On Skype I hear how to remove it. My interlocutor can’t hear me on Skype: I need help

Skype today is a popular communication tool; it can be used to talk with friends for a long time or conduct business negotiations with partners. But sometimes some problems arise in the program. For example, I recently encountered the fact that during a conversation on Skype, an echo was heard, which interfered with a normal conversation. If you sometimes hear an echo on Skype, you are probably very interested in how to remove it. Before fixing this problem, it is important to find out on whose side the echo is occurring - on the other side or on your side.

Determining where the echo is coming from

During a conversation, when you hear an echo, ask the other person to reduce the volume on the speakers, if he uses them. Then you can ask to lower the volume level in the computer settings. Finally, restart the program and make another call. If the problems continue after this, then most likely the problem is with your computer and its settings. Therefore, it is you who needs to determine how to improve Skype so that echoes are not heard during a conversation.

Skype itself has a built-in echo canceller that can detect and reduce echoes. And if during a conversation you hear your own voice, then the problem is coming from the responding side. When the other person hears his own voice, the echo is caused by your computer.

How to solve this problem?

After identifying the source and determining why there is an echo in Skype, the problem can be resolved by performing the following steps:

1. When using speakers, turn down their volume. The echo may be caused by their sound being too loud;
2. Also, when using speakers, place the microphone at a large distance from them. Remember that when the distance from the speakers to the microphone is less than 20 cm, the echo becomes clearly audible;
3. . Communication in the program with the release of new versions becomes better. In addition, there is a possibility that Skype settings have been reset. Therefore, instead of looking for a problem and methods to fix it, you can get started using a new version of the program;
   

   Important! You need to download Skype from the official website of the developer.

4. An even simpler way to get rid of annoying echo is to use a headset instead of speakers;
5. You should also “conjure” with the settings of the Skype program. Find the section that is associated with the microphone and experiment there, especially if there is no apparent reason for the echo to occur. You can also do the following:
   in the folder C: Documents and Settings/Windows Username/Application Data/Skype/Username/Skype, find the config.xml file, open it in Notepad or Wordpad, find line 0 in General and replace 0 with 1, or 1 with 0;
6. Check through what mode Skype is working in. The following may be included: “Scene”, “Opera”, so you need to uncheck them and select another mode in which echo will not occur in Skype;
7. You should also know that echo suppression is available in the settings of your computer's sound card. Almost always in Windows you can configure this function using the Control Panel, but there is an option to use the program that comes with the drivers for the sound card.
   Go to the Start menu/Control Panel.

Select the volume control, this or a similar window will open (depending on the OS), in which you can make settings:

If you are using a stereo mixer (in addition to other audio input devices), it must be disabled. To do this, go to Options/Properties and check the box at the bottom right (under Stereo mixer).

So, by working on the volume settings on the computer itself, turning down the volume on the speakers, or putting on headphones, you can quickly deal with echo in Skype. Let your conversations be clear and pleasant!

Today, Skype is launched by millions of users every day. Some people use it for work, while others use it to communicate with loved ones. But sometimes users encounter problems such as lack of sound. He sees and hears his interlocutor perfectly well, but he hears nothing. Of course, the meaning of such a conversation is completely lost. Therefore, we need to solve this problem as soon as possible. Fortunately, in most cases this is relatively easy.

What to do first

First, it’s worth determining whether the problem is really on your side? Maybe the interlocutor’s speakers are broken or he set the volume in the program incorrectly. Carrying out such a check is quite easy.

1. Launch Skype;
2. Open the "Tools" menu, go to "Settings", and then - "Sound Settings";
3. Near the inscription “Microphone” there is a menu that lists the devices used. And near “Volume” there is an indicator that displays the sound strength. When you speak into a microphone (either remote or built into a laptop or webcam), the bar should fill with green. As the voice volume increases, the bar becomes more colored.

If the scale reacts normally to speech, then everything is fine on your part - the breakdown must be corrected by the interlocutor himself. Otherwise, read the article further.

Understand Skype settings

Do not rush to close a previously open window. Make sure that the program allows automatic configuration of your microphone - there is a checkmark next to the corresponding item. Also, make sure that the device you are using is selected. Sometimes, when setting the default value, the microphone may not work. Select from the list provided exactly the model you use.

After this, repeat the test - you don’t have to call the other person, you can use the Echo123 function again to check the volume. Often this solves the problem.

Checking sound settings

Listen to a recording made with Echo123. If there is no sound at all or the voice is barely audible, you can check other devices listed in the microphone list. Select them one by one and make a test call. If the problem is solved this way, great. If not, then the problem is not in the Skype program, but in the hardware or Windows OS. Let's take a closer look at both options.

Equipment check

First, check that the microphone is connected correctly and that it is firmly seated in the jack. If you use a webcam or built-in microphone of a laptop, such a breakdown is excluded. Otherwise it may occur. Most often, the microphone jack is painted pink.

There is no color indication on laptops, but there are corresponding images near the ports. To be safe, remove the plug from the socket and reinsert it.

Often, owners do not insert the plug all the way. When connected, it should make a barely audible click and go completely into the socket. Make sure the connection is correct and test again.

Windows setup

Still unable to solve the problem? Is the program configured correctly and works great, and were there any mistakes when connecting the microphone? It is quite possible that the issue is with the operating system. The most common versions of Windows OS are considered to be the most common throughout the world. Let's look at setting up audio devices in them.

Windows XP

Click the Start button and then Control Panel. In the window that opens, select “Sounds and audio devices.” Here, select the Audio tab and check your microphone. First, select the appropriate device, and only then click the “Volume” button.

Make sure none of the Disabled boxes are checked and the slider is not set below the middle. If one of these violations is identified, then you have most likely already found and solved the problem. Check the ability to talk through Echo123 again.

Windows 7, 8, 10

In the 64-bit version of the popular OS, the setup is done a little differently.

1. Click the “Start” button;
2. Go to the “Control Panel”;
3. Select the “Sound” icon;
4. Go to the “Recording” tab.

After that, select microphone properties. Make sure your device is turned on. Enter the “General” tab and check that the device is in use. Finally, in the “Levels” tab, check where the slider is set on the “Volume” scale. On the right is the speaker icon. Please note - is it used to disable it?

If yes, just click on it with the mouse and the problem will be solved.

If the problem is not resolved

In most cases, these tips help solve the problem. If you fail to do this, there are only a few options left.

The simplest of them is that for some reason your computer does not accept headphones without drivers. You need to install the necessary drivers, preferably the latest versions, to completely solve the problem.

It's worse if the problem is in the microphone. Often, with prolonged use or improper storage, the wires are simply damaged. It is quite clear that this leads to such problems. Repairing a device is often significantly more expensive than buying a new one. So try another external microphone and check if the problem is resolved. The same can be said about cases when an external webcam is used. If you use an internal microphone or webcam, the problem is further exacerbated - they are not so easy to replace. The laptop or computer will have to be taken to a specialist in the repair and maintenance of office equipment.

When using external webcams and microphones, the problem may lie in the sockets. Careless or frequent use can damage them. And in this case, there is also only one solution - take it to specialists who will assess the complexity of the repair. Of course, CopyPrinter specialists can help you solve these, as well as many other problems. The company has been known for many years and has managed to earn an impeccable reputation among clients.

How it happens communication via Skype? This question is most often asked by those who are just about to start using the messenger. Naturally, users are interested in this.

Since Skype is a program for voice and video communication, there are a number of requirements that are placed on the user’s equipment. Without some accessories you won't be able to communicate. And it's not just about accessories. Here's what you need for the program to work properly:

• Stable Internet connection. Moreover, at a speed of at least 1 megabit per second. Otherwise, video calls will work extremely poorly. It is also desirable that the connection is not interrupted and the speed does not jump.
• Minimum 2 GB RAM. Yes, for the normal operation of the messenger, nothing less is possible. Otherwise, the program will start to slow down, glitch and behave inappropriately. So you won’t be able to fully use it on older computers.
• Microphone. There is absolutely no way without this. If there is no microphone, then no voice communication will work. And if you want to achieve high sound quality, then a cheap Chinese product is not an option. You'll have to choose something more expensive.
• Webcam. Required for video calls. It’s not worth buying a particularly expensive one, since Skype still won’t be able to convey all the beauty of the picture. But it’s better not to take something that’s too cheap. It will break the next day.
• Headphones or speakers. This is natural if you want to hear your interlocutor. And we recommend headphones. This way no one can overhear your conversation. And among them there are some very interesting models with a built-in microphone. You can save a lot of money.

These are the requirements for Skype. Of course, the easiest way in this regard is for laptop owners. They already have everything they could need. Now it's time to move on to using the program.

Communication

As you already know, you can communicate via text chat, voice call or video call. And we will consider all conversation options. It will be clearer this way.

But to start communicating, you will still need to find an interlocutor. And this will have to be done first:

1. In the main window of the messenger, look for the search bar and enter the user name in it. Better yet, his Skype nickname. Then click on the button "Search".

1. In the results, select the desired option and right-click on it.
2. In the menu that appears, click on the item "View profile".

1. Then click on the button with the image of a tube. This is a voice call.
2. Now you can start the conversation. If you need a video call, then you should click on the button with the image of a camera.
3. And with text chat it’s even easier. Click "Send message".

This is how you should use Skype. As you can see, everything is very simple. Even despite the non-obvious interface. However, Skype is a good means of communication if your relatives are in another country. However, let's look at some features of video calls:

1. In order to start a call, you need to select the subscriber in the contact list and click on his name.
2. In the window that appears, click on the button with the image of the camera. She will start a video call. The interlocutor must also respond with a video. Otherwise you won't see it.

1. If the conversation is over, then just press the red button with the image of a handset to disconnect. It is located in the bottom panel of the window that appears during a conversation.
2. Also, if you need to turn off your camera for a while, there is a special button on the bottom panel for this. It shows a camera. As soon as you click on it, it will become crossed out. This means that the interlocutor cannot see you. To turn on the webcam, you need to click on the same button.
3. Similarly, you can turn off the microphone temporarily. There is a corresponding button in the panel. And it shows a microphone.

So, now you know about all the features of Skype and can fully use it to communicate with other people. As you can see, talking via video is very simple and incredibly convenient.

The situation when I can’t hear the other person on Skype, is quite unpleasant. As a rule, this happens during a conversation due to a disconnection, and then everything is restored. But sometimes there is no sound from the very beginning of the call, and simply restarting the program does not help. What to do in such a situation with Skype? Let's look at this issue.

Solving the problem

First of all, check that the computer plays sound at all. Just launch any audio file. If nothing happens, then the problem is either in the speakers/headphones or in the system settings. Otherwise, it's a matter of program parameters. Let's consider both cases, we recommend that you familiarize yourself with them.

Option 1: System problems

First, switch the headphones to a different jack or replace them with another device, if possible. At the same time, restart your PC. Next, go to sound options. To do this, find the icon with a speaker in the tray, right-click on it and select "Playback Devices".Here find the default speakers/headphones and go to their properties. Make sure the volume is at the right level and turn off any boosts or enhancements.

Option 2: Skype problems

“No sound on Skype. Why can’t I hear the other person?” - a common question among program users. Sometimes the problem is not in system parameters or the sound device, but directly in its settings. The way out of the situation is to change them.

If you are using the old program, you can get to the parameters through the menu "Tools".
Immediately go to the sound tab. Here make sure the correct device is set to "Speakers", turn off auto volume detection and set the slider to maximum (all the way to the right). Then press "Save" And .

But for the new Skype the procedure is as follows:

If the described actions did not give the desired result, then let your interlocutor familiarize himself with

It should be noted that this page will always be updated, so keep it handy.
Below you will find troubleshooting guides for the following errors:

The interlocutor does not hear me

1. Call someone else on your contact list.
   • If other people can't hear you either, then the problem is probably with your microphone.
   • If others can hear you, then your microphone is fine and most likely the problem is related to your interlocutor’s computer.
2. In the Skype window, open the menu Tools » Settings » Sound Settings. If the microphone level meter responds to your voice, then the problem appears to be related to the speakers in your interlocutor's system.

I'm having problems with my microphone

• If you are using an external microphone, make sure it is connected to the correct port on your computer.
• Make sure the microphone is not muted. Some microphones have mute on/off buttons. If you're using a headset, it may have a mute switch, either on the headset or on the cable that connects the headset to your computer.
• Make sure the microphone is configured correctly in the operating system settings. Especially, you need to make sure that the device is turned on.
• Make sure Skype is using the correct microphone. In the Skype window, open the menu Tools » Settings » Sound Settings and check which microphone is used by the program. The microphone sensitivity should respond to your voice.
• In the same Sound Settings window, try unchecking Allow automatic microphone settings and manually setting the Volume level.

I'm having problems with my speakers

• Try playing some music file on your computer. If you can't hear anything, make sure your speakers are turned on and connected to the correct jack on your computer. Also check the volume knobs on your speakers and the general audio settings on your computer.
• If you still can't hear anything, your audio mixer may not be configured correctly. Refer to your sound card's user manual.
• In the menu Tools » Settings » Sound settings, try unchecking the Automatic speaker setup checkbox and reducing its value.
• If the problem cannot be resolved, you should call the automated audio diagnostic service (Skype login - echo123). This will allow you to determine which settings need to be corrected.

There is an echo when calling

• If the echo is your voice, then there is a problem in the system of your interlocutor.
• If your interlocutor hears his own voice, then there is a problem on your part.

• If you are using speakers, try lowering their volume. The louder the sound, the more likely it is that this is the cause of the echo.
• If you are using speakers, try placing the microphone as far away from them as possible. If the distance between the microphone and the speakers is 20 cm or less, the echo will be very clear.
• Download and ask your partner to install the latest version of Skype. As a rule, with the release of each new version of Skype, the quality of communication gets better and better.
• If the above steps do not help, the easiest way to get rid of the echo is to use headphones or a headset instead of speakers.

Background noise when talking

• Find a quiet place before calling. This is the most common reason why noise is heard on Skype.
• Speak as close to the microphone as possible and away from sources of noise, such as a computer fan.
• Use Skype-certified headsets, handsets, and webcams. Microphones built into computers and webcams pick up more background noise.
• In the menu Tools » Settings » Sound settings, try unchecking the Allow automatic microphone setup checkbox and lower its value.

Word dropouts and audio delays

Other applications running on your computer can also affect network performance. This becomes especially noticeable when running resource-intensive processes such as downloading files or streaming music and video programs. If your Internet connection is not very fast, it is recommended that you close all such programs before making calls via Skype.

If you continue to lose words and sound delays during calls, check the speed of your Internet connection to make sure that the speed of your Internet connection is high enough for Skype to work properly.