that there are several ways to “stir up” a stuck download. Today we’ll tell you which ones.

So the app won't load. It looks very recognizable - after pressing the “ Download“An icon of the future application appears on the desktop without the image itself and a dull color. And the slider, which usually demonstrates the process of downloading and installing software, remains motionless or does not even appear at all.

So, in such situations, you should perform several actions:

• 
  
• Check the stability of your Internet connection. Maybe during the process you didn’t notice how your device disconnected from WiFi or turned off Internet access altogether.
  
• Put the program download on pause, simply by tapping on the application icon on the desktop. Then unpause. This may help solve your problem.
• There is an even more radical solution - delete the application, and then download it again from the Apple store. To do this, hold your finger on the problematic application and wait for the cross icon to appear in the upper left corner of the icon. Click on it and the application will be removed.
  
• Re-login to Apple ID. You can do this from “Settings”: go to the program, find the item “ iTunes and App Store”, tap on it. After that, click on your Apple ID and sign out of your account. After that, log in again in the same way.
  
• Restart your iPhone or iPad. After a slight “shake”, your device can resume normal operation without glitches.
  
• Reset your device, maybe even to factory settings. About how to do this.
  
• Start downloading the second application in parallel. Two identical tasks can revive your iDevice.

Here are 8 ways you can solve the problem with downloading an application on your iPhone or iPad. Let us immediately note that the problem may also be in the device’s memory, but iOS should report this when you try to load an application in excess of the available memory. In this case, regular cleaning of the device in “Photos” and “Music”, as well as other “large-sized” applications, will help.