What does error 492 mean in play store. How to fix Google Play errors when installing and updating apps

In the vast majority of cases, the Google Play Market app store works without any glitches. Users can easily and seamlessly download and install applications on their mobile device. But from time to time, various errors can occur in the work. One of the most famous has code 492. There may be several reasons for the appearance, but getting rid of it is also quite simple. Let's take a closer look at how to resolve the 492 Play Market error.

What causes error 492?

The most common symptoms of error 492 is the inability to download and install the application in the Play Market. Why is this happening? There may be several options.

1. A feature of the Android operating system is the use of the Java core to run and install software. The virtual machine uses a special dalvik-cache, which helps the software to function correctly. If for some reason it stops working correctly, error 492 may occur.
2. Since the Android operating system is developed by Google, the main applications are various Google services. Many users complain that besides the fact that they take up a lot of memory space and are not always optimized for weak devices, they often become unstable, causing device freezes, increased battery consumption, or various errors. Error 492 Play Market occurs due to the overflow of the cache of some Google applications, as a result of which temporary files may conflict with each other and other files of applications installed on the system.

After reviewing the potential causes, consider possible solutions.

Getting rid of Play Market error 492

Option 1: Remove the problematic application

The simplest and often effective method for solving error 492 Play Market. Simply uninstall the software that is causing this issue while updating and . You may need to reboot your device first. With a high degree of probability, when re-installing problems with it will not arise.

The first and easiest way is to uninstall and reinstall the app

Option 2: Clear Google Apps Data and Cache

As already mentioned, Google apps do not always work stably, causing various errors. One of the most effective ways to fix their work is to delete the cache and data. For this:

1. Open Settings - Applications - All - Google Play Market on your device.
2. Click the Clear Cache button and then Clear Data.
3. Reboot your device and try installing the software again.
4. If it doesn't help, repeat the procedure for the Google Services Framework.

Option 3: Clear dalvik-cache

In most cases, you will need root access to use this method. How to get them, look for information on specialized forums, as the procedure may differ significantly depending on the model or firmware of the device. If you have root permissions, follow these steps:

1. Put your device into recovery mode by pressing the volume up or down button and the power button at the same time. If you can’t log in, look for information on the Internet for a specific smartphone or tablet model.
2. After you enter Recovery mode, go to the dalvik-cache cleanup section. In most standard recovery, as well as CWM Recovery, it is called wipe dalvik or wipe cache partition. If you have TWRP Recovery installed, go to Cleanup - Advanced and check dalvik.
3. After notification of successful completion, boot in normal mode. Please note that system startup may take longer than usual.

Option 4: Factory reset

The most radical method, in which all information stored in the internal memory of the device is cleared. Therefore, do not forget to back up important information for you.

1. Go to Settings - Security - Recovery and reset - Reset settings.
2. After the reboot, set up your smartphone or tablet.

Conclusion

We hope that our information on how to get rid of the 492 Play Market error has helped you solve the difficulties in the operation of your Android device. If you want to add information in your own way, write to us about it in the comments.

Play Market is an application that acts as a manager for all programs on a smartphone. That is why the errors associated with the functioning of the Play Market are especially unpleasant.

Description of the most common errors when working with the Play Market

Don't forget that Android Market, Google Play Market, Google Store, Play Market are the same application. Therefore, do not be alarmed at the sight of inconsistencies in names.

Error codes 400, 410, 489 - Internet problems

Error codes 400, 410, 489 are caused by problems with the Internet:

• the error with code 400 is not caused by the failure of the Play Market itself. Download problems appear due to poor connection or disconnection;
• errors with codes 410 and 489 - the failure does not occur in the Play Market application itself, but at the level of connection to the Internet source.

The way to solve such errors is to change the receiving source:

1. If you are using a Wi-Fi connection, try disconnecting and then reconnecting to the signal source.
2. If the error persists, try connecting via mobile internet.
3. When a computer acts as a Wi-Fi source, you need to check the correctness of the Internet settings on the computer itself.

Error code 404: Application download error

The problem is the download stops. The download process stops at 95%. Perhaps the parental control of the Google Play Market is blocking the download of the application. To turn it off:

Error codes 406, 409, 481 - problems with your Google account

These errors are united by the fact that they are all related to the problems of the Google account:

• an error with code 406 occurs during the update, and in this situation the problem lies in the incorrect operation of the Google account;
• error code 409 - the cause of this failure is problems with Google account synchronization;
• error code 481 - account error. This kind of error occurs due to Google account issues.

To fix the problem:

1. Open Settings on your device and under Accounts, select Google.
2. In the list of available accounts, select the one you use in the Play Market.
3. Click on the three dots in the upper left corner of the screen and select "Delete".
4. Go back to "Settings", go to the "Memory" section.
5. Click on "Cache data" and agree to the offer to clear the cache of all applications.
6. Go to the Play Market, it will ask for an account to sign in, and re-add the account you just deleted.

If this method does not solve the problem, then uninstall all Play Market updates and try to enter it again:

1. Go to the "Applications" subsection in the settings menu of your device.
2. Find Google Play in the list of installed applications, click on it, and then on the "Uninstall updates" button.
3. Agree to remove Google Play updates.
4. Launch Google Play - the app should work fine now.

Error code 420: App download error/interrupted

The error occurs due to insufficient space on the device. Please free your device memory to continue downloading.

Error codes 490, 491

Error 490 - the application download process stops or does not start at all.

Error 491 occurs due to excessive accumulation of "garbage" in the device's memory.

To resolve both problems, you need to clear the cache of the Play Market application. For instructions on clearing the cache, see the "Error codes 406, 409, 481 - problems with your Google account" section of this article.

Error Code 492: Unable to download/update application due to an error

An error with code 492 indicates that there was a failure in the Play Market cache storage. It follows from this that it is necessary to deal with the location of the cache, more precisely, move it to another location.

Error code 495: file not found

This error may occur in two cases:

• the developer removed the program from the server. Unfortunately, there is little that depends on us here. Wait for the developer to re-download the program. This option is only suitable when such an error occurs when using a particular application;
• the "Download Manager" buffer is full. Clearing the cache will help here. For instructions on clearing the cache, see the "Error codes 406, 409, 481 - problems with your Google account" section of this article. Reboot your device after removing the junk.

Error codes 497, 498

Errors with codes 497 and 498 appear while downloading the program from the Play Market. It is not possible to perform this action, since the Play Market may display an “insufficient memory” message even when there is a lot of free space on the device. The situation is corrected:

• deleting unnecessary files to free up memory. Make sure there is really enough space;
• changing the download location of the application.

Universal ways to get rid of errors

There are many sources for errors, and even more ways to solve them. But there are several universal tricks that can be used to fix problems within five minutes. It is recommended that you complete a few steps before performing global operations.

backup

A backup is a data backup. During the backup process, a copy is created, which is designed to restore files in case they are damaged or lost. While fixing any problems related to the OS, there is a high probability of losing all the information, so you need to play it safe. As a tool for creating a copy, you can select an application from the list:

• Ultimate Backup, etc.

Each of these programs is free and freely available on the web.

Photo Gallery: Backup Apps

GCloud Backup allows you to very quickly move information from your smartphone to the cloud Helium allows you to backup your applications and data to an SD card or cloud storage Super Backup allows you to quickly backup contacts, messages and call log
Titanium Backup can backup and restore all user data Ultimate Backup can copy and restore data automatically Holo Backup allows you to backup over a wireless connection

Checking background communication

Application background data is special information that is transmitted in two directions over the Internet even when the application is offline. The correct operation of the Play Market is impossible without the correct configuration of this mode.

Table: how to enable background mode on different versions of Android

Google account sync

Synchronization is the process of exchanging data between devices. It is needed to quickly and efficiently display changes simultaneously on all synchronized devices. In this way, you can save a lot of time by not having to re-enter the same data.

To sync your account:

1. Go to "Settings" and click on the Google subsection of the "Personal data" section.
2. Among the available Google accounts, select the one under which you are authorized in the Play Market.
3. Click the three dots in the upper right corner, then the "Synchronize" button.

Video: how to sync Android via Google account

Clearing the cache

Programs on Android OC often download information from the Internet. The most common example is pictures. They are just stored in the cache. That is, the application simply shows the previously downloaded image, instead of wasting Internet traffic and time re-downloading. This is a very convenient feature of the cache memory, since repeated downloads lead to monetary losses due to traffic consumption, and also slow down the work of other applications connected to the Internet. Cache memory becomes clogged over time, including unnecessary, obsolete data. This causes brakes in the operation of the device, in order to avoid which it is necessary to clear the cache.

How to clear the cache

1. Enter the device settings menu, find the "Applications" section in it.
2. In the list of installed programs, find the Play Market and select it.
3. Click the Clear Cache button.

Photo gallery: deleting the cache with the built-in Android tools

After removing the garbage, your smartphone will start to work much faster, and all errors will disappear.

Video: clear the cache on Android

Deleting app data

Application data is information about all operations since the first launch of the program. A large accumulation of this data leads to application slowdown and various errors. More information can take up a lot of space. After deleting the data, the application will return to the state it was in before the first launch.

How to delete app data

The principle of action is similar to deleting the cache, only you need to click "Delete data".

The vast majority of errors with the Play Market are solved using the described methods.

Video: universal methods for getting rid of Play Market errors

You can get rid of most Play Market errors by clearing the app's cache and data. Don't forget to check the synchronization of your Google account, pay attention to the status of the background data exchange. Play Market errors are something you can deal with.

Many owners of Android devices quite often encounter a problem when it is impossible to download some application or game from the PlayMarket service. All of a sudden, an error with code 492 appears on the screen.

First of all, it is necessary to consider the nature of the occurrence of this failure. To be objective, we can say that this type of error 492 belongs to almost the same category as error 905. However, if error 905 appears as a result of the service itself not working properly, then error 492 occurs when downloading from PlayMarket on a smartphone or tablet and indicates problems associated with the use of a corrupted memory card or cache overflow. This refers to the cache of the PlayMarket application.

Error 492: what to do first?

If this situation occurs, you can not even restart the device. In most cases, this does not help when the service cache folder is completely filled. This requires manual intervention, which is carried out on a mobile device. Clearing the cache is performed from the settings menu, in which you need to select the section of installed applications. Here it is desirable to display everything that is available. Find the desired Play Market service here and tap on it to get to the options menu. Buttons for clearing the cache and deleting data will appear. You can use them only without activating the removal of updates. They may affect the operation of the service itself, but do not relate to the problem in question.

If the standard methods don't work

In some cases, error 492 when downloading an application from PlayMarket may occur when user identification fails. To the greatest extent, this problem manifests itself on those devices on which non-standard firmware was installed. Because of this, the operating system itself may begin to malfunction. You can simply delete the account, and after rebooting the system, log in again to the account or create a new account. In this case, you will again need the settings section.

You must select the account item in it and find the corresponding section. Then, after entering the Gmail email address, which is also the login, you must click on the delete account button, which is located below. Now you need to restart the devices and try to enter the service again. The system will offer a choice of two options: either create a new account or use an existing one. You need to select an item using the existing entry and enter your registration data. Practice shows that in the future, when downloading, error 492 will not appear.

It is advisable to make sure that the first method did not work before carrying out such procedures. There are many possible situations and ways to correct them. No one is immune from the appearance of such failures when using damaged memory cards. At the same time, cardinal measures will have to be used to restore the card's performance. Without going into technical details, we can only say that the problem is mainly a malfunction of the microcontroller. In this case, if error 492 appears when downloading from PlayMarket, it is recommended that you first find out the controller marking, either disassemble the card, or use special utilities.

Then you will need to find a special formatting program on the Internet and run it to restore the memory card. It is worth considering the moment that all actions are carried out only when a memory card is connected through a card reader or adapter to a computer. It should also be borne in mind that this method will only work if the download from the Play Market service is carried out on removable media. The default download is to internal storage. Therefore, if you have exactly this parameter set, then you do not need to perform any actions to restore the memory card.

Conclusion

From the above, we can conclude that error 492 is not a critical failure in the operation of the Play Market service and the operation of an Android device. This problem is fixed quite simply on the gadget itself, without the use of third-party utilities and the need to connect the device to a computer.

Active users of Android smartphones from time to time may encounter various errors, and sometimes they occur in the very "heart" of the operating system - Google Play Store. Each of these errors has its own code, based on which it is worth looking for the cause of the problem and options for resolving it. Directly in this article we will talk about how to get rid of error 492.

The main reason for the error code 492 that occurs when downloading / updating an application from the store is cache overflow. Moreover, it can be overcrowded both for some "native" programs, and for the system as a whole. Below we will describe all the options for solving this problem, moving in the direction from the simplest to the most complex, one might even say radical.

Method 1: Reinstalling the application

As mentioned above, an error with code 492 occurs when trying to install or update an application. If the latter is your option, the first step is to resort to reinstalling the culprit of the problem. Of course, in cases where application or game data is of high value, you will need to create a backup first.

Note: Many programs that have an authorization feature can automatically back up data and then synchronize it. In the case of such software, there is no need to create a backup.

1. There are several ways to uninstall an application. For example, through "Settings" systems:

   

   



Tip: You can also uninstall the application through the Play Market. Go to its page in the store, for example, by using the search or scrolling through the list of programs installed on your device, and click the button there "Delete".



2. The problematic application will be removed. Find it again in the Play Store and install it on your smartphone by clicking the appropriate button on its page. Grant the necessary permissions, if required.



3. If you don't encounter error 492 during installation, the issue is resolved.

In the same case, if the steps described above did not help resolve the failure, proceed to the next solutions.

Method 2: Clear App Store data

A simple procedure for reinstalling problematic software does not always allow us to eliminate the error we are considering. It will not work even if there is a problem with installing the application, and not updating it. Sometimes more serious measures are required, and the first of these is to clear the Play Store cache, which over time overflows and prevents the system from functioning normally.

1. After opening the smartphone settings, go to the section "Applications".



2. Now open the list of all applications installed on your smartphone.



3. Find the Play Market in this list and tap on its name.



4. Skip to section "Vault".



5. Tap the buttons one by one "Clear cache" And "Erase data".

   

   If prompted, confirm your intentions in the pop-up window.



6. You can exit "Settings". To improve the efficiency of the procedure, we recommend that you restart your smartphone. To do this, hold down the power / lock key, and then in the window that appears, select the item "Restart". Perhaps confirmation will also be needed here.



7. Re-launch the Play Store and try to update or install the application that caused error 492 when downloading.

Most likely, the problem with installing the software will no longer occur, but if it recurs, additionally follow the steps below.

Method 3: Clear Google Play Services Data

Google Play Services is an integral software component of the Android operating system, without which proprietary software will not work normally. In this software, as well as in the App Store, a lot of unnecessary data and cache accumulate during use, which can also cause the error in question. Our task with you now is to “clear” the services in exactly the same way as we did with the Play Market.

1. Repeat steps 1-2 from the previous method, find in the list of installed applications "Google Play Services" and tap on this item.



2. Go to section "Vault".



3. Click "Clear cache", and then tap on the adjacent button - "Place Management".



4. Click on the button below "Delete all data".

   

   Confirm your intentions, if required, by clicking "OK" in a popup window.



5. Log out "Settings" and restart your device.



6. After launching the smartphone, go to the Play Store and try to update or install the application, during the download of which an error with code 492 appeared.

For greater efficiency in combating the problem in question, we recommend that you first follow the steps described in Method 2 (1-5 steps), clearing the App Store data. Having done this, proceed with the instructions from this method. With a high degree of probability, the error will be eliminated. If it doesn't, move on to the method below.

Method 4: Clearing the Dalvik Cache

If clearing branded application data did not give a positive result in the fight against the 492th error, it is worth clearing the Dalvik cache. For these purposes, you will need to switch to the mobile device recovery mode or Recovery. It doesn’t matter if your smartphone has factory (standard) recovery or advanced (TWRP or CWM Recovery), all actions are performed in approximately the same way, in accordance with the algorithm below.

Note: In our example, we use a mobile device with a custom recovery environment - TWRP. In its analogue ClockWorkMode (CWM), as in the factory recovery, the position of the items may differ slightly, but their name will be the same or as similar as possible in meaning.

This method of eliminating the error we are considering is the most effective and almost always gives a positive result. If he did not help you, the last, most radical solution, discussed below, remains.

Method 5: Factory Reset

In rare cases, none of the methods described above can resolve error 492. Unfortunately, the only possible solution in this state of affairs is to reset the smartphone to factory settings, after which it will be returned to the out-of-the-box state. This means that all user data, installed applications and specified OS settings will be erased.

We already wrote about how to return an Android smartphone to its original state. Just follow the link below and check out the detailed guide.

Conclusion

Summing up the article, we can say that there is nothing difficult in fixing error 492 that occurs when downloading applications from the Play Store. In most cases, one of the first three methods helps to get rid of this unpleasant problem. By the way, they can be used in combination, which will clearly increase the chances of achieving a positive result.

A more radical measure, but almost guaranteed to be effective, is clearing the Dalvik cache. If, for some reason, this method could not be used or it did not help in fixing the error, there remains only an emergency measure - resetting the smartphone with the complete loss of the data stored on it. We hope it doesn't come to that.

Error 492 when downloading from the Play Market is one of the most common, but often solved very simply. Therefore, I decided to write a small instruction on how to fix it.

1. We remove error 492 in the Play Market. Action 1

1. Go to "Settings".

2. Open "Applications" (may be called "Application Manager")

3. Find "Google Play Store" in the list and open it.

4. Select "Erase data" and "Clear cache".

After completing these steps, check the functionality of Google Play. If error 492 still appears, move on to the next step.

2. Fix error 492. Action 2

Do the same with the Google Play Services app.

1. Along the path "Settings" → "Applications" find "Google Play Services".

2. Open it.

3. Also clear the cache and data.

Usually this action should help completely. If not, then we move on.

3. Fix error 492 on Google Play via CWM Recovery

2. Open it. Move around it using the volume keys, and select the power button. If you have touch recovery, then you do not need the information from this paragraph.

3. Select "Advanced" (may be called "Advanced Menu" or "Advanced and Debugging Menu").

4. After that, click "Wipe Dalvik Cache".

5. Then confirm your choice: "Yes - Wipe Dalvik Cache".

Now you can reboot into the system. Select "+++++Go Back+++++" and then "reboot system now".

1. Factory reset to fix Error 492

This method is the most radical. Before you do, create important data.

1. Open "Settings".

2. Select "Backup and Reset".

3. After that, open "Data reset".

4. At the bottom, click on the "Reset phone (tablet) settings" button.

5. Confirm the action by clicking "Erase everything".

Do not worry. Usually, the last two actions do not reach and error 492 is corrected by resetting the data and cache for the Google Play Store and Google Play Services applications.