Android phone won't turn on. Android phone won't turn on - what to do

Hi all. Today I would like to look at all the most common reasons why an Android smartphone may not turn on. I will not touch on situations where disassembling the phone and interfering with the electronics is required, since this is the work of completely different specialists.

If your smartphone or tablet suddenly stops turning on, you don’t have to immediately run to a service center or workshop and have it repaired. Most likely, there is a chance that you can do it on your own and save some money (programs for home accounting on Android will also help you save money, look for them on the blog). Below we will look at the main measures that can be taken if your Android smartphone or tablet does not turn on. So, let's get started.

Android phone won't turn on. 5 ways to solve the problem.

Method No. 1

From my own experience, I will say that in 80% of all cases, if they come to me with a problem that the phone does not turn on, the whole problem turns out to be a dead battery. And I understand perfectly well when they tell me that they’ve been charging their smartphone all day, but it still won’t turn on. Some devices have one unpleasant feature - if you discharge the battery too much, it will not charge, even if you keep it on charge all day.

In this case, a frog-type charger will help us, which allows you to charge almost any battery directly by removing it from the phone. It is enough to recharge the battery in this way for 15 minutes. Then you insert it back and put the phone on charge as usual, everything should be OK.

If getting a frog is problematic for you, then you can use any old cell phone charger. Cut off the old plug and protect the wires.

Make sure that the charger is not connected to the outlet at this time.

We fix the exposed wires to the battery with tape for a few minutes.

Important. Don't reverse the polarity.

Method No. 2

Faulty charging. Of course, the second thing you should check is the serviceability of the charger. Everything is simple here - we take a known working charger and try to charge our smartphone. If the process has started, then we buy a new one and rejoice. Although it sounds banal, it helps every fifth person.

Method No. 3

If the phone does not turn on, then perhaps it is simply frozen. To revive your device, we’ll use a long-known but still relevant method - remove the battery and reinsert it.

Unfortunately, this technique does not work on many modern phones with non-removable batteries. In this case, to reboot you need to find the reset button and press it, for example with a paper clip. It can be anywhere, but, as a rule, it is located near the SIM card slot or on the back of the smartphone or tablet. Near the reset button there is sometimes a message reset or off. The photo below is an example of the location of such a button in a smartphone.

Method No. 4

This method is applicable if your phone not only does not turn on, but does not turn on completely. For example, it gets stuck on your Android logo and nothing else happens. This happens due to a glitch in the smartphone software. Then a hard reset or, translated, a hard reset, will help us. It is done differently for each device model. To find out how, enter the name of your phone and the words hard reset, for example LG G3 hard reset, in Google or Yandex and follow the instructions. In the future I hope to create a separate section on this topic on the blog.

Unfortunately, not all smartphones support hard reset; it depends on the recovery installed in the device. If you are interested in learning more about what it is, search the Internet.

For example, this function is not available by default in many Sony phones, but the manufacturer has provided the ability to restore the software using a special Sony pc companion utility.

Method No. 5

Not often, but it still happens that smartphone won't turn on due to the fact that the contacts under the battery do not reach. To fix this, you need to use tweezers or a small screwdriver to bend the contacts to improve the connection to the battery. The main thing here is to avoid fanaticism, otherwise you will only make things worse.

When your phone doesn’t turn on, you understand that it is of no use. But for what reason does he refuse to work? Let's try to look at the most common cases and solutions on what to do if your smartphone doesn't turn on.

The same situation can have very different roots. In some cases, you will get away with a few wasted minutes, in others you cannot do without contacting specialists. But in any case, it is better to be prepared and know everything possible in advance.

Possible causes and solutions

Let's try to consider some cases. Sometimes a problem can be eliminated simply by taking a closer look at it. And if you do have to contact the workshop, you will know what to prepare for.

Battery is dead or faulty

One of the first reasons why a smartphone does not turn on is a low battery. Modern phones (especially powerful flagships) don't take much time to use up all their charge; Some of them sit down in a matter of hours during active work. And if you accidentally left a resource-intensive game or flashlight utility on, then this is a nightmare! You yourself may not expect the battery to drain completely so quickly.

First of all, try charging your phone. If it charges and turns on (not immediately, after a few minutes), the problem is solved.

If not, but the battery is replaceable, don’t be too lazy to go to the store and try the same thing with another battery. If the problem is solved this way, then you won't have to go far for a replacement.

The worst thing is if the body is not removable. Then you cannot avoid going to a service center or workshop.

Charger

Frankly speaking, one of the simplest cases. If your mobile phone, having completely discharged, cannot turn on again, maybe it is simply not charging?

Just test it with a different charger. If charging starts, then obviously the problem is with the charger. You can also check the problematic charger in parts - a separate adapter and a separate USB cable in order to replace the non-working component.

Power button

The power button is perhaps the most commonly used button on a phone. And for the same reason – the most vulnerable. It can suffer if your “patient” falls successfully - on a button or the corresponding side, or simply from intensive use.

It’s good if your phone has alternative unlocking methods (for example, tapping on the display or pressing the Home button), but, alas, they are not suitable for turning on a switched off device.

You can only check what's wrong with the button in a repair shop.

However, there are ways that can help you at home:

  • Connect the charger to the connector and socket. If the display shows “Charging”, try pressing the volume button. Sometimes this is how the boot menu is called up;
  • Connect your smartphone to your computer via USB. Sometimes this will force it to activate;

  • If you managed to activate USB debugging mode (most often this is done to get root), you can install ADB on your computer, connect your victim to the computer, launch the address bar, type “adb reboot” and press Enter.
  • However, all these methods are just a straw for a drowning man. There is a high probability that none of them will help. Then your path is straight to the workshop.

    The socket does not work

    This reason is more anecdotal, but it also exists. So, if your mobile gadget is dead and does not want to turn on even when connected to an outlet, try connecting it to another outlet that is known to be working. Perhaps, in fact, you do not need to take your mobile phone to the workshop, but call an electrician to your home.

    Visible: Samsung Galaxy does not turn on

    Problems with the charging connector

    In the era of Micro USB, of course, it is problematic to wear out the connector completely. However, this does happen, especially if you use cables from other manufacturers.

    For example, manufacturers of advanced cases often equip their gadgets with a cable with an extended plug, which can be used to charge the device without removing the case. But attempts to completely insert such a plug directly into the connector can end in disaster.

    In this case, you need to try to see if the gadget can be charged from other chargers (and yes, from other sockets!) If so, then we can assume that you got off lightly. If not, then you will have to change the connector in the workshop. Fortunately, replacing a connector is not the most difficult technical task.

    Software glitch

    On Android forums, terms like “brick” or “bootlap” are common. They don’t mean anything good: a “brick” is an Android device that flatly refuses to boot after flashing the firmware, and a “bootlap” is a constant cyclic reboot.

    Why does this happen?

    • The firmware process was interrupted. For example, due to negligence, a child, a cat, or you yourself pulled the cable out of the socket. Or your electricity has been cut off; This is why it is better to use laptops with a fully charged battery for flashing.
    • you tried to install firmware from another model on your phone. Sometimes the same model is released for different regions in different modifications, which also affects the software.
    • you did not carefully follow the instructions that are necessarily included with each software update.

    What to do? Each model has its own recovery procedure. Since you have decided to flash Android yourself, it means you have a basic understanding of the basics.

    As a rule, to restore devices in a bootloop, you need to either clear all data, or upload the correct firmware version to the memory card and install it through the Recovery menu. How to enter this menu depends on the specific model of your “patient”.

    "Bricks" are usually restored via a computer. For models based on different chipsets, there are separate recovery utilities. Unfortunately, this is too broad a topic to cover in one article.

    Update error

    Updating your OS is now easier than ever. In most cases, it comes “over the air”: you do not need to download the firmware image to your computer and connect with a cable. The image is downloaded directly into the device memory and installed from it.

    But sometimes there are process errors. For example, if there was not enough memory to unpack the archive. Or if the battery died right in the middle of installing an update.

    Generally, there are protective measures and recovery methods in the OTA update mechanism. But if they don’t work, you’ll have to install the firmware the old-fashioned way, through a computer. How? – look for details specifically for your model. Or again, contact the specialists.

    Mechanical problems

    Modern smartphones are quite fragile technology. Even models with protection, which are quite good at resisting scratches and friction, can be hit in such a way that they suffer. What can we say about fragile budget cases and displays without protective glass!

    Usually, if the device does not turn on due to a fall, the cause of the problem is visible to the naked eye. The display could have survived, but the cover could have fallen off, and cracks and dents could have remained on the body. This is enough to damage the electronics.

    The following options are possible:

    • The connection between the batteries and the system board is broken. Then the smartphone turns off immediately;
    • The connection between the battery and the power controller is broken. In this case, the device will “die” after the battery is discharged and will not respond to an attempt to charge it;
    • The battery was damaged. Various manifestations of the problem are possible;
    • The system board was damaged. Perhaps the saddest of situations. The problem may appear immediately or some time after the fall.

    In any case, if your smartphone starts to act up even a little after a fall, take it in for repair.

    What to do if your smartphone falls into water and does not turn on

    It's hard to imagine your phone falling into water and getting wet without your knowledge. So, you managed to swim across the lake with him without noticing his shorts in your pocket. Or they dropped him into a deep puddle, so deep that they didn’t find him right away. In general, the newly found device does not turn on, no matter what buttons you press.

    There are general instructions for handling “drowned people”:


If your device on the Android platform is frozen, does not turn on or does not work, blinks that it is charging, but the loading still stands still and nothing happens, then the following tips can help you.
If you need to solve the problem of incorrect loading or freezing when turning on Android, then you must clear the settings and memory of your Android device to further load the operating system correctly.

The first step if Android freezes when you turn it on is to delete the settings. To do this, you need to hold down the power key and do not release it for 10 seconds - then the smartphone or tablet will turn off. The power button can be disabled when the screen goes completely dark. Next, you need to turn on the gadget again. To do this, press the volume key (+), and then the power button. In the menu that appears, use the volume keys to select Settings (possibly written in English - Settings). The selection button in such a menu will be the power key.


In the Settings menu you need to select system formatting. With this action, absolutely all files are deleted from your device, except system files. There is no way to save them. You can also remove the memory card, because it cannot be formatted. This operation can be done separately, if you need to, of course. After formatting, select Reset Android and reboot the device. Now Android should not freeze when turned on.
Also, if the android freezes when turned on, then there is another way to solve the problem. The result obtained will not differ from the first method. All settings will also be reset with the loss of all data.
1.First you need to turn off your device. You need to hold the on/off key until you feel a slight vibration. Now you can let go.

2.Next, hold down both volume keys and wait until the context menu appears.
3.In this menu, find the Clean boot item and select it. To select between menu items, use the volume keys. To confirm the selection of the desired item, press the camera button.
4.After resetting the settings, your device will reboot. Next, you can turn on your device and check if it works correctly.
Both methods are simple and accessible to all users. Therefore, if your Android freezes when you turn it on, now you can fix all the problems without the help of specialists and not spend a lot of money on services that you can provide to your Android device yourself.

Causes of failure and why it turns on but does not boot

⭐️⭐️⭐️⭐️⭐️ If Android does not load on your phone or tablet when you turn it on, or your Android smartphone starts but does not go beyond the logo splash screen, then the reasons for this may be the following:

  • Errors when flashing the device. These include installing an inappropriate or damaged assembly, out-of-order firmware, power failure, and other factors.
  • Lack of memory. The system may not start or may boot very slowly due to low memory. The solution may be to optimize applications and remove unnecessary data.
  • Incompatible with memory card. If your smartphone turns on but does not boot completely, try removing the memory card and trying to restart the system.
  • Hardware problems that occur after impact, fall, liquid ingress, or exposure to extreme temperatures.
  • Damage to the power button or its cable, which “shorts” the phone and it goes into a cyclic reboot, loading up to the logo and then in a circle. We encounter this from time to time and can only be diagnosed at a service center.

Read How to check Android for errors

Before you try to troubleshoot Android, you need to understand why the system won't boot.

Restoring functionality

If the phone shows that the charge is coming, then the causes of the problem must be looked for in the operation of Launcher Android. If your device vibrates or its screen flickers, then there is a possibility that the screen is damaged.

If you determine that the problem is software in nature (for example, the problem arose after a firmware update), then a simple reboot will not help. You need to reset the system via Recovery Mode or reflash the device. Let's see what to do:

  1. While holding down the power button and the volume down key (there may be other combinations, look for your model), go to Recovery Mode. If the phone does not enter Recovery Mode, it means that the problems are at a deeper level, so you need to contact a service center.
  2. Perform a factory reset by selecting “Wipe data factory”.
  3. Select "Reset" to reboot the device.

Resetting the settings will delete the user's personal data and settings. If this method does not help, perform a flashing. To do this, upload the file with the appropriate firmware to the root of the memory card, insert the drive into the phone and select “Install zip from sdcard” in Recovery Mode.


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You can deal with a software failure yourself, but how can you fix hardware problems? The most reasonable option is to contact a service center for diagnostics and repairs.

Possible causes of failure

There are several reasons for this behavior of the smartphone. And depending on them, the decision on repairs will be made. The first (and most common) reason that the phone does not turn on beyond the Android screensaver is a failure during the installation of an operating system update. This happens because the Android OS is not very stable. That's not so bad. However, the same result can occur after the device is dropped from a considerable height. This is much worse.

Also common causes may be a malfunction of the battery, charger, or the gadget charging connector itself. Now let’s look at what to do if the phone doesn’t turn on beyond the splash screen. In most cases, you can fix everything yourself. Fatal breakdowns are extremely rare. But at the initial stage, the main thing is to correctly diagnose the problem in order to avoid making mistakes in the future.

System failure

This is the safest thing ever. If the operating system crashes, you need to go into recovery mode and reset the factory settings with clearing the cache. Be careful! After this procedure, there will be no third-party applications installed by the user. You can enter recovery by simultaneously pressing the volume up button and the power button. True, there may be different combinations for different models of devices. Then you need to go to the point Wipe data and factory reset and confirm your choice. Then you need to check the box Reboot system now. after this the phone will reboot. If everything is fine, then the reason that the phone does not turn on beyond the Lenovo screensaver was precisely a system failure.

Sometimes resetting to factory settings doesn't help. Then there is another option. You just need to reflash the phone. It's not that hard to do. The Internet is full of instructions for each specific smartphone. And at any adequate forum they will be happy to help you implement your plans. Don't lose heart.

If the reason is the battery and charging

You can check this very simply. It is enough to find a similar battery and a similar charger somewhere. If, after replacing all the components, you do not see any changes, then the reason that the HTC phone does not turn on beyond the splash screen is much deeper than you thought. There are only two options: damage to the charging socket or the board itself.

Dealing with a faulty battery or a “glitched” charger is easy. These are not particularly expensive smartphone components. They can simply be replaced with new ones. The problem with the hardware board will be much more noticeable. Here (in most cases) you can’t do without a visit to the workshop. Sometimes you have to pay a very significant amount for repairs.

If the reason is the board and hardware

It is very difficult to do something about this on your own. You need to have some knowledge of radio electronics and own the appropriate tools. If you have all this, then you can easily solve the problem. But if the phone does not turn on beyond the screensaver due to a faulty board, and you do not understand anything about this matter, then it is better to take the gadget to a service center. Because by arranging repairs on your own, you risk turning your device into a dead brick.

You can try to find a familiar specialist who repairs smartphone hardware and save on repairs. But it is unlikely that he will resuscitate your device for free. Only if this is a very good friend. But, in any case, you will have to spend money on the Magarych. And it is unknown how much this will cost.

Resume

Now you know the main reasons why the phone does not turn on beyond the screen saver. There are ways to combat this unpleasant phenomenon. Unless it's a hardware problem. But, as statistics show, in most cases this problem is caused by a failure of the operating system. And eliminating this annoying misunderstanding is very simple with the help of a few buttons.

It happens that the user turns on his smartphone, the process reaches the splash screen (logo) and then does not load further. Panic immediately begins, because the phone turns on, but does not boot. Perhaps the reason for this was a firmware failure or mechanical damage. In any case, something needs to be done, let's figure out what.

Fixing the problem of the smartphone freezing when turned on

So, the Lenovo phone turns on, but does not boot, there may be various reasons for this. Now you will learn the most common of them and understand how they can be eliminated.

Method 1: Factory reset via Recovery

Let's say you updated the firmware, then rebooted the device, and it froze at the boot stage. 10-20 minutes passed, but nothing changed. There is probably a system failure and one of the methods to solve the problem is to reset the data. This is easy to do:

  1. Go to Recovery Mod. To do this, you need to hold down the volume down button and the power button.
  2. Then you need to use the volume up key to select "Wipe data factory" and press the volume down button.

  3. Next, select to restart the device.

  4. If Recovery is not installed correctly on your device or is not there at all, you should visit the 4pda forum, find your phone model there and find out what to do.

    Method 2: Flashing


    If the previous method turned out to be useless and the system does not boot completely again, you should reflash the smartphone. In simple terms, this means reinstalling the Android system of the device. This can be done either through a modified Recovery, or through a special program, Flash Tool or Odin (for Samsung). Again, detailed instructions for flashing your device’s firmware can be found on 4pda.

    Before flashing the firmware, be sure to charge the device to at least 50%. Install only official firmware. If something goes wrong during this process, the device may not turn on at all.

    Method 3: Remove the SD card


    Why does my phone turn on but not boot? Did the previous solution not help? Rarely, the reason for this is incompatibility of the memory card with the device. In this case, you need to try to remove it and turn on the device without it.

    Method 4: Service Center


    If nothing helps, the phone does not boot completely, what should I do? Most likely the failure is hardware. You need to go to a service center and take your smartphone for diagnostics. Specialists will identify what the problem is and fix the device.

    How to save information from your phone's internal memory

    It’s clear what to do with the device’s SD card; you can remove it, connect it to a PC and extract the necessary files. What about the smartphone's memory? If you were not lazy and made backup copies, then there should be a backup file on the memory card. Google synchronization can also save you. If it was enabled, then your photos, videos, contacts will be stored on the cloud. In other cases, unfortunately, the data cannot be saved.

    Conclusion

    Now you know what to do if your Android device turns on, but does not boot completely and freezes on the splash screen. Use one of the methods we described, it should help.

Sometimes Samsung Galaxy smartphones or tablets may stop turning on even for no reason. The Android operating system crashes, but most often users experience problems due to pre-installed root rights. Now you will learn how to revive the device, unless, of course, it is a hardware failure.

There are several ways and we will start with the most obvious and simple ones.

Method 1: Check the charger and cable

Your Samsung smartphone may be dead and won't turn on. You connected the charger but nothing happens. First of all, try to take a charger from another gadget and if the phone reacts to it and begins to receive a charge, then that is the problem. Next, you should change the USB cable to determine what exactly has stopped working. If, after replacing the wire, your charger begins to charge the smartphone battery, then the reason is that it is faulty.

Based on the advice of Samsung technical support, we suggest trying the following very effective way to restore your mobile phone:
  1. Press and hold the Volume Down and Power buttons
  2. Hold them for 7-12 seconds
  3. If after this your device works, then a very common malfunction has occurred in its operation.
If the problem persists, then move on to the next solution.

Method 3: Clear the cache

We format the phone memory section that stores the entire cache.


Was the attempt unsuccessful? Did your device not work properly after rebooting? Let's move on to more complex methods.

Method 4: Factory reset

All data will be lost, including unsynced contacts, messages, call logs, application data and files that are in the phone memory. The contents of the memory card will remain intact.

Method 5: Flashing using ODIN

If after resetting the parameters the device does not work, then you should try to reflash it. We are looking for the firmware for your smartphone model, download the ODIN program from this link and install drivers for Windows, and then proceed to the instructions.

Method 6: Take the Samsung Galaxy to the service center

If none of the above solutions to the problem worked for you and the phone still does not turn on, then you need to take it to a Samsung service center. They will probably find out the reason for the loss of performance.

Results

Now you know what to do if your Samsung Galaxy smartphone does not turn on. We hope you don’t have to use these tips, and your gadgets will work without failures or any problems.