Support apple iphone restore what to do. How to restore iPad via iTunes: detailed instructions

You've probably found yourself in a situation where your iPhone appears to be inoperative (showing white on a black boot screen). As a rule, users cannot understand how this could have happened and wonder about the iPhone. To understand the situation, try to trace your actions. Try to remember if you recently installed any new applications. Have you done a hard reset when your iPhone freezes for any reason?

Of course, a reboot can help with this problem, however, try to avoid hard resetting the device, only do it after you are 100% sure that your phone is not responding. Below is a description of how to restore iPhone 3g and later.

Most users resort to such a solution to the problem as iPhone recovery (booting the device in recovery mode), but sometimes it still fails to connect to iTunes. In order for the device to work correctly again, follow the step-by-step instructions on how to restore your iPhone.

1. Turn off the gadget. You may need to do a hard reset (hold the Home and Sleep buttons until the screen turns off).

2. Connect USB cable to iPhone and launch iTunes.

3. Now the hardest part of the process begins.

You should get your iPhone in (update your device firmware). For this:

a) hold down the Home and Sleep buttons for 10 seconds;

b) after 10 seconds, release the Sleep button;

c) keep holding the Home Button for another 10 seconds.

If you followed the steps above correctly, you will see a corresponding message in iTunes. If not, repeat the above steps - timing is everything.

4. In the following steps, iTunes will restore your iPhone's original firmware.

After the process is completed, the iPhone is restored, but it will boot up empty.

5. After the recovery process, the gadget reboots. If you are still connected to iTunes, you will be able to restore the contents of your iPhone from a backup.

If you stop the process during the iPhone sync process, it will not complete fully on subsequent attempts. You will not be able to restore the contents from the backup later if you did not complete the full backup the first time after the restore. It is for this reason that you can come across reviews of users who cannot understand why they were unable to restore the iPhone.

Remember that the backup process will not move at a steady pace for the last 5-10%. At this point, the indicator will stand still for a long period of time (1 to 3 hours). Do not stop the recovery process. It's okay, it just takes a long time. On average, it will take 2.5 hours to complete this process. If you want to know the iPhone, look forward to a long time.

6. After the restore process is complete, iTunes will start running faster and the iPhone will restart.

7. After that, you will need to. If iTunes is set to start automatic syncing, you do not need to do anything.

Typically, a guide on how to restore iPhone via DFU mode will help restore the device to full functionality. However, when deciding to resort to this process, remember that you must have enough time, as the whole procedure can take up to 3 hours.

When a person tries to restore their iPhone, but problems begin, many questions arise. To use the device as usual and troubleshoot, you need to figure out why this or that error appeared and what it means.

Description of common errors when restoring iPhone

1. One of the frequent questions asked by users is: "what to do if iPhone cannot be restored, error 3194 interferes with this process." This means that iTunes cannot request the required SHSH from the server. You can solve this problem as follows: you need to check the version of your iTunes program and install the latest. More often than not, this is the solution to the problem. After that, restore your phone.

Increase

Another method is performed if the previous one did not show results. This is done easily:

  • Exit the program and find the hosts file in the C: \ Windows \ System32 \ drivers \ etc \ folder.
  • Next, you need to open the file with notepad and delete the line "74.208.105.171 gs.apple.com", and then save the document.
  • After that, you need to connect the device to your computer by launching iTunes and enter DFU mode.
  • To do this, hold the lock button and after 3 seconds hold the main button with it. Then, after 10 seconds, release the lock and wait without releasing the Home button. You will see a gray screen on your device.
  • After that, you can try to restore the firmware again.

If all this works out, it is best to delete the line again from the hosts file and in the future it will be possible to update from the official servers.

There is also another way to restore the system using special programs, for example, TinyUmbrella, which will help fix the problem.

2. When your iPhone doesn't want to recover and error 1 appears, there can be several reasons.

  • You do not have the newest version of iTunes for this firmware.
  • You are trying to install an older iOS system.

What to do in this case?

  • Update iTunes.
  • You can make sure you are using the latest firmware on your phone, or simply install the latest one.
  • It is also best to reconnect the USB cable to a different port.
  • Try restarting your computer.

3. In case of error 9, the USB cable itself may be to blame.

  • Try to examine it in detail and check for breakages.
  • Try plugging into a different port on your computer.
  • Restart your computer or get a new cable to make sure everything works.

4. Error 1015 is common when your iPhone's modem version is changed to a lower version. The problem appears if the Baseband of the device has a newer number than the one in the firmware. To solve the problem, do the following.

What is iPhone recovery and how it differs from updating should be known to every owner of an iOS device, be it a novice user or a geek. Moreover, all this is quite simple, to say the least - elementary.

For those who are not “in the know”, within the framework of today's instructions, we will get acquainted with what constitutes an iPhone flashing, what are the options and methods for flashing, how the restoration of an iOS device differs from updating and how to reflash an iPhone.

Why do we say that every device owner should have the skills of flashing an iPhone or iPad? It is not good for the owner of such an expensive and exclusive device to run to the service center whenever, at the software level, difficulties arose in the operation of an iOS device or Apple presented a new version of the iOS mobile operating system. Moreover, the process itself takes no more than 10 minutes and, in most cases, a minimum of effort is required from the user.

We will consider the subject of today's instructions using the iPhone as an example, it will be easier for us and for you, dear readers.

What is iPhone firmware?

If we talk about the firmware of an iOS device as a software component, the iPhone firmware is its software or operating system. At Apple, the software for the iPhone, iPod Touch and iPad is called iOS for short, which in English means iPhone Operation System.

If we talk about flashing an iOS device as a process, flashing an iPhone is the process of restoring or updating the device's software. The most commonly used term is "flashing".

IPhone flashing options

Re-flashing an iOS device includes 2 processes at once:

  • recovery;
  • update.

In essence, the processes are identical, in the first and in the second case, as a result of a flashing, a new iOS will be installed on the iPhone. Moreover, the concept of "new" in the case of iPhone recovery does not refer to the version of the operating system, but to its state, in other words - "clean".

IPhone Flashing Methods

You can reflash the iPhone in 2 ways, one of them is universal, i.e. is used for both recovery and update, the second is used for update only:

  1. IPhone firmware via iTunes;

In the first case, the software is downloaded to a computer and, using the iTunes media combine, it is downloaded directly to the iOS device. Relevant for iOS 4.3.5 inclusive. For iOS 5 and higher, the second method is possible, which implies updating iOS directly from the device via the Internet over a wireless network (Wi-Fi).

What's the difference between restoring iPhone and updating?

As we already said, restoring or updating an iPhone refers specifically to the software component of the device.

Restoring iPhone is the process of restoring the device to its original settings. When restoring, all content (photos, videos, music) and personal data (phone book, calendar information) will be deleted from the iPhone, the device settings will be reset to factory settings.

In a nutshell, restoring your iPhone is resetting your device to its factory state and installing a clean iOS version to the latest version.

Updating an iPhone refers to the process of moving from an older version of iOS to a newer one. As a result of the update, all content, personal data and settings will remain intact and iOS will be updated to the new version.

As you can see, the fundamental difference between restoring and updating an iPhone is only that content and personal data are not deleted from the Phone as a result of the update.

The result is:

Restore iPhone = Delete Content + Factory Reset + iOS Update

As you know, the iPhone, like any other iOS device, can be in several modes provided by the manufacturer: normal mode, (Recovery Mode) and (DFU Mode).

It is possible to restore or update an iPhone in the following modes:

  • in normal mode;
  • in Recovery Mode;
  • in DFU mode.

How to restore iPhone via iTunes?

In order to restore iPhone via iTunes, we need:

  • the latest version of iTunes (preferred). At the time of this writing, iTunes 11.1.5.5 is relevant. ;

ITunes window stating that update is not required

  • a pre-downloaded file with the version currently installed on the iPhone (optional).

ITunes warning on iOS

So, let's say you have the latest version of iTunes installed on your computer, and you've downloaded the firmware file for your iPhone model to your hard drive.

1 If the "" function is enabled on your iPhone, disable it in the device settings;

ITunes warning to disable find iPhone

2 Connect your iPhone to your computer using a USB cable.
If the iTunes settings are not set to automatically launch the program when the iOS device is connected, launch iTunes;

Selecting a device in iTunes

3 Go to the page for configuring device synchronization with iTunes by clicking on the button with the name of the device type in the upper right corner next to the " iTunes Store ";

Device Information in iTunes

4 While holding down the " Shift"On the keyboard, in the pressed position, click on the" Restore»(For Mac, you need to click Alt + Restore). A window for selecting a firmware file from a local disk will appear;


5 Select the previously downloaded firmware file with the extension “. ipsw " and click on the " Open". Confirm the iPhone recovery request. iTunes will initiate the restore process. No more action is required from you, iTunes will automatically delete all content and download the "fresh" firmware to the internal memory of the iPhone. In this case, the device will be transferred to and the device will be restored to the factory state.

Confirmation of the start of the firmware process in iTunes

iPhone is stitched

It's important to know

The iPhone recovery process can be completely entrusted to iTunes, and you do not need to download the firmware file to your hard drive, but after such a recovery, if a more recent version of iOS is available in iTunes, it will be installed on the iPhone. In fact, it will delete content, reset the settings and update the iPhone to the new iOS.

How to Recover iPhone from Recovery Mode and DFU Mode?

Procedure to restore iPhone from recovery mode ( Recovery Mode) or firmware update mode ( DFU-mode) is completely identical, with one exception, before restoring, you must enter the iPhone in Recovery Mode or DFU Mode, respectively.

2. Connect your device to your computer using a USB cable and launch iTunes. The program will detect the iPhone in recovery mode;

iTunes Detected iPhone in Recovery Mode

3. While holding down the " Shift"On the keyboard, click on" Restore"(Mac users should press" Alt + Restore«);

IOS firmware file selection window

4. Open the previously downloaded firmware file with the extension “ .ipsw". ITunes will take over the further work, wait until the end of the process.

Start the process of flashing iPhone in iTunes

Is it possible to factory reset iPhone without updating iOS?

If we are talking about a "clean" iPhone restore via iTunes, as a result, the device will have the latest version of iOS installed, ie. in fact, the firmware will be updated, and this is not always necessary, especially for owners of jailbroken devices. Why? Because the jailbreak for the current version of the iPhone firmware appears, as a rule, with a great delay, and as a result, updating the iPhone will entail the loss of the jailbreak.

Restoring / Updating a "locked" (locked under a specific mobile operator) iPhone with a jailbreak entails:

  • blocking a "locked" iPhone - you will not be able to connect the device to the cellular network of another operator;
  • loss of jailbreak.

Fortunately, there is a way to remove all content from it without updating the iOS version and without losing the jailbreak. We have already talked about the SemiRestore utility, which allows you to clear the contents of an iOS device and reset its settings to factory settings without loss. Use it if you have a "locked" or "jailbroken" device in your hands.

IPhone update

We already mentioned that there are 2 ways to update an iOS device to the latest version of iOS:

  1. Connected to a computer via iTunes;
  2. Directly from an iOS device via Wi-Fi.

The first method is practically no different from restoring an iPhone to the current firmware version. The second one allows you to update your iPhone to the current iOS without connecting to a computer via Wi-Fi.

Updating iPhone from Computer via iTunes

1. Connect iPhone to computer with USB cable and launch iTunes. Go to the "Devices" menu and select your device;

Selecting a device in iTunes

2. On the page for configuring sync and settings for connecting the device to iTunes, left-click on " Refresh". Confirm the iPhone update to the latest iOS version.


3. You can save time and not wait for iOS to download to the iTunes service folder by first downloading the current iOS to your hard drive. Using the combination " Shift + Refresh»Initiate the firmware update from the hard drive.

After the update, you will receive an iPhone with the current iOS "on board", all user content and settings will be saved.

Updating iPhone over Wi-Fi

With the advent of iOS 5.0, developers have integrated the ability to update firmware directly into the mobile operating system. Starting with iOS 5.0 and higher, the "Software Update" menu item is available in the iOS device settings. The update is available only when connected to the Internet via Wi-Fi. Cellular internet connection bandwidth does not allow iOS upgrades over a 2G or 3G connection.

1. On iPhone, go to SettingsThe mainSoftware Update;

Go to software update in iPhone settings

2. Tap on " Download and install»And in the next window accept the terms of use. Wait for the process to finish.

It looks like updating iPhone over WiFi

Let us remind you once again that the iOS update does not entail the loss of user data and content and factory reset, but it is dangerous for "jailbroken" and "locked" devices.

Video how to upgrade to iOS 11 over WiFi on iPhone 6s

Video tutorial to restore and update iPhone

As you can see, there is nothing complicated about flashing the iPhone, which includes updating and restoring. Learning basic skills in managing iOS devices is both useful and saves on trips to service centers.

If you have any difficulties or errors appear when flashing iTunes, write to us in the comments, we will try to help you!

Whether you have decided to sell your Iphone, whether you have had an unpleasant experience with Jailbreak, or just the Iphone from a large number of settings and applications began to malfunction - in these cases, Iphone recovery using iTunes will help you.

Before restoring your Iphone, you need to consider a few nuances:

Nuance first. If you decide to restore the device, then keep in mind that only the current firmware versions can be restored, which must be signed by Apple itself. If you are the owner of an Iphone 4 with firmware 4.2.1, which Apple has long ago sent to the junk, then during the recovery (unless, of course, you want to change the firmware number), iTunes will give an unknown error every time.

The second nuance. Applies to owners of locked smartphones. If you upgrade the firmware version, then you can say with almost one hundred percent probability that along with the firmware the version of the modem also rises, which is almost impossible to downgrade. If the device is locked under the operator, then before carrying out the recovery, you must use the Redsn0w utility.

Nuance the third. When restoring the Iphone, the device will be restored to all factory settings, i.e. all applications, records, contacts and any other settings will be deleted. If you don't want to end up with a completely clean device, be sure to back up your Iphone beforehand.

And now you can go directly to the restoration of the Iphone.

Iphone recovery stages.

1. Download the latest version of iTunes from the official Apple website or update the older version installed on your computer.

2. If you want to keep the firmware the same, you need to download the required firmware version in advance. All firmwares can be found on the Internet.

3. Connect Iphone to computer with USB cable and enter smartphone into recovery mode. To do this, press and hold the power and home keys. As soon as the screen of the device turns off, release the power button while continuing to hold the home button (on average 10 seconds). If you did everything correctly, iTunes will notify you that the device was found in recovery mode on your computer, and the Iphone itself will remain turned off.

4. Open the sync settings in iTunes by clicking the icon with the device name in the upper right corner, hold down the Shift key and select "Restore". A Windows Explorer window will open, in which you need to specify the path to the previously downloaded firmware.


5. Having agreed with the continuation of the recovery, we wait for a while until iTunes finishes working with the device.


Your device is now restored, but it is currently completely clean. Restore your device from a previously created backup to return all apps, settings, and other data to their original location.

Restoring iphone can help when problems with application work, brakes and glitches appear. Also, before selling the device, it is advisable to return the phone to factory settings by deleting all your data from it. I sometimes use recovery as a way to immediately get rid of all programs that have accumulated over several months.
The article discusses options for how to restore iphone from various states.

The recovery procedure itself is not particularly difficult. However, there are a number of nuances that users may encounter.

The first thing to note is that after the firmware is restored, users will receive a "clean" device running the latest version of iOS. During the recovery process, all personal data, including photos, videos and music, will be deleted from the gadget's memory.

You can get your data back thanks to a backup that is stored either in iCloud or iTunes. There are also some other ways to restore at least part of the data in the absence of a backup.

How to Restore iPhone via iTunes

1. Connect your mobile device to your computer using a cable.

2. Disable Find My iPhone ( Settings - iCloud - Find iPhone).

3. Launch iTunes (preferably using the latest version of the application. You can download it on the official Apple website).

4. Open the tab with the connected device.

5. Press the Restore key.

ITunes also has the ability to restore a device from a backup. To do this, you need to select the location of the backup (on a computer or in iCloud) and press the Restore from backup button.

How to restore iPhone if there is no backup

If a backup copy is missing, iPhone owners can still return some information that was stored in the memory of their mobile devices. To do this, you can use an application called Mac FoneLab.

With its help, you can recover some of the data after deletion, unsuccessful flashing, full reset to factory settings, etc. The utility is quite simple to use. To recover data using Mac FoneLab you need:

1. Purchase the application on the official website of the developers.

2. Install Mac FoneLab (there are versions for Windows and OS X).

3. Connect your mobile device to your computer.

4. Launch Mac FoneLab.

5. Wait until the utility analyzes the memory of the mobile device and displays a list of data that can be recovered.

After that, all that remains is to mark the necessary files and save them in the computer's memory.

It is worth noting that Mac FoneLab cannot recover all the information that was available on a mobile device. If you want to restore your iPhone, you might be missing something. But with this utility, users can recover at least some of the data.

The only drawback of Mac FoneLab is the price of the application. It can be purchased on the official website for $ 80. At the same time, from time to time, developers give users the opportunity to purchase the utility at a large discount. For example, at the time of this writing, Mac FoneLab could be purchased for $ 48.

In addition, before purchasing, users can familiarize themselves with the application by downloading a free trial version.

How to solve the problem if the iphone is frozen with the Apple logo on the screen

As mentioned above, sometimes the owners of Apple smartphones and tablets encounter problems during the installation of updates or during the jailbreak procedure. As a result, the iPhone and iPad may simply "freeze" during the startup process, and the Apple logo will be constantly displayed on the screen of the gadgets. To solve this problem is quite simple, you need to:

What to do:

First of all it will calm down, then ...

1. Disconnect your mobile device using one of the available methods.

2. Connect iphone to computer.

3. Launch iTunes.

4. Turn on the device in the mode.
(Turn off the iPhone by holding the Home and Power buttons at the same time, this is the one on the bezel and the one on the end of the phone.
As soon as the screen turns off, release the Power key on the top, but keep Home pressed!)

5. After that, a notification should appear on the computer screen that the iPhone needs to be restored.

After pressing the Restore button, the firmware restoration process will begin.

On-screen iTunes cord

This most likely happened due to incorrect iPhone firmware, or if the phone is locked to a telecom operator and cannot work with your SIM card.
Likewise if the iPhone is not activated.
To solve the problem, you need to restore the iphone in iTunes, as in the previous paragraph.

Other errors you may encounter when restoring iPhone

- Error 1013, 1014, or 1015

Errors with numbers 1013, 1014 and 1015 occur if iTunes tries to downgrade the modem version in the iPhone. To solve this problem you need:

6. Follow the instructions in the app. It will help put the device into DFU mode.

After that, you can try to restore the device using the method described above.

- Error 3194

Another fairly common error is error 3194. It occurs when iTunes redirects to Cydia's server is configured in the hosts file. This could be done either manually or using the TinyUmbrella utility. In an attempt to restore the iphone, iTunes contacts the Apple servers, and if it does not find them, it gives an error.

To solve this problem, you need to remove the line like " xx.xxx.xx.xxx gs.apple.com". You can find the desired file using the search function, or at - system drive \ Windows \ System32 \ Drivers \ etc.