Demo version of the crew does not start. The Crew Won't Start: Problem Solving

The release of The Crew was marked not only by the ability to drive sports cars with players from all over the world, but also by a bunch of bugs and errors that the developers were fixing rather slowly. Many do not even launch The Crew Uplay version, which should work perfectly, given the cost of the product. However, not all problems are related to the game code. For most gamers, The Crew does not start due to weak hardware, not poor optimization. Even after a while on the forums, you can find users who still have problems, despite the patches released. Today we will figure out why The Crew does not start, but first things first.

Description

The Crew is a car simulator with a sophisticated online mode. The development was carried out by two teams - Ivory Tower and Ubisoft, but everyone knows who got all the honors. The game was released for the latest generation of personal computers and consoles. On December 2, 2014, users were able to download the full version.

The main focus of the game is online. There is also a single player campaign that can be completed in 20 hours. You can complete tasks alone or with friends on the Web. Requires a persistent internet connection. The multiplayer mode makes it possible to gather a group and make races together, as well as complete tasks.

The advantage of the game is the open world. Created on the basis of a map of the United States of America, only much smaller. The total length of the roads is over 10 thousand kilometers. The map is divided into 5 regions. To open them, you will need to complete tasks and participate in races. Regions differ from each other and have unique attractions. In addition, in the process of passing, new vehicles and improvements are unlocked.

Undoubtedly, the game clearly deserves the attention of fans of auto racing. After reviewing the key features, we'll figure out what to do if The Crew won't launch.

System requirements

Before you start looking for possible errors that cause crashes and lags, you should find out if your PC is suitable for running the game. The Crew does not start without constant Internet access, so there is no point in downloading repacks and trying to install them. There is no working "pirate", and it is unlikely to appear, since it is difficult to bypass the protection provided by the constant sending of information to the developer's servers. Buy the licensed version that is more likely to run and cause fewer problems.

Minimum:

• To run, you need a Windows 7 or newer operating system. Works with 64-bit versions only.
• For stable work at medium / high graphics settings, an old Core2 Quad Q9300 running at a clock frequency of 2.4 GHz is enough. Newer is better. Any processor with similar specifications will work from AMD.
• The Crew is also undemanding to the installed video card. For a comfortable game, or similar from AMD is enough. The required minimum video memory is 512 MB.
• For stable operation, 4 GB of RAM is enough. However, it is better to have more RAM headroom. Often The Crew does not start due to a lack of RAM.
• In addition to the mouse and keyboard, you can connect other peripherals such as a gamepad or steering wheel.

• Works on Windows 7 and newer (64-bit versions).
• Realizing the game's full potential requires a Core i5 750 processor from Intel or an equivalent processor from AMD.
• The maximum graphics settings will be provided by the GeForce GTX580 graphics card from Nvidia. Similar ones from AMD with 1 GB of video memory will do.
• Play without lags and crashes will allow 8 GB of RAM.

The requirements are quite loyal, even most modern laptops are able to cope with the game. If The Crew does not start, a black screen or low FPS, the first thing to do is try to expand the amount of RAM.

Update

This step is mandatory, every advanced user, when errors occur in the game, update the drivers for the video card and other devices first. Do the same by downloading the latest versions from the manufacturer's website. Typically, performance improves significantly after this simple but effective action. Upgrade other devices, such as your sound card, to avoid problems with noise and wheezing from speakers.

Cleaning your computer of useless junk can be of great help. You can do this manually or shift everything "onto the shoulders" of optimization programs. Remove unnecessary programs, watched TV shows, music, old files - you will immediately notice how your PC will do its job faster.

Doesn't start

For many, The Crew does not start even after the update, so more effective measures will be needed. First, change the graphics settings in the game configurations. To do this, find the file under the path C: \ Users \ USERNAME \ Documents \ The Crew \. It is impossible to say with what parameters the game will start on your device, so experiment. Remember to make copies of the files you are changing.

Brakes

Most common problem. Reducing graphics can fix it. Here you will have to build on the capabilities of the hardware and experiment, gradually raising the number of frames to an acceptable level. Some people find it helpful to grow the paging file. This can be done in the "Advanced System Settings", which can be found in "Computer Properties" on the "Desktop". Also, cleaning up unnecessary processes in the task manager has significant advantages, so do not neglect it.

Departures

The problem most often occurs with fans of high graphics settings. The solution is to disable some of the effects that seriously load the computer's video card. Crashes can occur due to insufficient hard disk space. For some users, it happened due to the unsuitable configuration of the PC version of the game. The only way to fix it is to install the latest patches or rollback to the previous ones.

Here it is, the release of The Crew on computers and happened, although it caused some problems for the players who tried to launch the game, but it was unsuccessful.
Yes, although the game is generally quite stable thanks to the closed beta test that took place prior to launch, some gamers still had problems launching The Crew. It is to them that this material is dedicated to solving problems with the launch of the game.
It doesn't matter if you get an error when launching The Crew or nothing happens when you launch, this material will still help you launch The Crew.
So, we have laid out special tips with which the idle The Crew can be turned on.
Begin...

So, if you have a black screen, try as soon as it appears - minimize the game by pressing ALT + TAB and expand when you hear sounds. If this did not help, then from the paragraphs below do 4, 5, 3 (video driver) and 2 .

If there is no black screen, then you should go through the points:

1. Your computer may not meet the requirements of the game. On the system where you run The Crew, there must be 64-bit Windows 7 or Windows 8, and the video card must support DirectX 10.
These are the basic requirements for your computer, but the complete minimum system requirements for The Crew are as follows:

System: Windows 7 SP1, Windows 8 / 8.1 (64bit)
CPU: Intel Core2 Quad Q9300 @ 2.5 GHz or AMD Athlon II X4 620 @ 2.6 GHz (or better)
Memory: 4 GB RAM
Graphics: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM DirectX 10)

2. The Crew may not work if there is a problem with the files.
Licensed copy: Check the integrity of the game files in its properties, in the Steam library
Pirate copy: Make sure that during installation, launching, antivirus or standard protection in Windows did not delete some of the game files.
It is recommended to change the crack.

3. Update additional gaming software by first removing the old version from the computer, if any.
Especially for those who have an error in the game - we have written in parentheses the words that may be in an error and to fix which it may be enough to install only 1 component.

Even if there is no error, installing the component can help launch The Crew.

4. Try changing the graphics settings and running the game in windowed mode. You can change the settings in the game configuration files, and they are located in the folder:

C: \ Users \ USERNAME \ Documents \ The Crew \

5. A few tips:

Increase the swap file

Make sure that the username in the system is without Russian letters, as well as the path to the game folder.

We hope we helped you launch The Crew and it works for you now.

If The Crew crashes, The Crew won't start, The Crew won't install, controls don't work in The Crew, no sound in game, errors happen in The Crew, saves not working - we offer you the most common ways to solve the data problems.

First, check if your PC meets the minimum system requirements:

• OS: Windows 7 SP1, Windows 8 / 8.1 (64bit)
• Processor: Intel Core2 Quad Q9300 2.5 GHz or AMD Athlon II X4 620 2.6 GHz
• Memory: 4GB
• Video: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM, Shader Model 4.0)

Be sure to update your graphics card drivers and other software

Before remembering the worst words and expressing them in the direction of the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.

Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the Microsoft official website, for stable operation.

The Crew not starting

Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

The Crew crashes. Low FPS. Lags. Friezes. Hangs

The first is to install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.

The Crew crashes to the desktop

If The Crew often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. It's also worth checking out the updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black of black screen in the The Crew

The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.

The Crew is not installed. Installation hangs

First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of internet connection or unstable operation. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.

Saves not working in the Crew

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.

Controls not working in the Crew

Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound doesn't work in The Crew

Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the audio playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check the manufacturer's website for new drivers.

Fans of The Crew 2 are faced with an unpleasant situation where, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in this article are not only suitable for The Crew 2. If not enough, the problem remains unsolved, read other materials on the site.

The Crew 2 is not installed

If The Crew 2 won't install, check to see if there is enough free space on your hard drive. The distribution requires free space, so a few gigabytes of extra space won't hurt. Many modern games require a significant amount of space.

The Crew 2 installation is blocked by antivirus

Often, anti-virus programs, in the fight against viruses, protecting our computer from external threats, for security purposes, block numerous processes performed by the operating system. Sometimes this security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, possibly mistakenly considering them potentially vulnerable. Disable your antivirus during installation.

Cleaning your computer and restarting

Sometimes, a simple reboot of the system can at once solve many problems that arise both during the installation of games and their subsequent work. The same applies to programs, applications. There are many reasons: the computer is clogged with garbage, the system cache is full, the maximum permissible number of simultaneously running processes, some of them may be frozen and not running, but they put a load on the system. Cleaning your computer and restarting will fix the situation.

No Internet access

Some game clients require an Internet connection during the installation process, providing access to the installation server or the update server. Make sure the quality of the connection, and if there is no Internet, be prepared for problems with the installation of The Crew 2. It's good if the system displays an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.

The Crew 2 not starting

Before looking for reasons why The Crew 2 won't start, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee the subsequent launch and performance. If it starts, you're lucky. What will happen next is unknown. Remember the installation process.

Reinstalling the game

Many gamers have repeatedly faced a situation where they had to reinstall games. Apparently this is the case where reinstalling The Crew 2 will fix the issue. What is the reason for this, it is not known, maybe the antivirus or firewall "ate" some files or something else at the time of installation, but after installing the game again, it starts and works. Uninstall The Crew 2 and reinstall, paying attention to every detail during this process. Perhaps at some point the program will ask for additional files, etc.

There are times when installing on top of an already installed game solves the situation. The installer may prompt you to update the files. This eliminates the need for deletion. Well, something like this.

Finding information on the text of the error

Another option. Problems launching The Crew 2 are usually accompanied by a corresponding system message. Search for the text of the error, as a result of which you will receive the most detailed answer, and, moreover, concerning this specific problem. Actually, the decision will not be long in coming. This will pinpoint the cause and correct the problem.

By the way, for some reason I always forget about it. Until I turn the whole computer over. But this one the method works at all 92%... It is enough just to hammer the text into the search and find a useful article. So you will definitely solve the problem, you do not need to send the PC to the workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.

Launching The Crew 2 as Administrator

Run the game as administrator. In our case, to run The Crew 2 as administrator, you need to right-click on the game shortcut and select Run as administrator... Subsequently, if this method helps to solve the problem, make it the default. Open Shortcut Properties, under the Compatibility tab, and check the box Run this program as administrator.

The Crew 2 is not compatible with the system

Another obstacle to running The Crew 2 may be incompatibility with your operating system. In this case, all in the same place, in the Properties of the shortcut, add the checkbox Run the program in compatibility mode, select the required OS from the drop-down list.

.NET Framework not installed

A quite serious problem when launching The Crew 2 is that the .NET Framework library is not installed on the computer, which ensures the launch and maintains the performance of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.

There are different versions of the .NET Framework. The presence of one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, a library is already installed on your computer, but the game requires - download and install it. Reboot your PC. The previous version will not be deleted or overwritten. They will just work together.

Take advantage of programs that prepare your computer for the game to work properly, and help you avoid many problems and errors.

DirectX availability

Perhaps the most important condition, a requirement that must be met for games, including The Crew 2, is that. Without it, no toy will work. Almost all distributions that require DirectX installed already include this set.

Typically, DirectX is installed automatically during installation. If it is missing from the distribution, download and install. It is not necessary to do this before installation, you can also after, but the presence on the computer is simply necessary. Download links are located above.

What if The Crew 2 isn't working?

Do not despair if you have already tried all the methods and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Reconsider, did you do everything right? If necessary, download a different The Crew 2 distribution, if purchased from a store, contact the retailer (manufacturer) for assistance. Maybe the disc is damaged, something is missing. This is normal, quite natural, it happens. Use a different distribution and reinstall the game.

As a last resort, there are situations when the operating system is still incompatible with The Crew 2. Update the system using Windows (via Update Center). The game will work. If the manufacturer has indicated compatibility, then it is responsible for this. Update your operating system.

Reinstalling the OS is an extreme case. Not sure about statements like "the operating system is pirated ... assembly ... will not work ..." or "hacked, pirate toy - throw it away ..."... The point that is worth your attention is to remember if there were any similar problems with other games, in particular those similar to The Crew 2. And if problems were observed, this suggests that it may be time to update or reinstall something in the system. Thank you for attention!

Other materials

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