How to disable a paid app subscription on iPhone. How to disable a subscription on iPhone from any device - detailed instructions

A free 3-month subscription ruined the statistics of similar music services Google Play Music, Yandex.Music and online players from the App Store. Millions of Apple technology users enjoy free access to licensed music content and are gradually emerging from the shadow of pirated copies. If you're already subscribed to Apple Music, but the thought of paying for a subscription is haunting you, it's time to turn off auto-renewal and enjoy Apple Music for 90 days.

Don't be afraid, sign up for an individual or family (up to 6 people) subscription to Apple Music for 169 and 269 rubles, respectively (for Russia). For other countries, individual access costs range from $1.99/$2.99 (India) to $9.99/$14.99 (USA). Money will begin to be automatically debited to Apple Music only 3 months from the date of subscription (trial period is 90 days). If you do not want to use the Apple music service for money, during this time, turn off automatic subscription renewal. You can do this on a Windows or Mac computer, and on an iPhone or iPad.

How to turn off auto-renewal for your Apple Music subscription on Mac and Windows computers

You can do the same in the Music app on your iPhone or iPad.

How to turn off automatic renewals for Apple Music subscriptions on iPhone and iPad

A subscription to Apple Music on iPhone and iPad can also be managed through the device settings in the “iTunes Store, App Store” menu: “Apple ID: your ID” -> “View Apple ID” -> “Subscriptions”.

You can't manage Apple Music subscriptions in your web browser from the Manage Apple ID page or in iCloud for Windows. But there are alternative ways:

Add a reminder to turn off auto-renewal in Calendar or tell Siri to do so after 2 months and 29 days.
in Apple ID settings.

Don't deny yourself the pleasure of listening to licensed music on Apple Music - it's completely free for 90 days. You can turn off auto-renewal at any time.

Greetings! The subscriptions that games and applications installed from the App Store offer us are quite an insidious thing. All the evil happens because of the “amazingly well-thought-out” mechanism of their work - “by default” they are renewed automatically and well, if you know and remember what you signed up for, but what if not? Then get ready, because in this case a very big and, admittedly, very unpleasant surprise may await you.

After all, there are programs with a small free first period, after which the subscription continues, but for money (and, as a rule, quite a lot). And it is precisely applications like this that cause the maximum negativity among any user of Apple technology. Why? Now I’ll tell you...

Common example:

Installed the program.
The trial (free subscription) has been activated.
We looked at the program - it seemed “so-so”, we didn’t use it.
The test period has ended and after a while we receive a full write-off of money.

And there are many similar examples. It’s good that you can fight all this, and in some cases, even get your money back! How? Now I’ll tell you everything – let’s go!

How to cancel your App Store subscription from iPhone and iPad

The very first mistake that users most often make (and I also made a mistake the first time) is that the subscription and the application itself are not directly related. That's the problem:

If you delete a game or application from your iPhone or iPad, your subscription will still remain active.

So the motto “no application - no money debited” does not work at all in this case. And to remove the subscription of a program downloaded from the App Store, you will need to perform additional steps:

At the end of the paid period, everything should turn off without any action on your part. It would seem nothing complicated, but many people forget about it and lose money.

Why can't I turn off my subscription?

This is also possible and there are several reasons for this:

The previous subscription period has not been paid, or there are other “debts” to the iTunes Store or Apple Store. Most often accompanied by the error “There is a billing problem with a previous purchase” -.
Problems directly with the Apple ID. It is also necessary.
Make sure that your account information is current and correct - for example, the linked card must be valid and operational.

Although the most common reason is still the first point of the above list, and sometimes there are very interesting situations there. Let's take a closer look.

How can I avoid paying for a subscription and can I get my money back?

So, you have a card linked to an Apple ID, from which money for a subscription could not be debited due to lack of funds, and now it is “hanging in unpaid” - waiting for the card balance to be replenished.

And here we get a twofold situation:

You cannot cancel the write-off until the debt is paid.
I don’t want to pay the debt - the amount is large (mandatory monthly payments can amount to several thousand rubles) and in general, we did not use the program and this is all an imposed service.

What can be done? The simplest and most expensive option is to top up the card. The money will be withdrawn and debits can be turned off in the usual way.

But there are other ways:

and describe the situation. Believe me, there are absolutely normal and sane people sitting there. Just tell them normally that you didn’t want to subscribe, didn’t use the program and didn’t want to pay for it. If you don’t abuse it, then with a high degree of probability they will meet you and you won’t need to pay. By the way, you can return money for an already paid subscription in the same way. The only point is, don’t delay calling - the sooner the better.
Reissue the card for which the debt is “hanging” and change the Apple ID on the device. Yes, the method is of course drastic, but in some situations you will have to resort to it in order to avoid writing off a large amount of money. Although, there is no guarantee that Apple will not require repayment of this debt later. Yes, such a situation is very unlikely, but you never know...

In any case, it’s worth starting with technical support. Specialists can indeed return money and cancel an unpaid subscription - my personal experience confirms this.

Updated! If you don’t want (or can’t) communicate with technical support specialists via chat or phone, there is another option to submit a request for a refund for your subscription.

This method was described in sufficient detail in the comments (thanks, Konstantin!). Actually, I give him the floor...

Open iTunes. Go to the “Account” tab and select “View”.
Enter your Apple ID password. In the account information viewing window that opens, find the “Purchase History” item. Click on "See" All".
Find the desired purchase in the list of all purchases, open an account by clicking the “More” button.
Click on the “Report a problem” button.
After this, a page will open in the browser where you can indicate the problem that arose with the purchase. Select the type of problem and, if desired, provide a comment. Click "Submit".
All! Then I received a letter (12 hours later), they said that a refund had been issued and within 30 days I would receive the money on the card with which I paid. I also note that claims are accepted (refunds are possible) only within 90 days from the date of purchase.

As you can see, a return can be made without direct communication with support. Cool! :)

A good designer friend called me this morning and asked for help. For some reason, Apple is debiting a suspiciously large amount of money from his card, and this has been going on for several months.

Having resolved urgent work issues, I jumped into my pelvis and went to his office for coffee to sort out this problem. It turned out that he had a lot of leftist subscriptions to applications and services that he doesn’t even use.

In this article, I will tell him personally, and all of you, how this could happen, and why you need to check your subscriptions right now to make sure that there is nothing unnecessary in them.

The first week of subscription is usually free...

Many applications and services that operate on a subscription basis offer a week or even a couple of trial periods absolutely free.

You try them, realize they're not right for you, and simply delete them from your iPhone, Mac, or Apple TV. You immediately forget about them, and remember only when money is confidently leaving your card. I myself have fallen into this trap a couple of times.

The fact is that after the free demo period paid subscription is activated automatically. They forget to remind you of this. So it turns out that you pay for something you don’t even use.

Since I keep my email in order, I am able to keep track of the receipts Apple sends. However, I'm sure many of you have a real chaos in your inbox, so you don't even look there.

Moreover, in this case, banks do not classify debiting funds from an account in any way. For example, Tinkoff, which is linked to my Apple ID, marks all payments in the App Store, Apple Music, and even a subscription to the iCloud Drive package as “Apple: Music”. It is unrealistic to understand that this is some kind of leftist subscription.

That's why (just to be on the safe side) check your subscriptions and get rid of all the leftists if they are on the list!

→ How to check subscriptions on iPhone

Step 1. Open the Settings app, go to the Apple ID menu, and tap iTunes Store & App Store.

Step 2. Select your Apple ID name.

Step 3. Click on "View Apple ID". If necessary, confirm your login with your password, Touch ID, or Face ID.

Step 4. Go to the "Subscriptions" menu.

Step 5.

Step 6.

→ How to check subscriptions via iTunes

Step 1. Open iTunes (this can be done on both Mac and PC).

Step 2. If necessary, sign in with your Apple ID in the Account menu.

Step 3. Open the "Account" section and go to the "View" menu.

Step 4. Confirm your login with your password.

Step 5. In the Settings menu, select the Manage option next to Subscriptions.

Step 6. Click "Edit" to the right of the left subscription that you don't need.

Step 7 Cancel it as quickly as possible.

→ How to check subscriptions on Apple TV

Step 1. Go to Settings.

Step 2. Open the "Accounts" section.

Step 3. Go to the “Manage Subscriptions” menu in the “Subscriptions” section.

Step 4. Select the left subscription that you don't need.

Step 5. Cancel it as quickly as possible.

It's a pity, Apple only encourages such a scheme

I think the pattern of free demo sublists that suddenly turn into paid ones needs to be killed. However, this is not beneficial for Apple, which makes money from them.

Almost all mobile operators impose a variety of paid services or subscriptions on their users. For example, subscriptions may already be installed along with a new starter package or promotional tariff plan. As a rule, there are no monthly fees for such subscriptions for a certain period. But then money begins to be written off from the balance for using such services.

MegaFon usually provides paid subscriptions to customers initially on a free basis. Their free period ranges from two weeks to a month. If you do not get rid of your subscriptions before the end of the test period, the subscription fee will begin to be charged automatically. You can check subscriptions from MegaFon using different methods, and this article will allow you to familiarize yourself in detail with all the methods.

How to view connected subscriptions on Megafon

Before disabling subscriptions, you should familiarize yourself with their list and the terms under which they are provided. You can check the availability of active subscriptions from MegaFon using the following methods:

Using a ussd request;
Via SMS messages;
Using the Internet;
Find out details by phone

Now in more detail on each point.

Verification via ussd request

The subscriber can use the Service Guide by entering a special code on the phone. To do this you need to dial *105# and make a call. After this, a menu will open on the screen. In order to view subscriptions, you should dial the number 1 in the menu, which will allow you to go to your personal account. Next, you need to enter the number 4, which is responsible for the services section.

Further actions of the client will depend on what data needs to be obtained:

Number 4 is responsible for the entire list of subscriptions and services included on the SIM card. The list comes in an incoming message;
Digit 2 – allows you to view only those subscriptions that the subscriber has the right to disable;
Number 3 – allows you to view information on subscriptions that are provided on a paid basis. The list is sent to the device as a message.

Subscribers can also use the combination *505# . With its help, you can find out information about paid and connected services from MegaFon.

Negative balance? No problem! Use the MegaFon service!

Checking information via SMS

The subscriber can receive information about all paid subscriptions using a SIM card by sending the word INFO or INFO to 5051. The list will be provided in the form of a message.

Checking using the Internet

To check online, you will need to log into your personal account on the company’s website. If you are logging in for the first time, you need to register in your account and receive a login password on your phone, which can later be changed to a more convenient one. It is worth noting that for authorization you should write login () and the received password. To obtain a password, you can use the request and dial *105*00# on the device .

After logging in, you will be presented with an account menu. The subscriber should go to the tab with services and options. After this, the entire list of activated subscriptions will appear on the screen. Also in this window, the client can view the description of options, cost and, accordingly, disable unnecessary subscriptions.

Subscribers can also find out about paid subscriptions through a special portal by clicking on the link, they will need to register and log in http://podpiski.megafon.ru/.

Receiving information by phone

This method is not the fastest or easiest. You should carefully listen to the instructions of the robot voice menu and select the necessary items. To make a call, you need to call 0505. Next, press number 1, which will allow you to find out information on the SIM card, and then number 2 to go to the menu with services and subscriptions. After this, you need to listen carefully to the informant and follow the recommendations.

How to disable paid mobile subscriptions

There are many methods to deactivate paid services. They are similar to those described in the service verification paragraph. Below are methods that allow you to get rid of obsessive subscriptions that contribute to the disappearance of money on your balance.

Disconnection via the Internet

To do this, you will need to log into your personal account on the MegaFon website. Next, you should go to the services tab and go to services and options. In the menu that appears, you can view the entire list of active services and a short description of them. To disable, you only need to press the key that corresponds to deactivation. It is indicated next to each service.

You can also disable it through the company's subscription portal. You can enter it by following the link http://podpiski.megafon.ru/. In it you can both unsubscribe from unnecessary subscriptions and add new ones. To deactivate unnecessary services, go to the “Unsubscribe” section.

Disable via SMS

This deactivation method is an alternative if you cannot do the procedure via the Internet. The subscriber will need to write the word STOP or STOP and send it to phone 5051. In response, the client will receive the entire list of paid subscriptions and a brief description of how to disable each of them.
You can also disable subscriptions by sending the word STOP or STOP to the number from which the service activation notification came.

Disabling by ussd request

Each tariff, option, and subscription has its own service combination. With their help, you can disable a specific subscription. Also, the subscriber can receive the entire list of active subscriptions and commands for deactivation if he uses *505# on the phone . This input is a trip to disconnect via SMS.

Disabling via the SIM card menu

Almost all new SIM cards have their own menu. In order to find the SIM card menu, go to the menu of the device itself and find “Megafon PRO” or “SIM Tools”. If there is no such item, then the SIM card is old and can be exchanged for a new one at the company salon.

To check subscriptions through the menu, you should go into it, go to the MegaFon tab and then go to services. Then select subscriptions and go to activated on the SIM card. Then the device will receive an SMS with information about subscriptions and disconnection methods.

If you can’t disable any of the points described, then it is recommended to go to any MegaFon office and have specialists disable unnecessary ones themselves. You can also ask for help from a help desk operator by calling 0500.

How to set a ban on subscriptions

MegaFon subscribers can protect themselves from connecting and receiving paid subscriptions. For this purpose, there is a special service called “”. The service allows you to block any communication methods that are sent to short numbers. Thanks to this, the client will be able to protect himself from connecting to paid services. It is worth noting that this option is provided for subscribers in the Moscow region.

Other clients can use services from the company such as “Ban of paid services”, provided for subscribers of the Central region. “Prohibition of advertising services”, available for activation for subscribers of St. Petersburg. For residents of the Volga region, there is the option “Ban from sending entertainment SMS”. And the MegaFon Ural service will make it possible to ban paid content short numbers. More detailed information about the services can be found on the company’s website or obtain information from MegaFon employees.

Clients can activate “Stop Content” using the following method:

To enable the ban, you will need to enter *105*801# on your phone. and make a call to send it. After some time, a message will be received with information about the successful activation of the service.
You can also activate the option in the subscriber’s personal account on the company’s website, in the services section.
Specialists from MegaFon branded salons will also be able to enable a similar service.

If the option has become unnecessary, then you can easily disable it through your personal account or dial the request *526*0# and make a call. The subscriber is notified of the disconnection via SMS. Please note that the service does not work in roaming.

How to connect the necessary subscriptions. MegaFon Mobile Subscriptions service

If necessary, subscribers can independently activate a service such as Mobile Subscriptions. With this option, clients will be able to receive fresh and relevant news on various thematic areas for little money. To use it, simply select the subscriptions you are interested in and confirm your choice.

You can issue such subscriptions and connect them to a SIM card using the following methods:

Using your personal account, in the services section, find “Mobile subscriptions”.
You can subscribe through the SIM card menu;
You can use the application that is installed on the device.
Send a message by phone 5051.
Use the special combination *505#digit# and a call, where the number is the unique number of the selected topic.

Using this option, you can receive information via SMS, mms or via a mobile application.

Subscribers who have activated this service will receive information data in the time period from 9 to 21 hours. The service is not provided free of charge. The cost directly depends on the information flow used, and the price for activation is already included in the subscription fee.

Disable through your personal account in the section with services and options.
Use the SIM card menu to deactivate.
Refuse information in the mobile application.
Send a message in the body of the letter, indicating the word STOP XX, where XX is the information subscription number. SMS is sent to number 5051.
The last method to disable is to enter the code *505#0#XX# , where XX is the subscription number.

Each owner of an iPhone (any model - 5s, 6, 7, 8, x, etc.) and Apple ID, respectively, can connect paid subscriptions to their account. Moreover, both for software and for various applications and entertainment services. Why are such services needed? They make it possible to expand functionality, provide access to additional content (music, video, etc.), etc.

At the same time, many programs and games from the App Store offer a free trial period from 7 days to 1 month. After which a certain amount is withdrawn from the linked card. As a result, if users sign up for such promotions but then forget about it, they end up with unnecessary expenses. To avoid them, you need to know how to cancel a subscription on an iPhone. This will be discussed further.

How to view all connected subscriptions on iPhone?

Before you disable a paid subscription to a particular service, you need to understand which paid services are activated from the installed programs. To do this you need to do the following:

For reference! If you delete a game or program on your iPhone, your subscription will still remain active! Therefore, those who believe that “no application - no money debited” are seriously mistaken.

Instructions for disabling subscriptions on iPhone

Now let's figure out how you can unsubscribe from an unnecessary service. Let us say right away that there is nothing complicated about this.

Go to the “Subscriptions” section. We told you how to get there above. That is, open the “Settings” menu, then “step” into “iTunes and AppStore”. Next, tap on your “Apple ID” and select the “View” option.
Click on the subscription you want to cancel.
Now let’s use the “Cancel subscription” button.
We confirm the procedure being performed.
After these actions, the service will cease to operate as soon as the paid period ends.

At the same time, it makes no sense to delete inactive (canceled) subscriptions. The system simply sends them to the appropriate section, where the user still sees them for some time. This was done on purpose so that they can be quickly activated if desired.

You can also unsubscribe via iTunes. Now we'll tell you how:

Download and install iTunes on your PC. It is important that the version is 12.2.0 and higher.
Connect to the Internet on your computer.
Let's go to the application.
We authenticate using your Apple ID.
Now we follow the path: “My Profile” / “Settings” / “Subscriptions” / “Manage.”
The window that appears will contain all the information about the activated offers. To remove them, go to the “Details” page.
As you can see in our example, there is a paid subscription to Apple Music. We need to disable its auto-renewal. To do this, click on “Disabled” in the field below. If the “cancel subscription” button is available, you can use it.
At the end, click “Done”.

The described method works 100% with all Apple devices. Moreover, on a computer with any OS - it doesn’t matter if you have Windows or MacOS.

For reference! Subscription deactivation will occur only after the end of the previously paid period. Therefore, if the user paid for it a month in advance, but suddenly canceled it a couple of days later, the service will still be valid for the remaining period.

Helpful information

If you continue to be charged for a subscription, but the subscription itself does not appear in the list, then most likely it is not Apple that is charging for it, but an intermediary (operator or provider). To disable the service you need to contact him.
Please note that if you have not paid for your subscription for the last month or have other debts in iTunes or the App Store, the ability to cancel it will be blocked. And until the funds are paid in full. All your attempts to unsubscribe from a specific subscription will receive one answer - an error will appear with the text stating that there are problems with the previous purchase.
If you are unable to disable a paid subscription on your iPhone, then it is quite possible that this is due to a problem with your Apple ID account. It is probably blocked, hacked or deactivated. You can check the functionality of your account through the website apple.com. If the card linked to your account suddenly expires, you will also not be able to cancel your subscriptions.

A few words at the end

Do you agree that disabling a paid subscription on an iPhone is not at all difficult? In addition, now you know the most basic things about this procedure. However, we also recommend that you regularly monitor all connected services. After all, there are really very expensive subscriptions that in a week can “pull” both 100 and 150 dollars from your wallet (or rather, from your linked account). We're sure you don't need this. It’s better to cancel a specific subscription in time and save your “honestly earned” money.